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User Interview Notes
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NameHobbyPainPleasureBehaviorContext
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Ajit S.DJing• it is a hard thing to learn
• takes a lot of time to practice
• not finding enough time in his busy schedule to practice
• lessons gifted by his wife
could trust the info as he was getting it from a professional and a reliable source
• loves learning something new
• loves music
• well paced training
• a pace at which he could digest the info
• called other DJs asking about the DJ traning company for reviews
• the training insititue familiarized him with the terminology
• he took classes and practiced on his own
• does not search for the info online
• uses word of mouth
• practiced 6 months ago
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Ashley G.Horseback Riding• the search was very hard and it took her a long time
• she had to really search through
• no clear information about requirements pertaining to the hobby
• stressful going all the way out there just to find out that you have to come back with certain paperwork
• very time consuming and work and school sometimes come in the way for scheduling this
• very hard to learn the hobby
• you need to know what you are doing and be very careful
• equipement was expensive
• expensive hobby $150 an hour
• gaining more knowledge about horseback riding
• enjoys the learning experience
• loves horses
• knowing the right people to train from
* she got some equipement for free from them
• doesnt seek knowledge about the hobby just goes to barnes and noble
• always reads the reviews
• trusts word of mouth
• searched online where she will be able to ride horses in NYC
• practiced 3 weeks ago
• already has basic knowlegde about the hobby
• knows what website to go to while seeking information about horseback riding
• watches videos online and searchs the internet for more info
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Daniel H.DJing / drawing / origami• search process wasn't straightforward
• the flow of searching online for info on origami and then practicing is not straightforward and consistent
• very long setup process for DJing - 20-30 mins
• being overly critical of himself for drawing
• reallly likes music
• found the info online really helpful
• his track list crashed and he looked online for info on fixing it and he found it
• finding books on origami from familiar authors
• origami - easy to setup, easy process to get it going
• feels inspired when practicing his hobby
• enjoys the process of creating
• performing in front of a crowd was an energizing experience
• trusts the manuals of his native DJ equipment as it is from the manufacturer
• gauges progress by challenging himself with more complex tracks to mix
• compares his past projects to see how far he's come
• takes out books from the library
• researches online
• looks at reference pictures
• used google images for drawing reference
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Elizabeth M.Guns• found a location to shoot but not the phone number on the website
• had to go with word of mouth which was pretty annoying
• time and money
• ammunition is expensive
• added costs and maintenance of the gun
• high risk involved in the hobby as it could be fatal
• likes the challenge
• a lot of people in her family in the same thing so likes doing this with them
• likes the interactivity of the hobby unlike collecting stamps
• looks for info about different guns and what extra products she can use with them
• goes to the shooting range to try out different weapons
• knows what she is looking for
• has basic knowledge about the hobby before performing the search
• didn't go in searching for the info blindly
• checks out what other people are doing and their techniques
• asks other people who are in the same stuff for more info apart from videos
• searches online for where she can shoot and buy ammo
• orders supplies for the hobby online
• finds watching videos better than reading
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Gonzalo E.Basketball• hard to learn
• can sustain injuries while playing - has seen his friends getting injured
• enjoys playing it
• gets a sense of satisfaction from playing it
• makes him feel good
• has fun doing it
• trusts the information based on the credibility of the website• visits websites
• word of mouth
• recommendations from friends
• watches videos online - youtube
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Kaylyn C.Running and lifting weights• getting advice off of the internet could be a little risky
• even if you take a week off you lose consistency in training
• getting hurt if form is not proper and not warming up before running
• found the information easily laid out and easy to find
• step by step information helped her out in improving her form
• makes her feel good
• clears her mind
• gets in her zone
• loves the whole learning experience
• does 5k and spartan races
• refers to word of mouth and takes advice from a friend over online articles
• trusted the advice from a personal trainer since he had certifications
• reads books in spare time for more info
• watches videos on youtube about working out
• refers to info from instagram
• word of mouth
• social media
• articles
• books
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Kenneth M.Playing the guitar• there's a lot of false information out there
• not easy to learn
• takes a lot of time, dedication and practice
• a little frustrating in the beginning

• a lot of learning resources now that before
• learning stuff now is a lot easier
• information is available easily
• got whatever he needed in a straightforward manner
• with experience you get better at weeding through the wrong info
• you learn a new thing everyday
• step by step instructions
• connecting with people using social media and getting tips from them regarding good resources
• initially opted to go for classes then because of time constraints decided to learn on his own
• slowly started learning selected songs and got pretty good at them
• cross references the tutorials with the original songs
• trusts content from professionals in the industry as a social proof
• compares himself with professional musicians to gauge his progress
• talked to other guitarists for more info
• shopped for the guitar online
• watched different youtube videos to learn the skills he required
• learned it online
• apps like guitar pro, etc
• ebooks
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Kid 1Longboarding• no time because of school
• found no details on the website pertaining to wood quality
• getting older and having a lot more responsibilities
• has a more tight schedule now
• got frustrated when he didn't know much and was searching for information. Found the information to be redundant and not useful
• falling off the board could cause serious injuries
• the hobby could be expensive for a young kid
• got inspired through friends
• really likes longboarding
• received information from people like him who loves the hobby. It helped him trust the information a lot more.
