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Question/IssueWho Do I Contact?Department ResponsibleWebsiteEmailTelephone (216 area code)
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Academic Advising/AffairsScott WilkesAcademic Affairswebsitesaw31@case.edu; msassreg@case.edu368-2240
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Academic Calendar (University)Academic CalendarThomas Harper; CWRU Registrar Academic Calendarregistrar@case.edu
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Academic Dismissals/Probation,
Probationary Suspension		Rob Fischer; Mandel School RegistrarAcademic Affairs/Student Serviceswebsiterlf11@case.edu;
msassreg@case.edu
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Adjunct AgreementsMalikah Hart; Tyra Grier-Coleman Academic Affairs/Finance & Adminmsass-adjunctagreements@case.edu368-3067
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Administrative WithdrawalThomas HarperAcademic Affairswebsitemsassreg@case.edu
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Admissions QuestionsRichard SiggAdmissionswebsiteras300@case.edu; mandelschool@case.edu368-3862
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Adult Mental Health SpecializationDavid HusseyFacultywebsitedavid.hussey@case.edu368-0476
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Alumni Relations and DevelopmentNada DifrancoDevelopmentwebsitengd2@case.edu368-2281
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Bioethics (MA) Dual DegreeScott WilkesAcademic Affairswebsitesaw31@case.edu368-2240
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Black Student Association (BSA) (Student Organization)Sherisse MuseStudent Serviceswebsitesxc867@case.edu368-0047
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Building Access (Keys and Card Access)Russell BellFinance & Administrationmandelfacilities@case.edu 368-8673
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Campus Safety (emergency) (non-emergency)CWRU Public SafetyCWRU Public Safetywebsite368-3333; 368-3300
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Campus Security/ Campus EmergencyCampus PoliceCampus Policewebsite368-3333
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Canvas SupportKristen Kirchgesler
Canvas Admin Team		Harris Library and
UTech		websitekja113@case.edu;
canvashelp@case.edu		368-1658
368-HELP
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Cengage Publishing (E-textbooks)Scott WilkesAcademic Affairsmandelacademicaffairs@case.edu; saw31@case.edu368-8434; 368-2240
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Changing your concentration/specialization or graduation dateStudent Services; RegistrarAcademic Affairsmandelstudentservices@case.edu; msassreg@case.edu
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Children and Family Practice SpecializationTBDFacultywebsitemandelacademicaffairs@case.edu
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Class Cancellation due to instructor illness and notificationMalikah Hart Instructor; Academic Affairswebsitemmh190@case.edu368-8671
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Class RosterThomas HarperSIS WebsiteFaculty SIS pagemsassreg@case.edu
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Class Schedules Question or ConcernsThomas HarperAcademic Affairswebsitemsassreg@case.edu
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Classroom Assignments/SchedulingRachel BlakeFinance & Administrationreb119@case.edu
368-0432
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Classroom SuppliesRussell BellFinance & Administrationmandelfacilities@case.edu368-8673
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Code of Conduct ViolationsScott WilkesStudent Serviceswebsite/documentsaw31@case.edu368-5879
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Commencement (planning, implementation, coordination)Kari Roberts; Scott Wilkes Student Services/Dean's Officewebsitemsassgraduation@case.edu
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Committee On StudentsDaniel FlanneryStudent Servicesdjf6@case.edu368-1090
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Community Practice for Social Change SpecializationMark Joseph , Laura VoithFacultywebsitemlj21@case.edu, lav41@case.edu368-2711
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Compensation for Guest Class LecturersMalikah HartAcademic AffairsGoogle Form (login required)msassreg@case.edu
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Continuing Education Units (CEUs)
Application and Approval		Scott WilkesAcademic Affairssaw31@case.edu
368-4834 368-2240
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Course EvaluationsScott WilkesAcademic Affairswebsite (login required)saw31@case.edu 368-2689
368-2240
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Course Withdrawal ProcessThomas HarperAcademic Affairswebsitemsassreg@case.edu
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Course/Curriculum DevelopmentDavid HusseyCurriculum Committee
dxh@case.edu		368-0476
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Disability Accommodations (interpretation, referrals)Eboni Porter and Dan Boggs; Student ServicesOffice of Disability Resourceswebsite
edp30@case.edu; dxb710@case.edu; mandelstudentservices@case.edu
368-5230
