2023 Referral & Client Resource list

	B	C	D	E	F
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3	Program	Organization	Description	Available languages	Location(s)/ Address
4	24 Hour Crisis Support Line	Crisis Support Services of Alameda County	If you or someone you know is struggling with difficult life circumstances or uncomfortable thoughts and emotions we are here to help. You do not need to be experiencing suicidal thoughts or feelings to call. Trained crisis intervention counselors are available to receive crisis calls and give supportive counseling 24 hours a day, every day. We also offer teletype (TDD) services for deaf and hearing-impaired individuals.	Translation is available in more than 140 languages.	N/A
5	Phone Number	Office hours	Contact Person	Notes
6	800-273-8255	24/7	N/A
7	https://www.crisissupport.org/programs/crisis-line/		N/A
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9	Program	Organization	Description	Available languages	Location(s)/ Address
10	Child Care Access For All	4Cs of Alameda County	4Cs of Alameda County offers an extensive database of state-licensed child care providers, payment assistance programs, and family supports with a helpful staff of specialists who speak multiple languages. Our child care resource and referral services are free to all parents, regardless of income. We also support local child care providers with free and low cost training, business counseling, professional development, and supports in order to improve the quality of child care services within Alameda County.
11	Phone Number	Office hours	Contact Person	Notes
12	(510) 244-0966	Monday – Thursday: 9am-5pm Oakland Office	N/A
13	https://4calameda.org/#1620857659780-8a92f727-eed9		N/A
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15	Program	Organization	Description	Available languages	Location(s)/ Address
16	Multiple	Alameda County Public Health Department	Alameda County Public Health Department has an array of programs and services designed to protect the health and safety of County residents. The backbone of Public Health includes assessments of the health status of residents, disease prevention and control, community mobilization and outreach, policy development, education, and assurance of access to quality medical and health care services. To be effective, we actively seek community involvement - partnerships with grass roots and corporate entities, with individuals and groups. In fact, partnering is a key component of our mission.		"Oakland: Fruitvale Cesar Chavez MTU Cesar Chavez Elementary School 2825 International Bl Oakland CA 94601-1543"
17	Access	Office hours	Contact Person	Notes
18	(510) 208-5950	Monday – Friday: 9am-5pm Oakland Office Oakland	N/A
19	https://acphd.org/		N/A
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21	Program	Organization	Description	Available languages	Location(s)/ Address
22	Food distribution	Alameda County Community Food Bank	We partner with more than 420+ food pantries, hot-meal programs, senior centers and other non-profits to distribute millions of pounds of food every year. Each of our “partner agencies,” as we call them, has its own mission, tailoring their services to meet the unique needs of the community. Addressing the immediate nutritional needs of children, adults and seniors is core to our mission, and few organizations meet those needs as efficiently as we do. Addressing the immediate nutritional needs of children, adults and seniors is core to our mission, and few organizations meet those needs as efficiently as we do.		7900 Edgewater Drive Oakland, CA 94621
23	Phone Number	Office Hours	Contact Person	Notes
24	510-635-3663	Monday – Friday, 9 a.m. to 5 p.m.	N/A	To find a location to pick up groceries or a hot meal, community members can call our helpline at 1-510-635-3663 or visit FoodNow.net or ComindaAhora.net.
25	https://www.accfb.org/		N/A
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28	Program	Organization	Description	Available languages	Location(s)/ Address
29	The Affordable Connectivity Program	AT&T	Stay connected with affordable internet Access from AT&T provides low-cost internet service for eligible households.* Free installation and in-home Wi-Fi® No annual contract No deposit Internet service for $10/mo. or less based on the maximum speed available at your address up to 25Mbps
30	Phone Number	Office Hours	Contact Person	Notes
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32	https://www.att.com/internet/access/
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34
35	Program	Organization	Description	Available languages	Location(s)/ Address
36	Child Care	Bananas	We offer child care referrals and resources to families with young children and child care professionals in the Northern Alameda County cities of Oakland, Berkeley, Albany, Piedmont, Emeryville, and Alameda. If you need assistance with paying for child care, call us to see if you qualify for a subsidy program. We welcome families and child care providers to sign up for our parent education classes, professional development trainings, and playgroups held here at BANANAS and out in the community. Sign up for sessions under Workshops & Trainings.
