[CoreNetwork] RFP Project No. 11978 Attachment C - Written Response Template
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Core Network Upgrade
RFP Project No. 11978
Y21 E-rate F470 No. 180012398
Proposition A 2016 Bond Program
Attachment C - Written Response Template
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RFP Section No.Description of ServicesAcknowledge and Comply with Requirement (Yes/No) Additional Comments (e.g. How you will fulfill this requirement?)
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7.1Overall Objectives. The District seeks the delivery, design, and installation of a new Core Network backbone that:
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1Aligns with SFUSD’s strategic vision to establish a resilient technology backbone to empower a digital district.
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2Supports the redesign of the learning experience by ensuring SFUSD Core Network Systems can support the delivery of rich digital content to students through 1:1 devices.
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3Supports the ability for educators, school leaders, and central office staff with seamless access to critical online tools and systems from SFUSD Core Network Systems.
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4Provides greater visibility into the network with the ability to identify traffic and type from a central management system.
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5Is centrally managed by software-defined controllers that maintain a global view of the network from a graphic user interface.
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6Provides security and network segmentation at user and campus level.
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7Provides 24x7 manufacturer support and 4 hours hardware replacement for failed components.
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8Provides the ability to perform dynamic endpoint group mapping and policy definition.
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9Provides the ability to analyze endpoint to application flows and monitor overall network status.
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10Eliminates the 4Gbps bottleneck and need for Firewall Service Modules at each POP facility.
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11Allows routing to be performed outside of SFUSD Palo Alto Network 7050s and directly to the Internet Service Provider’s router.
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12Positions SFUSD for future growth with the ability to expand the Core Network Ring leased fiber from 10Gbps to 40Gbps.
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13Positions SFUSD for future growth with the ability to expand the leased fiber connection from schools and administrative offices to respective POP facilities from 1Gbps to 10Gbps.
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14Provide Uninterruptible Power Supply to three POP facilities with a minimum runtime of 1 hour.
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8.2Professional Service Specifications
The District is seeking for an integration partner, who will work closely with District Staff throughout the design, implementation, and transition phase of the project to upgrade SFUSD Core Network as defined in the Scope of Work. Please provide the Total Cost of Professional Services required to complete work to meet Overall Objectives (Section 7.1) and services outlined in the Statement of Work (Section 8.2, 8.2.1, 8.2.2, and 8.2.3) in the Additional Comments column of Attachment C, Section 8.2 on the GoogleSheet.
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8.2.1Pre-Implementation Services
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1Design Specifications
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1.1The Vendor shall help design and build a new enterprise software defined capable network infrastructure.
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1.2This new infrastructure will replace the district 4 POP 10Gbps ring infrastructure, which currently provides 1Gbps connectivity to over 120 remote schools and administrative offices.
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1.3The Vendor will also help with the design and implementation of a new edge peering router (ASR1006-X or equivalent) and work with our Internet Service Provider (ISP) to seamlessly transition from our current Border Gateway Protocol (BGP) peering device.
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1.4The software defined (SD) network (or equivalent) will need to be able to:
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1.4.1Allow for mass automation, provisioning and simplified deployment of network configurations through a centralized software defined controller.
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1.4.2Allow for identification and profiling of all endpoint devices and users on the network.
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1.4.3Allow for integration of multi-vendor devices (e.g. Palo Alto Networks, Ruckus Wireless, F5) into the SD Network through Application Programming Interface (APIs), openflow, netconf, or other protocols.
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1.4.4Allow for rapid deployment of Quality of Services, changes, rollbacks throughout the network.
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1.4.5Allow application, network visibility, threat detection, and automated mitigation of threats.
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1.4.6Allow for integration of the SD network into Application Centric Infrastructure (ACI) or equivalent data center fabric.
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1.5The Vendor will provide a High Level Design Network diagram that shows the physical equipment layout and how each network component interconnects to create the Core Network.
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1.6The Vendor will provide a draft Logical Diagram of the new Core Network Design.
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1.7The Vendor will create a development lab environment, within 100 miles from San Francisco, at Vendor’s facility to develop and test configurations prior to implementing the new Core Network, SD network infrastructure, in the production environment. The Vendor must provide remote access to the development lab for District Staff.
