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ObjectCTAWho (user type, perspective)Why (purpose, reason)When (context, point in the journey)Where (user priority)Phase (businss priority)Questions
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UserRequest Location ChangeMemberA user is on the boarder of another state so meetings there are more convenientPart of User ProfileDetailPhase 1
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UserCreateMember/Non-MemberTo create an account and get started hunting aliens, make a report, learn about the organization ectCreate AccountTop LevelPhase 1
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UserArchive UserChapter Admin (at location) or Super Admin (all locations)In order to keep the user base filled with actual enagaged users, anyone that is not active or if someone is inappropiate we will archive the user. If the user logs back in they will be unarchivedInactive or for more than 2 years or user that has to be removed due to inapropriate posts ModulePhase 2 or after
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UserUpdate ChapterSuper AdminThis would be located under a user profile. Chapters are auto assigned, to keep users from joining chapters with more activity instead of local. They are being kept local in order to cultivate more in person activites and events. User may update a chapter if they live on a state line and another chapter is more convient or if a user would like to move away from a chapter due to personal reasons. Under user profile with some education, since locations can not simply be selected and there needs to be a reason and review. Module Phase 1
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UserUnlock/Renew MembershipMember/Non-MemberTo join and get the benefits of Membership or Renew an exhisting membershipUnder the user profile for ease of use to gain and retain members (they will be reminded under other paid features)GlobalPhase 1
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UserDeleteMember/Non-MemberA user may want to remove themselves from the systemThis would be under user profileModulePhase 1
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UserEditMember/Non-MemberTo update or edit user informationThis would be under user profileModule
Phase 1
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ReportCreateMember/Non-MemberUsers create a report to document and share an incident Create would be under the New Report tab and maybe an additional pop up and maybe a redundant button on case and/or on evidenceGlobalPhase 1
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ReportWatchMember/Non-MemberWatch allows a user to recieve notifications for any updates like as status changes On the top of the report pageModulePhase 2 or after
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ReportStatusChapter Admin (at location) or Super Admin (all locations)Documentation to report out how where a report is in the process (possible stage examples: Submitted, Recieved, Review, Investigation, Resolved, Case Created)Under the New Report tabDetailPhase 1
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ReportArchiveChapter Admin (at location) or Super Admin (all locations)Reports will fill up quite quickly so once a report is closed or resolved it can be moved into archiveOn the dashboard of the admin report viewModulePhase 2 or after
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ReportEdit/UpdateChapter Admin (at location) or Super Admin (all locations)To update or edit a report as it moves through the stages on the administration sideOn the dashboard of the admin report viewModulePhase 1
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ReportAttach to CaseChapter Admin (at location) or Super Admin (all locations)Once a case is created one or more reports may be attached for reference as part of the investigationOn the dashboard of the admin report viewModulePhase 1
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ReportAssign to InvestigatorChapter Admin (at location) or Super Admin (all locations)Mufon has internal investigators within each chapter instead of adding investigators as an admin they will be idenified as part of a report given admin permission for just that documentOn the dashboard of the admin report viewModulePhase 1
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ReportAdd New TagChapter Admin (at location) or Super Admin (all locations)To add a new catagory for additiional filtersOn the dashboard of the admin report viewModulePhase 1
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CasePublish/UnPublishChapter Admin (at location) or Super Admin (all locations)To remove a case from the member/non-member viewOn the instance of each case ModulePhase 1
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CaseView/Edit (investigator)Chapter Admin (at location), Super Admin (all locations), or Investigator who has been granted permission to a specific caseAs an investigator works a case this is where they can view edit and add informaiton as the case is investigatedOn the instance of each caseModulePhase 1
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CaseEdit/UpdateChapter Admin (at location) or Super Admin (all locations)To update or edit a case as it moves through the stages on the administration sideOn the instance of each caseModulePhase 1
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CaseCreateChapter Admin (at location) or Super Admin (all locations)There is where a case is created and reported would be added to a caseOn the admin case dashboard Top LevelPhase 1
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CaseAssign to InvestigatorChapter Admin (at location) or Super Admin (all locations)Mufon has internal investigators within each chapter instead of adding investigators as an admin they will be idenified as part of a case given admin permission for just that document. The case investigator may or may not be the same as the report investigator.On the instance of each caseModulePhase 1
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CaseBookmarkMember/Non-MemberBookmark is to save a case to a users profile/dashboard. This is a future feature where a user has some space to save cases, evidence, articles ect and eventually add notes so they can conduct thier own mini investigations or just simply read something laterUser Profile or user dashboardModulePhase 2 or after
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CaseWatchMember/Non-MemberWatch allows a user to recieve notifications such as updates to the case and status changesThis would be on each instance of the user view ModulePhase 2 or after
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CaseShareMember/Non-MemberTo share content outside of the network. This is beneficial to drive new users to the appAt the top right hand of each cases instance
Module
Phase 2 or after
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CaseArchiveChapter Admin (at location) or Super Admin (all locations)Cases will fill up quite quickly so once a report is closed or resolved it can be moved into archiveOn the dashboard of the admin case viewModulePhase 2 or after
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CaseStatusChapter Admin (at location) or Super Admin (all locations)Documentation to report out how where a case is in the process (possible stage examples: Submitted, Recieved, Review, Investigation, Resolved, Open Investigation)This status would be part of the case itself and would also be shared through "watch" notificatonsModulePhase 1
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EvidenceArchiveChapter Admin (at location) or Super Admin (all locations)Evidence will fill up quite quickly so when a piece of evidence becomes debunked or explained it can be moved to archieveOn the dashboard of the admin evidence viewModule Phase 2 or after
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EvidenceShareMember/Non-MemberTo share content outside of the network. This is beneficial to drive new users to the appAt the top right hand of each cases instanceModulePhase 2 or after
