[SNES]Scale of Nursing Explanation Skills.xlsx

	A	B	C	D	E	F	G	H	I
1	Please indicate your behavior when explaining and communicating information about treatment and care to medical staff during your work. For each of the following 38 items, please select the number you think is most appropriate, from "1: very poor" to "7: very proficient. "
2			very poor	poor	somewhat poor		somewhat proficient	proficient	very proficient
3	1	Speaking in a voice that is easy for the other person to hear	1	2	3	4	5	6	7
4	2	Confirming how well the other person understands after explaining	1	2	3	4	5	6	7
5	3	Inferring the other person’s emotions from their expressions	1	2	3	4	5	6	7
6	4	Conveying facts without inserting subjectivity	1	2	3	4	5	6	7
7	5	Respecting the other person	1	2	3	4	5	6	7
8	6	Considering the order of priority in the explanation	1	2	3	4	5	6	7
9	7	Not imposing the other’s thoughts	1	2	3	4	5	6	7
10	8	Utilize notes for evident explanations	1	2	3	4	5	6	7
11	9	Making eye contact with the other person	1	2	3	4	5	6	7
12	10	Confirming how the other person perceives the current situation	1	2	3	4	5	6	7
13	11	Explaining according to the other person’s personality and character	1	2	3	4	5	6	7
14	12	Providing explanations based on evidence	1	2	3	4	5	6	7
15	13	Adopting the other person’s perspective	1	2	3	4	5	6	7
16	14	Creating an environment conducive to conversation	1	2	3	4	5	6	7
17	15	Not denying the other’s claims	1	2	3	4	5	6	7
18	16	Maintain records for information sharing	1	2	3	4	5	6	7
19	17	Starting the conversation with a greeting	1	2	3	4	5	6	7
20	18	Providing accurate information to the other person	1	2	3	4	5	6	7
21	19	Considering the other person’s position and individuality	1	2	3	4	5	6	7
22	20	Concisely explaining the basis and policies	1	2	3	4	5	6	7
23	21	Explaining politely	1	2	3	4	5	6	7
24	22	Explaining with an analysis of the progress and situation	1	2	3	4	5	6	7
25	23	Not becoming emotional	1	2	3	4	5	6	7
26	24	Ensure effective communication through reports and messaging	1	2	3	4	5	6	7
27	25	Adjusting the speaking speed appropriately	1	2	3	4	5	6	7
28	26	Considering how much detail to provide	1	2	3	4	5	6	7
29	27	Confirming the other person’s way of speaking and the content	1	2	3	4	5	6	7
30	28	Providing information gradually when there is a lot of it	1	2	3	4	5	6	7
31	29	Empathizing with the other person’s feelings	1	2	3	4	5	6	7
32	30	Adapting communication to the individuality of the other person	1	2	3	4	5	6	7
33	31	Actively listening to the other person	1	2	3	4	5	6	7
34	32	Confirm the understanding of specialized matters	1	2	3	4	5	6	7
35	33	Building a good relationship with the other person beforehand	1	2	3	4	5	6	7
36	34	Checking for questions at the end of the explanation	1	2	3	4	5	6	7
37	35	Conveying information in the order of the situation, background, thoughts, and proposals	1	2	3	4	5	6	7
38	36	Repeating the explanation multiple times	1	2	3	4	5	6	7
39	37	Thoroughly implement reporting, contacting, and consulting practices	1	2	3	4	5	6	7
40	38	Explaining while observing the other person’s reactions	1	2	3	4	5	6	7
41	※	Items in the compassion and mental model sharing subfactors were alternated based on order sorted by factor loadings to distribute similar items. The numbers assigned to items in the SNES differ from those of the preliminary scale in Table 2 .
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45		Compassion Interplay	1	9	17	25	33	38
46		Empathy	3	11	19	27
47		Respect	5	13	21	29	36
48		Acceptance	7	15	23	31
49		Mental Model Sharing Clarity	2	10	18	26	34
50		Logic	4	12	20	28	35
51		Flexibility	6	14	22	30
52		Handoff	8	16	24	32	37
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