37	Phone Number	Office Hours	Contact Person	Notes
38	510-658-7353
39	https://bananasbunch.org/
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41	Program	Organization	Description	Available languages	Location(s)/ Address
42	CHILD CARE JOB LISTINGS	Bananas	We offer child care referrals and resources to families with young children and child care professionals in the Northern Alameda County cities of Oakland, Berkeley, Albany, Piedmont, Emeryville, and Alameda. If you need assistance with paying for child care, call us to see if you qualify for a subsidy program. We welcome families and child care providers to sign up for our parent education classes, professional development trainings, and playgroups held here at BANANAS and out in the community. Sign up for sessions under Workshops & Trainings.
43	Phone Number	Office Hours	Contact Person	Notes
44	510-658-7353
45	https://bananasbunch.org/child-care-job-listings/
46
47	Program	Organization	Description	Available languages	Location(s)/ Address
48	Diapers and Wipes	Bananas	Gives away free clothing, equipment, toys, and diapers for infants and children of low-income families through their BANANAS Boutique. These items are donated by parents and supporters. Families can take what they need.
49	Phone Number	Office Hours	Contact Person	Notes
50	510-658-7353
51	https://bananasbunch.org/virtual-boutique
52
53	Program	Organization	Description	Available languages	Location(s)/ Address
54	Housing Solutions: permanent and time-limited rental assistance	Bay Area Community Services (BACS)	Bay Area Community Services (BACS) provides innovative behavioral health and housing services for teens, adults, older adults, and their families across the Bay Area. We envision a world where all people are healthy, safe, and engaged in community wellness, with access to quality housing. Every year, BACS makes a difference in the lives of more than 12,500 people. Our philosophy is strengths-based, person-centered, and relies upon a Wraparound Approach of doing ‘whatever it takes’. Our philosophy utilizes the following framework to help people in need: trauma-informed, harm reduction, Housing First, and Work First models. We provide services to individuals and families in northern California.
55	Phone Number	Office Hours	Contact Person	Notes
56	510.613.0330
57	https://www.bayareacs.org/
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59	Program	Organization	Description	Available languages	Location(s)/ Address
60	CONSUMER PROTECTION	Bay Area Legal AID	BayLegal’s consumer protection practice represents clients in cases involving: Fair credit reporting Fair debt collection practices Defending third-party debt collection lawsuits Bankruptcy counseling and advice Unfair and deceptive advertising of financial products and services Foreclosure prevention Innocent spouse tax relief Student loan collections Federal student loan consolidation and discharge assistance Criminal background check issues on housing/employment applications		1735 Telegraph Avenue Oakland, CA 94612
61	Phone Number	Office Hours	Contact Person	Notes
62	18005515554
63	https://baylegal.org/get-help/
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66	Program	Organization	Description	Available languages	Location(s)/ Address
67	Work Development	Climb Hire	Climb hire offers four distinct learning tracks that prepare working adults with skills to use towards building a new career. Their learning tracts include Customer Experience, Salesforce Administrator, Financial Services, and Google Project Management. They offer online learning along with peer mentorship. Each program is 16-20 weeks long and will reqire you to meet online twice a week.	English	N/A
68	Phone Number	Office hours	Contact Person	Notes
69	N/A	N/A	Can contact them by going to the website and requsting a follow up.	This is an online service you will need a computer to sucessfully engage and complete assaignments.