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Early Alert/(Student Concerns Reporting)Student ServicesStudent ServicesGoogle form (login required)mandelstudentservices@case.edu
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Exit Interview (Student voluntary withdrawal)Robert FischerStudent Serviceswebsiterlf11@case.edu368-2711
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Facilities and FurnitureRussell BellFinance & Administrationmandelfacilities@case.edu368-6553
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Faculty GovernanceRobert FischerSteering Committeefischer@case.edu368-2516
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Faculty Orientation, Development and TrainingScott WilkesAcademic Affairssaw31@case.edu368-2240
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Field Education (On-campus, Weekend, Online)Jeff IciekField Educationwebsitejti5@case.edu368-6553
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Financial AidJulie PaynerFinancial Aidwebsitejrp198@case.edu368-1108
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First Aid Kit LocationRussell BellStudent Kitchen (Mandel Building) and 1st Floor Kitchen (Mandel Center)mandelfacilities@case.edu368-3759
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Flip Charts for classroomsRussell BellFinance & Administrationmandelfacilities@case.edu368-3759
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Gerontology CertificateAloen TownsendFacultywebsitealoen.townsend@case.edu368-0373
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Global Health CertificateRob FischerAcademic Affairswebsiterfl11@case.edu368-2711
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Grade ChangesThomas HarperAcademic Affairsmsassreg@case.edu
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Grade Grievances and MediationScott WilkesAcademic Affairswebsite/documentsaw31@case.edu368-2240
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Graduation AuditsThomas HarperAcademic Affairsmsassreg@case.edu
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Guest Parking Requests and ValidationRussell BellFinancial & Administrationmandelrooms@case.edu368-3759
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Harris LibrarySamantha SkutnikHarris Librarywebsiteharrisref@case.edu368-2302
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Hiring of Adjunct InstructorsRob FischerAcademic Affairsrlf11@case.edu368-2711
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ID CardsStudent Services; Access Services StaffAccess Serviceswebsitemandelstudentservices@case.edu; access@case.edu368-2273
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Individualized Path of StudyStudent Services; RegistrarAcademic Affairswebsitemandelstudentservices@case.edu; msassreg@case.edu
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International Student Support (Mandel School)Student ServicesInternational Affairs (Student Services)mandelstudentservices@case.edu; international@case.edu
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InterProfessional Education (IPE) ProgrammingScott Wilkes; Amy Korsch-WilliamsAcademic Affairswebsitesaw31@case.edu; axk130@case.edu368-2240; 368-4383
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Law (JD) Dual DegreeScott WilkesAcademic Affairswebsitesaw31@case.edu368-2240
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Letter of Good StandingThomas HarperAcademic AffairsGoogle Formmsassreg@case.edu
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Lost and FoundRussell BellFinance & AdministrationItems are not being maintained except for high value items like cell phones, computers, etc. Water bottles, clothing are being thrown away due to COVID.mandelfacilities@case.edu368-3759
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MaintenanceRussell BellFinance & Administrationmandelfacilities@case.edu368-3759
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Mandel Council (Student Organization)Student ServicesStudent Serviceswebsitemandelstudentservices@case.edu368-5879
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Mid Semester Course Feedback (Form)Scott WilkesAcademic AffairsPDF (login required)saw31@case.edu
368-2240
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MNO Program/ Dual Degree/CertificateRob FischerFacultywebsitefischer@case.edu368-2711
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Official TranscriptsThomas HarperUniversity RegistrarRegistrar websitemsassreg@case.edu368-4310
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Online Education (Programming Questions, Management)Erin SigmundOnline Education/Academic Affairswebsiteexs814@case.edu368-3191
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Outcome AssessmentKaren IshlerOffice of Outcome Assessmentkji@case.edu
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Parking PermitsAccess ServicesAccess Serviceswebsiteparking@case.edu368-2273
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Patterns of Enrollment (POEs)Scott Wilkes; Student ServicesAcademic Affairswebsitesaw31@case.edu; mandelstudentservices@case.edu368-2240
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Permission for Students to Take Class in Differerent FormatRob FischerAcademic Affairsrlf11@case.edu368-2711
