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Question/IssueWho Do I Contact?Department ResponsibleWebsiteEmailTelephone (216 area code)
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Academic AdvisingScott WilkesAcademic Affairswebsitesaw31@case.edu; msassreg@case.edu368-2240
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Academic AffairsAcademic CalendarThomas HarperGoogle Docmsassreg@case.eduSend any questions or corrections to the Student Services Office: mandelstudentservices@case.edu
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Academic Calendar (University)RegistrarCWRU Registrarwebsiteregistrar@case.edu
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Academic Dismissals/Probation,
Probationary Suspension		Sharon Milligan; Mandel School RegistrarAcademic Affairs/Student Serviceswebsitesem@case.edu;
msassreg@case.edu		368-2335
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Adjunct AgreementsMalikah Hart; Joanie BergerAcademic Affairs/Finance & Adminmsass-adjunctagreements@case.edu368-6827
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Administrative WithdrawalRegistrarAcademic Affairswebsitemsassreg@case.edu
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Admissions QuestionsRichard SiggAdmissionswebsiteras300@case.edu; mandelschool@case.edu368-3862
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Student Advancement Specialist/Faculty Mentor ListScott WilkesSIS WebsiteFaculty SIS pagesaw31@case.edu368-2240
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Aging SpecializationAloen TownsendFacultywebsitealoen.townsend@case.edu368-0373
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Alumni Relations and DevelopmentNada DifrancoDevelopmentwebsitengd2@case.edu368-2281
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Assignment and Change of Academic AdvisorsScott Wilkes; Sharon MilliganAcademic Affairssaw31@case.edu;
sem@case.edu		368-2240
368-2335
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Bioethics (MA) Dual DegreeScott WilkesAcademic Affairswebsitesaw31@case.edu368-2240
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Black Student Association (BSA) (Student Organization)Sherisse MuseStudent Serviceswebsitesxc867@case.edu368-0047
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Building Access (Keys and Card Access)James StrawserFinance & Administrationmandelfacilities@case.edu 368-8673
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Business (MBA) Dual DegreeScott WilkesAcademic Affairswebsitesaw31@case.edu368-2240
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Campus Safety (emergency)CWRU Public SafetyCWRU Public Safetywebsite368-3333
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Campus Safety (non-emergency)CWRU Public SafetyCWRU Public Safetywebsite368-3300
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Campus Security/ Campus EmergencyCampus PoliceCampus Policewebsite368-3333
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Canvas SupportKristen Kirchgesler
Canvas Admin Team		Harris Library and
UTech		websitekja113@case.edu;
canvashelp@case.edu		368-1658
368-HELP
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Center for Civic Engagement & Learning (CCEL)CCELwebsitecommservice@case.edu
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Changing your concentration/specialization or graduation dateAcademic AdvisorAcademic Affairsmsassreg@case.edu
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Children, Youth & Families SpecializationFacultyFacultywebsitemandelacademicaffairs@case.edu
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Class Cancellation due to instructor illnessStudents through SIS or emailInstructorwebsite
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Class RosterRegistrarSIS WebsiteFaculty SIS pagemsassreg@case.edu
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Class Schedules Question or ConcernsRegistrarAcademic Affairswebsitemsassreg@case.edu
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Classroom Assignments/SchedulingRachel BlakeFinance & Administrationreb119@case.edu
368-0432
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Classroom SuppliesJames StrawserFinance & Administrationmandelfacilities@case.edu368-8673
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Code of Conduct ViolationsScott WilkesStudent Serviceswebsite/documentsaw31@case.edu368-5879
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Commencement (planning, implementation, coordination)Nada DiFranco, Scott Wilkes, Valerie Robinson Student Services/Dean's Officewebsitemsassgraduation@case.edu
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Committee On StudentsDaniel FlanneryStudent Servicesdjf6@case.edu368-1090
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Community Practice for Social Change ConcentrationMark Joseph , Laura VoithFacultywebsitemlj21@case.edu, lav41@case.edu368-2711
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Compensation for Guest Class LecturersMalikah HartAcademic AffairsGoogle Form (login required)msassreg@case.edu
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Continuing Education Units (CEUs)
