Customer-Feedback.xlsx

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P	Q	R	S	T	U
1	ID	Start time	Completion time	Email	Name	Full Name	Gender	Date of Birth	Checkout Date	Purpose of the visit	How did you discover us?	OverallExperience	NPS	Staff attitude	Check-in Process	Room service	Room cleanliness	Food quality	Variety of food	Broadband & TV	Gym
2	1					Guest 00001	Male	10/2/1993	4/7/2022	Business	Organization	3	9	Good	Good	Very good	Poor	Very good	Average	Excellent	Excellent
3	2					Guest 00002	Male	3/24/1961	6/5/2021	Business	Organization	3	10	Very good	Excellent	Very good	Very good	Very good	Poor	Excellent	Very good
4	3					Guest 00003	Male	10/3/1981	1/16/2020	Vacation	News paper	4	4	Poor	Good	Very good	Average	Poor	Poor	Good	Very good
5	4					Guest 00004	Male	3/31/2004	5/14/2022	Vacation	Search engine	5	6	Good	Very good	Good	Poor	Average	Poor	Poor	Excellent
6	5					Guest 00005	Male	8/8/1961	6/24/2022	Business	hotel booking sites	5	5	Excellent	Excellent	Very good	Average	Good	Average	Excellent	Good
7	6					Guest 00006	Male	3/30/1957	8/28/2021	Function	Search engine	3	9	Excellent	Good	Very good	Good	Poor	Poor	Excellent	Excellent
8	7					Guest 00007	Female	2/18/2001	10/4/2022	Vacation	Internet advertisement	4	9	Very good	Very good	Good	Poor	Poor	Poor	Excellent	Very good
9	8					Guest 00008	Male	11/27/1981	2/1/2020	Business	Organization	1	7	Good	Excellent	Good	Average	Excellent	Very good	Excellent	Very good
10	9					Guest 00009	Female	9/28/1988	8/8/2020	Vacation	Television advertisement	4	9	Good	Very good	Average	Good	Average	Poor	Good	Good
11	10					Guest 00010	Male	11/24/1997	12/16/2020	Business	Organization	5	9	Very good	Excellent	Very good	Poor	Excellent	Poor	Poor	Average
12	11					Guest 00011	Female	10/31/1961	6/5/2020	Business	Organization	3	4	Good	Very good	Good	Very good	Very good	Average	Average	Average
13	12					Guest 00012	Female	12/2/2004	5/4/2020	Function	News paper	4	10	Very good	Very good	Very good	Excellent	Average	Poor	Excellent	Good
14	13					Guest 00013	Female	10/26/1997	5/14/2022	Function	Organization	2	7	Very good	Very good	Very good	Very good	Very good	Poor	Good	Good
15	14					Guest 00014	Male	12/21/1993	5/31/2020	Vacation	Internet advertisement	2	10	Average	Average	Excellent	Average	Poor	Poor	Average	Good
16	15					Guest 00015	Female	7/10/1966	12/15/2021	Function	Word of mouth	2	8	Poor	Average	Good	Very good	Excellent	Poor	Excellent	Average
17	16					Guest 00016	Female	9/4/1972	6/27/2020	Vacation	Word of mouth	4	9	Average	Average	Average	Very good	Excellent	Poor	Good	Very good
18	17					Guest 00017	Male	5/4/1993	4/28/2022	Business	Search engine	5	9	Very good	Excellent	Good	Excellent	Good	Good	Excellent	Good
19	18					Guest 00018	Female	12/26/1972	8/15/2020	Function	Search engine	5	9	Excellent	Very good	Very good	Good	Good	Poor	Poor	Poor
20	19					Guest 00019	Female	10/14/1987	7/8/2020	Business	Organization	3	3	Good	Very good	Excellent	Poor	Good	Average	Excellent	Very good
21	20					Guest 00020	Female	3/28/1994	8/23/2021	Function	Word of mouth	5	9	Average	Average	Good	Good	Very good	Very good	Very good	Average
22	21					Guest 00021	Female	3/10/1998	12/12/2020	Business	Organization	3	8	Poor	Good	Very good	Good	Excellent	Average	Good	Good
23	22					Guest 00022	Female	2/21/1980	4/22/2021	Other	Word of mouth	5	5	Excellent	Excellent	Good	Poor	Poor	Average	Excellent	Poor
24	23					Guest 00023	Male	3/28/1970	2/13/2022	Vacation	Internet advertisement	5	9	Very good	Very good	Average	Excellent	Very good	Average	Average	Good
