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TimestampName of person filling out formDate of MaintenanceTime of MaintenanceWho did the maintenance?What was done?Why was maintenance performed? Was hardware replaced/changed?If so, what hardware?Was the problem resolved by the maintenance? Other Notes
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4/4/2017 11:30:40Scott Kurdilla4/3/20179:00:00 AMNorm (Siemens Engineer)
SAFETY RELATED TESTS 7Y Annual/PM was performed with the protocol M6-040-834-05-03-02
Indicate
Preventative MaintenanceNo
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5/18/2017 11:17:21Scott Kurdilla1/6/20179:00:00 AMNorm (Siemens Engineer)
Scanner Hardware error. Failure of the AMC power supply
Replaced MSUP for troubleshooting purposes
Yes
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5/18/2017 11:20:10Scott Kurdilla1/3/201711:30:00 AMNorm (Siemens Engineer)
MPRAGE causes never ending Magnet Stop alarm
Cleaned, lubricated and reseated all RF connections from transmitter to coil
No
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5/18/2017 11:21:39Scott Kurdilla2/6/20172:30:00 PMNorm (Siemens Engineer)Scanner not booting properly
Found vim unit tripped. Reset. Normal operation restored
NoYes
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5/18/2017 14:47:37Scott Kurdilla2/23/20179:00:00 AMNorm (Siemens Engineer)Image recon ErrorTroubleshooting imagerNoNo
System requires a follow-up to fully comply with manufacturers specs
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5/18/2017 14:49:21Scott Kurdilla2/24/20178:00:00 AMNorm (Siemens Engineer)Scanner down
Found tripped breaker, reset. Normal system operation restored
NoYes
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5/18/2017 14:51:28Scott Kurdilla2/27/20171:00:00 PMNorm (Siemens Engineer)
Installed new imager as a test to resolve intermittent calculation problems
Image Recon errorsYesImagerNo
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5/18/2017 14:54:38Scott Kurdilla3/1/20178:00:00 AMNorm (Siemens Engineer)
Reloaded software on mrc from image back up. Performed all updates. Completed a tune-up and QA.
Recon Imager errorsNoNo
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5/18/2017 14:56:03Scott Kurdilla3/2/201712:30:00 PMNorm (Siemens Engineer)
Following up on several lingering problems from software reinstallation
Imager Recon/software installNoNo
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5/18/2017 14:58:33Scott Kurdilla3/3/201711:00:00 AMNorm (Siemens Engineer)
Replaced questionable network switch
Recon Imager errorsYesswitchNo
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5/18/2017 15:00:20Scott Kurdilla3/6/20172:30:00 PMNorm (Siemens Engineer)
Installed new imager and collected save log errors
Advanced shim no longer workingYesImagerNo
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5/18/2017 15:02:10Scott Kurdilla2/28/20179:00:00 AMNorm (Siemens Engineer)
Errors with mrc software. Back up's made, and reloading software tomorrw
Imager ErrorsNoNo
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5/18/2017 15:04:38Scott Kurdilla3/9/201712:00:00 PMNorm (Siemens Engineer)
Collected save log files fro Germany
Image Recon ErrorNoNo
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5/18/2017 15:06:04Scott Kurdilla3/16/201711:30:00 AMNorm (Siemens Engineer)re collected savelog errorsImage recon error / no advanced shimNoNo
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5/18/2017 15:07:37Scott Kurdilla4/3/20178:00:00 AMNorm (Siemens Engineer)
Safety related tests 7 year annual PM
PM was performed with the protocol M6-040-834-05-03-02
NoYes
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5/18/2017 15:10:33Scott Kurdilla4/12/20171:45:00 PMSam Contic
Remove and replace E shim. Replace M2 and M4 fans. save log re saved for advanced shim and sent for analysis
Scanner down - MPCU temp overheating
Yesfans, shimYes
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5/18/2017 15:12:00Scott Kurdilla4/21/20178:00:00 AMNorm (Siemens Engineer)
Trouble shooting network connection problems
advance shim fails NoNo
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5/18/2017 15:13:53Scott Kurdilla4/28/20172:00:00 PMSam Contic
ordered new shim power supply
Shim error, no communication with shim unit
NoNo
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5/18/2017 15:15:19Scott Kurdilla5/1/201712:00:00 PMSam ConticReplaced E-shim assemblyshim communication errorYesE-shim powerYes
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5/18/2017 15:18:36Scott Kurdilla5/5/201710:30:00 AMSam Contic
Perform steps provided by R&D about advance shim
Advance shim not workingNoNo
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5/18/2017 15:20:17Scott Kurdilla5/12/20179:00:00 AMSam Contic
Performed solution, start up buffer error resolved and advance shim now properly functioning
R&D provided advance shim fixNoYes
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7/12/2017 15:51:53Scott Kurdilla7/10/20179:00:00 AMWayne
MR01817S/UI-MR018/17/S SecurityUpdate 28 (for Win Material (Model) :10276755 Serial No :000000000000040482 MR019/17/S
SecurityUpdate 28 (for WinXP systems) **Siemens Healthineers is installing this patch at ALL systems to support the customers to
keep their systems virus-proof.** As WannaCry repre
Siemens mandatoryNoYesVirus patch
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10/16/2017 16:18:34Scott Kurdilla9/29/20179:00:00 AM
Norm (Siemens Engineer), Wayne
Preconfigured Evolve VB19A Reason for the Update To provide the compatible hardware that is required (host(s) and
imager) and the current software 4VB19A, according to the customer's Evolve agreement.
upgrade imagerYesstep 5 imagerYes
MB crashes have seemed to stop
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1/9/2018 10:30:00Tim Keller11/21/20171:30:00 PMWayne Muller
Collect data and forward to MAX magnet support TSE for evaluation
Tests, checks, inspections and/or repairs have been performed in accordance with the specific service task.The system is
NoYes
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1/9/2018 10:30:00Tim Keller11/30/201711:00:00 AMWayne Muller
Consult with tech support. TSE is downloading save log for additional evaluation.
system could not adjust D/I? NNoNo
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1/8/2018 12:11:16Scott Kurdilla12/21/20179:00:00 AMwayne mullercold head exchange
functioning properly based upon completion of the specific service task undertaken by Siemens.
