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This is a good example where manager asks data driven questions, starting with the most important one: Quality.
After initial set of goal--specific questions, manager asks questions related to his previous insights or follow up of previous day's discussions, to ensure his coaching is enforced. For instance, the manager coached all ICs to use the proper tool for test cases. Each day, he keeps asking : "Are you using the Execution tool for test case execution". This ensure the ICs do follow his coaching. Without this, IC might forget the coaching before it becomes a permanent behaviour and switch back to their earlier behavior.
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TR:Eng.QAManualTesting
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IC NameMondayTuesdayWednesdayThursdayFridayOn Track
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Amit PaprejaFTAR: 100%
Status: On Track
Did you have 100% FTAR since yesterday?
Yes

How many test cases did you executed yesterday?
80

Are you on track to deliver your test cases execution target 483 for the week and today?
Yes

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
FIRM 58, Keria Control
Are you using the tool for execution or not?
Yes
What is the plan for today?
Firm58 and Kerio Cotntrol. Execute 110 test case today.

Did you raise disagreement for FTAR rejection?
Yes.
Have you received any response from quality team?
No
IC to invest 15 minutes daily in preparation for next day execution plan and provide update in the CiC calls.

IC to provide updates on number test cases executed during CiC discussion.
FTAR: 100%
Status: On Track
Did you have 100% FTAR since yesterday?
Yes
Did you followed up on disagreement sheet for the IQB failures from last week?
No Update from QE team. Add QE IC comments in the disagreement sheet from FTAR dashboard.
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
109
Do you have enough work assigned to reach these targets?
I have more than 120 test cases assigned to myself.
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you performed T+1 tasks yesterday?
Yes. I assigned myself 120 test cases assigned to myself .

Did you reviewed the preconditions for the test runs during T+1 tasks preparation?
I have performed testing last week and this is from similar project.

Did you reviewed the environment details during T+1 tasks preperation?
I have performed testing last week and this is from similar project.

How much time did you invested in performing T+1 activities and backlogs?
15-20 I have to spent to identify backlogs.

GW reveals spending XXX amount of time in reviewing test cases while you have no FTAR rejections or so many rejections?
Reduce time on FTAR dashboard from 30 minutes to 5 minutes per day.
FTAR: 100%
On Track
Did you have 100% FTAR since yesterday?
Yes
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
111
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
Yes
Did you review the environment details during T+1 tasks preparation?
Yes
How much time did you invest in performing T+1 activities and backlogs?
15 mins
FTAR: 99.81%
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No. IC has failure to non execution of precondtion.

Why did you not execute the preconditions?
I have executed the precondition a day before this run and I thought it was valid even for this testing.

Did you mentioned your decision to skip preconditions runs during the test run?
No. Provided information on criteria for skipping precondition execution and details to be captured in the ticket.

Do you have enough work assigned to reach these targets?
yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
No. I am working on the same product as yesterday
Did you review the environment details during T+1 tasks preparation?
No. I am familiar with the environment of the project.
How much time did you invest in performing T+1 activities and backlogs?
30 minutes or so

GW reveals spending XXX amount of time in reviewing test cases while you have no FTAR rejections or so many rejections?
"FTAR: 98.81%
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No. IC has failure due to non execution of precondtion yesterday.

Do you have enough work assigned to reach these targets?
yes

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the Execution tool for test case execution?
Yes

Did you perform T+1 tasks yesterday?
Yes

Did you review the preconditions for the test runs during T+1 tasks preparation?
No. I am working on the same product as yesterday

Did you review the environment details during T+1 tasks preparation?
No. I am familiar with the environment of the project.

