| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | domain: | ped.com | ||||||||||||||||||||||||
2 | questionnaire: | CAIQ-Lite | ||||||||||||||||||||||||
3 | type: | assessment | ||||||||||||||||||||||||
4 | version: | 3.1 | ||||||||||||||||||||||||
5 | response: | Mar 30, 2020 | ||||||||||||||||||||||||
6 | Section Heading | Control Heading | Original ID | Question Text | Answer | Notes/Comment | identifier | |||||||||||||||||||
7 | Application & Interface Security | Application Security | AIS-01.2 | Do you use an automated source code analysis tool to detect security defects in code prior to production? | Yes | We make use of automated SAST tools to scan code and alert of any security defects. | 690da52b-9ee7-40ae-8bfa-b35c27e98e17 | |||||||||||||||||||
8 | AIS-01.5 | (SaaS only) Do you review your applications for security vulnerabilities and address any issues prior to deployment to production? | Yes | We do manual pull request code reviews and employ SAST tools to analyze code. | 7965458d-0f9e-4b6f-8ff4-e0fce7cfa550 | |||||||||||||||||||||
9 | Customer Access Requirements | AIS-02.1 | Are all identified security, contractual, and regulatory requirements for customer access contractually addressed and remediated prior to granting customers access to data, assets, and information systems? | Yes | We provide full details of this via our customer agreement and privacy policy. | 1190ce80-5e10-4359-a6b4-d931adc9506f | ||||||||||||||||||||
10 | Data Integrity | AIS-03.1 | Does your data management policies and procedures require audits to verify data input and output integrity routines? | Yes | We sanitize and check the validity of data on ingestion and output. | bcc23ef5-f070-4853-9608-5046c998fdad | ||||||||||||||||||||
11 | Audit Assurance & Compliance | Independent Audits | AAC-02.1 | Do you allow tenants to view your SOC2/ISO 27001 or similar third-party audit or certification reports? | Yes | Propel is neither SOC2 nor ISO 27001 certified yet. Our infrastructure providers AWS, Supabase and Hetzner are either SOC2 and ISO 27001 certified. | 5226e23c-a042-4544-8478-9187c87ca35f | |||||||||||||||||||
12 | AAC-02.2 | Do you conduct network penetration tests of your cloud service infrastructure at least annually? | Yes | We annually review our infrastructure for potential security vulnerabilities. | df76fa21-26c7-4e71-8fad-b481e3ba7340 | |||||||||||||||||||||
13 | AAC-02.3 | Do you conduct application penetration tests of your cloud infrastructure regularly as prescribed by industry best practices and guidance? | Yes | We use automated penetration testing provided by Aikido.dev. | d6d3aee3-9eee-4efe-8f6c-bc1756baeca2 | |||||||||||||||||||||
14 | Information System Regulatory Mapping | AAC-03.1 | Do you have a program in place that includes the ability to monitor changes to the regulatory requirements in relevant jurisdictions, adjust your security program for changes to legal requirements, and ensure compliance with relevant regulatory requirements? | Yes | We review the regulatory landscape on a bi-annual basis and adjust our internal policies and documentation accordingly. | 61dd5861-d263-4040-ada0-c2cf5ce4622c | ||||||||||||||||||||
15 | Business Continuity Management & Operational Resilience | Business Continuity Testing | BCR-02.1 | Are business continuity plans subject to testing at planned intervals or upon significant organizational or environmental changes to ensure continuing effectiveness? | Yes | Yes, once a year we review business continuity plans and test backup solutions. | b514f1a2-8d4c-43be-876d-a3ab10c6694a | |||||||||||||||||||
16 | Policy | BCR-10.1 | Are policies and procedures established and made available for all personnel to adequately support services operations’ roles? | Not Applicable | We regularly update our product documentation and all staff are available and trained to support customers. | 40faab3d-fe52-4dbd-8aff-ce0e9dbfaa7f | ||||||||||||||||||||
17 | Retention Policy | BCR-11.1 | Do you have technical capabilities to enforce tenant data retention policies? | Yes | We maintain data backups. We delete customer data upon written request. | 62714196-fe8e-4aaf-a6f1-e8d4fa43c2b2 | ||||||||||||||||||||
