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Initiative Stage Evaluation TypeGroupPotential Evaluation QuestionsWhat to Record, Track and ReportSuggested Data Collection ToolWhen to Collect Data
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1) Not StartedNeeds AssessmentCommunityWho needs care in our community and what are those needs? What are some of the gaps that exist around these needs?List of needs and gaps identified by community members and appropriate stakeholdersEnvironmental Scan (external documents, literature, websites), SurveyAt the beginning of the initiative and every 3-5 years
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OrganizationWhat are our goals for this initiative and how can we achieve them? Perspectives from management and/or community membersInterviews, Focus GroupsAt the beginning of the initiative and ongoing
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Target AudienceIn what ways would we like people to benefit from our initiative? How will we know if we've succeeded?List of short-, medium- and long-term outcomes (e.g., logic model), perspectives and rationale for anticipated benefits Interviews, Focus GroupsAt the beginning of the initiative
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Target Audience/Community
What is the geographic reach of our initiative?Formal or informal operational plan (geographic reach - e.g., city, county, provincial, national)Environmental Scan (external documents, literature, websites), SurveyAt the beginning of the initiative and ongoing
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OrganizationWhat do we need in terms of human and financial resources? If we need more, how will we get them? Formal or informal operational plan (HR and financial needs)Environmental Scan (external documents, literature, websites), InterviewsAt the beginning of the initiative
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2) Public AwarenessCommunity/PartnersHow can we get the word out about our initiative? Who might benefit from hearing about our initiative?Formal or informal marketing plan (ideally informed by community member needs and preferences)Environmental Scan (external documents, literature, websites), SurveyAt the beginning of the initiative and ongoing
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3) Engaging PartnersCommunity/PartnersAre there specific groups that could benefit from our initiative (e.g., Indigenous peoples, urban/rural populations)? How will we go about engaging/ collaborating with them?Number and demographic information of people that will be served by our initiative (e.g., target age, education level, cultural background)Environmental Scan (external documents, literature, websites), Population Stats published by your province, city or countyAt the beginning of the initiative and every 3-5 years
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4) Co-PlanningCommunityAre there other organizations doing similar things? What would be different about our initiative?List of other organizations and their services, list and describe the services to be offered through our initiativeEnvironmental Scan (external documents, literature, websites)At the beginning of the initiative and every 3-5 years
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Target Audience Are there other organizations, stakeholders or communities that we would benefit from engaging/consulting/partnering with? List of organizations, stakeholders or communities that can assist us in achieving our goals, Partnership AgreementsEnvironmental Scan (external documents, literature, websites), SurveyAt the beginning of the initiative and ongoing
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5) Initial ImplementationImplementation EvaluationOrganizationWere all initiative activities delivered as planned?List of completed activities against plannedInternal documentsWithin the first 6-12 months and every 3-5 years
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Community/PartnersWho is involved in our initiative? Number of participants, volunteers, staff, consultants, researchers, partners, sponsors, etc.Internal documentsWithin the first 6-12 months
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OrganizationAre all roles and responsibilities for our initiative clear and well-understood?Perspectives from staff/volunteers, management and stakeholdersInterviews, SurveyWithin the first 6-12 months
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OrganizationDid our staff/volunteers receive the training they need to implement the initiative? List of training received against training needs, satisfaction on training quality by staff/volunteers (e.g., increased knowledge, skills, confidence)Internal documents, SurveyWithin the first 6-12 months and every 3-5 years
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OrganizationWhat products have we developed as part of our initiative? List of products (e.g., manuals, toolkits, guides) developed or updatedInternal documentsWithin the first 6-12 months and every 3-5 years
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6) Early ImplementationOrganizationIs there anything about the design or delivery of this initiative that worked particularly well or could be improved?Perspectives on design and delivery of the initiative by staff/volunteers, management and community membersInterviews, Survey, Focus GroupWithin the first 6-12 months
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Target PopulationHow satisfied is our target population with our activities? Is there anything we can do to improve the quality or usefulness of the activities?Target population satisfaction with activities and suggestions for improvementSurveyWithin the first 6-12 months and every 3-5 years
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OrganizationIs our initiative on track to meet its goal(s) and outcomes? If not, what changes can we make to increase our chances of success?Outputs produced vs. planned, early indicators of success (e.g., number of people reached; reported increases in awareness, knowledge, skills, confidence, and/or access; changes in attitude or behaviour), perceptions on success to date and opportunities for improvementInternal documents, Interviews, SurveyWithin the first 6-12 months and every 3-5 years
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OrganizationAre there resource adjustments (i.e., human or financial) needed at this time?Update to operational plan (HR and financial needs)Internal documents, InterviewsWithin the first 6-12 months and every 3-5 years