How much time did you invest in performing T+1 activities and backlogs?
30 minutes or so

Wrong Thing
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Anuja Sreekanth
FTAR: 100%
Status: On Track
Did you have 100% FTAR since yesterday?
Yes

How many test cases did you executed yesterday?
100

Are you on track to deliver your test cases execution target 483 for the week and today?
Yes

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
Spent 1 hour finding unassigned test cases. Aurea DCM.
Are you using the tool for execution or not?
Yes
What is the plan for today?
Executing test case Aurea DCM. Today's target is 120.
IC to invest 15 minutes daily in preparation for next day execution plan and provide update in the CiC calls.

IC to provide updates on number test cases executed during CiC discussion
FTAR: 100%
Status: On Track

Driving Questions:
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
97
Do you have enough work assigned to reach these targets?
Very few SE7 are in testing. I am struggling to find test cases. Enough backlogs assigned to me.

Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
FTAR: 98.67%
Status: On Track Did you have 100% FTAR since yesterday?
Yes
Did you follow up on disagreement sheets for the IQB failures from last week?
No

Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
I will be out of the office for tomorrow and the day after.

How many test cases you have executed yesterday?
148
Do you have enough work assigned to reach these targets?
I have sufficient test cases for today's work
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes.
I assigned myself 100 test cases assigned to myself.
Did you review the preconditions for the test runs during T+1 tasks preparation?
Yes
Did you review the environment details during T+1 task preparation?
Yes
How much time did you invest in performing T+1 activities and backlogs?
20-25 minutes I have to spent to identify backlogs.
Out of officeOut of officeWrong Process
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Basmah ImanFTAR: 100%
Status: On Track
Did you have 100% FTAR since yesterday?
Yes

How many test cases did you executed yesterday?
150

Are you on track to deliver your test cases execution target 483 for the week and today?
Yes.

Do you have enough work assigned to reach these targets?
Yes.

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the tool for execution or not?
Yes
What is the plan for today?
Execute test cases from todo list. Execute 100 test executions.
IC to invest 15 minutes daily in preparation for next day execution plan and provide update in the CiC calls.

IC to provide updates on number test cases executed during CiC discussion.
FTAR: 98.04%
Did you have 100% FTAR since yesterday?
No I have two FTAR rejection.

Why did the IQB compliance fail?
2 test cases failed IQB due to incorrect filter selection,
and due to failure in changing default values.
IC presumed steps during execution due to the familiarity with the project test cases.
Coaching actions: - IC to execute 25% of test cases from projects where she has not worked before.
- A top performer in the team on an average spend 5-sec reviewing task level results and 15 sec reviewing test case level screenshots. IC is coached to invest in proportional review times of results based on the number of tasks in test cases.
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No I cannot meet FTAR target of 100% due to QB failures.
How many test cases you have executed yesterday?
102

Do you have enough work assigned to reach these targets?
Yes but the test cases I have assigned to myself are no longer available for testing and I have to look for more backlogs.

Do you have any blocker in your project that would block you from reaching these targets?
Yes. the test cases I have assigned to myself are no longer available for testing and I have to look for more backlogs.
Coaching actions: Use the dashboard to look for projects with unassigned tickets.

Are you using the Execution tool for test case execution?
Yes

Did you perform T+1 tasks yesterday?
Yes. I have 100 test cases in my task list however several test cases are no longer available for testing.

Did you review the preconditions for the test runs during T+1 tasks preparation?
Yes.

Did you review the environment details during T+1 tasks preparation?
Yes

How much time did you invest in performing T+1 activities and backlogs?
10 mins
FTAR: 98.64%
On Track
Did you have 100% FTAR since yesterday?
Yes
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No for FTAR. I will be able to meet the productivity target.
How many test cases you have executed yesterday?
50.
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No, but I have to invest three hours investing in finding tickets. 3 plans IC had selected cases from. All 3 disappeared from the dashboard. IC picked up other test cases however environment detail was not available for the project.
Coaching actions: IC has been coached to use assigned To filter to identify the unassigned cases quickly instead of going through each section of the test executions.
IC found 120 cases from EXIND project which will be executed today.
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
No
Did you review the environment details during T+1 tasks preparation?
No.
FTAR: 98.64%
On Track
Did you have 100% FTAR since yesterday?
Yes
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No for FTAR. I will be able to meet the productivity target.
How many test cases you have executed yesterday?
80.
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No, Test cases assigned to me have wait conditions for 5-15 minutes on several cases.

Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
No I am working on same project
Did you review the environment details during T+1 tasks preparation?
No. I am working on same project
FTAR: 98.64%
On Track
Did you have 100% FTAR since yesterday?
Yes
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No for FTAR. I will be able to meet the productivity target.
How many test cases you have executed yesterday?
110
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
No I am working on same project
Did you review the environment details during T+1 tasks preparation?
No. I am working on same project
Needs Action
12
Mohamed Youssef
FTAR: Getting started today.
Status: On Track
Did you have 100% FTAR since yesterday?
Getting started today.

How many test cases did you executed yesterday?
getting started today
Are you on track to deliver your test cases execution target 483 for the week and today?
Yes

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the tool for execution or not?
Yes

What is the plan for today?
100 test case execution

If the test cases to other IC and have taken no actions for over a week?

IC to invest 15 minutes daily in preparation for next day execution plan and provide update in the CiC calls.

IC to provide updates on number test cases executed during CiC discussion.
Did you have 100% FTAR since yesterday?
No I have one rejection due to mismatch screenshot.

Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes

How many test cases you have executed yesterday?
83. Environment was not stable and I have to repeat many test cases. Project URL were intermittently accessible. PCA instructions is to wait for 15-30 minutes for the Engg team to perform updates.

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
Project URL were intermittently accessible. PCA instructions is to wait for 15-30 minutes for the Engg team to perform updates.

Are you using the Execution tool for test case execution?
Yes

Did you performed T+1 tasks yesterday?
Yes

Did you reviewed the preconditions for the test runs during T+1 tasks preparation?
I was familar with the environment and not test cases with preconditions.

Did you reviewed the environment details during T+1 tasks preperation?
Yes

How much time did you invested in performing T+1 activities and backlogs?
20 minutes
FTAR: 99.47%

On Track
Did you have 100% FTAR since yesterday?
No

Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No on FTAR. The productivity target can be achieved.

How many test cases you have executed yesterday?
105

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the Execution tool for test case execution?
Yes

Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
I have picked up test cases from a project which I am familiar with.
Did you review the environment details during T+1 tasks preparation?
Yes, I have picked up test cases from a project which I am familiar with.
How much time did you invest in performing T+1 activities and backlogs?
10 min
"FTAR: 99.47%

On Track
Did you have 100% FTAR since yesterday?
yes

Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No on FTAR. The productivity target can be achieved.

How many test cases you have executed yesterday?
102

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the Execution tool for test case execution?
Yes

Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
I have picked up test cases from a project which I am familiar with.
Did you review the environment details during T+1 tasks preparation?
Yes, I have picked up test cases from a project which I am familiar with.
How much time did you invest in performing T+1 activities and backlogs?
10 min
Too Hard
13
Parag Despande
FTAR: 100%
Status: On Track

Did you have 100% FTAR since yesterday?
Yes

Are you on track to deliver your test cases execution target 483 for the week and today?
Yes.

Do you have enough work assigned to reach these targets?
Yes.

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the tool for execution or not?
Yes

What is the plan for today?
Execute test cases from todo list. Execute 100 test executions.

IC to invest 15 minutes daily in preparation for next day execution plan and provide update in the CiC calls.