18 | BCR-11.3 | Have you implemented backup or recovery mechanisms to ensure compliance with regulatory, statutory, contractual or business requirements? | Yes | f8f3610b-3896-4499-bd87-45f9813a0900 | ||||||||||||||||||||||
19 | BCR-11.7 | Do you test your backup or redundancy mechanisms at least annually? | Yes | d76c51c4-b03b-469a-abfb-78f74de50e72 | ||||||||||||||||||||||
20 | Change Control & Configuration Management | Unauthorized Software Installations | CCC-04.1 | Do you have controls in place to restrict and monitor the installation of unauthorized software onto your systems? | Yes | The source code is reviewed when necessary. Based on the principle of least privilege, only a few designated employees have access to the production environments. | d8358ce2-ae46-4855-a2c0-677b338273fa | |||||||||||||||||||
21 | Data Security & Information Lifecycle Management | E-commerce Transactions | DSI-03.1 | Do you provide standardized (e.g. ISO/IEC) non-proprietary encryption algorithms (3DES, AES, etc.) to tenants in order for them to protect their data if it is required to move through public networks (e.g., the Internet)? | Yes | Tenant data is encrypted at rest with AES-256 and in transit with TLS. | fc225462-9c88-43cf-890f-1b6eefae9520 | |||||||||||||||||||
22 | DSI-03.2 | Do you utilize open encryption methodologies any time your infrastructure components need to communicate with each other via public networks (e.g., Internet-based replication of data from one environment to another)? | Yes | All data transmitted over the internet is encrypted with TLS. | 314505a5-855f-4dea-aa43-f6d420c55f1f | |||||||||||||||||||||
23 | Nonproduction Data | DSI-05.1 | Do you have procedures in place to ensure production data shall not be replicated or used in non-production environments? | Yes | Based on principle of least privilege, only a select few have access to production systems and production database credentials. | aca2416d-ef4b-4774-b973-f0d22093e5e0 | ||||||||||||||||||||
24 | Secure Disposal | DSI-07.1 | Do you support the secure deletion (e.g., degaussing/cryptographic wiping) of archived and backed-up data? | Not Applicable | Data is stored in AWS with Supabase and can be securly deleted upon request. | 1e187eb7-28c4-4920-9a76-00b94b6ed861 | ||||||||||||||||||||
25 | DSI-07.2 | Can you provide a published procedure for exiting the service arrangement, including assurance to sanitize all computing resources of tenant data once a customer has exited your environment or has vacated a resource? | No | Users are able to close their accounts at any time. Their data will be available for 90 days, allowing easy reactivation. Should they wish to delete permanently, they may do so by contacting us. We have no published procedure outlining this at this time. | 37cc9b90-cb86-4475-a45f-af701c4717af | |||||||||||||||||||||
26 | Datacenter Security | Asset Management | DCS-01.2 | Do you maintain a complete inventory of all of your critical assets located at all sites/ or geographical locations and their assigned ownership? | Yes | We have an internal list of all our critical assets including ownership. | 07e7be6e-bb41-4ea1-82bf-777c214fccc3 | |||||||||||||||||||
27 | Controlled Access Points | DCS-02.1 | Are physical security perimeters (e.g., fences, walls, barriers, guards, gates, electronic surveillance, physical authentication mechanisms, reception desks, and security patrols) implemented for all areas housing sensitive data and information systems? | Not Applicable | Our service providers (AWS, Hetzner, Supabase, OpenAI, Scaleway) are either SOC2 or ISO 27001 certified and have measures to protect their data centers. | |||||||||||||||||||||
28 | User Access | DCS-09.1 | Do you restrict physical access to information assets and functions by users and support personnel? | Not Applicable | Our service providers limit access to their physical assets. | d882060e-d0f5-43c5-9591-c5e28a40d5c5 | ||||||||||||||||||||
29 | Encryption & Key Management | Key Generation | EKM-02.1 | Do you have a capability to allow creation of unique encryption keys per tenant? | Not Applicable | There is no need for unique encryption keys per tenant. | 041d43ca-5a2e-4cb1-8761-e2dfafa3a5a3 | |||||||||||||||||||
