| A | B | C | D | E | F | G | H | |
|---|---|---|---|---|---|---|---|---|
1 | Signia | Phonak | Widex | Starkey | Resound | Oticon | Beltone | |
2 | Signia app | myPhonak app | Widex Remote Care | Thrive Hearing app | ReSound Smart 3D™ | Oticon RemoteCare App | HearMax app | |
3 | Fine Tuning | |||||||
4 | Real-time remote tuning | ✓ (full fine-tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) |
5 | Asynchronous remote tuning | ✓ (limited tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) | ✓ (full fine-tuning) | |||
6 | Communication | |||||||
7 | Video call support | ✓ (Xperience and Nx) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
8 | Audio-only call support | ✓ (Xperience and Nx) | ✓ | ✓ | ||||
9 | Chat support | ✓ (All models) | ✓ | ✓ | ✓ | ✓ | ||
10 | Support ticket system | ✓ | ✓ | ✓ | ||||
11 | Fitting support | |||||||
12 | Feedback measurement | ✓ (Xperience and Nx) | ✓ (iOS and Android) | ✓ | ✓ | |||
13 | In-situ audiometry | ✓ (iOS and Android) | ✓ (iOS and Android) | ✓ | ✓ | |||
14 | Customer feeback | |||||||
15 | Satisfaction surveys | ✓ (rate listening situations) | ✓ | ✓ (rate program changes) | ✓ (rate first fit and program changes) | ✓ (rate first fit and program changes) | ||
16 | Other | |||||||
17 | Check battery charge | ✓ | ✓ (low power alert) | ✓ (sent with patient request) | ✓ (for rechargeable models) | ✓ (for rechargeable models) | ✓ (for rechargeable models) | |
18 | Wearing time stats / data logging | ✓ | ✓ (wear time/day) | ✓ | ✓ (sent with patient request) | ✓ | ✓ | ✓ |
19 | No accessory required | ✓ | ✓ | REMOTE LINK required | ✓ | ✓ | ✓ | ✓ |
20 | Remote control functionality | ✓ | ✓ | ✓ (available in separate app) | ✓ | ✓ | ✓ (available in separate app) | ✓ |
21 | Remote firmware upgrade | ✓ | ✓ | ✓ | ||||
22 | Hardware fault diagnosis | ✓ Can identify mic, speaker, and internal noise issues | ✓ Can identify mic, speaker, and internal noise issues | |||||
23 | Hearing aid models | |||||||
24 | Real-time and Video call | Audéo™ M | MOMENT™ | Livio (all levels) | LiNX Quattro | Opn S™ | Amaze | |
25 | Xperience models | Bolero™ M | EVOKE™ | Livio Edge (all levels) | Enzo Q | Opn™ | Trust | |
26 | Nx models | Virto M | BEYOND™ | Livio Edge AI | LiNX 3D | Xceed | Boost Ultra | |
27 | Async and chat | Naida M | UNIQUE™ | Enzo 3D | Opn Play™ | |||
28 | All other models | Audéo™ B-Direct | DREAM™ | Xceed Play | ||||
29 | Siya | |||||||
30 | *Except CIC-M models | |||||||
31 | Requirements | |||||||
32 | Remote care available on Android | ✓ | ✓ | ✓ | ✓ | ✓ (async and real-time) | ✓ | ✓ (async and real-time) |
33 | Remote care available on iOS | ✓ | ✓ | ✓ | ✓ | ✓ (async and real-time) | ✓ | ✓ (async and real-time) |
34 | Minimum Bluetooth version | 4.2 | 4.2 | ? | 4.2 | 5.0 for audio streaming | ? | 5.0 for audio streaming |
35 | Minimum Android version | 5.0 | 6.0 | 6.01 | 7.0 | 8.0, or 10.0 for audio streaming | 8.0 | 8.0, or 10.0 for audio streaming |
36 | Minimum iOS version | 9.3 | 10.3 | 12.0 | 13.0 | 10.0 | 12.0 | 10.0 |
37 | On the web | |||||||
38 | Manufacturer site | Manufacturer Site | Manufacturer Site | Manufacturer Site | Manufacturer Site | Manufacturer Site | Manufacturer Site | Manufacturer Site |
39 | iOS download | iOS download | iOS download | iOS download | iOS download | iOS download | iOS download | iOS download |
40 | iOS app rating | 2.2 / 5 | 2.5 / 5 | 2.8 / 5 | 2.7 / 5 | 2.4 / 5 | 3.5 / 5 | 3.3 / 5 |
41 | iOS app review count | 22 reviews | 213 reviews | 4 reviews | 63 reviews | 1,301 reviews | 11 reviews | 157 reviews |
42 | Android download | Android download | Android download | Android download | Android download | Android download | Android download | Android download |
43 | Android app rating | 3.1 / 5 | 2.9 / 5 | No reviews yet | 2.5 / 5 | 2.8 / 5 | 3.7 / 5 | 2.9 / 5 |
44 | Android app review count | 302 votes | 1,837 votes | No reviews yet | 310 votes | 2,042 votes | 28 votes | 351 votes |
45 | © 2020 Hearing Tracker | |||||||
46 | To suggest updates and/or corrections to this comparison table, please email info@hearingtracker.com | |||||||
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