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1 | Want to get listed here? Review the requirements and apply here. NOTE: Do not request access to this spreadsheet (quick link). If you are looking for a mentor, DM the relevant person in LinkedIn or use their provided Calendly link to set up an appointment. Thanks! | ||||||||||||
2 | Your name | LinkedIn profile URL: | What topic(s) would you like to cover as a mentor? | Your latest company | Your latest job title | Your Calendly (or similar meeting signup tool) URL: | Briefly describe the type of skills and knowledge you can share with mentees: | ||||||
3 | Andy Briercliffe | https://www.linkedin.com/in/andrew-briercliffe-760621191/ | Policy, Enforcement, Research, Partnerships, Child Safety Issues | PGI | Head of Child Safety Online | Just e-mail | Having spent over 12yrs covering all online harms, with specific focus on CSEA, I have worked with Policy, Legal, Partnerships and Operations. Have worked in Law Enforcement, Social Media and Intelligence cyber research. I have very knowledge of current T&S activity on an international level and always willing to help others | ||||||
4 | Kirsten Nelson-de Búrca | https://www.linkedin.com/in/kirstennelsondeburca/ | Career Coaching, Policy, Enforcement, Customer Support (CX), Partnerships, Compliance | HelloFresh | Senior Manager, Government Relations and Public Policy | Connect on LinkedIn and include intro message re program | Establishing content policy enforcement from the ground up and scaling it globally for niche policy areas; managing government and politics vertical relationships within big tech; developing key relationships for personal career growth; working on content policies; explaining policies/products externally/creating externally shareable collateral for the same. | ||||||
5 | Seppe Kelchtermans | https://www.linkedin.com/in/seppe-kelchtermans-8b6394b3/ | Career Coaching, Policy, Enforcement, People Management, Leadership | Spotify | Policy Operations and Enforcement | Please reach out via LinkedIn | People management experience at both TikTok (Cross-Issue policy lead) and Spotify (Policy Operations and Enforcement). Knowledge of content policy, operations, escalation management and government takedown requests. | ||||||
6 | Yogesh Mishra | https://www.linkedin.com/in/yogesh-kumar-mishra-7b1549155?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app | Career Coaching, Policy, People Management, Leadership, BPOs | TaskUs | Operation Manager | Reach out on LinkedIn | I have 6+ years of experience in Trust and Safety. I can share my experience regarding Policy Making, Leadership, People Management and BPOs | ||||||
7 | Assaf Kipnis | https://www.linkedin.com/in/assafkipnis | Enforcement, Leadership, Research, Partnerships, Investigations | Scam specialist | Reach out on LinkedIn | TnS job search, intelligence collection, social media investigations, online scams, risk analysis | |||||||
8 | Stella Ng | https://www.linkedin.com/in/stellang/1 | Career Coaching, Policy, Engineering, Enforcement, People Management | Oversight Board | Deputy Head of Case Screening | Reach out on LinkedIn | |||||||
9 | Sajin Padiyath | https://www.linkedin.com/in/sajinpadiyath/ | Career Coaching, Policy, Enforcement, Product Development, BPOs | Associate Principal, Trust & Safety | Reach out on LinkedIn | I have worked in Trust & Safety in Google for ~7 years. During this time, I have worked across various aspects of T&S like Product development, Policy Scoping, Human review Tooling, Ops, Enforcement strategies etc. Happy to share my experiences across these T&S aspects as well as on functional aspects like Program management, data analysis and visualization, career growth etc. | |||||||
10 | Himanshu Manglunia | http://in.linkedin.com/in/himanshumanglunia | Career Coaching, Data | Tamara | Staff Data Analyst | Reach out on LinkedIn | TnS Data | ||||||
11 | Pica Johansson | https://www.linkedin.com/in/pica-johansson-01823b112/ | Policy, Enforcement, Research, Partnerships | Ofcom | Technology Policy Manager | Reach out on LinkedIn | AI research and evidence based policymaking, policy evaluation and the development of evaluation metrics, | ||||||
12 | Catherine Silva | https://www.linkedin.com/in/mariacatherinesilva/ | Policy, People Management, Compliance, Legal, Operations | Automattic | Legal & Policy Manager | Reach out on LinkedIn | I have 9 years experience in T&S/legal ops in the US and EU, with subject matter expertise in regulatory compliance, legal process operations, transparency reporting, and quality assurance. I have experience as a people manager at Google and as a senior individual contributor and can speak to those career path choices. | ||||||
13 | Kate Moon | https://www.linkedin.com/in/katemoon223/ | Career Coaching, Policy, Leadership, Partnerships | Salesforce | Senior Manager, Special Projects (Office of Ethical and Humane Use of Technology) | Reach out on LinkedIn | |||||||
14 | Nishant Mittal | https://www.linkedin.com/in/nishantmittal/ | Career Coaching, Customer Support (CX), People Management, Leadership, BPOs | Senior Director - Shared Services | LinkedIn DM to setup time | Setting up and maintaining shared services to ensure an effective T&S operation. Solutions like: vendor management, QA, Training, Program Management, Analytics, Resource/Workforce Management, Risk Assessment, Wellness Programming, etc. | |||||||
15 | Rosanna Rafel-Rix | https://uk.linkedin.com/in/rosanna-rafel-rix-she-her-2108811b | Career Coaching | YouTube | Program Manager, Trust and Safety | Reach out on LinkedIn | I have ten years experience in tackling abuse and harms both in the NGO and tech sectors. Current focus on policy enforcement, sensitive partner management, training education and program management. I am unable to take any longer term mentees on at the moment. But happy to answer questions or give advice via LinkedIn message. | ||||||
