WWFOCB Strategic Planning - updated 090425

	A	B	D	E	F	G
1	WWFOCB Strategic Planning Meetings Schedule Zoom Link: https://us02web.zoom.us/meeting/register/6VR7KuevSmid5JG5Do9p4w Passcode: 613715
2	Goals	Activities	Leader(s)	Scheduled meetings	Meeting Minutes	Notes
3	1. Build a framework to form quality operators	1-1: Better assist operators in navigating division resources.	Ceila Rethamel, Division	Feb 7, 11 am - 12 pm April 2, 10.30 -11.30 am	https://docs.google.com/document/d/130ki0MyOQ5PxN6dIxmMWq0NZx0yzerWBxLBBY3MiDZw/edit?usp=sharing	Activity completed- draft website created with all operator resources and posted on WWFOCB website: Jessica Morgan presented to the board on April 29, 2025 and will keep the board informed about analytics
4		1-2: Facilitate the Creation of courses for Operator in Responsible Charge and Contractors.	Travis Scurlock, Dave Lewis, Logan Hartle, Bobby Oligo, Claude Strait, Division	April 8, 1 -2 pm May 8, 1 - 2 pm June 4, 9 - 10 am July 15, 1 to 2 pm September 18, 12 to 1 pm Sept 30, 10 to 11 am	https://docs.google.com/document/d/1lM3O3llfkpGaFNBOtwsTuOkfP8wATjmxYAnU-Mqn9so/edit?usp=sharing	Making it an MRT, but more interactive and like a certification for ORCs, would be great if it can be tracked. The division (Jessica and Kyra) will work on developing a course outline, as well as look into process and timeline for 2026 internal and external funding
5		1-3: Facilitate the creation of Facility owner education/training, including certification requirements and how to select and hire a quality Operator in Responsible Charge.	Division, Dave Lewis, Claude Strait	Mar 6, 10 -11 am April 15, 10 - 11 am May 14, 12- 1 pm (this meeting was cancelled due to unavailability of Dave Lewis and Claude Strait) Rescheduled to May 30th 10 - 11 am September 23, 1.30 - 2 pm (Kyra Gregory from the Division will be joining) September 30, 10 to 11 am	https://docs.google.com/document/d/1PTq4QUX2yrmmwMwSows9A68efcEVWPJtTtZH9VNUTiI/edit?usp=sharing	Heard from Desi Santerre, Program Manager at DOLA that their program is simply a resource, mostly pertaining to connecting communities with good governance resources, funding, and technical assistance. DOLA doesn't have the authority to mandate any sort of training. Jessica gathered input from internal team members on their current efforts and perspectives related to coaching, training, and compliance assistance for both Drinking Water (DW) and Clean Water (CW) programs. She also found that Mississipi has a similar mandate. Since DOLA cannot mandate, she will ask CDPHE higher authorities
6		1-4: Review and identify improvements for the Code of Conduct.	Travis Scurlock, Larisa Oringdulph, Ceila Rethamel	March 10, 10 - 11 am (due to technical errors, the link was changed): https://meet.google.com/ecr-csad-tts Or dial: ‪(US) +1 484-713-4530‬ PIN: ‪365 868 784‬# More phone numbers: https://tel.meet/ecr-csad-tts?pin=5897337787906	https://docs.google.com/document/d/1RIfLPABJcsGyUDwLDVWGEnRraqD0ojjaVr8zICHGuQM/edit?usp=sharing	Code of conduct proposed changes presented during April 29 meeting by Board member Rethamel, it was open for public comment until June 23 and the Board approved the changes on June 24, 2025
7	2. Promote the profession	2-1: Partner with other organizations to educate people about the profession as well as who WWFOCB is and what it does.	Wendy Asay, Ben Hoffman, Jessica Morgan	March 10, 2 - 3 pm Google Meet joining info Video call link: https://meet.google.com/jds-strp-yeg Or dial: ‪(US) +1 612-504-9617‬ PIN: ‪598 802 444‬# More phone numbers: https://tel.meet/jds-strp-yeg?pin=3972328906908 April 9, 11 am - 12 pm May 14, 11 am - 11.25 am June 26, 10 am - 11 am July 5, 10 am - 10.30 am Dec 2, 10 am - 10.30 am	https://docs.google.com/document/d/14v2xVz3lsVDxGN724G9WZnwCzAeR0_7yu4uiZ84_424/edit?usp=sharing	Board Member Ben's External Affairs Manager put him in touch with Water Education Colorado- organizers of Water Festivals. Jessica shared Water Education Colorado's contact with Kyra Gregory. Ben presented at the Children's Water Festival on 5/12/25 and 5/13/25 at Grand Junction and shared this poster on who is WWFOCB and what it does. Next year- presentation to introduce the profession? Arvada West High School Program Director was there at the July board meeting. Jess will reach out to Chris Madsen whether he will be able to share his curriculum and whether other school districts have reached out to him
8		2-2: Water Workforce Week.	Armando Herald, Wendy Asay, Nikita Lad- Administrator, Division	March 11, 10 am - 12 pm April 22, 10 am - 11 am May 28, 10 am - 11 am	https://docs.google.com/document/d/18m4SgPb-MdQT94cZO7WaZ29cFBU-6AQesmGsRX-E-2g/edit?usp=sharing	Activity 2-2: Jessica will look into it by getting in touch with gov’s office Activity 2-3: Walter A. Weers award will be shared in word format with Claude Strait to publish in their newsletter Armando will talk to leadership about Weers award in September Activity 2-4: Chris Madsen-Arvada West- presenting at June meeting- asked him to touch on whether other schools will be interested in this. STEM school fairs- most take place in Feb/March- look out for this in 2026 Touch base during retreat
9		2-3: Explore outreach and media opportunities (include Walter A. Weers award, promotion on the Western Slope and other rural areas).