NoMaybe
scanner quenched after replacing coldhead
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1/9/2018 10:30:00Tim Keller12/21/20178:00:00 AM
Sean Osbourne (Siemens MAX team)
Attempted Ramp-up
Cold head replacement required ramp down
NoMaybe
scanner quenched after replacing coldhead
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1/8/2018 12:13:58Scott Kurdilla12/22/20179:00:00 AMwayne muller
magnet pressure check, check shield and cold head temps, check carbon resistors, consult with MAX team and Air products. helium level 5.6%, ordered helium
Repair Hours BreakdownNoNo
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1/9/2018 10:30:00Tim Keller12/23/201712:15:00 PMWayne Muller
Check magnet status pending heluum fill
Magnet DownNoNo
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1/9/2018 10:30:00Tim Keller12/27/201710:00:00 AMWayne Muller
Check magnet status, reschedule helium delivery with carrier.
Magnet downNoNo
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1/8/2018 12:18:15Scott Kurdilla1/3/20189:00:00 AMNorm (Siemens Engineer)
attempted ramp of magnet, Quench occurred, more cryogens ordered
CoveredNoNo
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1/8/2018 12:19:38Scott Kurdilla1/4/20189:00:00 AMNorm (Siemens Engineer)helium fillhoursNoNo
failed to get helium to take, ordered more helium
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1/8/2018 12:21:02Scott Kurdilla1/5/20189:00:00 AM
Wayne Muller, Norm, Joe, Roy Weber
helium fillNon-CoveredNoYes
helium filled up to 70% Note from John: Successful helium fill to 70%. (Siemens had originally wanted to do 60% but Tim K. sucessfully requested 70% fill.) Decision made to let magnet sit over the weekend before ramp up. Replacement of plug connectors in bed also discussed. Conversation about service with Roy Weber, service manager. Andy Wren from MAX has been put in the loop by Roy and is monitoring the situation with the ramp up.
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1/8/2018 12:23:38Scott Kurdilla1/8/20189:00:00 AMSam Contiattempted ramp of magnethoursNoNo
upon arrival to ramp magnet, power to MRI was tripped over week end by local power company. High shield temps and pressure preventing the ramp to take place, now will ramp 1/09/2018
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1/10/2018 15:55:32Scott Kurdilla1/9/20189:00:00 AMSam (Siemens Engineer)
eval magnet status, shared data with MAX team. After depressurizing to 15.3 and proper regulation for 1 hour. Run to field process was approved. Ramping procedure successful. Restore magnet covers. Perform tune up and QA procedures as needed. All results in specs. ERDU batteries replaced due to sporadic battery failures. table socket set 2 (plugs 4,5,6) exchanged due to reported coil config errors. Final helium level 60.9%. Freq=123,222186Hz.
cold head exchangeNoYes
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5/15/2018 16:07:22Scott Kurdilla3/19/20184:30:00 PMNorm (Siemens Engineer)
coil sensitivity convergence errors
scanner errorNoNo
Review log, check 32 chanel head coil qa ok, inspect plugs and sockets, using diagnostic tests check imager and pci-rx
components ok , check pci-rx dma componen t ok, check receivers ok.Problem is being reported on plug 6, which has no subsequent
errors using 12 chanel head coil, order parts and schedule follow up service. Problem was not reproduced during service.
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5/15/2018 16:10:27Scott Kurdilla4/20/20189:00:00 AMNorm (Siemens Engineer)
SAFETY RELATED TESTS 8Y Annual
preventative maintenanceYestalus
Tests, checks, inspections and/or repairs have been performed in accordance with the specific service task.The system is
functioning properly based upon completion of the specific service task undertaken by Siemens.
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5/15/2018 16:13:24Scott Kurdilla4/20/20184:00:00 PMNorm (Siemens Engineer)
Replaced defective head coil, check replacement head coil all ok
Indicate
coil sensitivity convergence errorsYes32 head coilYes
Tests, checks, inspections and/or repairs have been performed in accordance with the specific service task.The system is
functioning properly based upon completion of the specific service task undertaken by Siemens.
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5/15/2018 16:26:42Scott Kurdilla5/9/201811:00:00 AMNorm (Siemens Engineer)
Perform Imager, Imager PCI-DMA, PCI RX1 and 2, and PCI TX diagnostic tests, no failures. Review error log. Found (from customer
info rmation) that previous RF safety watchdog error was on system boot while this error occurred during exam. Checked head coil
QA ok. S chedule follow up check for Friday May 4.
watch dog time out error, requested TSE
NoMaybe
Tests, checks, inspections and/or repairs have been performed in accordance with the specific service task.The system is
functioning properly based upon completion of the specific service task undertaken by Siemens.
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5/15/2018 16:28:00Scott Kurdilla5/4/201811:00:00 AMNorm (Siemens Engineer)
Reseat PCI-TX D2 and PXI rec cables, as well as MRIR control cable, check system operation ok.
watch dog time out error, requested TSE
NoMaybe
Tests, checks, inspections and/or repairs have been performed in accordance with the specific service task.The system is
functioning properly based upon completion of the specific service task undertaken by Siemens.
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