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CommunityAre there other social, economic, environmental or cultural considerations that would increase our chances of success? Are there other populations that might benefit from our initiative? Opportunities to increase reach or success within a larger community contextEnvironmental Scan (external documents, literature, websites), SurveyWithin the first 6-12 months and every 3-5 years
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OrganizationAre the roles and responsibilities of our key partnerships still clear and appropriate for this initiative? Could they be improved? Are there other partnerships that we should be exploring at this time?Perspectives from partners on the clarity of roles, responsibilities, and opportunities for improvement, perspective from management and partners on new partnership opportunitiesInterviews, Survey, Focus GroupWithin the first 6-12 months and every 3-5 years
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OrganizationWhat lessons have we learned to date and how can we apply them to improve our initiative going forward?Perspectives on lessons learned by staff/volunteers and managementInterviews, Survey, Focus GroupWithin the first 6-12 months and every 3-5 years
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7) Mid-ImplementationOutcome Evaluation What are the key outcomes your initiative is trying to achieve?List of outcomes to be achievedInternal documentsAt the beginning of the initiative and every 3-5 years
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OrganizationTo what extent has our initiative achieved its short-term outcomes? Progress against identified outcomes (e.g., increased access to products and services; participation rates; satisfaction) Interviews, Survey, Focus GroupWithin 12-18 months and every 3-5 years
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OrganizationTo what extent has our initiative achieved its medium-term outcomes? Progress against identified outcomes (e.g., changes in skills and behaviour; satisfaction; feeling well-supported, well-equipped)Internal documents, SurveyWithin 12-18 months and every 3-5 years
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OrganizationWere there any outcomes that were unexpected (positive or negative) as a result of our initiative? Description of unexpected outcomesInterviews, Survey, Focus GroupWithin 12-18 months and every 3-5 years
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OrganizationTo what extent did we complete the initiative on budget? Formal or informal operational plan (budget - planned vs. actual)Internal documentsWithin 12-18 months and every 3-5 years
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Organization/Partners(If looking to expand) In what ways could we scale up our initiative and what would we have to do to achieve this?Perspectives on scale up by management and stakeholders, formal or informal dissemination planEnvironmental Scan (external documents, literature, websites), Internal documents, Interviews, Focus GroupWithin 12-18 months and every 3-5 years
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Organization/Partners(If looking to continue) How sustainable is our initiative and how do we ensure its continued success?Perspectives on sustainability by management and stakeholdersInterviews, Survey, Focus Group, Internal documentsWithin 12-18 months and every 3-5 years
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Community/PartnersWho will lead this initiative into the future and are there considerations to be made or resources to be developed to facilitate this?Perspectives on how best to transition the initiative by management, stakeholders and relevant community organizations, formal or informal transition plan Interviews, Survey, Focus Group, Internal documentsWithin 12-18 months and every 3-5 years
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8) Mature ImplementationImpact Evaluation Community/PartnersWhat is the impact on the community you are serving?Increase in community well-being, perspectives of stakeholders and community organizations on the initiative's contributionInternal documents, Survey, InterviewsEvery 3-5 years
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OrganizationTo what extent has our initiative achieved its long-term outcomes? Progress against identified outcomes (e.g., increased feelings of empowerment; community-level benefits)Internal documents, Survey, Focus GroupEvery 3-5 years
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Target PopulationWhat has been the impact of our initiative on our target population? Impact of the initiative on participants compared to an alternative initiative or no initiative (i.e., why was it worthwhile?)Internal documents, Interviews, Survey, Focus GroupEvery 3-5 years
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OrganizationWhat has been the impact of our initiative on staff/volunteers?Impact of the initiative on staff/volunteers compared to an alternative initiative or no initiative (i.e., why was it worthwhile?)Internal documents, Interviews, Survey, Focus GroupEvery 3-5 years
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OrganizationWhat has been the impact of our initiative on our organization? Impact of the initiative on your organization compared to an alternative initiative or no initiative (i.e., why was it worthwhile?)Internal documents, Interviews, Survey, Focus GroupEvery 3-5 years
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Organization/PartnersWhat other partnerships could be helpful to the sustainability of our initiative? Could current partnerships be expanded or strengthened?Perspectives on strengthening or expanding partnerships by management and stakeholdersSurvey, InterviewsOngoing
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Organization/PartnersWhere do we take the initiative from here?Perspectives on next steps by management, community members and stakeholdersSurvey, InterviewsEvery 3-5 years
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Organization/PartnersHow do we share the results of our initiative with people who could benefit from them?Formal or informal dissemination planInternal documents, InterviewsOngoing
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Version 2023
Compassionate Communities Evaluation Guide - Evaluation Database
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