30 | Encryption | EKM-03.1 | Do you encrypt tenant data at rest (on disk/storage) within your environment? | Yes | Database and object storage providers use AES-256 at rest and TLS in transit. | dc460f19-acc4-4ee6-b089-e2c3276ea406 | ||||||||||||||||||||
31 | Governance and Risk Management | Baseline Requirements | GRM-01.1 | Do you have documented information security baselines for every component of your infrastructure (e.g., hypervisors, operating systems, routers, DNS servers, etc.)? | Yes | We have internal documentation outlining security baselines for our components. | 69d8d676-5cae-4937-9889-f77e4b8629c7 | |||||||||||||||||||
32 | Policy | GRM-06.1 | Are your information security policies and procedures made available to all impacted personnel and business partners, authorized by accountable business role/function and supported by the information security management program as per industry best practices (e.g. ISO 27001, SOC 2)? | Not Applicable | All information security policies and procedures are made available to all impacted personnel and business partners. However, we are currently not certified as per ISO or SOC 2. | 8be70d23-ffc2-4f7f-9156-d5cd722dcdd4 | ||||||||||||||||||||
33 | Policy Enforcement | GRM-07.1 | Is a formal disciplinary or sanction policy established for employees who have violated security policies and procedures? | Yes | 08f3819e-3f75-4e9d-8a43-9292704a3be6 | |||||||||||||||||||||
34 | Policy Reviews | GRM-09.1 | Do you notify your tenants when you make material changes to your information security and/or privacy policies? | Yes | 12aa8706-f470-48ac-b4c4-060d2970a3aa | |||||||||||||||||||||
35 | GRM-09.2 | Do you perform, at minimum, annual reviews to your privacy and security policies? | Yes | We review our policies at least annually. | 9db09649-7d53-489c-8781-c5205d28b837 | |||||||||||||||||||||
36 | Human Resources | Asset Returns | HRS-01.1 | Upon termination of contract or business relationship, are employees and business partners adequately informed of their obligations for returning organizationally-owned assets? | Yes | All mployees and business partners are adequately informed of their obligations for returning organizationally-owned assets. | d7009252-bfb8-4af7-b28a-77455ddf94c1 | |||||||||||||||||||
37 | Background Screening | HRS-02.1 | Pursuant to local laws, regulations, ethics, and contractual constraints, are all employment candidates, contractors, and involved third parties subject to background verification? | Yes | We perform background verification and reference checks for new candidates within the boundaries of the law. | 4e7c69e7-91e4-45fe-8541-20dedae0d763 | ||||||||||||||||||||
38 | Employment Agreements | HRS-03.1 | Do your employment agreements incorporate provisions and/or terms in adherence to established information governance and security policies? | Yes | 02a17802-f4ab-40ba-a1e9-ae7f4c0f92db | |||||||||||||||||||||
39 | Employment Termination | HRS-04.1 | Are documented policies, procedures, and guidelines in place to govern change in employment and/or termination? | Yes | 04328b9d-f02e-44ac-87be-f0dc36054133 | |||||||||||||||||||||
40 | Training / Awareness | HRS-09.5 | Are personnel trained and provided with awareness programs at least once a year? | Yes | 09c2a6ad-130b-4860-bfc5-b80a3a4d154a | |||||||||||||||||||||
41 | Identity & Access Management | Audit Tools Access | IAM-01.1 | Do you restrict, log, and monitor access to your information security management systems (e.g., hypervisors, firewalls, vulnerability scanners, network sniffers, APIs, etc.)? | Yes | According to the principle of least privilege, we restrict access to systems to as few employees as possible, and our cloud providers alert us on any unusual access to our accounts on their systems. | 1c1bb5a9-c59e-41ee-99d7-3eac4956629e | |||||||||||||||||||
42 | IAM-01.2 | Do you monitor and log privileged access (e.g., administrator level) to information security management systems? | Yes | Our cloud providers allow access to the logs of administrator level access. | 67a6492d-118d-4fd2-a508-5169c1c96959 | |||||||||||||||||||||