16 | Philippe Beaudette | LinkedIn.com/in/philippebeaudette | Career Coaching, Policy, Enforcement, Customer Support (CX), People Management, Leadership | Stack overflow | Vice President, community | https://calendar.app.google/siFnfa7Q4fyNFxTQ6 | Twenty years of experience with very large online properties (wikipedia, fandom, Reddit, stackoverflow) in policy and program development and team leadership. | ||||||
17 | Juliet Shen | https://www.linkedin.com/in/julietshen | Product Development, NOTE: I don't have as much time for mentorship calls these days | ROOST | Head of Product | Reach out on LinkedIn | Nontraditional path to product, T&S products, internal tools, machine learning, privacy and safety balance | ||||||
18 | Johnathon Purcell | https://www.linkedin.com/in/johnathonpurcell/ | Career Coaching, Policy, Customer Support (CX), People Management, Leadership, Product Development, Research, Partnerships, Compliance | Match Group | Director of Trust and Safety Operations | https://calendly.com/purcelljohnathon/30min | Perspective from my 10+ in trust in safety from ridesharing, to e-commerce, to dating. Can discuss operations, safety data, safety user research, program management, growing from IC to people manager, advocating for your team, global expansion, and user education | ||||||
19 | Joseph | https://www.linkedin.com/in/joseph-asaro-925515a/ | Career Coaching | Opendoor.com | Head of Trust & Safety | Reach out on LinkedIn | I've had a long, successful career in T&S, fraud, payments, and want to offer what I've learned on how to manage their career, achieve their goals. | ||||||
20 | Marissa Perez | LinkedIn.com/marissa-perez | Engineering, Leadership, Product Development, BPOs | Apex Systems Llc | Training and Development Specialist | Reach out on LinkedIn | |||||||
21 | Kristina Rozuma | https://www.linkedin.com/in/kristina-rozuma/ | Career Coaching, People Management, Leadership | Twitter/X | Legal Policy Associate Manager | https://calendly.com/kristina-rozuma/ | I am Career & Life Coach and Mentor, ACC ICF Coach. I have been a people manager for past 6 years with overall 8 years in T&S Operations (incl. Vendor Ops, Legal Policy and Quality Management). As a Coach - my mission is to help people realise their potential, build a career that will bring joy and satisfaction without having to sacrifice other areas of life. I'm passionate about helping professionals identify their strengths, overcome obstacles, and achieve their life and career goals. Whether you're looking to make a career change, land your dream job, advance in your current role or move into managerial/leadership roles I can provide the guidance, tools, and support | ||||||
22 | Colleen | https://www.linkedin.com/in/colleen-mearn-a7897116?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app | Career Coaching, Policy, People Management, BPOs | Clubhouse | Head of Trust and Safety | Reach out on LinkedIn | |||||||
23 | Jerry Ruoti | https://www.linkedin.com/in/jerryruoti/ | Career Coaching, Policy, Enforcement, Customer Support (CX), People Management, Leadership, Product Development, Partnerships, Resilience, Scaling Operations, Crisis Management, Risk Mitigation, T&S External Narrative | DoorDash | Director/Head of Trust and Safety | Reach out on LinkedIn | I have 15+ years in T&S. 6.5 years in social media and 9 years in multi-sided marketplaces. I have worked in T&S Leadership (Head of T&S) where I oversaw operations, program management, strategy and policy teams. I have also helped to build T&S product strategy as well as top line metrics on how to measure success internally with executives. My background includes both reactive crisis response as well as proactive risk mitigation/screening. Specialities: Career development, Leading & managing resilient high performing teams, Proactive risk mitigation feedback loops | ||||||
24 | Asish Mohapatra | https://www.linkedin.com/in/asish-mohapatra-62455341 | Career Coaching, Engineering, Enforcement, People Management, Product Development, Research | Trust and Safety Associate Principal | Reach out on LinkedIn | Help them Understand the domain scope of T&S, Introductions, Fraud and emerging threat detection intuition, Program management | |||||||
25 | Ravipprasad Parameswaran | https://www.linkedin.com/in/ravipprasadpa | Career Coaching, Customer Support (CX), People Management, Leadership, BPOs, Design, | Manager 2 - Member safety and Recovery | Reach out on LinkedIn | 10+ years of experience in Trust and safety across payment gateway, Content moderation, Misinformation, Scaled abuse, Impersonation, account take overs ,Antiphishing, and Malware etc. I also have managerial experience in handling operations including hiring the right personnel, team building and process improvement. | |||||||
26 | Vineet Karkhanis | https://www.linkedin.com/in/vineet-karkhanis/ | Research, Data/ Operations Analyst, Data Scientist, BI | Etsy | Senior Data Scientist | Reach out on LinkedIn | As a Data Scientist at Etsy for over 3 years, I specialize in Trust and Safety. My work involves content moderation, strategic product development, and the implementation of ML models for detecting policy violations. I've automated enforcement processes, optimizing operational efficiency and built cutting edge ML solutions. | ||||||
27 | Juan Felipe Rincón | http://linkedin.com/in/jfrincon | Career Coaching, Policy, Engineering, Enforcement, People Management, Leadership, Product Development, Research, Compliance | Noice Entertainment Oy | Sr Director, Trust & Safety | Reach out on LinkedIn | Happy to provide insight and knowledge on product development and design, translating between technical and non-technical teams, discussing detailed policy topics (particularly those with strong connections to international affairs or minority groups), operations, enforcement systems design, and team management and leadership. | ||||||