Application and Approval		Scott WilkesAcademic Affairssaw31@case.edu
368-2240
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Course EvaluationsZoe Breen Wood; Scott WilkesAcademic Affairswebsite (login required)zbw@case.edu; saw31@case.edu 368-2689
368-2240
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Course Withdrawal ProcessRegistrarAcademic Affairswebsitemsassreg@case.edu
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Course/Curriculum DevelopmentMarji Edguer;
David Hussey		Curriculum Committeemxe@case.edu;
dxh@case.edu		368-2103
368-0476
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COVID-19 Information and UpdatesUniversity Health ServicesUniversity Health Serviceswebsitecovidprep@case.edu
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Disability Accommodations (interpretation, referrals)Eboni Porter and Dan Boggs; Student ServicesOffice of Disability Resourceswebsite
edp30@case.edu; dxb710@case.edu; mandelstudentservices@case.edu
368-5230
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Enrichment and EngagementSherry WarrenMSASS Office of Enrichment and Engagement, Academic Affairsslw143@case.edu368-4313
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Exit Interview (Student voluntary withdrawal)Sharon MilliganStudent Serviceswebsitesem@case.edu368-5879
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Facilities and FurnitureJames StrawserFinance & Administrationmandelfacilities@case.edu368-8673
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Faculty GovernanceRobert FischerSteering Committeefischer@case.edu368-2516
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Faculty Orientation, Development and TrainingScott WilkesAcademic Affairssaw31@case.edu368-2240
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Fax number (room 315)Finance & Administration368-6624
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Field Education (on campus)Nicole Parker; Henrietta JonesField Educationwebsitenmp86@case.edu, hpj@case.edu, mandelfield@case.edu368-8608
368-8673
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Field Education (online)Nicole ParkerField Educationwebsitenmp86@case.edu, mandelfield@case.edu368-8608
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Financial AidJulie PaynerFinancial Aidwebsitejrp198@case.edu368-1108
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First Aid Kit LocationJames StrawserStudent Kitchen (Mandel Building) and 1st Floor Kitchen (Mandel Center)mandelfacilities@case.edu368-8673
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Flip Charts for classroomsJames StrawserFinance & Administrationmandelfacilities@case.edu368-4320
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Gerontology CertificateAloen TownsendFacultywebsitealoen.townsend@case.edu368-0373
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Global Health CertificateSharon MilliganAcademic Affairswebsitesem@case.edu368-2355
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Grade ChangesRegistrarAcademic Affairsmsassreg@case.edu
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Grade Grievances and MediationScott WilkesAcademic Affairswebsite/documentsaw31@case.edu368-2240
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Graduation AuditsRegistrarAcademic Affairsmsassreg@case.edu
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Guest Parking Requests and ValidationJames StrawserFinancial & Administrationmandelrooms@case.edu
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Harris LibrarySamantha SkutnikHarris Librarywebsiteharrisref@case.edu368-2302
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Hiring of Adjunct InstructorsSharon MilliganAcademic Affairssem@case.edu368-2355
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ID CardsStudent Services; Access Services StaffAccess Serviceswebsitemandelstudentservices@case.edu; access@case.edu368-2273
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Individualized Path of StudyScott WilkesAcademic Affairswebsitesaw31@case.edu; msassreg@case.edu368-2240
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International Student Support (Mandel School)Sharon MilliganInternational Affairs (Student Services)sem@case.edu368-5879
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International Student Support (University)Sharon MilliganInternational Student Serviceswebsiteinternational@case.edu368-2517
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InterProfessional Education (IPE) ProgrammingScott WilkesAcademic Affairswebsitesaw31@case.edu368-2240
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Law (JD) Dual DegreeScott WilkesAcademic Affairswebsitesaw31@case.edu368-2240
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Letter of Good StandingRegistrarAcademic AffairsGoogle Formmsassreg@case.edu
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LINK (Student Organization)Sherry WarrenStudent Serviceswebsiteslw143@case.edu368-5879
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Lost and FoundJames StrawserFinance & AdministrationItems are not being maintained except for high value items like cell phones, computers, etc. Water bottles, clothing are being thrown away due to COVID.mandelfacilities@case.edu368-8673