43 | User Access Policy | IAM-02.1 | Do you have controls in place ensuring timely removal of systems access that is no longer required for business purposes? | Yes | Once an employee leaves the company, access to all systems and cloud infrastructure is revoked immediately. Only select few engineers are granted access to production systems. | e61d6597-0847-497e-856d-586204e67aa8 | ||||||||||||||||||||
44 | Policies and Procedures | IAM-04.1 | Do you manage and store the identity of all personnel who have access to the IT infrastructure, including their level of access? | Yes | We store identity information of all employees who have access to our infrastructure. | 72f0d59f-930d-43ed-bc8e-3643c39b6f7d | ||||||||||||||||||||
45 | Source Code Access Restriction | IAM-06.1 | Are controls in place to prevent unauthorized access to your application, program, or object source code, and assure it is restricted to authorized personnel only? | Yes | Only employees requiring access to source control are granted access. | 8209e54f-961f-4874-9b75-10459ec9c8e9 | ||||||||||||||||||||
46 | IAM-06.2 | Are controls in place to prevent unauthorized access to tenant application, program, or object source code, and assure it is restricted to authorized personnel only? | Not Applicable | Our customers do not store any code or software on our systems. We prevent access to source code with principle of least privilege, meaning only select few engineers have access to source code and code undergoes code review by other engineers before deployment. | 9f7d1888-4b2c-418d-b9a7-a161741e57c3 | |||||||||||||||||||||
47 | User Access Restriction / Authorization | IAM-08.1 | Do you document how you grant, approve and enforce access restrictions to tenant/customer credentials following the rules of least privilege? | Not Applicable | We do not grant access to tenant data unless requested and/or granted by the customer. | f15a1c55-d8a5-4c09-a0af-6e8b421a13db | ||||||||||||||||||||
48 | User Access Reviews | IAM-10.1 | Do you require a periodical authorization and validation (e.g. at least annually) of the entitlements for all system users and administrators (exclusive of users maintained by your tenants), based on the rule of least privilege, by business leadership or other accountable business role or function? | Yes | We review annually and validate entitlements of users and administrators of our systems. | 7de3d2d7-4058-4440-8db6-6ef573618c21 | ||||||||||||||||||||
49 | User Access Revocation | IAM-11.1 | Is timely deprovisioning, revocation, or modification of user access to the organizations systems, information assets, and data implemented upon any change in status of employees, contractors, customers, business partners, or involved third parties? | Yes | Timely review of access is carried out as employees leave the company or change roles within the company. | 04c68b0d-9697-4fe5-aa22-2bc7f4400f5e | ||||||||||||||||||||
50 | Infrastructure & Virtualization Security | Audit Logging / Intrusion Detection | IVS-01.1 | Are file integrity (host) and network intrusion detection (IDS) tools implemented to help facilitate timely detection, investigation by root cause analysis, and response to incidents? | Not Applicable | Our cloud providers Hetzner and Supabase use intrusion detection systems. | b3ae787d-b8b4-4a99-b889-797636c37aef | |||||||||||||||||||
51 | IVS-01.2 | Is physical and logical user access to audit logs restricted to authorized personnel? | Yes | According to the principle of least privilege, only employees requiring access for the task at hand have access to the audit logs. | f04de562-8070-4e7e-8e5c-f70ee428097d | |||||||||||||||||||||
52 | IVS-01.5 | Are audit logs reviewed on a regular basis for security events (e.g., with automated tools)? | Yes | Audit logs are reviewed on a regular basis by our security staff. Our cloud providers also provide alerting for anomolous access. | bbbe8445-9eb1-4293-b849-110b84dd9c48 | |||||||||||||||||||||
53 | Clock Synchronization | IVS-03.1 | Do you use a synchronized time-service protocol (e.g., NTP) to ensure all systems have a common time reference? | Not Applicable | Our servers are hosted within the same time zone. | f93eee2a-a939-4385-a9b8-48c7ea6d05e0 | ||||||||||||||||||||
