Freight Claim Request (Responses)
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1
64809CSRType of Damage?SBUCustomer NameDelivery NumberRMA NumberRMA ($ dollar amount)Item (For multiple items - "See RMA")Qty (For multiple items - "See RMA")CarrierOriginal Tracking NumberDamage Details (Be specific)Replacement Order Sent?Date Claim FiledClaim #Freight Claim $$ of Claim PaidStatus of Claim (Pending/Closed)Outcome (Paid/Denied/Unable to File)Reason for DenialComments
2
9/5/2017 9:46:33CaseySigned DamageGBG-PCS [LAS VEGAS]39901291584085000NA1Conway522425433Damaged in transit. RMA was made.No9/26/2017CC1231122$5,000Pending
3
9/5/2017 10:18:44CaseyLost ShipmentGBG-PCS [LAS VEGAS]39901291586515000NA1Conway522-4254331 B2000 lost

Another freight claim file for one that had damage.
No9/25/2017CC1231125$5,000Pending
4
9/5/2017 13:52:52CaseySigned DamageGBG-PCS [LAS VEGAS]39877563584031411.16NA1Conway204-09038-6
Team,

Please write up an RGA for PCS (Vegas) for JO225LC. The unit was damaged when the customer opened the box. PO # PLV22431 is where that came from.

Let me know if you have any questions. Thanks.

AJ Coley

On Mon, Aug 14, 2017 at 9:21 AM, Coley, AJ <aj.coley@powerprodllc.com> wrote:
Hi Warren,

We do have 1 JO225LC in stock that we can get out to you. Please provide a PO, and I’ll be sure the team gets that out to you quickly to service your customer.

JO225LC - $1,411.16
No9/26/2017CC1231134$1,411Pending
5
9/5/2017 14:02:41CaseySigned DamageGBG-PCS [LAS VEGAS]393969665700315000B20003Conway522-26795-53 were refused because of damage to the handle Per AJYes
6
9/11/2017 13:15:12CaseyRefused DamageGB
G-ORGILL BROTHERS INC DROP SHIP [MEMPHIS]
40003537NANANANAUPS Parcel1ZX1701X0310933251order was refused due to wet, ripped and decrepid boxes. reshipment has been made.
waiting on pictures
Yes9/26/201756923999$577Pending
7
9/11/2017 13:48:13KaraRefused DamageGMMI
M-DONOVAN MARINE INC [HARAHAN]
3994396858714$698.27SEE RMASEE RMAUPS Parcel1ZX1702V0302199457
PENSACOLA REFUSED 1 BOX DAMAGED, MISSING 10 OF 403373, 4 OF 6364CRN, 4 OF 305CRMB, 2 OF 6083CR & 3 OF 2300A. PLS RESHIP REBILL

Yes9/26/201756924910$773Pending
8
9/13/2017 13:53:33KaraRefused DamageGMMIV-MASTERVOLT [END USER]4000899158838$0.00360240051UPS Parcel1ZE7343V0300101575
CUSTOMER REFUSED DUE TO DAMAGE - ITEM FOR A WARRANTY ORDER - TOTAL VALUE OF ITEM $4,514.00 - SHAD IN TECH SUPPORT MAY HAVE FURTHER INFORMATION.
Yes9/26/201756925121$4,514Pending
9
9/26/2017 10:12:03CaseySigned DamageGB
G-VON ROHR EQUIP CORP [BLOOMFIELD]
40119638591364800B20001
Old Dominion
5314349712
Additional Pictures

To whom it may concern,

We have just received a shipment of B2000s off the shipping company Old Dominion, OSD# 074092640, PRO# 5314349712. Attached are pictures of the bender the bending shoe is damaged right off the truck. I need to get this resolved as soon as possible, as these benders are already allocated to my customers. Further information about this order PO# 025037, Order# 40119638, LP# 117886563
Yes9/26/20171709989$4,800Closed
10
9/28/2017 8:30:52CaseyLost ShipmentGB
G-NORCROSS ELEC SUPPLY [SUWANEE]
40103010NANANANASAIA10172239740 4
Shrink Wrap:Some was red and some was clear. GB shrink wrap is pink(red). Sounds like it was re-wrapped maybe due to damage or something. As a result product most likely went missing.

09/21: Short all MS-950B : all 40 bkts. Reship on order #1749382 . Credit to be requested from collector in amount of $912.00

Shipped SAIA: 10172239740

BOL sent to Allen Bryson :

Weights match up. Will File Freight Claim.
Yes
11
10/2/2017 16:08:50TracyRefused DamageGMMIEl Capitan Sport Center4000370259328756.76see belowsee belowUPS Parcel1ZX1702V0302210728
Customer refused delivery on this shipment, as the box was damaged.

When we received the shipment back here, there are missing items:
1591-FI.White - 1 pcs $24.80
701 - 2 pcs $16.24 EA = $32.48
S30-15 - 6 pcs $22.82 EA = $136.92
Yes10/04/201757062632$756.76Pending
12
10/3/2017 13:13:50CaseyLost ShipmentGB
G-TRUE VALUE COMPANY DROP SHIP [CHICAGO]
40099800NAnananaUPS Parcel
1ZX1701X0310984625
Lost package: Tracking still says in transit. Been in Rockford, IL since 09/18/17. Called UPS: no update.