25	24					Guest 00024	Male	3/31/1952	2/19/2020	Vacation	Organization	3	9	Excellent	Good	Excellent	Good	Excellent	Average	Poor	Poor
26	25					Guest 00025	Male	6/1/1973	1/27/2021	Vacation	Search engine	5	9	Excellent	Good	Good	Average	Good	Average	Very good	Excellent
27	26					Guest 00026	Male	5/5/1981	6/11/2021	Vacation	hotel booking sites	2	4	Average	Average	Good	Very good	Excellent	Good	Very good	Poor
28	27					Guest 00027	Male	1/28/1956	11/22/2022	Business	Organization	3	8	Very good	Excellent	Very good	Excellent	Excellent	Average	Poor	Excellent
29	28					Guest 00028	Male	9/19/1962	1/19/2021	Function	Television advertisement	1	9	Very good	Excellent	Very good	Poor	Very good	Average	Excellent	Good
30	29					Guest 00029	Female	9/18/1958	5/8/2022	Vacation	Word of mouth	3	9	Very good	Good	Good	Average	Excellent	Average	Average	Poor
31	30					Guest 00030	Male	11/26/1998	7/25/2020	Business	Organization	5	8	Very good	Good	Excellent	Good	Excellent	Average	Very good	Excellent
32	31					Guest 00031	Male	8/10/1996	8/17/2020	Vacation	Search engine	3	10	Very good	Excellent	Very good	Excellent	Average	Average	Excellent	Average
33	32					Guest 00032	Male	5/22/1999	6/14/2021	Function	Word of mouth	2	8	Very good	Excellent	Very good	Good	Excellent	Average	Excellent	Excellent
34	33					Guest 00033	Female	4/26/1965	1/1/2022	Business	Organization	1	9	Very good	Excellent	Good	Poor	Excellent	Poor	Very good	Excellent
35	34					Guest 00034	Male	7/6/1961	12/8/2021	Vacation	Internet advertisement	1	4	Very good	Very good	Excellent	Very good	Very good	Poor	Average	Excellent
36	35					Guest 00035	Female	1/7/2003	5/29/2020	Business	Organization	3	8	Very good	Very good	Excellent	Poor	Excellent	Excellent	Very good	Poor
37	36					Guest 00036	Female	1/14/1987	7/11/2020	Business	hotel booking sites	4	9	Excellent	Good	Good	Average	Very good	Poor	Poor	Excellent
38	37					Guest 00037	Male	10/9/1954	8/10/2022	Business	Organization	2	7	Good	Very good	Excellent	Very good	Very good	Poor	Excellent	Excellent
39	38					Guest 00038	Male	8/2/1960	3/13/2020	Function	Organization	3	9	Excellent	Excellent	Good	Average	Very good	Poor	Excellent	Excellent
40	39					Guest 00039	Female	10/22/1985	11/20/2022	Business	Organization	4	5	Good	Very good	Poor	Very good	Excellent	Poor	Very good	Average
41	40					Guest 00040	Male	12/26/2004	7/3/2022	Function	Television advertisement	5	9	Excellent	Good	Very good	Good	Poor	Poor	Very good	Poor
42	41					Guest 00041	Female	11/22/1956	5/15/2021	Business	Organization	5	8	Very good	Excellent	Poor	Excellent	Excellent	Poor	Very good	Excellent
43	42					Guest 00042	Male	1/16/1978	6/16/2022	Business	Organization	4	9	Excellent	Excellent	Very good	Very good	Average	Poor	Very good	Excellent
44	43					Guest 00043	Female	12/8/1984	4/25/2020	Business	Organization	3	9	Excellent	Very good	Excellent	Poor	Poor	Poor	Excellent	Good
45	44					Guest 00044	Male	1/14/2001	2/14/2022	Business	Organization	1	3	Good	Excellent	Very good	Very good	Very good	Good	Good	Poor
46	45					Guest 00045	Female	2/8/1968	7/21/2020	Vacation	Internet advertisement	4	9	Very good	Very good	Good	Very good	Excellent	Average	Average	Good
47	46					Guest 00046	Male	6/17/1975	11/11/2022	Function	Search engine	4	9	Good	Excellent	Good	Very good	Very good	Average	Very good	Poor
48	47					Guest 00047	Male	8/2/1973	4/28/2022	Business	Organization	3	10	Very good	Very good	Good	Very good	Excellent	Average	Very good	Excellent
49	48					Guest 00048	Male	2/25/1951	6/20/2020	Vacation	hotel booking sites	5	9	Very good	Very good	Good	Very good	Average	Average	Good	Average
