| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | ONLINE PET CARE APPLICATIONS (OPCA) WEBSITE RESEARCH | |||||||||||||||||||||||||
2 | ||||||||||||||||||||||||||
3 | APP/company | Complaint | Pet Name | Breed | Complaintant (owners) | City | State | Date of Incident | Date of Publication | Citation (1) | Citation (2) | |||||||||||||||
4 | DogVacay | Animal Cruelty, Theft | Sullivan | Akita | Joe Hingston | Quincy | MA | June 28 2016 | http://www.patriotledger.com/news/20160628/dog-sitter-faces-animal-cruelty-accusations-in-quincy | |||||||||||||||||
5 | DogVacay | Death | Pippen | Emily and Christian Pelipada | Oakland | CA | https://www.nbcbayarea.com/news/local/Dog-Dies-While-in-Care-of-Pet-Sitter-Found-With-App--390534011.html | |||||||||||||||||||
6 | Rover | Abused by other dog | Keith K. | 12/13/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
7 | Rover | Bad Sitter | American Staffors Terrier | Allie R. | Chicago | IL | 5/8/19 | https://www.sitejabber.com/reviews/rover.com?rating=1 | ||||||||||||||||||
8 | Rover | Bitten Dog | Zorba | Chuck K. | Watertin Canyon | 1/2/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||
9 | Rover | Blocked User | Lisa L. | 3/1/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
10 | Rover | Cancelled Sitters | Naomi K. | 12/17/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
11 | Rover | Cancelled Sitters | Lisa A. | 12/17/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
12 | Rover | Cancelled Sitters | Karen T | 11/15/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
13 | Rover | Cant Leave reviews for bad experiance | Laura J | Eugene | OR | 3/13/19 | https://www.highya.com/rover-reviews | |||||||||||||||||||
14 | Rover | Criminal Damage - $12000 | Kathy Lipschutz | NC | May 31 2017 | https://www.oxygen.com/blogs/dog-sitter-with-criminal-history-causes-12000-in-damages-to-womans-house | ||||||||||||||||||||
15 | Rover | Damaged House | Spits | Remy T. | 8/20/2018 | https://www.sitejabber.com/reviews/rover.com | ||||||||||||||||||||
16 | Rover | Death | Deb K | 5/24/2017 | http://www.roversdirtysecret.com/my-dog-dead-19-minutes-rover-com-pet-sitter-review/ | |||||||||||||||||||||
17 | Rover | Death | Geralyn C. | 9/7/2018 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
18 | Rover | Death | Tug | English Bulldog | Dawn B. | 10/7/2018 | https://www.sitejabber.com/reviews/rover.com#reviews | |||||||||||||||||||
19 | Rover | Death | Foxy | Pomeranian | Arthur W | Rolling Hills Estates | CA | 7/26/2018 | https://www.highya.com/rover-reviews | |||||||||||||||||
20 | Rover | Death | Max | Derek Shroyer | Orlando | Florida | June | 2/12/19 | https://www.news5cleveland.com/news/national/family-shares-experience-using-dog-sitting-app-to-warn-pet-owners | |||||||||||||||||
21 | Rover | Death | Coco | French Bulldog | Amy & Sean Houston | Coppell | TX | 5/6/19 | https://www.nbcdfw.com/news/local/Family-Demands-Answers-after-Puppy-Drowns-in-Pet-Sitters-Pool-509544511.html | |||||||||||||||||
22 | Rover | Death | Lilly | Maltese | Karen Cevallos | Pleasent Hill | CA | 8/3/2018 | 8/2018 | https://www.gofundme.com/f/my-dog-killed-by-rovercom | ||||||||||||||||
23 | Rover | Death | Wally | Daschund | Elaine Conoly | Commerce City | CO | 7/4/2018 | July 11 2018 | https://www.thedenverchannel.com/news/contact7/dog-killed-while-in-care-of-sitter-hired-through-rover-app | ||||||||||||||||
24 | Rover | Death | MooShu | Japanese Chin | Colleen Nolan | Atlanta | GA | August 24 2018 | https://www.ajc.com/lifestyles/atlanta-dog-death-among-complaints-online-sitter-service-grows/9tsPI4jPVoYNkgh4KiIszH/ | |||||||||||||||||
