Exchange and Return Form
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Chi O Creations Exchange and Return Policy
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● Exchanges or returns will be accepted on in-stock merchandise in new, unworn, unwashed and resellable condition.
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● Chi O Creations will accept and process in-stock merchandise exchanges or returns at no charge (except freight, when applicable) within 30 days of purchase.
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● Customers exchanging or returning merchandise will be responsible for return freight, as well as freight charges on the original order (if applicable).
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● Complete the form below and enclose it with your return.
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Damaged, Defective or Mis-Shipped Orders
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● Chi O Creations will handle all return arrangements for damaged, defective or mis-shipped orders.
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● Just call Chi O Creations at 800.488.4696 and we will arrange pick up.
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Chi O Creations Exchange and Return Form
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Enter the information below and enclose it with your return.
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Step 1Original Chi O Creations Order # (if available): _____________
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Originally Purchased by:Send Refund or Exchange to: (if different from left)
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Name:Name:
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Address:
Address:
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City: __________________State:_______________Zip:_________City:________________State:___________Zip:_______
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Daytime Phone:
Daytime Phone:
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Email Address:
Email Address:
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Please select one of the following options:
Person Requesting Exchange/Return: (if different)
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Exchange for another item(s)
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Reimburse my Visa or MasterCard - we will call you for this information
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Step 2- Return Information In the form below please indicate the item(s) you are returning, including reason code.
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Reason Code*
Item #ColorSize
Quantity
DescriptionPrice
Total Price
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12123456RedMedium2Long Sleeve V-neck T-shirt$15.00 $30.00
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*Reason
QualitySatisfactionPerformance/ServiceCatalog
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Codes01 Quality unsatisfactory04 Did not like style07 Care instructions failed12 Too small
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02 Defective construction05 Did not like fabric08 Did not perform as expected13 Too large
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03 Fit unacceptable06 Did not like color09 Shipping damage14 Ordered wrong size
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10 Wrong item shipped15 Not as described
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11 Shipped too many/too few16 Not as pictured
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17 Ordered too many
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Step 3 - Exchange Information (if applicable)
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Item #ColorSize
Quantity
DescriptionPrice
Total Price
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123456RedLarge2Long Sleeve V-neck T-shirt$15.00 $30.00
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Step 4 - Exchange Payments or Refunds
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● If the exchange exceeds the value of your return, we will charge the provided card for the difference.
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● If the exchange value is less, we will reimburse your provided card.
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Step 5
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1) Write the original order number on the outside of the box/carton.
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2) Ship to: Chi O Creations, Attn.: Returns Dept., 3395 Players Club Parkway, Memphis, TN 38125.
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