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WBS and Schedule (Major Milestones are highlighted in gray)
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PhaseSectionTaskDescriptionDeliverableResourceCostCompletion Date
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1: Project Initiation1.1Stakeholder identificationIdentifies stakeholders and point of contact (POC) for each stakeholder teamEmail to all stakeholders with identified point of contact for each stakeholder teamProject Manager, stakeholders and stakeholder teamsPM 1 hour
Stakeholders (only reply to email)		March 1st
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1.2Stakeholder meetingCreates goals and objectives with stakeholders
Creates initial timeline after consultation with stakeholders		PPT of High Level Overview of the project goalsProject Manager, stakeholders and stakeholder teams1 hour meetingMarch 1st
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1.3Communication PlanMeeting to review and discuss project communication planEmail Document outlining process of communicationProject Manager, stakeholders and stakeholder teamsPM 1 hour to create
PM and stakeholders 1 hour meeting		March 2nd
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1.4Project Charter CreatedSummary of the project with high level scope, budget, project goals, stakeholder roles and major milestones identifiedProject Charter DocumentProject Manager40 hoursMarch 7th
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1.5Discussion of Project CharterProject charted discussed with stakeholders and feedback given and takenAmended Project Charter based on feedback from stakeholders and project teamProject Manager, stakeholders and stakeholder teams1 hour meetingMarch 8th
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1.6Approval of Project CharterDirector of HR reviews and approves Project CharterApproved Project CharterDirector of HRMarch 10th
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2: Project Planning 2.1Governance StructureLines of reporting, individual and team responsibilities clarifiedGovernance structureProject Manager, stakeholders and stakeholder teamsPM: 2 hours prepare
Stakeholders and stakeholder teams: 1 hour meeting		March 14th
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2.2Learning Needs Survey CreatedOnline survey created to access learning needs of content creatorsOnline surveyL&D Team member #13 hoursMarch 15th
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2.3Learned Needs Survey sentOnline surveyL&D Team member #1March 17th
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2.4Existing Learning resourcesExisting learning resources that can be used are identifiedList of resources that can be used L&D Lead
L&D Team member #2		L&D Lead: 20 hours
L&D Team member #2: 80 hours		March 28th
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2.5Learning Needs CompiledLearning needs identified across departments through survey analysis and discussion with Content Creator teamsDocument of Learning needs compiled and assessed L&D Team Member #1 and Stakeholder teams POCL&D Team member #1: 160 hours
Stakeholder teams POC: 10 hours each (30 hours total)		March 28th
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2.6Learning PathLearning Path created based on learning needsLearning Path templateL&D Lead20 hoursMarch 31st
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2.7Planning Discussion MeetingProduct requirements, UI/UX requirements, learning resources and learning path discussed.
Potential Go-live date established
Determine success criteria		Initial UI/UX and Product Requirements given Project Manager, stakeholders and stakeholder teams3 hours meetingApril 4th
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2.8LMS Design PlanningDiscussions, planning, and design of LMSLMS Mock-UpProduct Lead
Product #1
Product #2
UI/UX Lead
UI/UX #1
L&D Lead		Product Lead: 20 hours
Product #1: 40 hours
Product #2: 40 hours
UI/UX Lead: 20 hours
UI/UX #1: 40 hours
L&D Lead: 10 hours		April 8th
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2.9Project Scope DiscussionScope Modified based on product UI/UX requirements WBS
Product UI/UX requirements accepted		Project Manager, stakeholders and stakeholder teamsPM: 10 hours (create WBS)
Stakeholder and stakeholder teams: 2 hours meeting		April 11th
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2.10LMS Design DiscussionPresentation of LMS designPPT of LMS Mock-up design and functionalityProject Manager, stakeholders and stakeholder teams1 hour meetingApril 11th
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2.11Risk ManagementRisk register created and potential sources of risk identifiedRisk Management PlanProject Manager, stakeholders and stakeholder teamsPM: 20 hoursApril 15th
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2.12New Resource OutlineNew resource outline created based on learning path and learning needsExcel outline of new learning resource with identified challenge for each courseL&D Lead
L&D Team Member #3		L&D Lead 20 hours