28 | Sean Davis | https://www.linkedin.com/in/seanmichaeldavis/ | Career Coaching, Policy, Customer Support (CX), People Management, Leadership, Product Development, Partnerships, Compliance, BPOs, Online Advertising Fraud | Airfind | Head of Trust & Safety | https://calendly.com/trustandsafetyconsulting | I have 15 years of experience in building and leading teams that detect, enforce and mitigate online advertising policy compliance and fraud. This included policy creation, outsourced content review, appeals, escalations, as well as fraud investigations. I've also managed a team mitigating child exploitation and terrorist content with a robust wellness program. | ||||||
29 | Bogdan Surdea-Blaga | www.linkedin.com/in/bogdansb | Career Coaching, Customer Support (CX), People Management, Leadership, Research, Compliance, BPOs | TaskUs | Division VP, EMEA Operations | Reach out on LinkedIn | Certified Mentor by ILM UK | ||||||
30 | Deepak | https://www.linkedin.com/in/deepakkumar1404/ | Customer Support (CX), People Management, Leadership, Product Development, Research, Compliance, BPOs | Walmart | Trust and Safety Specialist | Reach out on LinkedIn | |||||||
31 | Julia Matviichuk | https://www.linkedin.com/in/juliamatviichuk/ | Policy, Enforcement, Customer Support (CX), People Management, Leadership, Research | Taimi app, Hily app | CCSO | DM me on LinkedIn to set up a call | Since I have built the Customer Success department from the ground up, I have experience in developing customer support, content moderation and user research teams, people management, internal tools for support/moderation/CRM, scaling of processes, and leadership. I would be happy to help as a mentor. | ||||||
32 | Rajeswari.C | https://www.linkedin.com/in/rajeswari-ravipprasad-5b87002a/ | Career Coaching, Policy, Enforcement, People Management, Leadership, Product Development, Partnerships | Meta | Project Manager | Reach out on LinkedIn | Seasoned Trust & Safety expert, can mentor people on leadership, coaching, product, policy areas. | ||||||
33 | Aman Agrawal | https://www.linkedin.com/in/amanagrawal851/ | Career Coaching, Policy, Enforcement, Leadership, Product Development, Research, Design, Safety as Design | Associate Principal | Reach out on LinkedIn | I am Aman, I am an experienced professional with 10+ years of work experience with the past 8 years in Google.I have worked on multiple Google products (publisher side: AdSense, advertiser side: AdWords, Platform: Google Play) and across geographies in India, the US, and Singapore. I have primarily worked in Product Management, Program Management in Trust & Safety domains. | |||||||
34 | Kyle | https://www.linkedin.com/in/kyle-ferdolage | Customer Support (CX), People Management, Leadership, Product Development, Partnerships | N26 | Trust & Safety Team Lead | Reach out on LinkedIn | Passionate about T&S issues and how the scope of these challenges differ across industries and geolocations. Have both been in the trenches reviewing orders and actively engaging bad actors + worked with product and tech folks to develop productized solutions that not only prevent fraud but positively benefit an organization. Also have built teams and formed mission statements and okrs etc. | ||||||
35 | Joe Panek | www.linkedin.com/in/joepanek | Career Coaching, Enforcement, Compliance | Upgrade Inc | Senior Investigator - Financial Crime | Reach out on LinkedIn | Expanding investigative skills, career coaching | ||||||
36 | Kalyani | linkedin.com/in/kalyaniaylur | Career Coaching, Compliance, Legal | Meta | Business operations and strategy planning analytics lead | Reach out on LinkedIn | |||||||
37 | Kristin Kupiec | https://www.linkedin.com/in/kristin-kupiec-a207971a3/ | Career Coaching, Enforcement, Customer Support (CX), People Management, Leadership, Compliance, BPOs | DoorDash | Associate Manager, Community Response | https://calendly.com/kristin-kupiec | I possess leadership expertise with a robust set of critical thinking skills. Additionally, I have experience in implementing cascaded learning initiatives for offshore and nearshore business process outsourcing (BPO) teams, particularly in the context of addressing safety incidents with a large focus on ciritcal safety incidents and Law Enforcement Response. | ||||||
38 | Naseem Harb | https://www.linkedin.com/in/naseem-harb-73b2551a1/ | Career Coaching, Enforcement, People Management, Leadership, Research, Legal | Activefence | Head of Counter Terror and Extremism - Trust and Safety | https://calendly.com/naseem-nh14 | Trust and Safety - Violet Extremism - Intelligence | ||||||
39 | Seema Rekha | https://www.linkedin.com/in/seema-rekha-5754719?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app | People Management, Leadership, BPOs, Wellness for Trust and Safety and how to align business goals | Antarmanah Consulting | Managing Director | https://www.linkedin.com/in/seema-rekha-5754719?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app | I have 10+ years expirence in designing and implementing end to end wellness for Trust and Safety industry . Protecting first responders . Antarmanh I founded 10 years back helping almost all BPOs in APAC EMEA | ||||||
40 | Yee Carter | linkedin.com/in/yee-carter | Career Coaching, Policy, People Management, Leadership, Product Development, Research, Partnerships, Compliance | X (Twitter), ex-Google | Senior Content Compliance | calendly.com/yvettewcarter | I have deep experience with the regulatory landscape and policy requirements across the United States, Europe and UK, and how these implications have significant impacts for tech companies. My compliance, regulatory and risk management skills can be helpful for mentees to navigate the evolving tech landscape and find opportunities that will thrive in this macro, regulatory environment. I built a mentorship as a manager in the federal government (i.e. focused on developing career opportunities, teamwork sills and leadership best practices) and those skillsets are probably helpful to share with mentees who are looking to grow their careers. | ||||||