IC to provide updates on number test cases executed during CiC discussion. IC was informed that 483 test execution at 100% FTAR is the minimum acceptable target. We have to achieve better results and I will providing insights through various means. IC committed to provide TMS this week.
FTAR: 100%
Status: On Track
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
118
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you performed T+1 tasks yesterday?
Yes
Did you reviewed the preconditions for the test runs during T+1 tasks preparation?
No not many preconditions
Did you reviewed the environment details during T+1 tasks preperation?
I have verified the environments for new SE7 projects
How much time did you invested in performing T+1 activities and backlogs?
10-15

Worked 6hrs 40 mins yesterday due to power outage
FTAR: 100%
Status: On Track
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
118
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you performed T+1 tasks yesterday?
Yes
Did you reviewed the preconditions for the test runs during T+1 tasks preparation?
No not many preconditions
Did you reviewed the environment details during T+1 tasks preperation?
I have verified the environments for new SE7 projects
How much time did you invested in performing T+1 activities and backlogs?
10-15

Worked 6hrs 40 mins yesterday due to power outage
FTAR: 100%
Status: On Track
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
73
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you performed T+1 tasks yesterday?
Yes
Did you reviewed the preconditions for the test runs during T+1 tasks preparation?
No not many preconditions
Did you reviewed the environment details during T+1 tasks preperation?
I have verified the environments for new SE7 projects
How much time did you invested in performing T+1 activities and backlogs?
10-15
Work Not Defined
14
Prayuktha Jayapal
OoOOoOOoOOoOOoONot Working
15
Radhika Khanolkar
FTAR: 100%
Status: On Track
Did you have 100% FTAR since yesterday?
Yes

How many test cases did you executed yesterday?
To be checked

Are you on track to deliver your test cases execution target 483 for the week and today?
Yes

Do you have enough work assigned to reach these targets?
Yes

Do you have any blocker in your project that would block you from reaching these targets?
No

Are you using the tool for execution or not?
Yes

What is the plan for today?
Assign 100 test cases from backlog and then run test cases.

Did you raise disagreement for FTAR rejection?
Yes.

Have you received any response from quality team?
QBE team responded with comment that it has to be marked as to be skipped in QBE.
IC to invest 15 minutes daily in preparation for next day execution plan and provide update in the CiC calls.

IC to provide updates on number test cases executed during CiC discussion.
FTAR: 99.02%
Status: On Track

Driving Questions:
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
Yes
How many test cases you have executed yesterday?
102
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
No, I had enough tasks for next day.
FTAR: 98.51%
On Track
Did you have 100% FTAR since yesterday?
No. Two FTAR failures due to the presumption that the precondition was already executed.
Two failures both related to non-execution of precondition.
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No due to FTAR failures. IC can reach productivity targets.
How many test cases you have executed yesterday?
102
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
Yes
Did you review the environment details during T+1 tasks preparation?
Yes
How much time did you invest in performing T+1 activities and backlogs?
20-25 mins. A lot of test cases picked up in bulk which makes searching test cases a cumbersome task.
FTAR: 98.51%
On Track
Did you have 100% FTAR since yesterday?
Yes
Two failures both related to non-execution of precondition.
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No due to FTAR failures. IC can reach productivity targets.
How many test cases you have executed yesterday?
154
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
Yes
Did you review the environment details during T+1 tasks preparation?
Yes
How much time did you invest in performing T+1 activities and backlogs?
20-25 mins. A lot of test cases picked up in bulk which makes searching test cases a cumbersome task.
FTAR: 98.51%
On Track
Did you have 100% FTAR since yesterday?
No.
Are you on track to deliver your test cases execution target of 483 @ 100% FTAR for the week?
No due to FTAR failures. IC can reach productivity targets.
How many test cases you have executed yesterday?
83
Do you have enough work assigned to reach these targets?
Yes
Do you have any blocker in your project that would block you from reaching these targets?
No
Are you using the Execution tool for test case execution?
Yes
Did you perform T+1 tasks yesterday?
Yes
Did you review the preconditions for the test runs during T+1 tasks preparation?
Yes
Did you review the environment details during T+1 tasks preparation?
Yes
How much time did you invest in performing T+1 activities and backlogs?
20-25 mins.
Not Done
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