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1.8The Vendor will help create, generate, and automate reports and analytics from the end-state network through the centralized Software Defined Network controller or through other programmable protocols.
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2Purchasing, Warehousing and Delivery Requirements
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2.1At the Vendor’s facilities, all equipment and auxiliary modules provided shall be inventoried, assembled, tested, and certified as fully operational prior to delivery and/or installation at SFUSD facilities.
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2.2The Vendor shall not contact or visit the school site prior to contract execution and without the written permission of the District Project Manager or other designated members in the Department of Technology.
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2.3The District requires Vendor to warehouse the hardware procured within 100 miles from San Francisco until the District is ready to move forward with installation and migration of systems.
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2.4Changes to the equipment model types and quantities to a school’s bill of materials will be submitted to the District for review and approval.
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3Inventory and Asset Management Requirements
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3.1The Vendor shall inventory all equipment and auxiliary materials within the scope of work for the Core Network Upgrade Project.
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3.2The Vendor shall follow the District’s new equipment asset management practices including, but not limited to the following:
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3.2.1Place District furnished asset tags on each network equipment and auxiliary components.
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3.2.2Inventory each new equipment and axillary components by updating the GoogleSheet workbook established by the District Project Manager. The awarded Vendor will be provided edit access to the workbook. The information required on the workbook may include, but not limited to:
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3.2.2.1School/Administrative Office Name and Address
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3.2.2.2Model and Description
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3.2.2.3District Purchase Order Number
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3.2.2.4Serial Number and MAC Address (if applicable) of equipment
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3.2.2.5Asset Tag Number
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3.2.2.6Date Received
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3.2.2.7Date Installed
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4Project Management Requirements
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4.1The Vendor shall submit, with bid package, a high level project plan showing the Vendor’s approach on executing the requested services. Please include the following critical components to the plan:
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4.1.1Sample Project Plan with tasks that will be performed during planning, design, execution (implementation) and project close out.
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4.1.2Sample Quality control plan.
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4.1.3Sample migration plan for each point of presence facility.
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4.1.4Sample Configuration management plan.
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4.2Partner with District Project Manager on establishing the project plan and deliverable schedule that indicates the timetable in which the project will be completed.
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4.3Partner with District Project Manager to establish a transition plan from project to production.
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4.4Partner with District Project Manager and Project Team on identifying and creating measurable Return On Investment for the Core Network Upgrade Project.
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4.5Participate in project status and engineering meetings with District Staff, as needed.
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8.2.2Implementation Services
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1The Vendor shall perform all duties required to successfully cutover core network backbone services from the existing Cisco Catalyst 6509s to the new SD Infrastructure with the equipment specified on Attachment B.
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2The Vendor will be responsible to ensure all SFUSD services are integrated with the new SD Infrastructure as outlined in the Design Specifications.
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3In partnership with District Project Team, the Vendor will help identify the implementation approach and cutover maintenance window that will have minimal impact to students, teachers and staff ability to access network services.
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4In partnership with District Project Team, the Vendor will develop and execute a test plan to perform post cutover to check the health of services on the new SD Infrastructure.
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8.2.3Post-Implementation Services
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1The Vendor will provide the following complete documentations:
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1.1Physical Core Network Design
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1.2Logical Core Network Design
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1.3Rack Elevation of the Core Network at each POP facility.
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1.4Configurations for all components of the SD Network Infrastructure Design (e.g. New Core Network).
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1.5All support and manufacturer licensing documentations.
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2The Vendor will provide up to 40 hours of training for district staff on the management and use of all components of the SD network.
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3The Vendor will provide post-implementation support services up to 30 days, as needed, after the cutover to new services.
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4The Vendor will help run the reports and analytics established under the Design Specification section in the production environment.
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9Customer References. In order to provide evidence of Vendor experience and capabilities, including without limitation on the Scope of Work outlined in this RFP, and of satisfaction of customer reference requirements of this RFP, Vendor shall provide with their proposals:
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1Description of two (2) similar (as in government/Education/K-12 sector) reference projects that the Vendor has performed or in the process of performing of similar size and scope of work to those being requested in this RFP.
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2The Vendor must also provide the contact information for a customer executive and key project team members that specifically oversaw and participated in such services and can discuss Vendor’s performance in detail.
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