Total Dollar amount of item missing: $364.05

Will reship items on a new sales order.
Yes10/04/2017$364Pending
13
10/10/2017 9:35:49CaseyLost ShipmentGB
G-ORGILL BROTHERS INC DROP SHIP [MEMPHIS]
39894083NANANANAUPS Parcel1ZX1701X0310865101
2 BH-75 was on that tacking number. Credit memo sent in amount of $22.17


Danny,
Well actually it is UPS, not Fed-ex. This package was last scanned on 08-23-17 in Miami. The receiver asked me to locate their package, and I spoke to UPS on 09-18-17. They instigated an investigation for this lost package. I called the 800 number for UPS last week, and the recording informed me that it could take up to 2 weeks for results to be available, and they would only communicate with the sender. It has been two weeks today and I was again trying to follow up on their progress on finding the lost package – Tracking # 1ZX1701X0310865101.
Thanks,

Marianne Whitman
No09/18/20175678547101A$1000ClosedDeniedNot Approved
14
10/19/2017 10:03:07CaseyRefused DamageGB
G-CARSONS NUT & BOLT CO [GREENVILLE]
40304010NAnAnAnAUPS Parcel1Z6E8E990302087486
Refused shipment:

Total amount is $87.97 including freight charge.

Original Order # 1761082

Will Make a reshipment
Yes10/20/201757346739$87.96$87.96ClosedPaid
15
11/15/2017 16:02:52CaseyLost ShipmentGB
G-BUENA TOOL CO [SANTA BARBARA]
40474675nanananaUPS Parcel1Z6E8E990302117569Lost package : $2000.00No03/06/2018 6007454001A $1,996Pending
16
11/15/2017 16:04:12CaseySigned DamageGB
G-BUENA TOOL CO [SANTA BARBARA]
40509850nanananaUPS Parcel1ZA1956V0346948722only 1 of 2 ordered decal was in box. ends of box missing: Yes03/06/201860074931$95.48Pending
17
11/27/2017 14:04:35CaseyConcealed DamageGBG-DIST WARRANTIES [MILWAUKEE]40592910NANACP10K-AMK1UPS Parcel1ZA1956V0347474278box smashed armature fan broken.
PICTURES SENT TO MAHIRA
Yes03/06/201860075202$562.26$100ClosedPaid
18
11/27/2017 15:04:42ReneeMissing Due to DamageGMMI
M-UNION CONNECTORS [JACKSONVILLE]
4055880560597204.9SEE RMASEE RMAUPS Parcel1Z6E8F010300839812BOX WAS RIPPED AND RE-TAPED AND CUSTOMER WAS SHORT THESE ITEMSYes03/06/201860075458204.9Pending
19
11/29/2017 13:46:51CaseyMissing Due to DamageGB
G-ABATIX ENVIRO CORP [LAS VEGAS]
40409894NANANAnAUPS Parcel1Z6E8E990302106839
11/29: 2 of the UPS tracking numbers were reported damaged: Will file freight claim: Emailed credit team for credit in amount of $301.65 . REship on order #1797575


Danny,

Please see attached we only received 1 of 3. Please reship 2 more using the same po. Original invoice that needs to be credited is attached.

Best regards,

Candice Winters
Customer Service Representative
Abatix Corp.
5530 Arville Street, Suite D
Las Vegas, NV 89118
Office: 702-795-1018
Direct Fax: 702-598-3530
Store Fax: 702-795-0190
www.abatix.com
Yes11/01/201757522433ClosedDenied
The single wall box was not adequate to support the weight of the merchandise. The package was not properly closed or sealed.                        
20
11/29/2017 13:47:36CaseyMissing Due to DamageGB
G-ABATIX ENVIRO CORP [LAS VEGAS]
40409894NANANANAUPS Parcel1Z6E8E990302107007
11/29: 2 of the UPS tracking numbers were reported damaged: Will file freight claim: Emailed credit team for credit in amount of $301.65 . REship on order #1797575



Danny,

Please see attached we only received 1 of 3. Please reship 2 more using the same po. Original invoice that needs to be credited is attached.

Best regards,

Candice Winters
Customer Service Representative
Abatix Corp.
5530 Arville Street, Suite D
Las Vegas, NV 89118
Office: 702-795-1018
Direct Fax: 702-598-3530
Store Fax: 702-795-0190
www.abatix.com
Yes11/01/201757528653ClosedDenied
The single wall box was not adequate to support the weight of the merchandise. The package was not properly closed or sealed.
21
12/4/2017 14:42:16CaseyLost ShipmentGB
A-CANAC MARQUIS GRENIER [SAINT AUGUSTIN]
40268531nanananaOther105-3227038 7
USF # 105-3227038 7

12.4.2017
SHORT MORE THAN HALF THEIR ORDER- RESHIPMENT BEING MADE # 1800702
LOST SHIPMEN
Yes
22
12/5/2017 16:06:04CaseyRefused DamageGBG-WORLD ELECTRIC SY [KISSIMMEE]4054905160843545.64see rmasee rmaYRC27351345sent to mahira with picturesYes
23
12/13/2017 11:23:29LetitiaLost ShipmentDel CityFIRST COAST INNOVATIONS4065893560917$150.35SEE RMASEE RMAUPS Parcel
1ZX539960200061622
ITEMS WERE NEVER DELIVERD TO CUSTOMER, SEEMS TO HAVE BEEN DELIVERED TO WRONG ADDRESSYes03/06/2018 6007572701A $140Pending
24
12/14/2017 7:42:15ReneeConcealed DamageGMMIM-LEX PRODUCTS4063771661033148.5JS900073150UPS Parcel1Z6E8F010300842639Package was returned, damaged. See Candy or Karl for details.Yes03/06/201860075945148.5Pending
25
12/14/2017 12:29:22CaseyLost ShipmentGB
G-CRAWFORD ELEC SY CO INC [HOUSTON]
40549069nanananaYRC735-754470-9
12/24: Rehsip made on order #1808370
Roadway # 735-754470-9

