E-Scooter Regulations

	A	B	C	D	E	F	G
1	Updated 11/15/2018	Austin	Oklahoma City	Salt Lake City	Washington DC	Spokane	Portland

2	Permit Requirements	FINAL	DRAFT (not approved)	FINAL	FINAL 2019	PILOT	PILOT
3
4	User education on safety, parking, accessibility	Yes	Yes	Yes	Yes	Yes	Yes
5	Time frame for response to complaints	1-2 hours	1-2 hours	4 hours	2 hours	24 hours	20 mins - 1 hour
6	Initial cap on units per permit	500	250	200 (more if in certain areas)	600	N/A	2,500 total units during pilot
7	Units should be inspected and serviced regulary	Yes	Yes	Yes	Yes	Yes	Yes
8	Users must take a picture to verify proper parking	No	No	Yes	No	No	No
9	Parking restrictions (including ADA awarenss)	Yes	Yes	Yes	Yes	Yes	Yes
10	Max speed	20 mph	N/A	N/A	10 mph	N/A	15 mph
11	Customer service hotline	Yes	Yes	Yes	Yes	No	Yes
12	Non-smartphone option	Yes	No	No	Yes	No	No
13	Low-income rate	Yes	No	No	Yes	No	Yes
14	Balanced Distribution	No	No	By defined zone	By ward	Within defined neighborhoods	20% in "underserved Eastern neighborhoods")
15	Scooters must have lights at night	Yes	Only dawn-dusk	No	No	No	No
16	Units must display phone # and ID#	Yes	Yes	Yes	Yes	No	Yes
17	Data-sharing with city	Yes	Yes	Yes	Yes	Yes	Yes
18	User data publicly available	Very limited	No	No	Current location API	No	No
19	User information privacy protections	Yes	Yes	limited	Yes	No	Yes
20	FOIA notice	No	No	Yes	No	Yes	No
21	Helmet required (for adults)	No	No	No	Free helmet must be available on request / not required	Yes	Yes
22	Side-walk riding allowed	Yes	No	Depends on area	Depends on area	No	No
23	Link	http://austintexas.gov/docklessmobility	https://www.documentcloud.org/documents/5114541-Share-System-Ordinance-Nov-6-Draft-Oklahoma-City.html	https://www.documentcloud.org/documents/5115814-Shared-Mobility-License-Salt-Lake-City.html	https://www.documentcloud.org/documents/5130073-Dockless-Terms-and-Conditions-2019-Washington-DC.html	https://www.documentcloud.org/documents/5130010-Lime-Contract-Spokane.html	https://www.documentcloud.org/documents/5115798-Portland-E-Scooter-Regulations.html
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100