54 | OS Hardening and Base Controls | IVS-07.1 | Are operating systems hardened to provide only the necessary ports, protocols, and services to meet business needs using technical controls (e.g., antivirus, file integrity monitoring, and logging) as part of their baseline build standard or template? | Yes | We use a firewall allowing traffic only on specific ports for the operation of our application. | d0a6db02-9bbb-4d83-923d-4ea2437db38a | ||||||||||||||||||||
55 | Production / Non-Production Environments | IVS-08.1 | For your SaaS or PaaS offering, do you provide tenants with separate environments for production and test processes? | Not Applicable | We do not grant access to our testing environments to our tenants. | 80224ba0-b9a0-4331-84f8-ce86a3fc3138 | ||||||||||||||||||||
56 | IVS-08.3 | Do you logically and physically segregate production and non-production environments? | Yes | Data storage for production and non-production environments is logically and physically separate. Applications for non-production and production is not physically separate, but is safe given the priciples of least access - only select few have access to production database and credentials, meaning no data could be erroneously changed or deleted. If required, these environments can be physically separated very easily. | d030e0a9-7d9c-4b49-83fe-0c4ebd216038 | |||||||||||||||||||||
57 | Segmentation | IVS-09.1 | Are system and network environments protected by a firewall or virtual firewall to ensure business and customer security requirements? | Yes | Our systems are protected by firewall and DDoS protection. | c2f1fb8e-33a7-4621-b2a0-7cb12c0bd706 | ||||||||||||||||||||
58 | VMM Security - Hypervisor Hardening | IVS-11.1 | Do you restrict personnel access to all hypervisor management functions or administrative consoles for systems hosting virtualized systems based on the principle of least privilege and supported through technical controls (e.g., two-factor authentication, audit trails, IP address filtering, firewalls and TLS-encapsulated communications to the administrative consoles)? | Yes | Access to our infrastructure is limited on a user level with access rights and with the principle of least access. | cf432b6a-eb93-4f44-9155-d4a2c483687d | ||||||||||||||||||||
59 | Wireless Security | IVS-12.1 | Are policies and procedures established and mechanisms configured and implemented to protect the wireless network environment perimeter and to restrict unauthorized wireless traffic? | Not Applicable | Our staff work remotely and do not have access to a shared wireless network. | f7fa1f52-3402-47be-a8d9-70e393b81523 | ||||||||||||||||||||
60 | IVS-12.2 | Are policies and procedures established and mechanisms implemented to ensure wireless security settings are enabled with strong encryption for authentication and transmission, replacing vendor default settings (e.g., encryption keys, passwords, SNMP community strings)? | Not Applicable | Our staff work remotely and do not have access to a shared wireless network. | 1b942cfc-c408-4ba3-a9bf-8cfebcd205e3 | |||||||||||||||||||||
61 | IVS-12.3 | Are policies and procedures established and mechanisms implemented to protect wireless network environments and detect the presence of unauthorized (rogue) network devices for a timely disconnect from the network? | Not Applicable | Being remote first, our staff use their own wireless networks and we mandate strong passwords and encryption algorythms. | e1d13f25-a443-4d23-8e1d-8224f028365e | |||||||||||||||||||||
62 | Interoperability & Portability | APIs | IPY-01.1 | Do you publish a list of all APIs available in the service and indicate which are standard and which are customized? | Not Applicable | 96ad3ad3-9f4e-4d6b-b517-23e6822225e3 | ||||||||||||||||||||
63 | Mobile Security | Approved Applications | MOS-03.1 | Do you have a policy enforcement capability (e.g., XACML) to ensure that only approved applications and those from approved application stores can be loaded onto a mobile device? | Not Applicable | 564884e1-f3aa-400d-8e01-632fde79a90d | ||||||||||||||||||||
