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MateSubcategoryVendor answer
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Demonstrated efficiency improvements MTTD/MTTR - investigations that took 45+ minutes t complete now complete in minutes. Major decrease in false positives across the board. Majority of T1 alerts resolved automatically. 25% more SOC throughput when it comes to alert handling.
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Alert escalation rate, True/False positive accuracy and verification methodMost of T1 closed automatically, reduction in FPs, verification of verdict not as important as Mate replays investigation steps taken by analysts therefore ensuring a degree of implied trusts in its actions.
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Investigation speed, Scalability and performance during peak loadAlerts resolved in minutes, Mate is not concerned with load or performance and ensures it can handle large workloads for really big enterprises.
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Context enrichment and artifact analysisThe solution collects organizations' data to build a knowledgebase - this includes past tickets, wikis, cyber insurance policies etc. Artifacts are analysed same way analysts would analyse them due to the way Mate works.
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Detection of novel/unknown threats/AI evastion handlingNovel threats detected by integrating with Thraet Intelligence sources curated specifically based on real world activity and by correlating existing data at scale.
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Explainability, Human feedback integration and learning speedExplainability, humand feedback and learning speed are not a concern since this is a record - replay type of work where actual human analysis is recorded and then replayed at scale.
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Time to full operationImmediate value from day 1
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Integrations (out of the box, headless, custom)Not reliant on intergrations as it uses the same security tools as analysts do. No need for background API calls, but those are possible. (Has ~15 integrations)
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Multi-tenancy, data retention, export, governance, delection controlMulti tenancy, data governance and control are possible
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Additional capabilities beyond detection and responseOn-prem integration possible including air gapped environments
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Compliance with security standardsworking on SOC 2 report type 2 report
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Licensing model, Total cost of ownership and hidden costsBased on EDR licences
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Roadmap visibility and feature requestabilityRoadmap visible, shared with founding customers
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Support availability and SLAsSupport available through Slack and Teams channels, experts available on demand to assist in operational issues and with investigaitons
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