Daily TCS Audit Task List.xlsx

	B	C	D	E	F
1		This daily task list will ensure TCS flows smoothly with scheduling, payments, and payroll
2	Section	Task	Goal	Why Important	Bad Outcome
3	Scheduling	Review yesterday’s schedule	Make sure all jobs from yesterday are properly completed.	Ensures schedules, payroll, and billing stay accurate.	Jobs remain incomplete, causing billing delays and scheduling conflicts.
4	Scheduling	Identify late or incomplete jobs	Find red dots or jobs still marked as assigned.	Allows corrections before payroll or billing errors occur.	Payroll errors, inaccurate reporting, and unhappy customers.
5	Payroll	Verify employee clock-in/out	Catch missing time entries for employees.	Prevents payroll mistakes and protects labor-law compliance.	Overpaying/underpaying staff and potential legal issues.
6	Payments	Check for tips to verify	Approve tips that require manual confirmation.	Ensures cleaners receive their proper tip payouts.	Unpaid tips leading to cleaner frustration and disputes.
7	Payroll	Review extra-time requests	Approve or deny additional time spent on jobs.	Controls labor cost and ensures accurate job duration records.	Overpayment or inaccurate time forecasting.
8	Scheduling	Run Jobs Report for yesterday	Review all job statuses in one place.	Helps quickly identify missing completion or billing issues.	Missed incomplete jobs and delayed billing.
9	Scheduling	Complete missing jobs	Manually finalize jobs cleaners forgot to close.	Ensures billing and payroll can be processed accurately.	Unbilled jobs and delayed payroll.
10	Payroll	Confirm payroll statuses	Verify all jobs reflect the proper payroll state.	Prevents payroll disputes and ensures correct payouts.	Incorrect pay for cleaners and admin correction workload.
11	Payments	Review payments for yesterday	Confirm charges succeeded and identify unpaid jobs.	Keeps cash flow predictable and catches failed payments early.	Missed revenue, unpaid jobs, and customer confusion.
12	Payments	Send invoices or charge cards	Bill customers who are not on auto-charge.	Ensures timely revenue collection.	Delayed payment or customers forgetting to pay.
13	Payments	Resolve payment errors	Fix invalid cards or failed payment attempts.	Prevents revenue loss and improves customer communication.	Uncollected payments and financial discrepancies.
14	Scheduling	Check today’s schedule	Ensure all jobs are assigned and green for technicians.	Enables smooth operation for the day.	Techs missing jobs and customer complaints.
15	Payroll	Follow up with techs not clocked in	Remind cleaners who haven’t clocked in.	Ensures accurate time tracking and job progress monitoring.	Lost payroll data and delayed job verification.
16	Scheduling	Verify capacity for additional hours to book	Compare available hours with scheduled work.	Allows confident acceptance of new bookings.	Overbooking or burnout of cleaning staff.
17	Scheduling	Check next day’s schedule	Ensure tomorrow’s jobs are fully assigned and green.	Avoids morning chaos or missing assignments.	Technicians may not see their jobs for the next day.
18	Scheduling	Review next-day time slots	Verify open AM/PM availability for booking.	Helps with efficient scheduling.	Overlapping routes and inefficient scheduling.
19	Scheduling	Open job files as needed	Review job details for clarity and accuracy.	Prevents miscommunication and cleaning errors.	Refunds, complaints, and unhappy customers.
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