Lost order - freight claim filed - email sent to credit for credit
Yes03/26/2018623959$1,453.80ClosedDeniedShipment was delievred clear. 
26
12/14/2017 12:53:48CaseyLost ShipmentGB
G-WHOLESALE EL SY CO [FORT SMITH]
40645755nanananaUPS Parcel1Z6E8E990302147081
12/14: Freight claim filed for tracking# 1Z6E8E990302147081 . Will make reship/rebill on order #1808448 . Customer will short pay invoice $57.31

On the above PO#, Wholesale was short the following.

5000 - MS-975B
2000 - PS-750B

No packing slip was with the material that was received.

There is one of the tracking numbers that hasn’t been delivered yet. UPS gives no indication on when it will deliver.

Please issue credit and re ship if possible.

Or let me know best way to handle.


Thanks,


Patrick Davidson
Curtis H. Stout
2400 Cantrell Road
Suite 100
Little Rock, AR. 72202
prdavidson@chstout.com
office 501-374-6694
fax 501-374-1399
Yes03/06/2018 6007623201A $57.31ClosedPaid
27
1/10/2018 15:50:03CaseySigned DamageGB
G-INLINE ELECTRIC SUPPLY CO [HUNTSVILLE]
40831059nanananaUPS Parcel1Z6E8E990302179010
01/10/18: Damaged- frieght claim filed. Signed damage. Will short pay invoice $38.85
1Z6E8E990302179010
1Z6E8E990302179029

Please be advise of the following shortage/damage:
Ref PO# P1226130
short (12) MS450J
Two boxes signed damage via UPS, Please see attached. Please credit shortage. We will reorder at later date.
Thank you for your assistance
Joe Arnold
No03/06/201860076608$38.76Pending
28
1/15/2018 8:53:27CaseyConcealed DamageGBG-LOWES RDC [NO WILKESBORO]40712181nanananaR&L85585044-6DAMAGED
(100) 25-004-UT, (100) 25-003-UT, (100) 25-002-UT, (36) MS-450BX----$189.84
No03/26/2018199.84ClosedDeniedR&L handed over the freight to FedEx
29
1/18/2018 9:38:04KaraSigned DamageGMMIP-SEAWIDE DISTRIBUTION4077890761701$338.98430213Estes048-1968098Boxes damaged in transit. Product ok, but damaged boxes make the product unsellable. Images sent. Yes3/26/2018-$338.980ClosedUnable to fileThird party shipment
30
1/19/2018 13:09:15ReneeLost ShipmentGMMI
M-POWER TEMP SYSTEMS, INC. [LAFAYETTE]
407681136175086165AYB-NC2UPS Parcel
1ZA4F5580340677498 and 1ZA4F5580340307315
Mahira, I started a lost package investigation with UPSYes3/26/2018$85Pendingunable to file claim-checking with UPSemail sent to UPS
31
1/24/2018 9:39:49CaseySigned DamageGB
G-CENTRAL ALABAMA ELECTRIC SPLY LLC [PRATTVILLE]
40909325nanananaUPS Parcel1Z6E8E990302194977
01/24/18: DAMAGED PRODUCT WILL SEND OUT VIA WARRANTY ORDER #1833969
UPS: 1Z6E8E990302194977 - Freight claim filed /pics sent to mahira m.

$107.00
No03/06/201860076890$250.98Pendning
32
1/24/2018 12:59:41KaraMissing Due to DamageGMMIM-WESCO-TX40764690
61829 - CREDIT ONLY
$185.2030SPP.RV4UPS Parcel
1ZX1702V0302337744
TRACKING INFORMATION STATED BOX WAS DAMAGED - CUSTOMER REQUESTED CREDIT FOR MISSING PRODUCTNo12/26/201758756501$185.200ClosedDeniedClaim not approved
33
1/29/2018 16:25:26TracyLost ShipmentGMMIBEP Marine40834823n/an/amultiplemultipleYRC735-726070-7
this is for LOST SHIPMENT for a total of $5,324.04 that YRC picked up from us on 1/5/18 and never made it to the destination.

YRC's OS & D Department is supposed to be following up with me on this, but no word as of 1/29/18.
No
34
2/2/2018 16:03:10CaseyMissing Due to DamageGB
G-DO IT BEST CORP DROP SHIP [FORT WAYNE]
40946707nanananaUPS Parcel1ZX1701X0311557826
FROM UPS:
Dallas, TX, United States 01/29/2018 2:41 P.M. Damage to package contents was reported. We will notify the sender. / We're investigating the damage claim.
Dallas, TX, United States 01/28/2018 11:00 P.M. Merchandise is missing. UPS will notify the sender with additional details.
01/28/2018 9:55 P.M. Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage.
No1/28/201859457942ClosedDeniedClaim not approved
35
2/2/2018 16:31:57KaraLost ShipmentGMMIM-WEST MARINE PRODUCTS40526575NA$63.0080-511-0009-013UPS Parcel1ZX1702V0302293176
NO DELIVERY DETAILS ON UPS WEBSITE - PACKAGE HAS BEEN IN UPS POSESSION SINCE NOVEMBER 2017 - CALLED UPS - CONFIRMED THE PACKAGE IS LOST
Yes02/02/2018 5956820301A $63ClosedPaid
36
2/5/2018 10:39:03ReneeLost ShipmentGMMIM-ATI/AUTONOMY TECH INC40686676NA0NANAUPS Parcel1ZA6T6971500000554
not damaged, missing, left at dock, no signature on delivery, customer claims they did not receive the package, I did not re- order because this is from 12/6 and was just reported to me last week, Customer is insisting I place a claim with UPS.