L&D Team member #3: 160 hours		April 29th
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2.13Learning Resource build timelineTimeline for resources created based on outline of new resourcesExcel TimelineL&D Lead3 hoursApril 29th
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2.14Branding StrategyBranding strategy for new learning resources createdBrand GuidelinesMarketing: Branding Expert160 hoursApril 29th
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2.15Project TeamsFunctional managers (L&D, Product, UI/UX) will determine who will do whatPersonnelProject Team32 hours (4 hours a week for 8 weeks)Ongoing
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2.16OPPMMeeting to discuss project plain and method for bi-weekly (twice a month) updates/check-inOPPMProject Manager, stakeholders and stakeholder teams4 hours meetingsEvery other Tuesday from March 8th at 11am
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2.17Project evaluation survey planDiscuss how to determine if project was a success.Document on types of survey and interview questions to ask and what information should be ascertained.Project Manager, stakeholders and stakeholder teams1 hour meetingMay 2nd
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2.18User feedback survey created Survey questions created to the users to determine their level of satisfaction with the functionality and learning resourcesOnline user surveyProject Manager
L&D Team Lead
Product Team Lead		Project Manager: 1 hour
L&D Team Lead: 1 hour
Product Team Lead: 1 hour		May 3rd
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2.19Project manager evaluation survey createdSurvey questions created to determine the project managers workOnline surveyPMO LeadPMO Lead: 1 hourMay 3rd
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2.20Stakeholder evaluation survey createdSurvey questions created to provide feedback on stakeholdersOnline surveyProject ManagerProject Manager 1: hourMay 3rd
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2.21Content Creator Team lead and expert interview questions createdFeedback questions created to determine efficacy of The Learning CenterInterview QuestionsProject ManagerProject Manager: 2 hoursMay 3rd
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2.22ApprovalProject plan approved and agreed upon by all stakeholdersAll stakeholders1 hour meetingMay 4th
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3: Project Execution3.1Project kick-off meetingApproved plan for project announced kick-off meetingPPT with rough timeline, goals and objectives of the project and stakeholders involvedProject Manager, stakeholders and stakeholder teams2 hour meetingMay 4th
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3.2Monitor Stakeholder needsPM deals with stakeholder needs as necessaryProject Manager, stakeholders and stakeholder teamsPM: 48 hours (4 hours a week for 12 weeks)
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3.3Check-in and Impact analysisOngoing weekly check-in for this phase of the projectOPPMProject Manager, stakeholders and stakeholder teams12 hours meetingsEvery other Tuesday from May 3rd at 11am
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3.4Stakeholder management planStakeholder management Plan createdStakeholder Management PlanProject Manager, stakeholders and stakeholder teamsPM: 40 hours to create
1 hour meeting
May 13th
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3.5Launch PlanPlan and dates for release of LMS agreedLaunch Plan OutlineProject Manager, stakeholders and stakeholder teams2 hour meetingMay 20th
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3.6Risk MitigationRisk register updated on an ongoing basis and risks handled appropriatelyRisk Register updatedProject Manager, stakeholders and stakeholder teamsProject Manager: 36 hours
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3.7LMS BuildProduct team with UI/UX build the LMSThe Learning Center learner interface and LMS upload systemProduct Team and UI/UXProduct Team Lead: 80 hours
Product #1: 480 hours
Product #2: 480 hours
UI/UX #1: 80 hours		August 26th
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3.8Learning Resources BuildLearning Resources Content for LMS are createdLearning ResourcesL&D TeamL&D Lead: 480 hours
L&D #1: 480 hours
L&D #2: 480 hours
L&D #3: 480 hours
August 26th
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3.9Learning resource feedbackFeedback on learning resources provided by Stakeholder expertsLearning Resources with feedback
CC Experts		CC (Education) Expert: 10 hours
CC (Entertainment) Expert: 10 hours
CC (Sales) Expert: 10 hours		Ongoing (See resource timeline below)
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3.10LMS TrainingTraining to L&D team on material upload processTraining PPTProduct Team #1
L&D Team		1 hour meetingAugust 25th
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3.11LMS MVP launchTest launch of LMSMinimum viable product (MVP) systemProduct Team #1
August 26th
