Summary of new editors questions and challenges (shared publicly)

	B	C	D	E	F	G
1	groupings of summaries	Summary of cluster (reds)	Individual challenges and questions (clusters)	frequency	communities	question or challenge? (challenges are from the mentors experience with new editors. questions are directly from new editors to mentors)

2	the context of wikimedia projects	Contextual confusion about difference between wikipedia and other wiki projects	Some users don't understand differences between other sister projects and takes them as part of Wikipedia	frequent	Cs	Ch
3	the context of wikimedia projects		Wikimedia projets are a maze	not frequent	Fr	Ch
4	the basics of editing	basics of logging in user names, and accounts	I don't like my IP address is being recorded. Why this appeared?	not frequent	Cs	Q
5			How can I change my username?	not frequent	Cs	Q
6			How can I delete my account?	not frequent	Cs	Q
7		About where or how to get help	Sometime, newbies don't know where they can ask at all. They ask at multiple places.	frequent	Cs	Ch
8			Newcomers are afraid or don't think they should ask for a question.	frequent	Fr	Ch
9			Existing help pages are not well integrated to the whole wiki.	frequent	Fr	Ch
10			Newcomers want prompt replies. "If they ask you for something at 11:00 and you reply at 19:00, they've done others things (including resolving what they've been blocked with in-between".	frequent	Fr	Ch
11			People think Wikipedia is a Q&A place, so there are questions that are not about contributing.	frequent	Fr	Ch
12		about user pages	What should be on my user page? Do I have to have it?	frequent	Cs	Q
13		Wiki jargon	Wikipedia has a specific vocabulary.	not frequent	Fr	Ch
14		About the visual editor	I don't have overview of headlines in visual editor. There's no table of contents displayed.	not frequent	Cs	Ch
15		Editing tools	Is it necessary to use wikitext?	not frequent	Cs	Q
16		Editing tools	It is challenging for new editors to understand wikisyntax. For people who are not familiar with software development, people feels anxious.	very frequent	Ko	Ch
17		About creating and using drafts	How to publish my draft?	very frequent	Fr	Q
18			Can I work on more than 1 article at once using my own sandbox?	frequent	Cs	Q
19			How should I publish an article from my sandbox?	frequent	Cs	Q
20			Renaming drafts to become articles.	frequent	Fr	Ch
21			Is my draft good enough to be published? / Why my draft hasn't been reviewed.	vey frequent	Fr	Q
22		How to create an article	There's a mistake in your article. Please fix it!/How to create an article?	very frequent	Cs
23		How do I add a reference?	How to add a reference to an article?	very frequent	Cs	Q
24			How to change URL in a reference?	frequent	Cs	Q
25			I added references to an article. They aren't under the "Reference" (References in English) headline, but at the bottom of the article. I tried to move them by using Cut and Paste tools, but it didn't help.	not frequent	Cs	Q
26		Can't find references	I'm writing an article about a theatre but I cannot find sources, but I really think it is important topic. What I can do?	very frequent	Cs	Q
27		keyboard problems	Some characters cannot be written, keyboard don't react.	frequent	Cs	Ch
28		Formatting an article	How can I insert non-breakable spaces?	frequent	Cs	Q
29		Formatting an article	How to add paragraphs in edit source mode?	frequent	Cs	Q
30	questions about discussion and history pages	About discussion / talk and history pages	Newbies don't know how to use discussions.	very frequent	Cs	Ch
31			Newbies do not see the "main" edit/talk button. Then, newbies sometime write to their personal talkpage and expect they see the talk of the article.	frequent	Cs	Ch
32			History pages are not visible nor understood.	frequent	Fr	Ch
33			People don't sign messages on mentors talk pages, or indent replies.	frequent	Fr	Ch
34	Questions about policies	About content creation (Encyclopedic style)	In my topic, a lot of sources are saying different things. What should I say in the article?	very frequent	Cs
35		About content creation (Encyclopedic style)	It is challenging that users usually lack the "encyclopedic writing" skills, and they usually have conflict of interest.	very frequent	Cs
36		lack of understanding of the collaborative editing model	Newbies are afraid not to have a hierarchy over them, telling them if what they do is good or bad.	frequent	Fr	Ch
37			Articles are percived as private properties.	frequent	Fr	Ch
38			I don't want XYZ editing my articles. Stop them from doing it.	not frequent	Cs	Ch
39			People prefer to create articles instead of completing existing ones, because they have identified a missing element.	very frequent	Fr	Ch
40		Policies in general are challenging for newbies to understand	Wikipedia policies are not similar to the law system or technical standards or any other policies users might know from their life. They can be not understandable to the newbies.	very frequent	Cs
41			Rules and process are too complex.	very frequent	Fr
42			It is challenging for new editors to understand Wikipedia's strict copyright policies, and often lacks clear understanding of Copyright.	very frequent	Ko
43		Policy: No original research	What is original research? I'm not doing research, but my text was marked as containing original research.	frequent	Cs
44		Policy: No original research	It is challenging that users have problems with: 3. citing original source	frequent	Ko
45		Policy: Copyright (photos and text)	Can I use X I didn't create on Wikipedia? It was published in Y.	very frequent	Cs