25 | Rover | Death | Max | Poodle | Estelle Sinardi | Burbank | CA | 6/1/2015 | July 8 2015 | https://losangeles.cbslocal.com/2015/07/08/only-on-2-poodle-fatally-mauled-while-staying-at-rover-com-home/ | ||||||||||||||||
26 | Rover | Death | Gus | Bulldog | Abraham Lazcano | NV | 5/1/2017 | June 8 2017 | https://www.ktnv.com/news/dog-dies-in-pet-sitters-care | |||||||||||||||||
27 | Rover | Death | Brownie | Collie | Jeannette Moisman | Orlando | FL | 9/25/2017 | Dec 14 2017 | https://www.wftv.com/news/local/woman-aims-to-sue-dog-sitting-company-after-service-dog-runs-away-dies/664130326 | ||||||||||||||||
28 | Rover | Death | Hodja | Yorkshire Terrier | Campbell | CA | 1/7/2015 | January 30 2015 | https://josephpelle.wordpress.com/2015/01/30/6/ | |||||||||||||||||
29 | Rover | Death | Snoopy | Papillon mix | Jane Doe | Hermosa Beach | CA | 4/3/2017 | February 26 2018 | http://www.taulersmith.com/wp-content/uploads/2018/02/2018-2-26-Rover-Complaint.pdf | ||||||||||||||||
30 | Rover | Death | Jazzy | Chinese Crested | Heather | Kenneshaw | GA | 6/28/2017 | July 25 2017 | http://www.roversdirtysecret.com/ | ||||||||||||||||
31 | Rover | Death of Dog | 11/23/18 | https://www.facebook.com/roverkillsdogs/ | ||||||||||||||||||||||
32 | Rover | Dog bitten | Claudia R | 1/6/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
33 | Rover | Dog cause damage/ruined vaca | Wiley & Bowie | Bozeman | MN | https://www.outsideonline.com/2345986/cautionary-tale-about-dog-walking-apps | ||||||||||||||||||||
34 | Rover | Dog hit by car | Hunter | Mini Australian Shepard | Arlington | VA | 4/24/19 | https://www.arlnow.com/2019/04/24/pet-sitting-apps-may-background-check-but-animal-control-says-do-your-own-homework/?fbclid=IwAR3j2AbyLcfpHIt_Bbc745OZ0cMkR7iMOW1VS6eWVu3KyO8pTo5vHTRd9uo | ||||||||||||||||||
35 | Rover | Dog injured | Brownie | Lucia Arroyo | Olympia | WA | 12/30/2018 | 12/31/18 | https://www.trustpilot.com/review/rover.com?languages=en&stars=1&stars=2 | |||||||||||||||||
36 | Rover | Dog Injured | Catherine Y | Staunton | VA | 5/8/19 | https://www.sitejabber.com/reviews/rover.com?rating=1 | |||||||||||||||||||
37 | Rover | Dog Killed | Kaitlin A | 5/2/19 | https://www.sitejabber.com/reviews/rover.com?rating=1 | |||||||||||||||||||||
38 | Rover | Dog Killed | Emma | Mary P. | 11/1/2018 | 5/4/19 | https://www.sitejabber.com/reviews/rover.com?rating=1 | |||||||||||||||||||
39 | Rover | Dog Killed | Karen C | 5/2/19 | https://www.sitejabber.com/reviews/rover.com?rating=1 | |||||||||||||||||||||
40 | Rover | Drugs/ Abuse/ Theft | Tim C | 2/8/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
41 | Rover | Drunk and Neglected | Maltese | Rebecca B. | 8/8/2018 | https://www.sitejabber.com/reviews/rover.com | ||||||||||||||||||||
42 | Rover | Endagered | Sarah P. | Los Angeles | CA | 10/1/2018 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||
43 | Rover | False account | EK | Knoxville | TN | 9/11/2018 | https://www.highya.com/rover-reviews | |||||||||||||||||||
44 | Rover | Flu | Elisabeth J. | 10/20/2017 | http://www.roversdirtysecret.com/rover-not-our-problem/ | |||||||||||||||||||||
45 | Rover | Home damage | Dana Brunjes | 3/8/19 | https://www.trustpilot.com/review/rover.com?languages=en&stars=1&stars=2 | |||||||||||||||||||||
46 | Rover | House party/ Steal/ Damage | Daniela C | Asheville | NC | 10/16/2018 | https://www.highya.com/rover-reviews | |||||||||||||||||||
47 | Rover | Hurt Dog/ Not told of injury | KJ R | 10/19/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
48 | Rover | Illness | Beau L. | NC | 7/13/2018 | https://www.highya.com/rover-reviews | ||||||||||||||||||||