41 | Jeff Woo | https://www.linkedin.com/in/jeffwoo1/ | Career Coaching, Enforcement, People Management, Leadership | Turo, Inc. | Manager, Investigations | https://calendly.com/jeff-woo | I have prior law enforcement patrol and investigative experience along with being a People Leader for Turo's Trust & Safety team. I believe my journey transitioning from law enforcement to the private sector has served me well. Through shared experiences, we can work together to work on your success with your transferrable skills. | ||||||
42 | Antti Rajakangas | https://www.linkedin.com/in/antti-rajakangas/ | Career Coaching, Policy, Customer Support (CX), People Management, Leadership, Compliance, BPOs | Accenture | EMEA Service Delivery Lead | Reach out on LinkedIn | Experience in various types of Trust and Safety operations, comparing the approach to other operations and industry knowledge of working for Big Tech companies as an outsourcer and scaling up and building successful trust and safety operations. | ||||||
43 | Edward Gomez | https://www.linkedin.com/in/edward-gomez-8195aba0?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app | Career Coaching, People Management, Leadership | Accenture | Subject Matter Expert | Reach out on LinkedIn | I started in the T&S field since the end of 2017. I was working with Accenture, which assigned me on Meta, where I started as an Analyst, then got promoted to QA and then Subject Matter Expert. I can share my experience and give coaching on leadership, what it’s like in the T&S field and any other questions. I’ll do my best to answer! | ||||||
44 | Michael Swenson | https://www.linkedin.com/in/mrswenson | Career Coaching, Policy, Enforcement, People Management, Leadership, Research, Partnerships, BPOs, Community | Integrity Institute | Community Manager | https://www.calendly.com/moderation | My expertise sits at the intersection of Community and T&S, both as a people leader of policy and T&S operations teams, and with a focus on policy (content, product), partnerships (sometimes categorized as 'public policy'), building user-facing programs and education content, and building and scaling operational teams. | ||||||
45 | Vijendra Raghuvamsh R | https://www.linkedin.com/in/vijendra-raghuvamsh/ | Career Coaching, Policy, Enforcement, Customer Support (CX), Leadership, Product Development, Partnerships, Compliance, Legal, BPOs | Yahoo | Quality Analyst | Reach out on LinkedIn | |||||||
46 | Pradeep Singh | https://www.linkedin.com/in/pradeep-singh-18578a17/ | Policy, Enforcement, Customer Support (CX), People Management, Leadership, Research, Compliance, BPOs | Vaco Binary | Sr. Trust and safety Quality Analyst | https://calendly.com/pra_tew/30min | 1. Quality Assurance and Content Moderation: Guide on conducting thorough audits to identify and resolve potential risks in user-generated content, ensuring compliance with legal and community standards. Collaborate on continuous improvement of content moderation processes. 2. Policy Development: Share insights on creating and refining content policies that balance user freedom with platform safety. Stay informed about industry trends and emerging risks to adapt policies, minimizing harmful content and enhancing user experience. 3. Training and Education: Provide expertise in designing and delivering training programs for content moderators and stakeholders on policy enforcement, emerging risks, and best practices. Mentor to foster a culture of continuous improvement and knowledge sharing. 4. Incident Management: Offer guidance on responding to critical incidents such as data breaches, online harassment, and violations. Collaborate with internal teams, law enforcement, and external partners for swift resolution and prevention. 5. Data Analysis and Reporting: Share knowledge on utilizing analytical tools and data-driven insights to identify trends, patterns, and areas for improvement. Guide in developing comprehensive reports and dashboards for effective communication and strategic decision-making. 6. Ethical Leadership: Emphasize the importance of a strong ethical compass in upholding user safety, privacy, and trust. Encourage a commitment to fostering a positive and inclusive online environment. 7. Critical Thinking and Problem-Solving: Guide mentees in applying critical thinking and problem-solving skills in fast-paced, dynamic settings to make a tangible impact on trust and safety initiatives. | ||||||
47 | Rajesh Mekala | https://www.linkedin.com/in/rajesh-mekala-2372b345 | Enforcement, People Management, Leadership, Research, Partnerships, Compliance, BPOs, Wellness | Accenture | Global Delivery Lead - Trust and Safety Operations | Reach out on LinkedIn | Operation excellence, Client Relations, Distributed Team Management, Cross Team Collaboration, Quality Assurance, Business Innovation, Leadership Management, Empowering Teams | ||||||
48 | Shrey Srivastava | https://www.linkedin.com/in/shreysrivastava/ | Career Coaching, Customer Support (CX), People Management, BPOs | Wipro | AVP Trust and Safety | https://calendly.com/srivastavashrey/tns | I am happy to share my experience in in Trust and Safety, Payments Risk and Fraud Management, Content Moderation, Policy Enforcement, Vendor Operations, Outsourcing & BPO, and Contract Management. | ||||||
49 | Tom Fan | https://www.linkedin.com/in/tom-fan-3b941034/ | Career Coaching, Policy, Enforcement, People Management, Leadership, BPOs, Strategy and Operations | TikTok | Sr Manager Operations | https://calendly.com/tomfan/30min | 6 Years of T&S Experience and 5 Years of running an HR Firm. My work in T&S started as an entry level Content Moderator which progressed into leading the team I was on, then to becoming an SME Consultant on Risk, and operations scaling. I then join TikTok to work on their moderations quality framework and resolved stagnant high priority projects. | ||||||
50 | Lorrayne Reiter | linkedin.com/in/lorrayne-reiter | Career Coaching, Policy, Customer Support (CX), People Management, Leadership, BPOs | Bytedance (Tiktok) | Lead Partner Program Manager | Reach out on LinkedIn | |||||||
