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1 | Timestamp | Name | Role | What is your level of experience as a Business Analyst? | Have you used Figma before? | In what ways have you used Figma in your role? | How easy is it for you to Add comments on Figma? | How it easy for you to create a Wireframe on Figma? | How easy is it for you to navigate in a Figma Prototype Flows? | How easy is it for you to navigate between Figma pages? | What features in Figma would help you work more effectively, and why? | What other Figma Features you heard about? | Do you prefer other design tools over Figma? If yes, then why? | Have you used any Figma plugins before? If yes, which ones? | Have you used FigJam Whiteboard before? | Who do you think provides the best solutions to user experience challenges? | Have you ever created a Wireframe before? | What tool did you use to create Wireframe? | Why do you need to create wireframes? | Have you worked with Designers before? | What challenges do you face when collaborating with Designers on wireframes or designs? | What are your expectations from Designers during the design process? | How do you currently provide feedback to Designers on their work? | How do you receive feedback from Designers? | Do you prefer the current method of feedback and communication? If yes, why and if not, why not? | Do you have any recommendation or suggestion to improve the current method? | |||||||
2 | 10/17/2024 17:01:55 | Amirah Zamri | AmirahAZ@fpt.com | BA | Junior | No | Business Analysts (BAs) | No | No | ||||||||||||||||||||||||
3 | 10/17/2024 17:22:39 | Tien Le Thanh | tienlt@fpt.com | Tester | Yes | Reviewing designs | Neutral | I have no idea how to create . wireframe on Figma | I have no idea how to preview the Prototype Flow | Neutral | Organize the feature/function/User Story on Figma | View the UI/UX design for webpage, flow chart | no, I dont | No | No | Designers | No | Yes | Inconsistency in the UI design when the team has more than 3 designers | Consistency pages/module | We have the group of UIUX - QA team to discuss | We have the group of UIUX - QA team to discuss | Yes, but I am not sure any notification function from Figma when designer does the editing on the page and will be notified to relevant members | Notification function from Figma when designer does the editing on the page and will be notified to relevant members | |||||||||
4 | 10/17/2024 19:00:00 | Muhammad Harris | harris@fpt.com | BA | Senior | Yes | Reviewing designs, Adding comments for designers, Previewing prototypes | Very Easy | I have no idea how to create . wireframe on Figma | Easy | Easy | Version Control: Figma’s version history makes it easy to revert to previous versions of a design, which is especially useful when experimenting with different design directions or if a change needs to be undone. | Plugins: Figma has a wide range of plugins that extend its functionality, such as content generation, accessibility checks, image optimization, and more. This customization helps automate repetitive tasks and enhances design productivity. | No | No | No | Designers | Yes | Snagit, Microsoft software | Visual Representation of Requirements: Wireframes help translate business requirements into a visual format. This allows stakeholders to see how the proposed solution might look and function, making it easier to validate and refine the requirements. | Yes | Misalignment of Understanding: Sometimes, there can be a gap between the business requirements and the designer’s interpretation, leading to misaligned expectations on functionality and visual elements. | Openness to Feedback: It is important that designers are open to feedback and willing to make adjustments based on business needs, usability concerns, or user feedback. | I usually provide feedback through design review meetings, where we go over the designs together and discuss any changes. I also leave comments on design files using collaboration tools like Figma or write detailed feedback notes via email or project management tools. | Designers typically share their feedback during review sessions or through direct comments on shared documents. They might also provide their suggestions on how to address specific issues or propose alternatives for discussion. | Yes, if it is