50	49					Guest 00049	Male	4/15/1990	8/10/2022	Business	Organization	5	9	Good	Very good	Excellent	Good	Average	Poor	Very good	Excellent
51	50					Guest 00050	Male	1/15/1996	4/25/2020	Business	hotel booking sites	3	9	Excellent	Very good	Excellent	Poor	Excellent	Average	Poor	Excellent
52	51					Guest 00051	Male	6/11/1961	1/30/2022	Function	Television advertisement	5	4	Very good	Excellent	Very good	Poor	Poor	Average	Poor	Excellent
53	52					Guest 00052	Male	6/21/1978	10/11/2020	Function	Word of mouth	3	7	Excellent	Very good	Excellent	Good	Average	Average	Poor	Excellent
54	53					Guest 00053	Male	7/17/1985	3/30/2022	Business	Organization	3	9	Excellent	Good	Good	Good	Poor	Excellent	Poor	Average
55	54					Guest 00054	Female	1/27/1970	3/14/2022	Function	Search engine	5	10	Good	Excellent	Average	Poor	Very good	Poor	Excellent	Very good
56	55					Guest 00055	Male	3/31/1991	12/12/2021	Business	Organization	5	3	Very good	Excellent	Good	Average	Poor	Average	Excellent	Excellent
57	56					Guest 00056	Male	12/26/1972	3/22/2022	Business	Organization	4	9	Good	Very good	Very good	Very good	Good	Very good	Very good	Very good
58	57					Guest 00057	Male	12/24/1996	1/11/2022	Business	Organization	5	9	Excellent	Good	Excellent	Good	Good	Average	Average	Average
59	58					Guest 00058	Male	10/28/1991	11/19/2020	Function	Television advertisement	1	6	Very good	Excellent	Excellent	Very good	Average	Poor	Poor	Very good
60	59					Guest 00059	Male	8/4/1963	7/22/2020	Vacation	Word of mouth	5	8	Very good	Good	Excellent	Good	Average	Poor	Good	Average
61	60					Guest 00060	Female	6/26/1978	7/25/2020	Business	Organization	5	4	Very good	Excellent	Very good	Excellent	Average	Poor	Poor	Poor
62	61					Guest 00061	Female	11/29/1990	7/21/2022	Business	Organization	3	6	Excellent	Very good	Very good	Excellent	Very good	Poor	Very good	Excellent
63	62					Guest 00062	Female	12/25/1964	10/14/2020	Function	News paper	2	6	Very good	Very good	Very good	Average	Poor	Very good	Excellent	Very good
64	63					Guest 00063	Male	10/20/1957	8/2/2021	Vacation	hotel booking sites	5	7	Poor	Good	Very good	Poor	Average	Average	Poor	Good
65	64					Guest 00064	Female	5/24/1998	8/18/2021	Vacation	Word of mouth	4	9	Very good	Excellent	Good	Excellent	Good	Average	Excellent	Good
66	65					Guest 00065	Female	4/26/1974	3/4/2022	Function	Word of mouth	4	8	Excellent	Very good	Very good	Very good	Poor	Poor	Average	Good
67	66					Guest 00066	Female	3/20/1959	7/11/2020	Vacation	hotel booking sites	3	8	Good	Very good	Excellent	Good	Poor	Average	Poor	Excellent
68	67					Guest 00067	Female	4/7/1965	1/13/2021	Business	Search engine	2	9	Very good	Excellent	Excellent	Poor	Very good	Average	Very good	Very good
69	68					Guest 00068	Female	8/31/1951	1/28/2021	Business	Search engine	4	9	Very good	Excellent	Good	Average	Excellent	Poor	Poor	Excellent
70	69					Guest 00069	Female	8/21/1955	11/6/2021	Function	Organization	5	9	Good	Very good	Poor	Excellent	Poor	Poor	Very good	Average
71	70					Guest 00070	Male	12/10/1968	7/26/2022	Vacation	hotel booking sites	3	9	Very good	Very good	Very good	Very good	Very good	Poor	Good	Poor
72	71					Guest 00071	Male	11/2/1999	5/30/2021	Other	Word of mouth	5	9	Very good	Average	Very good	Very good	Average	Average	Average	Excellent
73	72					Guest 00072	Male	10/4/1995	3/19/2020	Function	Television advertisement	2	6	Good	Excellent	Average	Good	Very good	Poor	Average	Excellent
74	73					Guest 00073	Male	8/1/1952	9/12/2021	Business	Organization	4	9	Very good	Very good	Very good	Good	Good	Very good	Average	Poor
75	74					Guest 00074	Male	11/13/1984	11/27/2021	Business	Organization	4	4	Very good	Good	Very good	Poor	Poor	Average	Average	Excellent