51 | Prateek | https://sg.linkedin.com/in/prateekrai925 | Career Coaching, Enforcement, People Management, Leadership, Product Development, Research, Data | Bytedance (TikTok) | Data Science Manager | Reach out on LinkedIn | I've worked in trust & safety for 4 years, and 8 years total in analytics / data science. I've alternated between IC and people manager roles, and have perviously mentored people on being more data-driven in their work, and general career coaching. I can share my experience on making organisations data-driven, navigating the transition from IC to manager and how newcomers can navigate the T&S domain | ||||||
52 | Megan | www.linkedin.com/in/megan-czar | Career Coaching | Accenture - Trust & Safety for our social media client | Trust and Safety Team Lead | Reach out on LinkedIn | Would like to get a mentor for this activity | ||||||
53 | Gustavo Teixeira | https://www.linkedin.com/in/gustavoteix/ | Career Coaching, Policy, Enforcement, Customer Support (CX), People Management, Leadership | Senior Strategist and LATAM Market Lead, T&S - Google Play and Android | Reach out on LinkedIn | Trust & Safety Ops, Changing Careers path to T&S, career growth, interview tips | |||||||
54 | Omri Tubiana | https://www.linkedin.com/in/omri-tubiana | Career Coaching, Policy, Enforcement, People Management, Leadership, Product Development, Research, Compliance | Fiverr | Marketplace Integrity Group Manager | Reach out on LinkedIn | I've been a part of the tech industry for the past 11 years, focused on T&S - Building offshore teams, growing existing teams, creating and enforcing policy, and on top of it all - helping my team members grow and find their place in the industry. I'm happy to have a chat and share some insights and experiences, whether if you're a new T&S professional looking to start on your way, or an existing one looking to consult about anything T&S. | ||||||
55 | Sumera Qureshi | www.linkedin.com/in/sumeraqureshi003 | transitioning from federal government/military to corporate America | Kaiser Permanente | Sr. Intelligence Services Program Manager | Reach out on LinkedIn | How to connect, learning to navigate the complexities of relationship building, networking, the differences between military-USG-private sector; talking the talk. | ||||||
56 | Nazuruddin | https://www.linkedin.com/in/nazuruddin | Career Coaching, Policy, Engineering, Enforcement, People Management, Leadership | Operations lead | Reach out via LinkedIn | Have 13+ years of experience in Trust & Safety ecosystem with a wide variety of roles. Mentored multiple people in Google to help grow them in their careers. | |||||||
57 | Steve Keeley | https://www.linkedIn.com/in/stevenjkeeley | Career Coaching, People Management, Leadership | Pyramid Consulting | Project coordinator III (formerly Director of Support Ops) | Reach out on LinkedIn | Leadership, people management, hiring, coaching, development, EQ | ||||||
58 | Erik Hart | https://www.linkedin.com/in/erikhart/ | Career Coaching, Policy, People Management, Leadership, Product Development | Zocdoc | Director of Trust & Safety | calendly.com/erik-hart/linkedin-chat | I have been primarily a T&S Operations leader since 2019, both taking over and building T&S teams from the ground up. My experience in the T&S sphere has been mostly centered around identity, offline conduct, and lower-severity content moderation. I have also partnered with all the various disciplines across tech orgs to develop new product and make T&S-led change across departments. I love a good puzzle and how to best bootstrap a solution to prove out value. I've been a people leader a little longer than I've been in T&S, so very happy to talk through that aspect as well as expand on career advancement in/out of T&S. | ||||||
59 | Sanjna Verma | https://www.linkedin.com/in/sanjnaverma/ | Career Coaching, Policy, Engineering, Enforcement, Customer Support (CX), People Management, Leadership, Product Development, Research, Partnerships, Compliance, Design | Product Manager Lead | Reach out on LinkedIn | Additionally, public speaking, product discovery, protecting users in the age of AI | |||||||
60 | Sean Li | https://linkedin.com/in/seansli | Career Coaching, Policy, Enforcement, People Management, Leadership, Product Development, Legal | Meta | Privacy Strategy | Reach out on LinkedIn | 14+ years experience in trust and safety, child safety, anti-abuse, policy, privacy, and legal. I ran child safety and LERT at Dropbox, was part of a small trust and safety team at Reddit in 2016, handled T&S and policy and legal at Discord from 2016-2020, policy at Epic, and now do privacy regulatory response at Meta. | ||||||
61 | Kelly Barton | https://www.linkedin.com/in/kellybarton/ | Policy, Enforcement, Customer Support (CX), People Management, Leadership | Expedia Group | Senior Director, Trust and Safety | Reach out on LinkedIn | I am humble, and confident that my ~18 years' experience in Trust & Safety will provide value to those seeking mentorship in the areas of policy development and enforcement, along with people / personnel development and overall people management. Trust & Safety and Customer Service / Experience must work hand-in-hand with one another and thus, customer service is a core element to any part of a Trust & Safety organization as well as individual seeking improvement for themselves and their organization. I've been at nearly every position within a Trust & Safety organization: IC, Manager, Sr. Manager, Director, Sr. Director and I aspire to be a VP at the right place, at the right time. | ||||||
62 | Kyra Watkin | https://www.linkedin.com/in/kwatkin/ | Career Coaching, Enforcement, People Management, Leadership, Research, Compliance, BPOs, Threat Intel | Roblox | Senior Manager, Trust & Safety Ops | https://calendly.com/book-kyra/30min?back=1&month=2024-02 | Getting resources, negotiating difficult conversations, finding the right job, advocating for yourself, motivating your team, and networking (even for introverts). | ||||||