working well: The current method might work if it allows for real-time collaboration, quick iterations, and clear tracking of changes. This is especially useful when using tools that enable collaborative editing and commenting. No, if there are issues: If the communication is often delayed or leads to confusion, the current method might not be efficient. For instance, feedback that comes late in the process or miscommunications can lead to unnecessary rework. | Regular Check-ins: Scheduling regular check-ins or design stand-up meetings can help address any emerging issues quickly, rather than waiting for the next major review session. Workshops or Joint Brainstorming Sessions: Engaging in joint brainstorming sessions can help align expectations, promote a sense of shared ownership, and ensure that both business requirements and design aspirations are considered from the outset. | ||||||
5 | 10/18/2024 9:20:01 | Hana | nurhanabz@fpt.com | BA | Mid-Level | No | Anyone in the team | Yes | balsemiq | Depends on the project & team some of team we have a UI/UX to create the design. when we do not have the designer team, BA need to do it. | Yes | so far we had no challenges as we both need to have the same understanding on the system itself | to give the best design based on the information/requirement needed/given | We will conduct a meeting/discussion together to achieve the target | We will conduct a meeting/discussion together to achieve the target | Yes. we will get the same understanding within the discussion | so far this is the best way to communicate with | ||||||||||||||||
6 | 10/21/2024 11:21:34 | Cham Trinh Thi | ChamTT2@fpt.com | Tester | Yes | Reviewing designs, Previewing prototypes | Neutral | I have no idea how to create . wireframe on Figma | Neutral | Easy | Clear design for multiple version | N/A | No | No | I have no idea what is FigJam Whiteboard | Designers | No | Yes | difference design standards(font, size, weight,..) when designer is changed | should define a standard for each type of element of 1 application -> there're no conflict in design in whole system | Reviewing | Sharing session | yes, current designer have plan and commit clearly | No | |||||||||
7 | 10/21/2024 11:32:47 | Darryl Wong | DarrylWKY@FPT.com | Tester | Yes | Previewing prototypes | I have no idea how to add a comments on Figma | I have no idea how to create . wireframe on Figma | I have no idea how to preview the Prototype Flow | I haven’t use the Pages in Figma | N/A | N/A | N/A | N/A | I have no idea what is FigJam Whiteboard | Anyone in the team | No | No | |||||||||||||||
8 | 10/21/2024 11:33:59 | Kumaraguru | KumaraguruAP@fpt.com | Tester | Yes | Reviewing designs | Very difficult | I have no idea how to create . wireframe on Figma | Very difficult | Very difficult | Proper link and regular audit | Nope | Nope | Nope | I have no idea what is FigJam Whiteboard | Anyone in the team | No | Yes | Design not updated | Audit the design | N/A | Via teans | N/A | Audit the design | |||||||||
9 | 10/21/2024 11:39:29 | Nik Khairul | khairul.badvi@fpt.com | Tester | Yes | Previewing prototypes | I have no idea how to add a comments on Figma | I have no idea how to create . wireframe on Figma | I have no idea how to preview the Prototype Flow | I haven’t use the Pages in Figma | Full flow of the whole process of the system/feature | No Idea | No Idea | No | No | Business Analysts (BAs) | No | No | |||||||||||||||
10 | 10/21/2024 14:50:44 | Muhammad Shamir Hafiz Bin Zainol | shamirhz@fpt.com | Tester | Yes | Reviewing designs, Previewing prototypes | Neutral | I have no idea how to create . wireframe on Figma | Easy | Neutral | The Prototype. We can get an idea of how the product works | The wireframe can generate the code, making it easier for developers to develop the product based on Figma design | No | No | I have no idea what is FigJam Whiteboard | Designers | No | Yes | The designer did not fully follow the requirements / Sometimes, designers take a long time to complete the design | The design team should complete their tasks on time | Give feedback on teams chat and DSU session | From Teams chat and DSU session | Yes, it's easy to keep track, and everyone should know (DSU) | Maybe can be use form or document or can use WIKI in ADO to track more efficient | |||||||||