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Pregnant & Parenting Student Referrals under Title IX issuesRachel Lutner; Student ServicesOffice of Equitywebsiteequity@case.edu; mandelstudentservices@case.edu368-3066
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Professional Development (PD) Hour ApprovalJeff IciekField Educationjti5@case.edu368-6553
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Public Health (MPH) Dual DegreeDavid MillerFacultywebsitedbm5@case.edu368-8755
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Registration (Classes All Cohorts)Thomas HarperAcademic Affairsmsassreg@case.edu
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Reimbursements (Travel, Misc.)For Research/Grants funding- Research Center Admin, School fundingFinance & Administrationreb119@case.edu368-4320
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Request for Course OverloadRob Fischer; RegistrarAcademic Affairswebsiterlf11@case.edu; msassreg@case.edu368-2711
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Request for Incomplete Grade (Form and Criteria)Scott Wilkes; RegistrarAcademic Affairswebsitesaw31@case.edu; msassreg@case.edu368-2240
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Request for Leave of Absence (Student)Student Services; RegistrarAcademic Affairs/Student Serviceswebsitemandelstudentservices@case.edu; msassreg@case.edu
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Room ReservationsRachel BlakeFinance & Administrationwebsitemsassrooms@case.edu368-0432
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RTA Passes (Bus and Rapid)Student ServicesAccess Serviceswebsitemandelstudentservices@case.edu; access@case.edu368-2273
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SafeRideCWRU Public Safetywebsitepublicsafety@case.edu368-3000
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Satisfactory Academic ProgressJulie PaynerFinancial Aidjrp198@case.edu368-1108
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School Social Work CertificateMarji EdguerFacultywebsitemxe@case.edu
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Sexual Assault Compliance under Title IXRachel LutnerCWRU Office of Equitywebsiteequity@case.edu368-3066
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Student Advancement Specialists (SAS)Sherisse Muse and Kari RobertsStudent Serviceswebsitemandelstudentservices@case.edu
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Student EventsStudent ServicesStudent Servicesmandelstudentservices@case.edu
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Student Issues and Student Complaint LogScott WilkesStudent Servicessaw31@case.edu368-2240
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Student OrganizationsStudent ServicesStudent Serviceswebsitemandelstudentservices@case.edu
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Student Orientation (Planning, Coordination, Implementation)Kari Roberts; Scott Wilkes Student Services/Dean's Officewebsitemandelstudentservices@case.edu
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Student Professional MembershipsStudent ServicesStudent Servicesmandelstudentservices@case.edu
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Student Run Health Clinic (Recruitment Preceptors & Student Oragnization)Amy Korsch-WilliamsStudent Serviceswebsiteaxk130@case.edu; rtcsrhc@case.edu368-4383
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Student Supports
Writing Center
Office of Disability Resources
Career Services
Counseling Center
University Health Services		Student ServicesStudent Services
website (under CWRU Resources)
mandelstudentservices@case.edu368-8529
368-2000
368-5230
368-2000
368-5872
368-2450
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Student/Faculty Handbook Scott WilkesAcademic Affairswebsitemandelacademicaffairs@case.edu368-2240
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Study AbroadRob FischerInternational Education Programswebsiterlf11@case.edu; studyabroad@case.edu368-2711
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Syllabus Review/FormattingScott Wilkes; Malikah Hart Academic Affairssaw31@case.edu; mmh190@case.edu368-2240; 368-8671
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Technological Issues (Classrooms, Server/Computer Issues)UTechUTechwebsitehelp@case.edu368-4357
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Textbooks (Ordering from the Website)Malikah HartCWRU Barnes & Noble BookstoreOrder from the websitemmh190@case.edu; mandelacademicaffairs@case.edu368-4834
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Trauma and Healing SpecializationMegan Holmes; Jennifer KingFacultywebsitemxh540@case.edu; jak292@case.edu368-2516; 368-0433
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Transfer Credits (Non-Advanced Standing/ Other Graduate Programs)Scott WilkesStudent Servicessaw31@case.edu368-5879
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Undergraduate OpportunitiesRob FischerAcademic Affairswebsiterlf11@case.edu368-2711
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University Withdrawal ProcessThomas HarperAcademic Affairswebsitemsassreg@case.edu
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Unofficial TranscriptsThomas HarperSIS WebsiteStudent SIS websitemsassreg@case.edu
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Verification of BSW CreditsAdmissionsAdmissionsmandelschool@case.edu368-1655