63 | Virgilia Pruthi | www.linkedin.com/in/virgiliakaur | Career Coaching, Enforcement, People Management, Leadership, Product Development, Research | Expedia | Sr. Director of Product and Policy, Trust and Safety | https://docs.google.com/forms/d/e/1FAIpQLScKjJnz_KZTjS2i1QHNE_sb5JoBT4wQgvhyMJm_6EgDFrQFPQ/viewform | |||||||
64 | Evgenii Dokichev | https://www.linkedin.com/in/dokichev/ | Career Coaching, Customer Support (CX), People Management, Product Development, Research, Compliance | Tango.me | Head of Trust and Safety | Reach out on LinkedIn | Any questiond related to UGC moderation in terms of Video, Picture and Text. Human and AI. How to build and control the department? | ||||||
65 | Priyanka Purkayastha | https://www.linkedin.com/in/priyankapurkayastha26/ | Career Coaching, Policy, Enforcement, Customer Support (CX), People Management, Leadership, Product Development, Research, Partnerships, BPOs | Meta | Director | https://calendly.com/priyankapurkayastha | Practical tips and knowledge that helps in navigating the unique and complex world of Trust & Safety. For instance, how to balance glass vs rubber balls (prioritization tactics); why fall in love with the problem statement (and not the solution); the easy answer is hardly ever the best answer; the Traffic Light Approach to decision making; matrix vs functional organization structure and last but not least- how to persevere and stay optimistic while feeling challenged. | ||||||
66 | Cathryn Weems | https://www.linkedin.com/in/cathrynweems/ | Career Coaching, Policy, Enforcement, People Management, Leadership, Compliance, Legal, T&S History | Epic Games | Policy Lead, T&S | Reach out on LinkedIn | I've been in T&S roles for 20+ years and have managed people/teams for the majority of that time. I have a wide breadth of experience across most T&S functions, including policy development, customer support, child safety, legal & regulatory compliance, and operations. I've worked at Yahoo! (including Flickr), YouTube, Dropbox, Twitter, and Epic Games, and have also done some independent consulting. | ||||||
67 | Ece | www.linkedin.com/in/ece.ozkan | Career Coaching, Policy, People Management, Leadership, Compliance | Bumble | Policy Advsior | Reach out on LinkedIn | |||||||
68 | Megan Espeland | www.linkedin.com/in/meganespeland | Policy, Enforcement, People Management, Leadership | The Trade Desk | Director of Ad Policy Operations - Trust & Safety | Reach out on LinkedIn | Much of my T&S expertise is in the ads space covering issues such as creatives/content, targeting, privacy and highly sensitive verticals such as tobacco, alcohol, weapons, finance, healthcare, etc | ||||||
69 | Julia Nalven | https://www.linkedin.com/in/julia-nalven-45906717/ | Career Coaching, Enforcement, People Management, Leadership, Compliance, BPOs, Data analysis, SQL | When I Work | Head of Risk | Reach out on LinkedIn | Data analysis and data science skills, including SQL, running experiments, designing decision trees for enforcement decisioning | ||||||
70 | Jad Rizk | https://www.linkedin.com/in/jad-rizk-b8928391?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app | Enforcement, People Management, Legal, Investigation | Meta | Law Enforcement Investigations Analyst | Reach out on LinkedIn | Expertise in Investigations, tech, criminal law, policy, and Intelligence gathering. | ||||||
71 | Ashish Kalsi | https://www.linkedin.com/in/ashishkalsi/ | Career Coaching, Policy, Enforcement, Partnerships, Education and Outreach | TBA | TBA | https://calendly.com/ashishkalsi/catch-up-with-ashish-kalsi | A Trust & Safety professional with over 12 years experience of leading global programs at Google in areas related to scalable enforcement through automated and manual content moderation, policy development, policy education, user safety awareness and regulatory outreach. As one of the early Trust & Safety team members members at Google, I have witnessed and contributed to the evolution of the T&S landscape for Google's flagship product, Search. This gave me an opportunity to work across various functions of T&S, including policy development, refining classifiers, spam analysis and intel, tools development, vendor management and community engagements. I was also impacted by the first round of layoffs at Google and I was completely out of my depths and unprepared, especially having spent all my professional life at one company. If you're someone impacted by layoffs or concerned about it, I'd be happy to share my learnings and guide you through the process of handling and planning for these circumstances. | ||||||
72 | Augie Kennady | https://www.linkedin.com/in/akennady/ | Career Coaching, People Management, Leadership, Product Development | Chegg | Director of Trust & Safety | Reach out on LinkedIn | I've built out the T&S function at Chegg, as well as designed our in-house anti-abuse platform. | ||||||
73 | Priyadarshini Aditi Vatsyayan | https://www.linkedin.com/in/aditi-vatsyayan-b6aa3023/ | Policy, People Management | Bytedance India | People Manager | Reach out on LinkedIn | Adept at leading teams to ensure high-quality services while maintaining compliance with policies and standards. | ||||||
74 | Ruby Yuen | https://www.linkedin.com/in/rubyyuen/ | Career Coaching, Customer Support (CX), Product Development, Compliance | Ruby Y Consulting | Senior Product Manger, Trust and Safety | Reach out on LinkedIn | I have been working as Product/Program Management focusing on Fraud or Anti-Money Laundering globally for 15+ years. | ||||||
75 | Becky Foley | https://www.linkedin.com/in/becky-foley-6590594/ | Career Coaching, Policy, Enforcement, People Management, Leadership, BPOs, NO VENDORS | Tripadvisor | VP, Trust & Safety | Reach out on LinkedIn | I lead Tripadvisor’s global Trust & Safety organization, which is responsible for ensuring that Tripadvisor is fair, safe and trustworthy for the millions of consumers and businesses that use the platform every single day. | ||||||