49 | Rover | Infections | Lab/Retriver | Dani L. | 9/12/2018 | https://www.sitejabber.com/reviews/rover.com | ||||||||||||||||||||
50 | Rover | Inhumane conditions | Grey Hound | Monica L. | 5/14/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | ||||||||||||||||||||
51 | Rover | Injured Dog | Gabby & Snickers | Chihuahua & Poodle | https://www.reddit.com/r/Assistance/comments/7cqyj1/dog_injured_during_rovercom_stay_needs_help/ | |||||||||||||||||||||
52 | Rover | Injured/ Death of Dog | Sofie | Black Poodle | Beverly Sonos | Hampton | VA | 7/4/2019 | 7/8/19 | https://wtkr.com/2019/07/08/pet-owners-speak-out-after-dogs-killed-injured-at-hampton-sitters-home-during-house-fire/ | ||||||||||||||||
53 | Rover | Injury | Monty | Sarah S. | 12/18/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | ||||||||||||||||||||
54 | Rover | Injury | Anthony C. | 8/30/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
55 | Rover | Injury | Steve F. | 10/17/2018 | https://www.sitejabber.com/reviews/rover.com?rating=1 | |||||||||||||||||||||
56 | Rover | Injury | Haley O | Orlando | FL | 12/15/2017 | https://www.highya.com/rover-reviews?page=3 | |||||||||||||||||||
57 | Rover | Injury - amputation hit by car | lab | Nov 27 2017 | https://www.reddit.com/r/dogs/comments/7fy82s/help_left_my_dog_with_a_sitter_on_rover_dog/ | |||||||||||||||||||||
58 | Rover | Injury - Severe | Akayla | Shar-Pei | TX | 12/27/2013 | January 25 2014 | https://www.dailymail.co.uk/news/article-2546084/Beloved-family-dog-nearly-dies-suffering-horrific-injuries-looked-experienced-dog-sitter.html | https://imgur.com/a/DJknD | |||||||||||||||||
59 | Rover | Lack of Care/ Death | Eric Johnson | Broomfiels | CO | 5/18/2018 | https://www.highya.com/rover-reviews?page=2 | |||||||||||||||||||
60 | Rover | Last minute cancel | Robin T | New York | NY | 8/23/2018 | https://www.highya.com/rover-reviews | |||||||||||||||||||
61 | Rover | Last minute cancel | Ginger P | CA | 5/28/2018 | https://www.highya.com/rover-reviews?page=2 | ||||||||||||||||||||
62 | Rover | Last minute cancel | Lesli Cowan | Vancouver | BC Canada | 4/7/2018 | https://www.highya.com/rover-reviews?page=3 | |||||||||||||||||||
63 | Rover | Lies/ No Supervisoin/ Death | Rathan S | 8/12/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
64 | Rover | Lies/ Unreliable | Sylvia K. | Manhattan | NY | 1/20/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||
65 | Rover | Lost | Emelda E | 3/2/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
66 | Rover | Lost Dog | Darlene A. | San Diego | CA | 11/3/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||
67 | Rover | Lost Dog | Luna | R S. | 4/26/19 | https://www.sitejabber.com/reviews/rover.com?rating=1 | ||||||||||||||||||||
68 | Rover | Lost Dog | Acoria and Ripley | Golden Retriver | Trisha Sauce | San Antonio | TX | 6/18/2019 | 6/26/19 | https://www.kens5.com/article/life/animals/rover-pet-sitter-loses-san-antonio-family-pets/273-39ead5f6-63a9-4833-a3bf-0896fe073903 | ||||||||||||||||
69 | Rover | Lost Dog | Tiny | Chihuahua mix | Katie Rubin | Oakland | CA | https://www.kron4.com/entertainment/video-pet-sitter-found-on-rover-com-loses-oakland-womans-dog/1012480183 | https://www.sfgate.com/bayarea/article/Rover-Uber-for-pets-lost-dog-12300456.php | |||||||||||||||||
70 | Rover | Lost Dog | Ruffles | Valerie & Alex Sonis | Los Angeles | CA | 3/8/19 | https://www.nbcmiami.com/news/local/Woman-Says-Pet-Sitter-Hired-Via-App-Lost-Her-Dog-Left-Her-With-Bill-506671591.html | ||||||||||||||||||
71 | Rover | Lost dog/ Death of dog | Kelly S. | 11/17/2018 | 2/1/19 | https://www.sitejabber.com/reviews/rover.com | ||||||||||||||||||||
