IVR Mapping Sample

	A	B	C	D
1	ivrSystemId	ivrCode	mappingType	mappingValue
2	payments	1-1	GEM	https://YOUCOMPANY.shelf.io/read/3ae3937b2b4003e814d998ee?view=dashboard&trigger=title&component=pinned-content&source=shelf
3	payments	1-2	SEARCH	https://YOURCOMPANY.shelf.io/?cp=1&gt=Document&it=snippet&ps=20&sb=RELEVANCE&so=ASC&term=credit%20card&tg=policy
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