10		2-4: Connect and build relationships with college and high school programs.
11	3. Board development	3-1: Conduct annual board training/planning.	Nikita Lad- Administrator/Becca Fischer, Allen Coyne	Feb 19, 10 to 11 am	https://docs.google.com/document/d/1qwSZtkD65Fef3_TMN4u5LiiWfXpdxW9DQPTla2ZKr14/edit?usp=sharing	Will be conducted during the annual in-person retreat in September by Becca- Completed Sept 30, 2025
12		3-2: Ensure board does periodic reviews of the program (e.g. utilizing satisfaction survey, external audit, peer reviews and updates to the strategic plan).	Division
13		3-3: Seek feedback from the public (e.g. conduct town hall meetings, promote public comments sessions).	Nikita Lad- Administrator, Allen Coyne	Feb 13, 10 am	https://docs.google.com/document/d/1t0xVXM9cG7WysdZ2xO6HbKc6r12hB8u6OTwl7rUYWbw/edit?usp=sharing	Town hall at 2025 CRWA conference, shared survey with all operators on May 13
14		3-4: Incorporate questions related to health equity and environmental justice into decision-making processes.	Armando Herald, Nikita Lad- Administrator	Feb 5, 12.30 - 1.30 pm March 6, 11 am - 12 pm April 3, 11.45 am - 12.15 pm May 8, 10 am June 5, 10 am July 8, 10 am Sept 29, 2 pm	https://docs.google.com/document/d/1FHEKhb4mm7ToQrpMj6TVsQGLtuyYLFl_J-tNSuBw6L8/edit?usp=sharing	Armando is looking at the possibility of an EJ training for the board. YouTube training also available. Office of Environmental Justice delivered a training for the board during annual retreat
15	4. Evaluate and support contractors and subcontractors	4-1: Analyze the 2025 WPI exams for possible implementation in Colorado.	CCWP, Nikita Lad- Administrator, Allen Coyne	Feb 13, 11 am - 12 pm Sept 29, 4 - 5 pm	https://docs.google.com/document/d/1ETDerfE2vAEVn_GGuICWpJcUdPh_lWrt88Vmk53gEB4/edit?usp=sharing	After WPI's presentation on April 29, an Exam Review sub-committee was established for reviewing the 2025 exams, the 2025 Need to Know Criteria resources, and providing feedback to the Board during the in-person retreat in September.
16		4-2: Evaluate the current examination requirements for all certification types and classes.	CCWP, Allen Coyne, Ben Hoffman, Dave Lewis	April 9, 10 - 11 am May 14, 10 -11 am Add Jessica to future meetings to have the Division and EPA lens July 1, 12 - 1 pm July 17, 10 am August 26, 10 am Sept 4, 11 am Sept 18, 11 am Sept 19, 10 am (Jessica, Larisa and Nikita met to go over Policy 15-2 edits) Sept 29, 8 am Oct 28, 10 am	https://docs.google.com/document/d/1HkXqeeEOHRaFjewfLOMuN1r8Kkp1Zl8nCioDpsENn7g/edit?usp=sharing	Examining the wording in Reg 100, Board Guidance 15-2 and seeing if the language mentioned is clear for program operators
17		4-3: Conduct customer satisfaction surveys specific to the examination process (application (CCWP), exam content (WPI) and exam administration (PSI experience)).	CCWP, Allen Coyne, Nikita Lad- Administrator	Feb 19 at 11 am, meet.google.com/fyb-vrng-voz (due to technical errors, the link was changed) Feb 26 at 11 am - 12 pm July 1 at 1 - 2 pm July 17 at 10 am Sept 4 at 10 am	https://docs.google.com/document/d/1UTx1bWk2lJzNVAf1-c4YOrwHDmm4dZvgjhakBK-HJEU/edit?usp=sharing	Distributing survey with all operators. Results were analyzed and reported to the board in June 2025. A Fact sheet is put together to address concerns raised in the survey, which will be reviewed by the Board during the retreat
18		4-4: Identify CCWP Portal update needs for efficiencies and continued improved functionality.	CCWP, Allen Coyne, Ben Hoffman	March 12, 1 pm April 9, 1 pm April 30, 10 am- demo by Jim Vanderweide of Operator Certification Portal May 7, 10 am follow up for demo May 21, 1 pm follow up for demo	https://docs.google.com/document/d/10iO0P0372W5eWRftQq4JB43ck2OCglI3x7Q2sJRmzo4/edit?usp=sharing	Larisa had put together a list of significant issues that need to be fixed and things that could be better and a few alternative programs based on other state experiences. An Operator Certification Portal demo from GannettPeak was heard. CRWA will make a decision and possible gather more quotes.
19	5. Water System Cybersecurity	5-1: Implement Specific Elements of Colorado’s Water Sector Cybersecurity Plan related to Operators certifications.	Armando Herald, Claude Strait	March 5, 1 - 2 pm April 3, 11 - 11.30 am (Kyra Gregory from the Division will be joining as an SME) May 13, 10 - 10.40 pm (Kyra Gregory from the Division will be joining as an SME) June 17, 12 -12.30 pm (Kyra Gregory from the Division will be joining as an SME) Sept 3, 2.30 - 3.30 pm	https://docs.google.com/document/d/1pzAYMaJonKWGwyypSEuSrD5yNiDpQdgbWf7XcQB4bgE/edit?usp=sharing	May be include cybersecurity training as an MRT? Armando asked WPI if they have questions related to it in the exams and they do have it. Armando and Claude will be looking into those questions while reviewing the exams and then deciding the path forward. Armando is also looking into CyberReady and TTX. Claude will bring this up during the retreat as a possible addition to the MRT
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