72 | Rover | Lost dog/ Death of dog | Roxy | Jenny Z | 1/6/2019 | 1/9/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||
73 | Rover | Lost Puppy | Alethea C. | 4/11/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
74 | Rover | Lost/ Death | Ellen Y. | https://www.rover.com/community/question/2675/what-if-my-dog-sitter-lost-my-dog/ | ||||||||||||||||||||||
75 | Rover | Lost/ Death | Greg M. | 7/7/2018 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
76 | Rover | Lost/ Home mess | David H. | 6/9/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
77 | Rover | Lost/ Injured | Boxer/Bulldog | Lorraine S. | 10/19/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | ||||||||||||||||||||
78 | Rover | Medication not given | Cody P. | 3/11/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
79 | Rover | Multiple no shows | Jill L. | 3/5/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
80 | Rover | Neglect | Erin R | London | OH | 8/7/2018 | https://www.highya.com/rover-reviews | |||||||||||||||||||
81 | Rover | Neglect | Peter B | San Francisco | CA | 7/10/2017 | https://www.highya.com/rover-reviews | |||||||||||||||||||
82 | Rover | Neglect | https://www.reddit.com/r/dogs/comments/9jql5e/vent_my_rover_nightmare/ | |||||||||||||||||||||||
83 | Rover | Neglected/ changed Dog | Jack/Rat | R M. | 11/1/2018 | 1/5/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||
84 | Rover | Neglegance | French Bulldog & Shih-tzu | David N. | 10/8/2018 | https://www.sitejabber.com/reviews/rover.com#reviews | ||||||||||||||||||||
85 | Rover | No Professionalism/ Police call | Melody Hall | San Diego | Ca | 12/28/2017 | https://www.highya.com/rover-reviews?page=3 | |||||||||||||||||||
86 | Rover | No Responses | Cori M. | 11/27/18 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
87 | Rover | No Safety in mind | Sandra R | 8/15/2018 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
88 | Rover | No show walker | Antoinette | 2/26/19 | https://www.trustpilot.com/review/rover.com?languages=en&stars=1&stars=2 | |||||||||||||||||||||
89 | Rover | No Sitter available/ no response | Naama Y | 1/15/19 | https://www.sitejabber.com/reviews/rover.com | |||||||||||||||||||||
90 | Rover | Not Responsible | Hope N. | 12/29/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
91 | Rover | Not showing up | Husky | Karen S. | 7/12/2018 | https://www.sitejabber.com/reviews/rover.com | ||||||||||||||||||||
92 | Rover | Overfeeding - 20lb gain | May 29 2018 | https://www.reddit.com/r/dogs/comments/8n0elm/discussion_bad_experience_with_rover_boarder/ | ||||||||||||||||||||||
93 | Rover | Passed out sitter | Lisa R | 5/1/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
94 | Rover | Pesonal damage/ Neglect | Gordon H | Las Vegas | NV | 9/26/2017 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||
95 | Rover | Pesonal damage/ Neglect | Lejla M. | 9/21/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||||
96 | Rover | Poisoned | Scott L | San Diego | CA | 1/28/2018 | https://www.sitejabber.com/reviews/rover.com?page=2#reviews | |||||||||||||||||||
97 | Rover | Poor Customer Service | Jerry K | Las Vegas | NV | 6/26/2018 | https://www.highya.com/rover-reviews?page=2 | |||||||||||||||||||
98 | Rover | Poor Customer Service | JoAnne Conway | NC | 3/21/2018 | https://www.highya.com/rover-reviews?page=3 | ||||||||||||||||||||
99 | Rover | Rover Employee didn’t show | Samaya T | New Jersey | 6/17/2018 | https://www.highya.com/rover-reviews?page=2 | ||||||||||||||||||||
100 | Rover | Scared Dog | Marshelle B. | 6/8/2018 | https://www.sitejabber.com/reviews/rover.com |