20 pieces CDFF-A, value $260.20
shipped NDA, cost of shipping was $167.28
Total Claim $427.48
No03/06/2018 6007743501A $260.20Pending
37
2/6/2018 12:41:41CaseyMissing Due to DamageGB
G-ORGILL BROTHERS INC DROP SHIP [MEMPHIS]
40885808NANANANAUPS Parcel1ZX1701X0311520230
02/06/18: DAMGE REPORTED UPS:1ZX1701X0311520230 . Will file freight claim and ask credit to credit order in full. Will ask maria from SGS to ask Mcclendon to put in a new PO throught the system


412.82
No01/15/201859174683$412.820ClosedDeniedCalim not approved
38
2/7/2018 11:21:46CaseyLost ShipmentGBG-NORTH COAST ELEC [EUGENE]40862959NANANANAUPS Parcel1za1956v0346455675
02/07/18 Lunchtime: FREIGHT CLAIM FILED/ EMAIL SENT TO THOMAS FOR CREDIT> EMAIL SENT TO KYLE F TO EXPEDITE NEW CYYLINFER IN

02/07/18: WILL NEED TO FILE FREIGHT CLAIM: LABEL CREATED ONLY. TIM D SAID IT WAS LOADED ONTON TRUCK. EMAIL HAS NOT BEEN SENT YET TO CREDIT TEAM, AWAITING ON RESPOSNE FROM JOHN (CUSTOMER)
No02/07/20185964846601A$1,300$100ClosedPaid
39
2/12/2018 15:21:38CaseyRefused DamageGB
G-CITY ELECTRIC SY #137 [LEESBURG]
41007053nanaMS-575160R&L725402385PICTURES SENT TO MAHIRAYes03/26/2018
312.4848 (amended)
PendingClaim information sent to R&L
40
2/22/2018 8:59:11CaseyLost ShipmentGB
A-LES EQUIP YVES LANDRY INC[RIVIERE]
41010030NANANANAUPS Parcel1ZF0945V6800291619
02/22/18: RESHIP/REBILL ON ORDER #1856346 . FREIGHT CLAIM FILED FOR 1ZF0945V6800291619 . PS-550 qty 10 bx on this trax . Will short pay CAD $81.84
Yes03/06/2018 6007767501A $81.80Pending
41
2/26/2018 15:05:28CaseyLost ShipmentGB
G-MAGNA CLOSURES DE MEXICO SA DE CV [SALTILLO]
40379899nananana
FedEx Freight
435165179-1ORDER WAS LOST AND MIXED WITH A MARINE CUSTOMERSNo04/09/201818032631$523.50ClosedDeniedDilivered all clear
42
3/1/2018 11:48:48ReneeMissing Due to DamageGMMIM-NEPTUNUS YACHTS [OAKVILLE]4107502662592119.681070991R&LPRO 855858186
One skid was quite damaged and the other clearly had a box or boxes removed from it as the wrapping was very loose. Sending you photos.
Yes04/09/2018$119.68ClosedDeniedDelivery receipt shows delivered all clear
43
3/2/2018 10:04:44CaseyLost ShipmentGBA-RONA INC [BOUCHERVILLE] D/S40860220NANANANAUPS Parcel
1ZF0945V6800287795
LOST SHIPMENT-WENT TO SCARBOROUGH AND CAN'T BE FOUND

1ZF0945V6800287795
No03/06/2018$354.08Pending
44
3/2/2018 10:18:25CaseyConcealed DamageGB
G-ELLIOTT ELEC #0073 [SAN ANTONIO]
41120298NANANA10UPS Parcel1Z6E8E990302242227MULTIPLE TRACKING #'S, SENT TO MAHIRA WITH PICS/ CONCEALED DAMAGEDNo04/16/201860755849$89.91ClosedPaid
45
3/6/2018 15:15:26KaraSigned DamageGMMIM-GENERICO INC [SECAUCUS]41133825
SO# 1865815
1,227.02SEE SO #SEE SO#
FedEx Freight
4650465186
ERIC AT GENERICO SAID THAT THE PALLET APPEARED TO BE INTACT; HOWEVER, THE TOP OF THE SHRINK WRAP WAS BROKEN AND NOT SEALED. REQUESTING IMAGES.
Yes04/09/201818032666$1,227.02$283.02ClosedPaid
46
3/8/2018 14:23:52TracyLost ShipmentGMMIM-BEP Marine Ltd41022853n/a1836.782720A20YRC735-723696-5
YRC picked up the shipment from us on 2/9 and never arrived at the destination location in Inglewood, CA.

I will create a re-shipment of these, but want to get the claim report filed.

