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HECVAT™ Solution Provider Response - Start Here
Version 4.1.1
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Date Completed
10/1/2025
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Instructions for Solution Providers
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1. Complete the "Start Here" tab and review the "Required Questions" guidance to find the other sections are required for your product or service.
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2. Complete the "Organization" tab and the applicable questions in each of the next 5 tabs (Product through Privacy) that apply, based on your answers to the "Required Questions."
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3. Guidance in column E may change based on your answers to prompt details in "Additional Information." If leaving an answer blank, you must also state why in "Additional Information".
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4. DO NOT complete any fields in the "Evaluation" sheets or the "Analyst Notes" column.
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5. Return the completed file to institutions.
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* Denotes critical questions. Critical questions are those deemed most important to institutions by higher education volunteers.
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For full instructions, please visit educause.edu/HECVAT
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General Information
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GNRL-01Solution Provider NameJB International
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GNRL-02Solution NameTrilby Suite
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GNRL-03Solution DescriptionEnd-to-end immigration case management system for international students, scholars, and employees of higher education institutions.
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GNRL-04Solution Provider Contact NameJason Baumgartner
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GNRL-05Solution Provider Contact TitleCEO/Founder
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GNRL-06Solution Provider Contact Emailjason@jb.international
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GNRL-07Solution Provider Contact Phone Number812.203.0402
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GNRL-08Country of Company HeadquartersUnited States
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GNRL-09Employee Work Locations (all)United States
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Company Information
AnswerAdditional InformationGuidanceAnalyst Notes
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COMP-01Do you have a dedicated software and system development team(s) (e.g., customer support, implementation, product management, etc.)?*YesDescribe the structure and size of your software and system development teams. (e.g., customer support, implementation, product management, etc.).
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COMP-02Describe your organization’s business background and ownership structure, including all parent and subsidiary relationships.JB International LLC is a privately owned company founded in 2019 by Jason Baumgartner. As the sole owner and operator, Jason Baumgartner oversees the strategic direction and operations of the company. JB International specializes in offering services tailored to its clients' needs, leveraging its expertise to provide customized solutions. There are no parent or subsidiary companies associated with JB International, making it an independent entity focused on delivering value directly through its core business activities. Trilby Suite was formulated to be a comprehensive student, scholar, and employee application, with integration with SEVIS, FLAG, and USCIS.Include circumstances that may involve offshoring or multinational agreements.
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COMP-03Have you operated without unplanned disruptions to this solution in the past 12 months?Yes
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COMP-04Do you have a dedicated information security staff or office?YesJB International does not have a dedicated Information Security staff or office at this time. Instead, security is a shared responsibility across the small team. A dedicated Infosec committee drives the security strategy, with a strong focus on application and data security. Trilby Suite, the company's primary product, is designed to be a secure, end-to-end immigration case management system, with measures in place to protect both the users and their data. As JB International grows, the need for a dedicated Information Security team will be reevaluated to ensure continued focus on security.Describe your information security office, including size, talents, resources, etc.
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COMP-05Use this area to share information about your environment that will assist those who are assessing your company's data security program.Trilby Suite is hosted within Azure Government Cloud in a tenant managed by JB International and meant only for the Trilby Suite platform. The application is built with Java and Flutter for the front-end, with JavaScript (on the nodejs platform) used as the language for the server-side code. Trilby Suite is developed with Azure Platform-as-a-Service, using the App Services suite, meaning that Azure is responsible for maintaining and monitoring all of the infrastructure used to run the application. This allows the team at JB International to put a heavy focus on application security, as well as data security.

JB International LLC is committed to maintaining a secure and compliant data environment to protect sensitive information. Key aspects of our data security program include:

Data Encryption: All data, both at rest and in transit, is encrypted using industry-standard encryption protocols to ensure that it remains secure and inaccessible to unauthorized individuals.

Access Control: We implement strict access control measures, including role-based access and multi-factor authentication (MFA), to ensure that only authorized personnel have access to sensitive data.

Regular Audits and Monitoring: Our systems are regularly audited and monitored to detect and respond to any potential security threats. We use automated tools and manual reviews to ensure ongoing compliance and security.

Employee Training: All employees undergo regular training on data security best practices, including recognizing phishing attempts, handling sensitive information, and adhering to company security policies.

Incident Response Plan: We have a comprehensive incident response plan in place to quickly and effectively respond to any data security incidents. This plan includes steps for containment, investigation, notification, and remediation.

Data Backup and Recovery: Regular data backups are performed, and we have established data recovery procedures to ensure business continuity in the event of data loss or system failure.

Compliance: JB International adheres to relevant data protection regulations and industry standards, including GDPR and other applicable laws, to ensure the privacy and security of client data.

Physical Security: Our facilities are equipped with physical security measures, such as secure access points and surveillance, to prevent unauthorized physical access to our data centers and offices.

By implementing these measures, JB International ensures a robust data security program designed to protect client information and maintain trust in our services.
Share any details that would help information security analysts assess your solution.End Table Data
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Required Questions
AnswerAdditional InformationGuidanceAnalyst Notes
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REQU-01Are you offering either a product or platform, as opposed to only offering a serviceYesDO complete the Product and Infrastructure worksheets
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REQU-02Does your product or service have an interface?YesDO complete the IT Accessibility worksheet.
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REQU-03Are you providing consulting services?YesDO complete the Consulting section in the Case-Specific worksheet
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REQU-04Does your solution have AI features, or are there plans to implement AI features in the next 12 months?NoDO NOT complete the Artificial Intelligence (AI) worksheet
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REQU-05Does your solution process protected health information (PHI) or any data covered by the Health Insurance Portability and Accountability Act (HIPAA)?NoDO NOT complete the HIPAA section in the Case-Specific worksheet
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REQU-06Is the solution designed to process, store, or transmit credit card information?NoDO NOT complete the PCI-DSS section in the Case-Specific worksheet
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REQU-07Does operating your solution require the institution to operate a physical or virtual appliance in their own environment or to provide inbound firewall exceptions to allow your employees to remotely administer systems in the institution's environment?NoDO NOT complete the On-Prem section in the Case-Specific worksheet
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REQU-08Does your solution have access to personal or institutional data?YesDO complete the Privacy tabEnd Table Data
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Note: The "Organization" tab is required for ALL products and services.
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Copyright © 2025 EDUCAUSE
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