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1
Do you collaborate with other HPC Sites regularly?Have you created any automated processes or tools that you use at your local site?When trying to install a tool presented at a HUST workshop, what was the biggest impediment to success?How many first-level, HPC user-facing support staff do you have?How do you get feedback from users?
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YearResponsesRegularlySometimesNever
Yes, and other sites use them!
Yes, but we only use them internally
NoStaff shortages
Reconfiguring to work with our
Reconfiguring for our environment
DocumentationTried and failedHave not tried1-56-1011-1516-2021+Surveys
User committees / users meetings
Conversations in the hall
Phone calls or emails to support desk
One-on-one Direct Meetings
Annual account renewal process
ticket systemAll of the above
3
202529717511787004213214301171413230000
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20242861752196500201918610319138200000
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202397201514002114212054471000
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20221018136140001554570000
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20211338227420010688390000
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20202210111585400406131110190010
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2019154101211270011401170005
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