I sent an email with the Cargo Claim form that I received from YRC

No04/09/2018627156$1,836.78$432ClosedPaid
47
3/28/2018 10:22:44ValSigned DamageGMMIM-GREEN INDUS SUPPLY, INC.4129488563161-181.8811017XLP4UPS Parcel1Z6E8F010300891514
Quantity Affected: 4
Defect: On 3/27/2018 we received a damaged box containing 100 horns from UPS. After inspecting the horns, it was determined that 4 of the horns were damaged.
Yes04/09/201860640686$181.88Pending
48
3/29/2018 13:24:43CaseyConcealed DamageGB
G-BLUE GRASS TOOL WAREHOUSE [LEXINGTON]
4123930763205$6,200.00CP8002UPS ParcelMULTIPLEups: 1Z6E8E990302261804
1Z6E8E990302261779
1Z6E8E990302261788
CONCEALED DAMAGE
Yes04/09/021860640851

60640977
$6,200Pending
49
3/29/2018 15:44:52ReneeConcealed DamageGMMIM-FREEPORT MARINE SUPPLY CO41350871NANA10029XLP1YRC745-648446-4One of the horns is dented. Pictures will be sent.
Yes04/09/2018627175$97.85ClosedDeniedDelivery receipt shows delivered all clear
50
4/3/2018 7:19:38CaseyLost ShipmentGBG-ORS NASCO [DEERFIELD]41223636nananana
FedEx Freight
4650467216Lost shipment $3,039.29No
51
4/5/2018 10:10:55CaseyLost ShipmentGB
G-CHARLES D JONES & CO [NORTH KANSAS CITY]
41413102NAnananaUPS Parcel1Z6E8E990302281042
04/05/18: Email sent to credit team in the amount of $269.40. Freight claim filed.
46-310=$31.00
46-310UVB: $200.40
46-315UVB:$38.00


Good morning….On PO# 1041334-00 we were short (10) GB-46-310, (60) GB-46-310 UVB, (10) GB 46-315….There is one missing package that has never been delivered. Tracking# 1Z6E8E990302281042….Please advise. Thank you.

David Schrick
Purchasing Agent
Charles D. Jones Co., Inc.
621 E. 14th Avenue
N Kansas City, Mo. 64116
Phone 816 268-7864
Fax 816 471-7156
No04/09/2018$269.40Pending
52
4/9/2018 13:33:09CaseyConcealed DamageGB
G-GRANT SUPPLIES/LEE & LEE SUPPLIES [TEANECK]
41440224nanaMS-57510UPS Parcel1Z6E8E990302286261
TRACKING #'S
1Z6E8E990302287073
1Z6E8E990302287377
1Z6E8E990302287162
1Z6E8E990302287233
1Z6E8E990302287242
1Z6E8E990302287037
1Z6E8E990302287359
1Z6E8E990302287368
1Z6E8E990302287046
1Z6E8E990302287251
1Z6E8E990302287064
1Z6E8E990302287180
1Z6E8E990302287279
1Z6E8E990302287260
1Z6E8E990302287055
1Z6E8E990302287135
1Z6E8E990302287340
1Z6E8E990302287126
1Z6E8E990302287171
1Z6E8E990302287199
1Z6E8E990302285486
1Z6E8E990302285502
1Z6E8E990302285593
1Z6E8E990302285619
1Z6E8E990302286305
1Z6E8E990302285771
1Z6E8E990302286421
1Z6E8E990302286261
No
53
4/11/2018 9:32:31CaseyConcealed DamageGB
G-GREAT LAKES ELEC SY CO INC [AUBURN HILLS]
4146362763434$724.52BHT-520A1UPS Parcel1Z6E8E990302289375
CRACKED TOP BOX CONCEALED, AWAITING PICTURES
ups:
1Z6E8E990302288769
1Z6E8E990302288849
1Z6E8E990302288876
1Z6E8E990302288634
1Z6E8E990302288625
Yes04/16/201860756165$725Pending
54
4/12/2018 13:30:19CaseyConcealed DamageGBG-ELLIOTT ELEC [PASADENA]41432180nanananaUPS Parcel1Z6E8E990302284530
UPS TRACKING:
1Z6E8E990302284530
1Z6E8E990302284521
1Z6E8E990302284370
1Z6E8E990302284334
1Z6E8E990302284307
1Z6E8E990302284352
1Z6E8E990302284549
1Z6E8E990302284450
1Z6E8E990302284487
No04/16/201860756463$258.30
55
4/13/2018 9:45:21CaseyConcealed DamageGB
G-CITY ELEC SY - STAPLETON [DENVER] CO
41473434nanananaUPS Parcel1Z6E8E990302289811
DAMAGED BOX CONCEALED -STAPLES ALL OVER-PICTURES SENT TO MAHIRA
UPS:
1Z6E8E990302289795
1Z6E8E990302289802
1Z6E8E990302289811
1Z6E8E990302290014
1Z6E8E990302289697
1Z6E8E990302289786
1Z6E8E990302289768
No4/16/201860756659$95.68$95.68ClosedPaid
56
4/16/2018 13:58:20CaseyRefused DamageGB
G-MIDTOWN ELEC SUPPLY CORP [NEW YORK]
41505081NAnAnanaUPS Parcel1Z6E8E990302295439
04/16/18: UPS #1Z6E8E990302295439 damaged, will file freight claim. Email sent to credit team to issue credit in the amount of $328.72 . REship/rebill on #1897699

Good Afternoon,


Midtown received their order today, but it appeared that one of the boxes were opened, so they rejected the box and sent it back as " damaged"
Can we please issue a reship, or what would the procedure be for this?