76	75					Guest 00075	Male	12/24/1988	10/30/2020	Vacation	hotel booking sites	3	6	Poor	Average	Very good	Good	Average	Average	Very good	Excellent
77	76					Guest 00076	Male	8/2/1952	9/5/2020	Function	Word of mouth	5	8	Very good	Excellent	Good	Very good	Poor	Average	Excellent	Excellent
78	77					Guest 00077	Male	6/11/1965	3/25/2021	Business	Organization	5	9	Very good	Very good	Very good	Excellent	Very good	Good	Poor	Very good
79	78					Guest 00078	Male	11/4/1985	6/25/2021	Business	hotel booking sites	3	5	Very good	Good	Very good	Excellent	Average	Average	Good	NA
80	79					Guest 00079	Male	9/29/1951	9/13/2022	Business	Organization	5	6	Very good	Average	Good	Excellent	Good	Average	Very good	Very good
81	80					Guest 00080	Male	6/29/1984	6/3/2020	Business	Organization	5	7	Good	Very good	Very good	Average	Very good	Average	Very good	Average
82	81					Guest 00081	Male	9/14/1958	9/28/2021	Function	Search engine	4	9	Excellent	Very good	Good	Average	Average	Average	Good	Very good
83	82					Guest 00082	Male	12/31/1953	11/9/2021	Vacation	Search engine	5	9	Very good	Very good	Good	Average	Average	Poor	Good	Excellent
84	83					Guest 00083	Male	11/15/1953	11/12/2020	Business	Organization	3	8	Excellent	Excellent	Very good	Poor	Average	Poor	Average	Excellent
85	84					Guest 00084	Male	4/23/1985	7/18/2022	Function	hotel booking sites	2	9	Good	Good	Excellent	Excellent	Good	Average	Average	Poor
86	85					Guest 00085	Male	1/28/1982	1/7/2021	Business	Organization	2	9	Very good	Excellent	Excellent	Excellent	Very good	Average	Poor	Very good
87	86					Guest 00086	Male	7/19/1970	4/8/2020	Vacation	hotel booking sites	5	6	Excellent	Good	Excellent	Excellent	Good	Average	Poor	Very good
88	87					Guest 00087	Female	7/12/2000	9/17/2021	Vacation	Television advertisement	5	7	Poor	Poor	Average	Very good	Good	Average	Average	Excellent
89	88					Guest 00088	Male	11/9/1981	5/20/2021	Vacation	Word of mouth	5	9	Excellent	Very good	Very good	Very good	Excellent	Poor	Average	Poor
90	89					Guest 00089	Female	3/20/1986	6/13/2022	Business	Word of mouth	4	7	Good	Very good	Poor	Poor	Poor	Average	Excellent	Average
91	90					Guest 00090	Male	11/27/1984	9/4/2020	Function	Word of mouth	4	7	Good	Very good	Excellent	Poor	Poor	Average	Poor	Poor
92	91					Guest 00091	Male	1/26/1991	10/5/2020	Vacation	Word of mouth	4	9	Excellent	Very good	Excellent	Poor	Good	Average	Poor	Excellent
93	92					Guest 00092	Female	11/2/2000	6/27/2021	Vacation	hotel booking sites	4	9	Very good	Good	Good	Excellent	Poor	Poor	Excellent	Poor
94	93					Guest 00093	Female	10/30/1959	10/16/2021	Vacation	hotel booking sites	3	6	Excellent	Very good	Excellent	Poor	Good	Average	Excellent	Average
95	94					Guest 00094	Female	11/24/2005	7/17/2022	Function	Organization	3	8	Very good	Excellent	Excellent	Good	Good	Excellent	Excellent	Very good
96	95					Guest 00095	Male	3/3/1956	9/4/2022	Vacation	Search engine	2	10	Good	Very good	Average	Good	Excellent	Poor	Very good	Very good
97	96					Guest 00096	Female	11/18/1968	12/7/2022	Vacation	hotel booking sites	3	9	Very good	Excellent	Good	Very good	Excellent	Poor	Good	Very good
98	97					Guest 00097	Female	12/3/1992	5/6/2021	Vacation	Search engine	5	9	Average	Good	Excellent	Poor	Good	Poor	Excellent	Very good
99	98					Guest 00098	Female	7/5/1951	4/5/2021	Vacation	hotel booking sites	5	9	Very good	Average	Good	Very good	Poor	Excellent	Very good	Good
100	99					Guest 00099	Female	11/4/1967	11/23/2022	Business	Organization	2	9	Very good	Very good	Excellent	Average	Average	Excellent	Excellent	Very good