76 | Ayşe Nur Dil Barutcu | https://www.linkedin.com/in/anurdilb/ | Career Coaching, Policy, Enforcement, People Management, Leadership, Research, Compliance, Legal | Oversight Board (Meta) | Case and Policy Officer | Reach out on LinkedIn | AI policy expertise, trust and safety, research and analysis for more than 7 years. | ||||||
77 | Spyros Kotoulas | https://www.linkedin.com/in/spyros-kotoulas/ | Career Coaching, Engineering, Enforcement, People Management, Leadership | Monzo | Engineering Director | Reach out on LinkedIn | Engineering for adversarial domains, how to address attacks, communicating with stakeholders, technical and product strategy, morale for trust and safety teams. | ||||||
78 | Klayton Kopecky | https://www.linkedin.com/in/klaytonkopecky/ | Career Coaching, Customer Support (CX), People Management, Leadership | Senior Director, Trust Support and Escalations | Reach out on LinkedIn | 25+ years working in banking, technology primarily from a leadership and risk/trust lens. Built several teams from scratch, enjoy helping others achieve more in their careers. | |||||||
79 | Derek E Baird | https://www.linkedin.com/in/derekbaird/ | Career Coaching, Policy, Leadership, Partnerships, Compliance, Children's Privacy (state and federal), Age Assurance, COPPA, KOSA | BeMe Health | Chief Youth Privacy & Policy Officer | https://calendly.com/debaird | My expertise is in children's privacy and privacy policy. I have worked on Trust & Safety teams at Disney, Togetherville, and numerous kids media and edtech companies. I have a patent on COPPA application and a Disney Inventor Award. I am a Trust & Safety judge for the SETDA Emerging Trends Forum for emerging edtech companies. | ||||||
80 | Maryse Williams | https://www.linkedin.com/in/maryselevywilliams/ | Career Coaching | JobMorph | CEO/Founder | https://calendly.com/jobmorph/15min | 30+ years in career services; 43k++ job seekers helped to land their dream jobs; BA Wells, MBA Loyola, MTS Harvard University, HBAP, Harvard Business School | ||||||
81 | Michal Totchani | https://www.linkedin.com/in/michaltotchani/ | Policy | X (Twitter) | Senior Policy Domain Specialist | Reach out on LinkedIn | Product policy day to day, working with cross functional teams, different approaches to policy making, checks and balances, emerging challenges in the policy sphere, being a generalists v. being a subject matter expert. | ||||||
82 | Rey Allie | https://www.linkedin.com/in/reyallie/ | Career Coaching, Policy, Enforcement, People Management, Leadership, Product Development, Research, Partnerships, Design | Amazon Web Services | Chief of Staff & Head of T&S GenAI Safety Readiness and Response | Reach out on LinkedIn | I have 13+ years of experience in tech (Amazon, TikTok, Google, Uber, Twitter, and a few startups). I've built and led teams across startups and large companies, excelling in both direct and indirect management, as well as individual contributor roles. My expertise is multifaceted, encompassing operational excellence (QA/training) and core Trust & Safety functions (policy, moderation,investigations, data analysis, and intelligence). I have a deep understanding of UGC T&S across all mediums (text, video,audio, images) and have contributed to product design and organizational strategy. From user-generated content to marketplaces and infrastructure, I understand the T&S landscape comprehensively. I've successfully championed T&S needs to executives and represented the company to advertisers and partners. | ||||||
83 | Lisa Quan | https://www.linkedin.com/in/lisatquan | Career Coaching, Policy, Enforcement, People Management, Leadership, Product Development, Research | Principal policy specialist | Reach out on LinkedIn | Policy dev/enforcement/consulting, working with product/eng at large tech company, program management, strategy & ops, people management, promos and career dev | |||||||
84 | Serghei Melnic | https://www.linkedin.com/in/serghei-melnic?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app | Policy, People Management, Leadership, Product Development, Research, Partnerships, Compliance, Legal, Design | Accenture | Bilingual Quality Assurance analyst | Reach out on LinkedIn | Mentoring, policy development, risk analysis, compliance, customer service, child safety, payment processes, project management, people management, training | ||||||
85 | Marcel Reis | http://linkedin.com/in/marcel-reis-ba197a12a | Career Coaching, Leadership, Project/Program Management | Amazon | Strategic Partner Relationships Program Manager | Reach out on LinkedIn | Project management, time management, work-life balance, setting boundaries, obtaining buy-in, managing conflict, and communicating with clarity and concision. | ||||||
86 | Tabea Wilke | https://www.linkedin.com/in/tabeawilke | Career Coaching, Engineering, Leadership, Product Development, Research, Compliance | Twincler | Founder & CEO | https://calendar.app.google/occrVZ5Roxp24r2E7 | |||||||
87 | Emily McDonnell | https://www.linkedin.com/in/emilyhmcdonnell/ | Career Coaching, Policy, Customer Support (CX), People Management, Leadership, Compliance | ParentSquare | Vice President, Trust & Safety | Reach out on LinkedIn | I would love to help you with topics such as transitioning into Trust & Safety, how to develop a T&S program & cultural identity (including policy development), and executive leadership. My background has been in education tech, so I will most directly be able to help with kids' tech/online safety, and I am most familiar with US law enforcement response/legal compliance. I enjoy helping with operational challenges as well. | ||||||
88 | Vishal Bahirwani | https://www.linkedin.com/in/vishal-bahirwani/ | Career Coaching, Engineering, People Management, Leadership, Product Development, Research | Capital One | Principal ML Scientist | Reach out on LinkedIn | |||||||
89 | Bryan Weisbard | https://www.linkedin.com/in/bryanweisbard/ | Career Coaching, Policy, Enforcement, Customer Support (CX), People Management, Leadership, Compliance | Meta | Director, Privacy Planning & Operations | Reach out on LinkedIn | Experience leading mid and large size trust & safety, data security and privacy operations and policy teams. Career growth and development as well as technical expertise. | ||||||