Thank you!

Regards,

Brianna

Brianna Pedersen
Tri-Tech Sales
Phone:631-642-0087 x 210
Fax:631-642-1544
BP@tri-techsales.com
www.tri-techsales.com
Yes
57
4/17/2018 7:11:15CaseyLost ShipmentGBL-WINLECTRIC [ELK RIVER] 75341492907nanananaR&L79604444-7
04/17/18: Will file freight claim, will need to credit order $1,045.00




Danny,

FYI: Diamond Light received a call today from R&L Transport regarding BOL# 41492907.
Apparently they can't find this shipment. The call from R&L was for us to check and see if
the pallet was still at our facility.

We have the signed paperwork from the driver, tracking #: 79604444-7, shipped on April 5th
(the same day it was issued) for: PS613163, 550 pieces.

This shipment was entered into Quick ship by me on April 5th.

Bob
No
58
4/18/2018 9:20:09CaseyConcealed DamageGB
G-WESCO MANUFACTURED [TIFTON] 7434
41530612NANANANAUPS Parcel1Z6E8E990302300280
04/18/18: Will need to credit order in full $665.93. INCIDENT FILED ON CRM FOR STAPLES. WILL FILE FREIGHT CLAIM

We received PO 7434-091210 (order 41530612) Monday 4/16/18. Each box was damaged. Below are pictures.

Amber Hodge
Branch Administrative Manager
WESCO Distribution, Inc.
255 Jordan Road
Tifton, GA 31794
229-388-8222 (phone)
229-388-8445 (fax)
No
59
4/19/2018 13:33:39ValLost ShipmentGMMI
M-WEST MARINE PRODUCTS - ANCOR
4156139063653-$289.061145251UPS Parcel1ZX1702V0302493736
PER UPS... Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage.
Yes
60
4/19/2018 13:36:47ReneeMissing Due to DamageGMMIM-VOLTEC INDUSTRIES, LLC4141089163652578CS6365N.OEM50UPS Parcel1Z6E8F010300893594
Damage to package contents was reported. We will notify the sender. / We're investigating the damage claim.

Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage.
Yes
61
4/24/2018 13:21:47ValSigned DamageGMMIP-SEAWIDE DISTRIBUTION4142227163734$1,108.4224122YRC745-648494-0It looks like both items might have been forked by a fork lift truck.
Yes05/07/2018634547$1,108.42Pending
62
4/25/2018 10:07:36CaseyLost ShipmentGBG-ORS NASCO [DEERFIELD]41223631nananana
FedEx Freight
4650467135
LOST SHIPMETN FROM MARCH 9TH

TRACKING COMES UP AS INVALID- CUSTOMER STILL DOES NOT HAVE PRODUCT
No
63
4/26/2018 14:17:23KaraSigned DamageGMMIM-AIM WHOLESALE INC.41432106N/A$193.52SEE BELOWSEE BELOWUPS Parcel1ZX1702V0302475989
We have several items that were damaged inbound on PO 10197. Product is fine but the packaging is destroyed.

25SPP.RV qty (4)
305CRV qty (2)
Yes
64
4/27/2018 11:51:21CaseyConcealed DamageGB
G-BELL ELECTRIC SUPPLY CO INC [WOODSIDE]
41540358nana962H2UPS Parcel1Z6E8E990302300164REPORTED CONCEALD DAMAGE RESHIP MADE UNDER ORDER#
1906647
Yes
65
4/30/2018 10:53:52CaseySigned DamageGB
A-TORBRAM ELEC SUPPLY #019 [STRATFORD]
4166539363864884.16BHT-520A1UPS Parcel1ZF0945V6800302393
04/30/18: RMA # for credit - $884.16 . UPS: 1ZF0945V6800302393

RESHIP?REBILL ON ORDER #1907874

RMA#63864
Yes05/07/201861096017$782Pending
66
5/3/2018 12:39:22CaseyRefused DamageGB
G-MCMASTER CARR SUPPLY CO [DOUGLASVILLE]
41619409nanananaUPS Parcel1Z6E8E990302312142
05/03/18: FREIGTH CLAIM FILED.NO RESHIP. WILL ASK CREDIT TEAM TO ISSUE CREDIT IN AMOUNT OF $277.51
Hi,

We received damaged material on purchase order PD-80327880. The damaged carton along with the damaged material has been forwarded to the UPS claim center – UPS will contact you with claim information. UPS will only pay claims to the shipper. The damaged material was received on tracking number 1Z6E8E990302312142. Please do not ship a replacement.

Please issue credit for the following items. We will deduct for the invoiced value of the damaged material at time of payment.

Part Number Quantity Damaged
WSP-150 1 each



Thank you,

Accounts Payable
(630) 600-3641
No
67
5/7/2018 14:57:00CaseySigned DamageGB
G-BLUE GRASS TOOL WAREHOUSE [LEXINGTON]
41690118640246200CP8002UPS Parcel1Z6E8E990302319056
1Z6E8E990302319056
1Z6E8E990302319047


05/07/18: DAMAGED AGAIN!!! FREIGHT CLAIM FILED RMA #64024


Hello, I am Shawn Huff with Bluegrass Tool Warehouse. We have received 2 more CP800's damaged inside the shipping boxes. We received these May 2. your order# 41690118, my purchase order 2010426-sm. One has a damaged "spool" ( can see the imprint on end of box where it hit) and the other has a screw broke off the handle so I assume it took an impact as well. We can not sell to our customer this way. I want to send back for credit. Please issue an RMA so we can get these back to you for credit. I think if these were strapped to a skid and shipped truck freight this would not happen, I feel the shipping company is mishandling the product.