70	Website	https://www.climbhire.co/
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73	Program	Organization	Description	Available languages	Location(s)/ Address
74	MUA - Mujeres Unidas y Activas	Women's Leadership and domestic violence assistance and services.	MUA’s direct service program is rooted in this philosophy by ensuring that the services we offer – individual and group counseling, support groups, referrals and accompaniment to other community resources, domestic violence, and sexual assault intervention, and workforce development programs – are offered and implemented by Latina immigrant women. MUA draws on the strengths of our community members to serve as peer mentors, group facilitators, community educators, and counselors. Support group for mothers, grandmothers, and childcare providers: A space to talk about child development and how to support kids in these challenging times. Every second Friday at 10 am in Spanish via Zoom. MUA COVID19 Immigrant Families Relief Fund: Open only to people who have participated in MUA programs within the last 10 years and who have lost income during the COVID19 pandemic. Civic and political education workshops in Spanish, broadcast live every Thursday at 11 am on the Mujeres Unidas y Activas Facebook page	Spanish	(3543 18th Street #23 San Francisco CA, 94110) 2640 International Blvd. Oakland, CA 94601 (725 Whipple Road Union City, CA 94587)
75	Phone Number	Office hours	Contact Person	Notes
76	510-261-3398/ Support line (510) 395-7825 To find out whether you qualify, call (510) 693-1977,	Mon-Fri between 10:00 am and 2:00 pm.
77	Website	https://mujeresunidas.net/our-work/services/
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80	Program	Organization	Description	Available languages	Location(s)/ Address
81	Care act California Alternate Rates for Energy program & Fera act Family Electric Rate Assistance program	PG&E	CARE and FERA are PG&E discount programs that help eligible customers pay their energy bills. Over 1.4 million customers are receiving a bill discount through these two programs. Simply complete the online CARE/FERA enrollment form and we'll let you know if you're eligible. Under the Care act families receive a monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs. Under the Fera act families receive a monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines.	Español: 1-800-660-6789 中文: 1-800-893-9555 Tiếng Việt: 1-800-298-8438 All other languages: 1-800-743-5000	N/A
82	Phone Number	Office Hours	Contact Person	Notes
83	1-887-660-6789	Monday-Friday, 7 a.m. - 7 p.m. Saturday, 8 a.m. - 5 p.m. Sunday and after hours: 24-hour availability for emergencies and automated customer service	N/A
84	https://www.pge.com/en_US/residential/save-energy-money/help-paying-your-bill/longer-term-assistance/care/care.page?WT.mc_id=Vanity_care		N/A
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87	Program	Organization	Description	Available languages	Location(s)/ Address
88	(ACP) Affordable connectivity Program/ Internet Essentials	Comcast/Xfinity	Sign up for Internet Essentials for only $9.95/month + tax with no contract and free equipment – then enroll in the Affordable Connectivity Program (ACP) to get your service for FREE. You may be eligible for up to $30/month towards your Internet and mobile services As part of our ongoing commitment to keeping you connected, Xfinity is proud to participate in the Affordable Connectivity Program (ACP), which provides eligible households a credit of up to $30/month towards your Internet and mobile services. We're making it simple for both new and existing customers to apply this credit towards Xfinity Internet, Internet Essentials and Xfinity Mobile services.	N/A	N/A
89	Phone Number	Office hours	Contact Person	Notes
90		855-8-INTERNET	N/A	This can be set up online. The number can also be used if people prefer to call.
91	Website	https://ousd-dot-yamm-track.appspot.com/Redirect?ukey=1sXfzKgnlDuC7NNTTxYrrg_ERHLcYaVBubgG1nZdyFXs-1660730562&key=YAMMID-74481429&link=https%3A%2F%2Fcorporate.comcast.com%2Fpress%2Freleases%2Finternet-essentials-low-income-broadband-coronavirus-pandemic%3Futm_campaign%3DIEAccess	N/A
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94	Program	Organization	Description	Available languages	Location(s)/ Address
95	Support for small business owners.	The Business Assistance Center	The Business Assistance Center is here to help you. We provide one-on-one help and referrals with: -Business license and permits -Technical assistance -Financing options -Other business resources to help businesses start, grow and prosper!		270 Frank H. Ogawa Plaza Oakland, CA 94612 Next to Oakland City Hall, Entrance off Clay Street between 14th and 16th streets.
96	Phone Number	Office hours	Contact Person	Notes
97	(510) 238-7398	9am-5pm	jcthomas@oaklandca.gov	This can be set up online. The number can also be used if people prefer to call.
98	Website	https://www.oaklandca.gov/topics/oakland-business-assistance-center?option=com_content&task=view&id=46&Itemid=52	jcthomas@oaklandca.gov
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100	Program	Organization	Description	Available languages	Location(s)/ Address