Police dataset
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(Time in minutes)
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201020112012Notes
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Police ForceGrade 1- EmergencyGrade 2- PriorityGrade 3- Non-emergencyGrade 1- EmergencyGrade 2- PriorityGrade 3- Non-emergencyGrade 1- EmergencyGrade 2- PriorityGrade 3- Non-emergency
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Avon and Somerset Constabulary 8.7061.30208.6010.1057.40194.0010.5057.90199.30
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Bedfordshire Police ---------
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Cambridgeshire Constabulary 13.00135.00575.0035.00491.0035.00693.00In April 2011 the old call grades were replaced by 'Response Incidents' and 'Scheduled Contact Incidents'. The old gradings of 'emergency' and 'priority' have been combined in the response given to your questions.
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Cheshire Constabulary 10.2036.60-10.0054.39-9.7960.48-For 2012 only Jan- March info was provided, average was calculated using this
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City of London Police ---------Did not disclose information
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Cleveland Police ---------Does not hold the information
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Cumbria Constabulary 33.2252.66210.7612.2642.21284.6711.9159.01360.12
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Derbyshire Constabulary ---------
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Devon and Cornwall Constabulary ---------Does not hold information
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Dorset Police 8.2830.8883.678.1931.1380.388.1831.0268.21
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Durham Constabulary 10.0040.00400.0010.0041.00295.0012.0052.00398.00
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Dyfed-Powys Police ---------
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Essex Police 11.0033.00272.0011.0048.00294.0012.0087.00466.00
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Gloucestershire Constabulary ---------
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Greater Manchester Police 6.0537.15143.097.2164.40240.00
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Gwent Police ---------Did not disclose information
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Hampshire Constabulary --------Did not disclose information
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Hertfordshire Constabulary --------
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Humberside Police ---------Did not disclose information
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Kent Police 11.58148.1510.0371.2411.0983.51
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Lancashire Constabulary 8.7036.10486.008.6034.30426.008.7036.30444.00
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Leicestershire Constabulary ---12.0050.44-10.3554.37-
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Lincolnshire Police 9.20--9.7033.00-10.6041.50-
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Merseyside Police ---------Did not disclose informaton
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Metropolitan Police Service 9.3738.23461.069.4239.30517.0610.0344.19725.33
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Norfolk Constabulary 9.2131.30706.359.1431.45701.279.0030.38678.09
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North Wales Police ---------Does not hold information
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North Yorkshire Police ---12.0045.0047.0011.0045.0041.00
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Northamptonshire Police ---------Does not hold data
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Northumbria Police 5.5512.2537.085.5513.3640.066.1714.1736.57
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Nottinghamshire Police 12.0051.001,200.0012.0071.001,920.0012.0081.002,220.00
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South Wales Police 13.0096.00-12.0070.00-13.0067.00-
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South Yorkshire Police 7.2740.017.1435.897.5742.87
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Staffordshire Police 6.53128.011,071.5210.3794.35834.286.3670.09654.45
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Suffolk Constabulary 7.3621.54119.066.5426.30135.247.1825.30131.42
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Surrey Police 12.0945.41377.1110.4739.57337.4410.2235.54270.01
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Sussex Police 10.0055.00783.0011.0057.00654.0013.0067.00641.00
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Thames Valley Police 13.1085.63465.0011.9870.83415.8012.2562.30445.20
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Warwickshire Police 8.0172.57583.059.3790.16658.467.5138.04737.35
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West Mercia Police 8.60128.061,324.007.94108.201,021.008.48108.451,271.00
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West Midlands Police 13.13129.00380.0010.2257.35330.0010.1744.47360.00
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West Yorkshire Police 9.0038.0041.008.0034.0046.008.0035.0046.00
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Wiltshire Police9.0541.038.0731.018.2431.25
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Abandoned call rate
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