• saw genuine reviews of the longboards
• loves the competitiveness with his friends
• when searching online, tried to find the best board for the best price
• reads a lot of reviews about boards before buying them
• loves to research more about customizing his board
• learned on his own and from friends
• reads comments from other users
• compares himself to the kids in the neighbourhood to gauge his progress
• challenges himself with tougher tricks
• practices this hobby after finishing his homework
• researhes more info about the hobby online
• youtube videos from people he can related to and not salesmen
• board websites
• discovered his favorite website through google
• searched for info during the summer
• read artciles online to find more info
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Kid 2Cars• not knowing where to find certain addons for car mods• loves to look at cars and searching for info about modding them
• trusted the informaton on the official bmw website and the owner's manuals they provided
• helped his mom get a car
• learns specific details of the car like horsepower, rpm, torque, etc
• compares himself to his friends and family to gauge his knowledge level
• goes to car shows
• searched for information relating to cars online
• checks instagram for new cars
• watches youtube videos
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Kid 3Making videos• the information he found would show him how to make the thing better
• there was no step by step information
• wants to learn more about the hobby rather than do homework
• likes tv a lot
• really likes to produce and directs his video
• watches a lot of tv
• curious to learn how he can make a tv show
• takes photos and makes video for school
• trusted the information in the video as it was from a professional
• takes the time to research before comiiting on doing it
• compares himself to real producers and directors to gauge his skill level
• watches a lot of bts stuff
• took class in school on videography
• asks his teachers for more info
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Mansi B.Cooking• expensive to eat out everyday
• the food wasnt healthy
• some recipes had ingredients that were not available in her locality
• did not have alternative ingredients to use if the original ones were not available
• requires a lot of patience
• eat healthy
• the hobby opened up new doors for her
• save money
• makes her feel better
• keeps her occupied
• loves learning new recipes and new cultures through cooking different foods
• feels really proud of herself
• trusts the information as it is directly from the chefs
• likes the videos to be short and to the point
• check out youtube channels based on the # of subscribers and the # of reviews
• cooks 5 times a week
• gauges her progress by comparing it to her mom and having her friends taste the cooked food
• watches food tv shows
• youtube videos
• asked mom for tips every now and then
• subscribed to magazine - vegeratian times
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Sue A.Horseback Riding, soap making and painting• have had accidents in the past while riding horses
• felt intimidated by the level of difficulty in some tasks of the hobby
• has the perfectionist attitude
• getting out of her comfort zone is hard for her
• allowing herself time
• has to change her schedule around her clients
• soap making hobby can be expensive
• a lot of crappy information out there
• loves animals
• likes the competition
• finding info online saves time and energy
• made her feel comfortable after purchasing the product as she did her research
• after finding what she is looking for she feels satisfied and the search has ended for that moment
• likes the structured approach
• finds where the nearest stables are
• looks at pictures of horses online
• how much does it cost for the upkeeping of the horse
• doesn't want to travel for her hobby jut wants to do it on her own
• travels all over the world to learn more about her hobbies
• looked up information pertaining to this using google
• took an online art course on painting
• checks artists blogs
• online videos
• books
• barnes and noble
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Supriya M.Drawing and painting• supplies were kind of expensive
• some stuff was not very helpful due to the lack of description
• they didn't explain the main parts very nicely
• saw a video but didn't know what exactly happened in the middle
• none of her friends are interested in the hobbies she is in
• doesn't get to do it as often as she may like because of her schedule
• her husband motivated her to get back into it
• likes step by step info
• exploring different ways to do stuff
• likes it when the whole process is shown
• short and descriptive videos
• got a sense of accomplishment upon finishing a painting she learned from an online step by step video
• doesn't care if she is doing it right or wrong she enjoys the process
• constantly searches for more info online
• wants to make as less mistakes as possible
• skims through the videos first to checkout the content and then if she likes it, watches it at normal speed
• checks how many views and comments are there for the video
• not so much influenced by comments
• tries highler levels by slowly increasing the difficulty level to gauge her own progress
• searches for supplies that don't go over her budget
• tv shows
• youtube videos
• image reference
• online articles
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Sheet1
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