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MaintenanceJames StrawserFinance & Administrationmandelfacilities@case.edu368-8673
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Mandel Council (Student Organization)Sherry WarrenStudent Serviceswebsiteslw143@case.edu368-5879
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Mental Health Specialization (Adult & Children)David HusseyFacultywebsitedavid.hussey@case.edu368-0476
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Mid Semester Course Feedback (Form)Zoe Breen Wood; Scott WilkesAcademic AffairsPDF (login required)zbw@case.edu; saw31@case.edu 368-2689
368-2240
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MNO Dual DegreeRob FischerFacultywebsitefischer@case.edu368-2711
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MNO ProgramRob FischerFacultywebsitefischer@case.edu368-2711
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Nonprofit Management CertificateRob FischerFacultywebsitefischer@case.edu368-2711
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Official TranscriptsRegistrarUniversity RegistrarRegistrar websitemsassreg@case.edu368-4310
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Online Education (Programming Questions, Management)Erin SigmundOnline Education/Academic Affairswebsiteexs814@case.edu368-3191
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Outcome AssessmentZoe Breen Wood; Karen IshlerOffice of Outcome Assessmentzbw@case.edu; kji@case.edu368-2689
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Parking PermitsAccess ServicesAccess Serviceswebsiteparking@case.edu368-2273
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Patterns of Enrollment (POEs)Scott Wilkes; Student ServicesAcademic Affairswebsitesaw31@case.edu; mandelstudentservices@case.edu368-2240
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Permission for Students to Take Class in Differerent FormatSharon MilliganAcademic Affairssem@case.edu368-2335
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Pregnant & Parenting Student Referrals under Title IX issuesCarmen Guess; Student ServicesOffice of Equitywebsitecxg422@case.edu; mandelstudentservices@case.edu368-3066
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Professional Development (PD) Hour ApprovalNicole ParkerField Educationnmp86@case.edu368-8608
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Public Health (MPH) Dual DegreeSharon MilliganFacultywebsitesem@case.edu368-2335
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Registration (Classes All Cohorts)RegistrarAcademic Affairsmsassreg@case.edu
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Reimbursements (Travel, Misc.)For Research/Grants funding- Research Center AdminFinance & Administration
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Reimbursements (Travel, Misc.)For school funding- Rachel BlakeFinance & Administrationreb119@case.edu368-4320
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Request for Course OverloadSharon Milligan; RegistrarAcademic Affairswebsitesem@case.edu; msassreg@case.edu368-2335
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Request for Incomplete Grade (Form and Criteria)Scott Wilkes; RegistrarAcademic Affairswebsitesaw31@case.edu; msassreg@case.edu
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Request for Leave of Absence (Student)Scott Wilkes; RegistrarAcademic Affairs/Student Serviceswebsitesaw31@case.edu; msassreg@case.edu
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Room ReservationsFinance & Administrationwebsitemsassrooms@case.edu
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RTA Passes (Bus and Rapid)Student ServicesAccess Serviceswebsitemandelstudentservices@case.edu; access@case.edu368-2273
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SafeRideCWRU Public Safetywebsitepublicsafety@case.edu368-3000
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Satisfactory Academic ProgressJulie PaynerFinancial Aidjrp198@case.edu368-1108
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School Social Work CertificateMarji EdguerFacultywebsitemxe@case.edu
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Sexual Assault Compliance under Title IXRachel LutnerCWRU Office of Equitywebsiteequity@case.edu368-3066
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SPOT Check (Student Concerns Reporting)Scott Wilkes; Student ServicesStudent ServicesGoogle form (login required)saw31@case.edu; mandelstudentservices@case.edu
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Student Advancement Specialists (SAS)Sherisse Muse and Kelly SchmidtStudent Serviceswebsitemandelstudentservices@case.edu
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Student EventsStudent ServicesStudent Servicesmandelstudentservices@case.edu368-5879
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Student Issues and Student Complaint LogSharon MilliganStudent Servicessem@case.edu368-5879
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Student Mail CabinetRoom 140Student Servicesmandelstudentservices@case.edu