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EvidenceAdd to CaseChapter Admin (at location) or Super Admin (all locations)This is to create an association between an individual piece of evidence and a caseOn the admin instance of each piece of evidenceModulePhase 2 or after
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EvidencePublish/UnPublishChapter Admin (at location) or Super Admin (all locations)To remove evidence from the member/non-member viewThis would be at the top of the evidence section under the admins viewModulePhase 2 or after
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EvidenceBookmarkMember/Non-MemberBookmark is to save a case to a users profile/dashboard. This is a future feature where a user has some space to save cases, evidence, articles ect and eventually add notes so they can conduct thier own mini investigations or just simply read something laterAt the top right hand of each evidence instanceModulePhase 2 or after
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EvidenceCreateChapter Admin (at location) or Super Admin (all locations)Space for a single evidence of content to be created in order to share within the system.On the admin evidence dashboard ModulePhase 2 or after
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EvidenceSort/Filter/SearchMember/Non-Memberlist in order to quickly find a particular userThis would be located near the evidenceModulePhase 2 or after
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EvidenceWatchMember/Non-MemberWatch allows a user to recieve notifications such as updates to the evidence and status changesThis would be on each instance of the user view ModulePhase 2 or after
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EvidenceEdit/UpdateChapter Admin (at location) or Super Admin (all locations)To update or edit a evidence as it moves through the stages on the administration sideOn the instance of each evidenceModulePhase 2 or after
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ArticleCreateChapter Admin (at location) or Super Admin (all locations)Space for a single article of content to be created in order to share within the system.This would be at the top of the articles section under the admins viewModulePhase 1
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ArticleShareMember/Non-MemberTo share content outside of the network. This is beneficial to drive new users to the appAt the top right hand of each articles instanceModulePhase 2 or after
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ArticleBookmarkMember/Non-Member
Bookmark is to save a case to a users profile/dashboard. This is a future feature where a user has some space to save cases, evidence, articles ect and eventually add notes so they can conduct thier own mini investigations or just simply read something later
At the top right hand of each articles instanceModulePhase 2 or after
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ArticleSort/Filter/SearchMember/Non-MemberIn order to quickly find a particular article quicklyThis would be located at the top of the articles sectionGlobalPhase 2 or after
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ArticlePublish/UnPublishChapter Admin (at location) or Super Admin (all locations)
This is simply to push the Article live or pull it for edits
This would be at the top of the articles section under the admins viewModulePhase 1
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ArticleEdit/UpdateChapter Admin (at location) or Super Admin (all locations)Edit or Update an instance of an Article to work incrementally before publishingThis would be at the top of the articles section under the admins viewModulePhase 1
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ArticleArchiveChapter Admin (at location) or Super Admin (all locations)To hide old articles that are not longer active from the list view in order so save space This would be at the top of the articles section under the admins viewModulePhase 2 or after
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PostCreateMemberTo share a thought, idea or comment with the network, get's users interactingUnder the activity feed and if applicable under a particular object like case evidence or article ModulePhase 2 or after
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PostEdit/UpdateMemberTo edit or update a post due to a mistake or a user may want to make other changesWithin the context of the postModulePhase 2 or after
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PostFlag as inappropiateMember/Non-MemberFor users to report an inappropriate post to be reviewed for removalWithin the context of the postModulePhase 2 or after
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PostRemoveChapter Admin (at location) or Super Admin (all locations)Admins may need to review and remove inappropriate postsUnder the admin view of the activity feed. This should Based on percentage of users and is a a tiered approach a lower threshold is sent to the chaper to remove first then if it accumulates more flags it will be sent to the organization adminModulePhase 2 or after
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PostReadMember/Non-MemberNon-Members can read activity feed but not contribute
Under the activity feed and if applicable under a particular object like case evidence or article
ModulePhase 2 or after
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PostDeleteMemberTo remove a previously published post Within the context of the postModulePhase 2 or after
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PostShareMember/Non-MemberTo share content outside of the network. This is beneficial to drive new users to the appWithin the context of the postModulePhase 2 or after
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PostUnlock/Renew MembershipMember/Non-MemberTo join and get the benefits of Membership or Renew an exhisting membershipUnder the post activity feed if a non-member tries to create a post (this is a member only feature)GlobalPhase 2 or after
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JournalUnlock/Renew MembershipMember/Non-MemberTo join and get the benefits of Membership or Renew an exhisting membershipThis is what a user will see under the Journal tab if they are not authenticated (infront of the pay wall)GlobalPhase 2 or after
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JournalReadMemberThis is simply the space where Members can access and read the Journal under Journal tab with authenication (behind pay wall)ModulePhase 2 or after
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JournalCreateSuper Admin Space for the information to be created in order to share within the system. This would look feel and work similarly to a blog or online magazineUnder the journal section with super user view of the systemTop LevelPhase 2 or after
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JournalEdit/UpdateSuper AdminEdit or Update an edition of the Journal to work incrementally Once an edition has been created the edit/update button would be located in either the same space or near byModulePhase 2 or after
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JournalArchiveSuper AdminIn order to save space or even to update or represent outdated content. Archiving old Journals is helpful towards keeping information fresh and moving with the times.Also under the Journal tab, after 3-5 years? It wlll depend on the amount of space and how often users return to and re-read old Journals. Research will have to be done to decide when that content becomes stagnant (this would initially be a manual process and possibly become automated).ModulePhase 2 or after
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JournalPublish/UnPublishSuper AdminThis is simply to push the Journal live to the membership it may be nessesary to pull for edits once it's published It would be near the edit/update buttonModulePhase 2 or after
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