64 | Security Incident Management, E-Discovery, & Cloud Forensics | Incident Management | SEF-02.1 | Do you have a documented security incident response plan? | Yes | We have internal documentation outlining the response procedures. | 0d19b93c-0274-4380-9b41-677e3067a52a | |||||||||||||||||||
65 | SEF-02.4 | Have you tested your security incident response plans in the last year? | Not Applicable | dbbe12ea-0293-4209-9a3f-673fe89fcdfc | ||||||||||||||||||||||
66 | Incident Reporting | SEF-03.1 | Are workforce personnel and external business relationships adequately informed of their responsibility, and, if required, consent and/or contractually required to report all information security events in a timely manner? | Yes | 9b4e9b88-5a77-4ed0-9081-23ac2b62c0f0 | |||||||||||||||||||||
67 | SEF-03.2 | Do you have predefined communication channels for workforce personnel and external business partners to report incidents in a timely manner adhering to applicable legal, statutory, or regulatory compliance obligations? | Yes | bb559b9c-13e6-4ca9-934d-1ea939b5a654 | ||||||||||||||||||||||
68 | Incident Response Legal Preparation | SEF-04.4 | Do you enforce and attest to tenant data separation when producing data in response to legal subpoenas? | Yes | We have the means to query the data for only specific customers data. | 81604a13-926e-4aa9-834b-6191ce8284a9 | ||||||||||||||||||||
69 | Supply Chain Management, Transparency, and Accountability | Incident Reporting | STA-02.1 | Do you make security incident information available to all affected customers and providers periodically through electronic methods (e.g., portals)? | Yes | In the event of a security incident, affected customers will be notified immediately by email. | 8e889329-8278-4806-b72e-5ce0bacd6ee6 | |||||||||||||||||||
70 | Network / Infrastructure Services | STA-03.1 | Do you collect capacity and use data for all relevant components of your cloud service offering? | Yes | We monitor our cloud services and recieve alerts for capacity warnings. | 58b0d91c-419b-44e7-a71b-ab643acb50c7 | ||||||||||||||||||||
71 | Third Party Agreements | STA-05.4 | Do third-party agreements include provision for the security and protection of information and assets? | Yes | Agreements with cloud providers include securiry measures and protection. | 56c2b1cd-ecee-4b11-9238-85107d453b3c | ||||||||||||||||||||
72 | STA-05.5 | Do you have the capability to recover data for a specific customer in the case of a failure or data loss? | Yes | Data is backed up and is recoverable for specific customers if needed. | b7cf9561-fd8a-483a-baf3-1bd5296512ad | |||||||||||||||||||||
73 | Supply Chain Metrics | STA-07.4 | Do you provide tenants with ongoing visibility and reporting of your operational Service Level Agreement (SLA) performance? | Yes | Customer are alerted about long-standing degrated performance and downtime due to maintenance. | 51c8d19d-b3d9-4b87-8c14-372e579b206e | ||||||||||||||||||||
74 | Third Party Audits | STA-09.1 | Do you mandate annual information security reviews and audits of your third party providers to ensure that all agreed upon security requirements are met? | Yes | We annually review our cloud providers security practices. | eba7bb2e-ef90-4080-a5fd-ca9795b1500a | ||||||||||||||||||||
75 | Threat and Vulnerability Management | Antivirus / Malicious Software | TVM-01.1 | Do you have anti-malware programs that support or connect to your cloud service offerings installed on all of your IT infrastructure network and systems components? | Not Applicable | a620bc95-b241-4859-b649-79719428b32d | ||||||||||||||||||||
76 | Vulnerability / Patch Management | TVM-02.5 | Do you have a capability to patch vulnerabilities across all of your computing devices, applications, and systems? | Yes | Our hosting provider alerts us of new securitypatches and installs them as needed. | 6eb7995f-3276-4bf7-bc8e-6257b24e7b60 | ||||||||||||||||||||
77 | Mobile Code | TVM-03.1 | Is mobile code authorized before its installation and use, and the code configuration checked, to ensure that the authorized mobile code operates according to a clearly defined security policy? | Not Applicable | f827dc67-ca41-446a-8fe5-7dcf176102a7 | |||||||||||||||||||||
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