Anonymised 2019 Feedback
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1
Timestamp
How clear was the information you received from us?
How easy was the process for you?
What did you think of the range of activities you were able to choose from before your camp?
How helpful were we?
Any comments about our administration and booking process, anything that you didn't like, anything that worked well for you?
How friendly and approachable were we?
How engaging were we?
Any comments about our staff team?
What did you think of the activities we brought?
How safe did you feel the activities were?
What was the equipment like?
Any comments about the activities?
How well do you think we supported you in achieving those outcomes?
Any comments about your learning outcomes?
What did you think of your overall camping experience with The Outdoors People?
Would you book a camp with us again?
Did you think your camp was good value?
Please sum up your camp in three words or less?
Any final comments?
Are you happy for us to use your comments on our website and in promotional materials?
What did you think of the process involved in building your camp?
What did you think of your tents and equipment and the layout of your campsite?
What did you think of our Camp Activities (Kin Ball, Campfire, and Water Rockets)?
If you've previously had a camp with The Outdoors People, would you say we were:
2
14/05/2018 10:01:345555
Very well organised process
54555
Great choice of activities tailored towards individual school. High quality resources provided - makes life very easy for the teachers!
55Yes4
Organised unforgettable fun
Thank you!Yes5552
3
14/05/2018 16:28:1355555555555Yes5Yes5553
4
24/05/2018 23:00:314555
It is great that we no longer have to wait for booking to open and that we have been able to rebook for next year already! A few hiccups this year due to account being hacked? I was a little concerned that I was responding to the actual company but this was all dealt with effectively.
55
It is great the way that Craig checks in with the teachers at key points to ensure all is going well with the camp. They are incredibly flexible and willing to work with children with a range of needs.
555
The activities are engaging and well run. The instructors are really knowledgeable and the children are engaged throughout.
55Yes5
Fantastical, fabulous and fatiguing
A true buzz of excitement hits the children in September as they enter Year 4 knowing that this is the 'year of the camp'! Thank you once again to the amazing team that came to make this years camp such a success.
Yes5553
5
13/06/2018 21:10:055555
Easy, straightforward and Craig was very approachable.
55
Wonderful, very well organised great rapport with children
555
Superb - very engaging for all pupils.
5Fantastic5Yes5
Fantastic, fun, friendly
An amazing 24 hours of learning in such a marvellous setting - thank you.
Yes5553
6
18/06/2018 08:56:26444555445
Not really relevant but within the small timeframe learning outcomes were positive
4Yes5
Excellent camping experience
Yes554
7
19/06/2018 15:09:365555
Always quick communication with Craig and helped with any queries promptly.
55
All staff very professional and friendly and made the children's camp really exciting and special whilst also being clear and firm with expectations and rules for safety.
555
Activities are always well set up and safe, lots for the children to learn and do and all link very well to our school's growth mindset ethos. Safety rules are explained to the children in a fun and memorable way and reinforced with consistency throughout the camp.
5
As above, excellent for our growth mindset and building resilience goals as a school. Excellent for building a love of outdoor learning too.
5Yes5
Engaging, educational, fun!
Thanks again for a great camp experience!
Yes5552
8
28/06/2018 09:31:3055555555555Yes5
exciting, resilience, teamwork
Yes5552
9
28/06/2018 10:42:02555555
Friendly, firm and approachable.
55555Yes5
Fun, exciting, engaging
Yes5552
10
16/07/2018 17:10:145555
Whilst we would have preferred every child to experience the full camp adventure, we appreciate your willingness to accommodate, in the day activities, the few children who were not given parental permission to camp overnight. Thank you.
55
Having worked with Ted for a number of years, it is great to see his enthusiasm continues! Jo, who we hadn't met before, complemented his style well, and together they made a very effective team. Both worked exceptionally hard and went out of their way to ensure the smooth running of the camp.
555
Equipment was good quality, well organised, and more than fit for purpose. Activities which appear "risky" are clearly well risk assessed and actually present minimal risk - e.g. fire lighting - Ted went to great lengths to reassure the children that the sparks they made would cause no injury, and could not ignite the dry grass on which they were working. Where potential risks exist, they are exceptionally well planned and managed to minimise the risks, and clear boundaries and behaviour expectations reinforce this well.
5
We appreciated the opportunity to reinforce our autumn term science (magnetism / linked to compasses) and add on to this with other techniques for finding north.
5Yes5
Exciting, excellent, exhausting!
Huge thanks! Nearly every child in class experienced camp, and even those who were most wary beforehand took part enthusiastically and left with very happy memories. A few parent comments submitted to Facebook: "I have a very grubby and tired girl but she had a fabulous time. (But will she ever stop singing that song!?!?!" "XXXX had a fantastic time! No singing here - BUT have one very grubby boy because he told the teachers he didn’t have a wash bag! He’s just asked if he can show Daddy how to purify water!" (followed by picture of him doing just that) I believe we have already emailed requesting to book for a similar date next year - see you then!
Yes5553
11
17/07/2018 13:59:1655555555555Yes5Fantastic
Comments from children and parents also back up these staff views. Thank you.
Yes555
12
24/09/2018 13:25:345555
Very clear- no concerns
55555
Great to have a back up plan in place for the extreme weather.
55Yes5
Windy and great fun!
Yes5553
13
Average (mean):
4.8181818184.9090909094.909090909554.9090909094.9090909094.909090909554.9090909094.909090909554.9090909092.555555556
14
4.8787878794.9393939394.96969697
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