46			My photos/article were marked as copyright violation. I'm an author of the text in question, it is not copyright violation.	very frequent	Cs
47			If I photograph somebody, can I use that photo in Wikipedia?	frequent	Cs
48			How to enforce my photos to be published with a watermark?	not frequent	Cs
49			It is challenging that users have problems with copyright: 1. distinguishing free and nonfree media	frequent	Ko
50			It is challenging that users have problems with copyright: 3. understanding diff between Wikipedia and namuwiki license (CC BY SA 3.0 v. CC BY NC SA 2.0 KR)	frequent	Ko
51			Copyright compatibility with WIkipedia free-licencing is not a well known notion	frequent	Fr
52			It is challenging that users have problems with copyright: 4. importing texts from other language Wikipedia	frequent	Fr
53		Policy: Notability	How to prove my article's subject is notable?	very frequent	Cs
54		Policy: Notability	How can I create a new article? / Is the topic I'm working on matches inclusion criterias ?	very frequent	Fr
55		Policy: promotional content	My article was deleted/marked as promotional. How to fix this issue?	very frequent	Cs
56		Policy: promotional content	Why my page (in the case of a promotional page) has been reverted/deleted?	frequent	Fr
57	questions about more advanced editing	About categories	How can I create a category?	frequent	Cs	Q
58		About categories	How can I add categories?	frequent	Cs	Q
59		About tables	How do I add a table to an article?	not frequent	Ko	Q
60		About tables	It is challenging that users have problems with: 1. wikitable	frequent	Ko	Ch
61		About info boxes	How can I use an infobox?	frequent	Cs	Q
62			How to add data to infobox? Last time, the data loaded automatically.	not frequent	Cs	Q
63			How can I add an image to an infobox?	very frequent	Fr	Ch
64		Renaming an article	How can I rename an article?	frequent	Cs	Q
65		About abuse filter	Abuse filter blocks me from saving edit	frequent	Cs	Ch
66		About templates	It is not easy to choose and/or add a template	not frequent	Fr	Ch
67		About edit conflicts	After "edit conflict" they start panic and say "the content got lost"	frequent	Cs	Ch
68		About system messages / notifications	Why did I get a welcome message while I don't speak French?	not frequent	Fr	Q
69			Newbies don't know somebody replied (in Echo notifications)	very frequent	Cs	Ch
70			Newbies don't understand some notifications, for example they wander if they should do anything with notification saying "Your article was connected to Wikidata".	frequent	Cs	Ch
71			Over-bannering on new articles	very frequent	Fr	Ch
72			Over-templating new articles	very frequent	Cs	Ch
73		Linking between wikis	How to add links to other Wikipedias?	frequent	Cs	Q
74		Translation questions and challenges	Can I translate an article from other language version?	frequent	Cs	Q
75			Can you check my ongoing translation?	frequent	Fr	Q
76			Can I create an article in [language] on French Wikipedia? / I've created an article in a foreign language on French Wikipedia and it has been deleted.	not frequent	Fr	Q
77			Can I create an article on [language] Wikipedia?	not frequent	Fr	Q
78			It is challenging that users have problems with: 2. translating	frequent	Ko	Ch
79	Questions about Wikimedia Commons	About Wikimedia Commons	It is challenging that users have problems with copyright: 2. understanding the diff between uploading to Commons and requesting upload to local	frequent	Ko
80			How to add link to category on Wikimedia Commons? (commonscat)	frequent	Cs
81			Why is my photo on Commons (uploaded by bot "images uploaded by new users"?	not frequent	Cs
82	Questions about adding images to articles	Getting images into articles	I've uploaded an image. How to get t to the article?	very frequent	Cs
83			How to add/change the image on the article?	very frequent	Fr
84			I've mistakenly uploaded one photos to two names. How can I upload the right photo to the second (wrong) name?	frequent	Cs
85			How to change photo in article with another photo?	frequent	Cs
86			How to upload an image to Wikipedia?	frequent	Cs
87			How can I edit description of photo I've uploaded?	not frequent	Cs
88	Dealing with notifications about their work	Difficulty dealing with notification templates on their content	I've fixed an issue noted by maintenance template and it did not disappear. Why?	very frequent	Cs	Q
89			There is now a big banner on the page I've created. What can I do?	very frequent	Fr	Q
90			Why my page has been deleted?	very frequent	Fr	Q
91			Why my edit has been undone/reverted?	very frequent	Fr	Q
92			Users don't understand actions taken by others, eg template requesting edits, deletion or something similar.	very frequent	Cs	Ch
93			undo/Reverts on newbies contributions	very frequent	Fr	Ch
94	Disambiguation	Disambiguation	It is challenging that users have problems with: 4. disambig / choosing which should be "disambig page" or not	frequent	Ko	Ch
95	Disambiguation	Disambiguation	What should I do when the page I want to create is a namesake?	frequent	Ko	Q
96	Questions about curation	Curation	I disagree with change proposed by other Wikipedian. What can I do?	frequent	Cs	Q
97			Can I edit the edit summary after I saved the edit?	not frequent	Cs	Q
98			That article is defamatory. How can I report it or change it?	not frequent	Fr	Q
99		How to delete something?	How to delete article I published?	frequent	Cs	Q
100			How to delete a redirect and replace it with text?	frequent	Cs	Q