This is the second set of CP800 we have received in the past 5 weeks damaged...and for the same customer. I sent the other 2 back on 04/03, ref RMA# 63205. ( I am not so sure these 2 here arent the same ones I sent back the first time, these are in very similar shape. )

Can you please see where that RMA is in the process, I feel like I should have seen a credit by now. from what I can tell at this point is we have been billed for 4 of these machines and have not received any that we can sell. Please help me sort this out. Our customer is not happy and at this point all we want is our credits, unless customer changes his mind, we do not want to re-order. Thank You, Shawn

Shawn Huff
________________________________________
No06/04/201861554132$6,200Pending
68
5/9/2018 12:12:41CaseyConcealed DamageGBG-GLOBAL EQUIP CO [BUFORD]41550916NANAOX-80029UPS Parcel1Z6E8E9903023019031Z6E8E990302301903
1Z6E8E990302301618
1Z6E8E990302301896
1Z6E8E990302301538

No06/04/201861555404$235.19
69
5/9/2018 13:48:22ValLost ShipmentGMMIP-CHRIS-CRAFT CORPORATION4166870664081485.7243021M134UPS Parcel1Z1AF6780300460869shipment stopped tracking as of 4/27/18. Yes06/04/2018ClosedUnable to file
70
5/10/2018 14:18:46ValLost ShipmentGMMIM-DUFFY BOAT ADELANTO4167156564114-$195.0012VRC.OEM50FedEx Parcel4662837896LOST BY THE CARRIER. Yes05/24/2048CII8048417$195$195ClosedPaid
71
5/17/2018 7:49:32DannyMissing Due to DamageGB
G-GRANT SUPPLIES/LEE & LEE SUPPLIES [TEANECK]
41748553nanananaUPS Parcel1Z6E8E990302330846
05/17/18: will deduct $53.36

Hello,

We are missing part#: BH-100 2 pcs.
Below tracking # shows never delivered:

1Z6E8E990302330846

1Z6E8E990302330828
No06/04/201861227018$53.56$53.36ClosedPaid
72
5/17/2018 8:48:12ReneeLost ShipmentGMMIM-GOPHER ELECTRONICS [ST PAUL]4172338564227307.8282104UPS Parcel1Z6E8F010300911617lost packageYes06/04/20186122304501A$307.80$100ClosedPaid
73
5/21/2018 7:48:52SalConcealed DamageGBG-DIST WARRANTIES [MILWAUKEE]4170938964281$0B601UPS Parcel1Z6E8E990302322980
This unit was replaced within the last 30 days: The reference number on that was 1871945. Customer said he has used it twice since receiving the new unit and it no longer works. Looking to ship this back ASAP and get the process moving to take care of the customer.
Yes06/04/201861554815$1,674.56Pending
74
5/21/2018 15:05:01JennySigned DamageGMMIP-SEAWIDE DISTRIBUTION4178397764308$339.48631501UPS Parcel1Z1AF6780300465793This item arrived damaged. No06/04/2018$339Pending
75
5/23/2018 14:36:03KaraSigned DamageGMMIM-MEDART MARINE SUPPLY417644421926337$83.752711A1YRC745-648659-0LARGE HOLE IN THE BOX - IMAGES SENT TO MAHIRA Yes
76
5/31/2018 13:49:38JennySigned DamageGMMIM-CWR ELECTRONICS CORP.41885209NANA220223, 3090991, 1UPS Parcel1ZX1702V0302563535received qty 1 of 220223 crushed and qty 1 of 309099 crushed as wellYes06/04/201861554530$31.35$31.35ClosedPaid
77
6/4/2018 16:45:43SalSigned DamageGB
G-ELECTRICAL FASTENERS INC [MOKENA]
4194991364566$9,600B20002
FedEx Freight
4662846182
Roosevelt,

I received a call today from ELFCO. They received. 3pcs. B-2000 via FedEx. 2 of the units were damaged. They will need a RGA for the 2 damaged units and a replacement for both. I will send you the 2nd e-mail as well.
Please keep me advised as to the status.
Yes
78
6/5/2018 13:08:40DannyLost ShipmentGBL-SAMPLES BERGEN [MEE]41904664NANANANAUPS Parcel1ZX1701X0312108729
SIGNED BY SOMEONE NOT ASSOCIATED WITH THE STE.

SHIP TO ADDRESS: HAS "STE 1" . IT WAS NOT DELIVRED TO THE CORRECT LCOATION.


$346.69
YesNO INVOICE
79
6/11/2018 11:48:06TracyLost ShipmentGMMIM-HARBOURSIDE MARINE41671492n/an/amultiplemultipleR&L241185672
There were 2 pallets that shipped out under this delivery number, 1 pallet was delivered to the customer, 1 pallet is lost and R & L cannot find, per Mahira's research.