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3.12Learning Center MVP launchTest launch of Learning Center user interfaceMinimum viable product (MVP) Learning CenterProduct Team #2August 26th
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3.13LMS Ready to Launch
LMS bugs found and fixed		Finished LMSProduct Team #1
L&D Team		Product Team #1: 50 hours
L&D Lead: 10 hours
L&D #1: 10 hours
L&D #2: 10 hours
L&D #3: 10 hours		September 9th
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3.14Learning Center Ready to LaunchLearning Center bugs found and fixedLaunch ready Learning CenterProduct Team #2
L&D Team		Product Team #2: 50 hours
L&D Lead: 10 hours
L&D #1: 10 hours
L&D #2: 10 hours
L&D #3: 10 hours		September 9th
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4: Closeout4.1Resource completion and Resource UploadResources uploaded to The Learning CenterL&D TeamL&D Lead: 5 hours
L&D #1: 10 hours
L&D #2: 10 hours
L&D #3: 10 hours
September 13th
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4.2LMS LaunchFull release of LMS and Learning Center user interfaceThe Learning CenterProduct Team LeadProduct Team Lead: 1 hourSeptember 15th
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4.3Project manager evaluation survey sentPMO LeadSeptember 16th
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4.4Stakeholder evaluation survey sentProject ManagerSeptember 16th
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4.5User feedback survey sentL&D Team LeadSeptember 16th
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4.6Interviews with Content Creator team leads and expertsInterview Questions with answers and feedbackProject ManagerProject Manager: 3 hours
CC Team leads: 1 hour each (3)
CC Expert: 1 hour each (3)		September 20th
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4.7User feedback survey analyzedDetermine how users like the resources and functionality in order to make future changesChange log document and recommendations for next stepsL&D Team Lead
Product Team Lead		L&D Team Lead: 5 hours
Product Team Lead: 5 hours		September 23rd
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4.8Project evaluation surveys completeDetermine the project overall in terms of satisfaction, communication and successProject Manager, stakeholders and stakeholder teamsProject Manager: 4 hoursSeptember 28th
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4.9Final reportCompile the results of the user feedback survey and project evaluation survey. Create a list of recommendations for next Learning Center projectLearning Center 2.0 recommendationsProject Manager
L&D Lead
Product Lead		Project Manager: 4 hours
L&D Lead: 4 hours
Product Lead: 4 hours		October 5th
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Learning Resource Timeline
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CourseCourse NameL&D CreatorPlanning with CC Expert/HRRough DraftFeedback on Rough Draft from CC expert/HRFeedback on Rough Draft from L&D Lead/Peer reviewFinal Draft
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Onboarding CourseOCL&D LeadMay 5thJune 2ndJune 9thJune 16thJune 23rd
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CC Ent. Novice LevelCC Ent. 1L&D #1May 5thMay 19thMay 23rdMay 25thMay 27th
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CC Ent.
Advanced beginner Level		CC Ent. 2May 30thJune 13thJune 15thJune 17thJune 21st
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CC Ent. Competent LevelCC Ent. 3June 22ndJuly 6thJuly 8thJuly 11thJuly 13th
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CC Ent. Proficient LevelCC Ent. 4July 14thJuly 28thAugust 1stAugust 3rdAugust 5th
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CC Ent. Expert LevelCC Ent. 5August 8thAugust 22ndAugust 24thAugust 29thAugust 31st
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CC Edu. Novice LevelCC Edu. 1L&D #2May 5thMay 19thMay 23rdMay 25thMay 27th
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CC Edu.
Advanced Beginner Level		CC Edu. 2May 30thJune 13thJune 15thJune 17thJune 21st
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CC Edu. Competent LevelCC Edu. 3June 22ndJuly 6thJuly 8thJuly 11thJuly 13th
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CC Edu. Proficient LevelCC Edu. 4July 14thJuly 28thAugust 1stAugust 3rdAugust 5th
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CC Edu. Expert LevelCC Edu. 5August 8thAugust 22ndAugust 24thAugust 29thAugust 31st
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CC S&PP Novice LevelCC S&PP 1L&D #3May 5thMay 19thMay 23rdMay 25thMay 27th
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CC S&PP
Advanced Beginner Level		CC S&PP 2May 30thJune 13thJune 15thJune 17thJune 21st
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CC S&PP Competent LevelCC S&PP 3June 22ndJuly 6thJuly 8thJuly 11thJuly 13th
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CC S&PP Proficient LevelCC S&PP 4July 14thJuly 28thAugust 1stAugust 3rdAugust 5th
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CC S&PP Expert LevelCC S&PP 5August 8thAugust 22ndAugust 24thAugust 29thAugust 31st
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