11 | 10/21/2024 14:55:13 | Nurfartinah | Nurfartinah.Aziz@fpt.com | Tester | Yes | Reviewing designs, Other | Neutral | I have no idea how to create . wireframe on Figma | I have no idea how to preview the Prototype Flow | Neutral | developer mode, thats how we know more details abt design eg: font type, width, height | Play mode, can know how the design works | I'm not sure | No | I have no idea what is FigJam Whiteboard | Anyone in the team | No | Yes | No | To consider web limitations and performance while creating a design | Comment on the figma/user story | Through comment on figma/user story/teams | No | No | |||||||||
12 | 10/22/2024 11:33:35 | Nurul Haziqah Binti Abd Hadi | nurulhh@fpt.com | BA | Mid-Level | Yes | Reviewing designs, Adding comments for designers, Creating wireframes | Easy | Neutral | Neutral | Neutral | Collaboration with designer mode because we all can work together | Whiteboard | No | Yes, i dont remember which | Yes | Business Analysts (BAs) | Yes | Figma | To show the rough idea on how the system will look like | Yes | Developers, product managers, and designers may have different understandings of requirements, leading to misalignment. | Having clear communication so that we dont have scope creep problem in the future | Short meeting or comments in figma | Short meeting or comments in figma | Yes, having short meeting or comments helps to clear the gap | None | ||||||
13 | 10/22/2024 11:48:12 | Nor Azizah binti Razlan | norazizah.razlan@fpt.com | BA | Lead | Yes | Reviewing designs, Adding comments for designers, Previewing prototypes | Neutral | Difficult | Easy | Easy | UI Design prototype and it can be collaborate with among the team. Figma more interactive compared to other wireframe tools as what i am using right now is "Draw.io". | user testing & feedback | Not sure. currently i am using Draw.IO for my works, but could consider figma too depends on situation if need a team sharing wireframes viewing/collaborations. | rarely use it in the project | No | Anyone in the team | Yes | draw.io | as Business Analyst, wireframe design is required for us to us it in order to get confirmation from the stakeholders based on their given requirements. and it is easier to understand and would help development team to develop the system correctly. | No | ||||||||||||
14 | 10/22/2024 11:56:11 | Mohd Husnul Hadi bin Kamarudin | husnulhk@fpt.com | BA | Senior | Yes | Reviewing designs, Adding comments for designers, Previewing prototypes, Other | Very Easy | Difficult | Neutral | Neutral | Search box | Not sure | No | No | Yes | Designers | Yes | PowerPoint | Initial design idea | Yes | Designer tend to complicate the screen by unnecessary details. | Simple design for speedy load on mobile, short screen flow for quick achieve on screen objective (s). | Through Teams sessions and Figma comments. | Designer tend to preserve their effort. | Still ok. | All 'why' from all relevant parties should be properly shared, understood and prioritised by the project team. | ||||||
15 | 10/22/2024 12:05:17 | Nurul Thaniya Binti Mohammad | nurulMT@fpt.com | BA | Senior | Yes | Reviewing designs, Adding comments for designers, Creating wireframes, Previewing prototypes | Very Easy | Neutral | Easy | Very Easy | better options and good visual. easy to understand. | can also create design for any devices including mobile app | any tools is fine as long as you have the design clear | no | No | Business Analysts (BAs) | Yes | Draw.io | better understanding graphics/pictures for user before having solid design from Designer | Yes | all is fine | meets the wireframes output and provides better ideas for a better user experience | Creating slides with wireframes and business needs. | MT and figma comments section | Yes better to have two way communication | No | ||||||
16 | 10/22/2024 12:26:52 | Ridhwan | RidhwanNR@fpt.com | BA | Senior | Yes | Creating wireframes, Previewing prototypes | Very Easy | Easy | Easy | Easy | It is easier if the design is editable for all | None | Yes, I want different platform of designing | No | No | Anyone in the team | Yes | Figma | to create prototype of the system | Yes | I have no challenges as we collaborate together throughout the sprints | Wireframe needs to align with AC | add comments to the required changes. | Communicating through ADO, or Teams, or Figma | Yes. we have no issues with current process | No. | ||||||
