OPRNS ROR 02262026.xlsx

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1	OPERATIONS DEPARTMENT The Risk Registry and Action Plan reflects the current and recent levels of risks recognized by the officials and employees of the PNR. The overall objective of this plan is to identify, assess and manage strategic risks and opportunities that could affect the products and services of the PNR. The Risk Registry and Action Plan is updated every year by the Corporate Planning Division, and changes are suggested by risk owners, composed of the Division and Department Managers. Changes can be proposed outside of the review cycle, should the administrative environment or risk landscape change. The Risk Registry and Action Plan of the PNR is presented here under following inputs gathered over a series of workshops with risk owners.
2	CONTEXT				RISK and OPPORTUNITY IDENTIFICATION				RISK and OPPORTUNITY ANALYSIS and PRIORITIZATION				RISK TREATMENT / OPPORTUNITY ACTION PLAN					MONITORING AND REVIEW
3	No.	Date Revised	Related internal/ external issue	Interested Parties	Source/Cause (Uncertainty)	Consequence/ Effect	R / O	Description of Risk/ Opportunity	Consequence Rating	Likelihood Rating	Risk/ Opportunity Rating	Action Priority	Risk Owner	Current Control/ Current Situation	Contingent Action	Action Plan	Timelines	Progress on Actions	Status (Open/ Ongoing/ Closed)	Re-evaluation of Consequence	Re-evaluation of Likelihood	New Risk/ Opportunity Rating	New Action Priority
4	No.	Date Revised	Related internal/ external issue	Interested Parties	Source/Cause (Uncertainty)	Consequence/ Effect	R / O	Description of Risk/ Opportunity	Consequence Rating	Likelihood Rating	Risk/ Opportunity Rating	Action Priority	Risk Owner	Current Control/ Current Situation	Contingent Action	Action Plan	Timelines	Progress on Actions	Status (Open/ Ongoing/ Closed)	Re-evaluation of Consequence	Re-evaluation of Likelihood	New Risk/ Opportunity Rating	New Action Priority
5	1	Feb-26	Limited plantilla position	PNR	Timeline of reorganizational approval	Overreliance on non-permanent staff; potential knowledge loss; limited career pathways	O	Opportunity to restructure workforce for efficiency and sustainability	3	4	12	High	OPRNS	Hiring of Job Order workers to fill gaps	N/A	Submission of proposal for reorganization to the committee	2026	Review of organizational structures, and consultation with management and HR to align staffing with operational needs	Open
6	2	Feb-26	Values transformation and upgrading of skills	PNR	Undpredictable pace of skills adaptation	Inconsistent performance during transition; potential resistance to new practices	O	Opportunity to enhance workforce competence and adaptability	2	4	8	Medium	OPRNS	Close supervision of staff	N/A	Implement structured values transformation program and skills upgrading plan through refresher training courses.	2026	Updating of resfresher courses for Operations Personnel	Ongoing
7	3	Feb-26	Availability of advanced railway technology	PNR, Train Passengers	Procurement funding	Inefficiency, delays, inability to meet modern standards	O	Opportunity to modernize systems for efficiency, safety, and customer satisfaction	5	5	25	High	OPRNS	Manual ticketing and signaling system	N/A	Procurement services and upgrades	2026	Preparation of upgrade proposals to enhance efficiency and service quality.	Ongoing
8	4	Feb-26	Ticketing System	PNR, Train Passengers	Uncertainty in accuracy of manual ticket reporting; vulnerability to human error and fraud	Loss of revenue; inaccurate reports; potential audit findings	R	Risk of revenue loss and inaccurate reporting	4	3	12	High	OPRNS	Random audit of ticket sales and daily monitoring of ticket actual sales and stock on-hand by station agents and train conductors.	Require station agents and conductors to submit written justifications for discrepancies.	Establish a reporting dashboard for real-time monitoring of ticket sales and stock levels.	2026	Implemented a spreadsheet-based monitoring tool for ticket sales and stock management across all personnel	Ongoing
9	5	Feb-26	Resumption of train operations to suspended lines	PNR, Train Passengers	Resource allocation	Loss of revenue opportunity	O	Opportunity to increase revenue, mobility, and interconnectivity	5	5	25	High	OPRNS	Operation of Lucena to Calamba, Naga to Sipocot, and Naga to Legazpi	N/A	Expanding available operational routes	Q4 2025	Extending Naga–Sipocot operations to Lupi Viejo	Ongoing
10	6	Feb-26	Interruption in revenue service lines	PNR, Train Passengers	Acts of terrorism, epidemic/pandemic, natural calamities	Stopping of train operation; loss of revenue; unmet targets	R	Risk of service disruption and revenue loss	5	3	15	High	OPRNS	Capacity building of personnel	If disruption occurs, activate emergency protocols, reroute services, and coordinate with LGUs for continuity	Institutionalize disaster preparedness and system strengthening	2026	Preparation of Public Service Continuity Plan	Ongoing
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12			Prepared by:					Reviewed by:							Approved by:
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14				JOSELINE A. GERONIMO								ATTY. CELESTE D. LAUTA					DEOVANNI S. MIRANDA
15				Department Manager A								Assistant General Manager					General Manager
16				Operations Department								Team Leader, PNR Quality Management System
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