90 | Andrea Ran | https://www.linkedin.com/in/andrearan/ | Career Coaching, Customer Support (CX), Product Development, Partnerships, BPOs, Design | TaskUs | Trust & Safety Director | Reach out on LinkedIn | |||||||
91 | Fay Johnson | www.linkedin.com/in/faymjohnson | Career Coaching, People Management, Leadership, Product Development, Compliance | Nextdoor < Twitter < Meta | Head of Product, Trust & Safety and AI | Reach out on LinkedIn | Managing down, Managing up, strategy, annual planning, scaling safety operation, regulatory compliance, user reporting, transparency, appeals, oversight, etc | ||||||
92 | Anurag Viswanath | https://www.linkedin.com/in/anurag-viswanath/ | Career Coaching, Enforcement, Leadership, Product Development, Research, Design, Threat/ Abuse Intelligence | Product Manager Lead | Reach out on LinkedIn | T&S Products, Internal Moderation Tools, Abuse Intelligence infrastructure, Scaled API Abuse Detection/ Mitigation/ Enforcement, AI/ Machine Learning, Tiered enforcement pipelines (Automated and Semi-automated with Human-in-the-loop), Incident Management Infra + Tooling, Safety by Design | |||||||
93 | Aruna Srinivasan | https://www.linkedin.com/in/arunasvasan/ | Career Coaching, Policy, People Management | Senior Product Policy Manager | Reach out on LinkedIn | I have 6+ years of product policy development at Google's T&S org and have led global teams. I am happy to discuss product policy issues, what a policy role in T&S field entails and people management skills. | |||||||
94 | Mossab Saleem | https://www.linkedin.com/in/mossab-saleem-058415217?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app | Policy, Enforcement, People Management, Leadership | Accenture | Project manger | Reach out on LinkedIn | Over 7 years of experience in T&S as trainer, QA and a team lead. | ||||||
95 | Nazli Togrul | https://www.linkedin.com/in/nazli-togrul/ | Career Coaching, Policy, Enforcement, Research, Partnerships | Weber Shandwick | Narrative Intelligence Manager | Reach out on LinkedIn | Misinformation, content moderation, social media fact-checking at Meta/Twitter/TikTok, narrative intelligence and social listening, academic research in these areas. Ex Reuters. | ||||||
96 | Ganapathy Subramanian Ramachandran | https://www.linkedin.com/in/ganapathysubramanianr/ | Career Coaching, Engineering, People Management, Leadership, Product Development, Research | Palo Alto Networks | Sr Principal Engineer/Architect | Reach out on LinkedIn | I love helping others navigate tech challenges, especially when it comes to designing distributed systems and creating smooth user experiences. With over 14 years in the field and experience as a founding engineer at an e-commerce startup, I’ve seen what it takes to build things from scratch. I can guide you on how to architect scalable, secure applications and handle complex data systems, sharing what I’ve learned along the way. | ||||||
97 | Nitesh Shivapooja | https://www.linkedin.com/in/niteshshivapooja | Career Coaching, Engineering, Enforcement, People Management, Leadership, Product Development, Design | Sr Manager | https://calendly.com/niteshshivapooja/30min | As an early member of Trust and Safety at Google, I've had the opportunity to work across product areas including social, gaming, search and enterprise. I've had the opportunity to lead and develop strategies across across issue types reaching from spam to terrorist content and Csam. I'm happy to share my experience and knowledge in trust and safety leading and setting up policy, analyst and engineering teams. | |||||||
98 | Sach Carpenter | https://www.linkedin.com/in/sach-carpenter-a18aa242/ | Policy, Enforcement, People Management, Leadership, Compliance | VRChat | Lead, Trust & Safety | Reach out on LinkedIn | Employee wellness/retention, crisis management, behavioral analysis, efficiency. I've built T&S teams from scratch in orgs ranging from indie startups to Fortune 500 companies. It's my purpose to reform this industry to improve employee wellness and retention. | ||||||
99 | Rahul Jain | https://www.linkedin.com/in/rhljain08/ | Career Coaching, Policy, Engineering, Enforcement, Customer Support (CX), People Management, Leadership, Compliance | Meta / Facebook | Software Engineering Manager | Reach out on LinkedIn | I have been deeply involved in the field of integrity, trust and safety, regulatory compliance and governance, fraud prevention for past 7.5 years. I have applied my knowledge and expertise across Ads, Commerce, Financial Tech and Metaverse domains. My journey has been marked by both academic and practical engagements, allowing me to develop a comprehensive understanding of the field. I can share knowledge on how to educate business around trust and safety, policy enforcements and regulatory needs to support business growth. I can help companies develop products to resolve trust and safety issues that their customers are facing. I can share knowledge on how to create products to onboard businesses while reducing financial frauds and meet the tax compliance and other regulatory needs. I can also share knowledge around how to establish policies that can help in business growth and ensuring users' safety on platforms. I also have experience around how to build scalable infrastructure around policy enforcement using Machine learning models and human reviewers and how to scale enforcements while reducing false positives. I have led multiple teams and coached engineers and other partners to attain crucial trust and safety skillset and how to think of businesses while not compromising the trust and safety standards. | ||||||
100 | William Wolfe | https://www.linkedin.com/in/williamtylerwolfe?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app | Career Coaching, People Management, Leadership | Pinkerton @ Roblox | Protective Intelligence Analyst | Reach out on LinkedIn | Intelligence, investigations and leadership | ||||||