17 | 10/22/2024 12:27:34 | MUHAMMAD IZRUL AIMAN BIN ZAHARI | IzrulAZ@fpt.com | BA | Senior | Yes | Reviewing designs, Adding comments for designers, Previewing prototypes | Very Easy | I have no idea how to create . wireframe on Figma | Easy | Very Easy | It is easier if the design is editable for all | I have no idea | No, Figma looks clean and fine for me | No | I have no idea what is FigJam Whiteboard | Anyone in the team | No | Yes | I have no challenges since we used to collaborate on every user story that required design. | The wireframe should align with the acceptance criteria that have been outlined. | Its either commenting directly on wireframe or having an online meeting with them | Through figma or directly message me | Yes, our current process is working well, and we have no issues with it. | The current process is good and works well. I love it! | ||||||||
18 | 10/22/2024 12:28:55 | Nur Fatinnabihah Binti Yusop | nuryf@fpt.com | BA | Senior | Yes | Reviewing designs, Adding comments for designers, Previewing prototypes, Other | Very Easy | Very Easy | Very Easy | Very Easy | Auto Layout - Auto Layout makes it easy to create responsive and scalable designs by automatically adjusting elements based on the content inside them. This feature helps reduce manual resizing and alignment efforts when adapting designs for different screen sizes. | Interactive Components | No | Yes, autoflow | No | Designers | No | Yes | Receiving and managing feedback from multiple stakeholders can become chaotic. Comments may be vague or contradictory, making it hard to act on feedback effectively. | Designers should create interactive prototypes or high-fidelity mockups for key flows, especially for complex interactions, to help stakeholders and developers understand how the product will function. | Sometimes it’s more effective to jump on a call or screen share to provide feedback in real-time. | After receiving feedback, I summarize the key points to confirm my understanding and ask any follow-up questions about how to implement the suggestions. | Yes, I find the current methods of feedback and communication effective, | Implement Real-Time Collaborative Tools for Complex Feedback | ||||||||
19 | 10/22/2024 12:53:47 | Nur Raihan Zaharudin | Raihanbz@fpt.com | BA | Mid-Level | Yes | Reviewing designs, Adding comments for designers, Creating wireframes, Previewing prototypes | Easy | Easy | Easy | Easy | Navigation for drag and drop, text and color, etc | Add file to create new one based on the workflows | Lucidchart - More convenience and more icons to get | Not sure | No | Product Managers | Yes | Figma | To navigate from one process to one process of the system | No | ||||||||||||
20 | 10/22/2024 15:16:41 | Faridul Hakim Bin Farhan | faridulhf@fpt.com | BA | Mid-Level | No | Anyone in the team | No | No | ||||||||||||||||||||||||
21 | 10/22/2024 17:39:11 | Aliza Rozieni Mohamed | alizarms@fpt.com | BA | Senior | Yes | Reviewing designs, Adding comments for designers, Other | Very Easy | I have no idea how to create . wireframe on Figma | Very Easy | I haven’t use the Pages in Figma | I only use figma to create process flow, not sure about other features | Not sure | No | No | I have no idea what is FigJam Whiteboard | Designers | No | Yes | When have multiple screen that need to be updated due to same issues, designers always missed some of the screen. | To provide the design as discussed and as expected by all | Always | Sometimes ok, sometimes not | No issue on figma I guess, mainly communication with designer as a person is a bit difficult. | I think UX must know how to use UI. Then better communication and job done more effective | ||||||||
22 | 10/23/2024 14:45:27 | Ammelia Farissa binti Abdul Ghafar | ammeliafg@fpt.com | Other | No | Business Analysts (BAs) | No | No | |||||||||||||||||||||||||
23 | 10/25/2024 18:18:34 | Nursheila Binti Kismanto | nursheilabk@fpt.com | Other | Yes | Other | Neutral | I have no idea how to create . wireframe on Figma | Neutral | I haven’t use the Pages in Figma | NA | NA | NA | no | No | Business Analysts (BAs) | No | No | |||||||||||||||
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