CustomerOnboarding_ProjectPlan_Templates

	B	C	D	E	F	G	H	I
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2	Phase	Task	Start on	Days	Milestone	Responsibility	Assets	Other Content
3	Kickoff & Readiness (Week 1)	Sales & Presales Hand-off	1	1		You	Hand-off document	Description, Help content, any other useful inputs.
4	Kickoff & Readiness (Week 1)	Kick-off meeting	1	2		You, Customer	Kick-off Deck	Description, Help content, any other useful inputs.
5	Kickoff & Readiness (Week 1)	Customer Readiness Review & Finalisation	3	3	Yes	You, Customer	Scope, Readiness Checklist	Description, Help content, any other useful inputs.
6	Account Setup & Implementation (Week 2)	Basic Account Setup	6	2		You		Description, Help content, any other useful inputs.
7	Account Setup & Implementation (Week 2)	Configuration & Integrations Workshop	7	1		You, Customer	Integration documents	Description, Help content, any other useful inputs.
8	Account Setup & Implementation (Week 2)	Customisations	7	2		You Customer		Description, Help content, any other useful inputs.
9	Account Setup & Implementation (Week 2)	Migration	9	2	Yes	You, Customer		Description, Help content, any other useful inputs.
10	Go-live & Review (Week 3)	Train the trainer	11	1		You, Customer	Training material	Description, Help content, any other useful inputs.
11	Go-live & Review (Week 3)	Phase 1 Go-live	12	1	Yes	You, Customer	Go-live checklist	Description, Help content, any other useful inputs.
12	Go-live & Review (Week 3)	Feedback	13	3		Customer		Description, Help content, any other useful inputs.
13	Value Delivery (Week 4)	Full Rollout	16	2		Customer		Description, Help content, any other useful inputs.
14	Value Delivery (Week 4)	First-value milestone	18	2		Customer		Description, Help content, any other useful inputs.
15	Value Delivery (Week 4)	Value workshop	19	2	Yes	You, Customer		Description, Help content, any other useful inputs.
16	Value Delivery (Week 5)	Reverse Demo	24	1		You, Customer
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