Item 121799 (qty 2)
Item 131590 (qty 1)
Yes
80
6/11/2018 11:52:01TracyLost ShipmentGMMIM-HARBOURSIDE MARINE41671492n/an/amultiplemultipleR&L241185672
Shipped 2 pallets, only 1 was delivered to the customer and R & L cannot find the 2nd pallet that they picked up. Per emails with Mahira, R & L has not been able to locate the 2nd pallet.

Yes
81
6/12/2018 13:42:20DannySigned DamageGB
G-MCMASTER CARR SUPPLY CO [SANTA FE SPRINGS] 9630
41949318NANANANAUPS Parcel1Z6E8E990302356748
06-12-18: WILL FILE FREIGTH CLAIM.

WILL DEDUCT $277.51 for credit.


Hi,

We received damaged material on purchase order GS-97317600. The damaged carton along with the damaged material has been forwarded to the UPS claim center – UPS will contact you with claim information. UPS will only pay claims to the shipper. The damaged material was received on tracking number 1Z6E8E990302356748. Please do not ship a replacement.

Please issue credit for the following items. We will deduct for the invoiced value of the damaged material at time of payment.

Part Number Quantity Damaged
WSP-150 1 each



Thank you,

Accounts Payable
(630) 600-3641
No08/03/201862714608$277.51PENDING
82
6/12/2018 16:06:41KaraSigned DamageGMMIP-SEAWIDE DISTRIBUTION4194119964714$86.99430121
FedEx Freight
4662846672BOX BROKE OPEN - SENDING PICTURESYes
83
6/18/2018 13:04:36SalSigned DamageGB
G-ELLIOTT ELEC RDC #0034 [FARMERS BRANCH]
41954497nanaMS-57536
FedEx Freight
4662846996pictures sent to Mahira 6/18/2018No
84
6/19/2018 8:14:57ReneeLost ShipmentGMMIM-KIMBER KABLE42009984648411465266-00450
FedEx Freight
4662848794
Today we received a pallet marked 1 skid on document with no box count.
2800pcs on PL but we only received 2750 one box short. Is there a lose box shipping a different method or do we have a box MIA?
The attached bet it fell off.
FedEx said they could not document the box missing because the paper work on the BOL just said 1 skid not 56box. ☹

Yes
85
6/19/2018 14:20:54SalConcealed DamageGB
G-CASH & CARRY ELECTRIC SY [QUARRYVILLE]
42033292NANANA4UPS Parcel1Z6E8E990302371801
ups: 1Z6E8E990302371801
1Z6E8E990302371838
1Z6E8E990302371810
1Z6E8E990302371829
1Z6E8E990302371758
1Z6E8E990302371730
1Z6E8E990302371749
1Z6E8E990302371776
1Z6E8E990302371721
1Z6E8E990302372220
No08/03/201862714866$119.96PEDNING
86
6/20/2018 13:40:15DannySigned DamageGB
G-LONESTAR ELECTRIC SUPPLY [HOUSTON]
42024650NANANANAR&L465000471
06-19-18: UNUSABLE : 100 EA of 42-029 ($449) , 50 BX oF MS-550 ($141) , 4 BKTS of MS-975B ($101.40) . WILL CREDIT ORDER $691.40 PER ABOVE AND BELOW.


He said he’s ok to debit and reorder. He was wanting to know if you wanted any of it back too

From: Service, Customer - GardnerBender [mailto:customer.service@gardnerbender.com]
Sent: Tuesday, June 19, 2018 4:22 PM
To: Nikki Celestine
Subject: RE: GB

Hi Nikki,
Do they want a reship of the nonusable items referencing their PO# P000056626 or just looking for credit.

Best Regards,

Danny Stevens
Business Development Lead
 800.624.4320 toll free /  262.649.7178 fax


N85 W12545 Westbrook Crossing
Menomonee Falls, WI 53051
www.gardnerbender.com I www.sperryinstruments.com
Join Our Newsletter


From: Nikki Celestine [mailto:nikkic@eestexas.com]
Sent: Tuesday, June 19, 2018 4:02 PM
To: Service, Customer - GardnerBender
Subject: RE: GB

In the pictures below it has the packing slip. Danny was handling a few days ago when I first started this.

From: Service, Customer - GardnerBender [mailto:customer.service@gardnerbender.com]
Sent: Tuesday, June 19, 2018 3:59 PM
To: Nikki Celestine
Subject: RE: GB

Is there a PO# or order# this is in reference to?





Salvatore Peters
Business Development Lead

(262) 649-7178 fax
(800) 624-4320 toll free


N85 W12545 Westbrook Crossing
Menomonee Falls, WI 53051
www.gardnerbender.com I www.sperryinstruments.com
Join Our Newsletter
Menomonee Falls, WI 53051

From: Nikki Celestine [mailto:nikkic@eestexas.com]
Sent: Tuesday, June 19, 2018 3:53 PM
To: Service, Customer - GardnerBender
Subject: FW: GB

This is what they have determined is non usable.

They say they weren’t stacked when they got them, but clearly they got stacked somewhere along the line

Should they just debit?
No
87
6/28/2018 9:53:50KaraConcealed DamageGMMIM-HENRIQUES YACHT CORP.42152957N/A$89.512304A-B1UPS Parcel1ZX1702V0302615881CUSTOMER STATED 1 SWITCH WAS SMASHED INSIDE THE BOXYes08/03/201862716591$89.51PENDING
88
7/2/2018 10:41:57SalConcealed DamageGBG-GLOBAL EQUIP CO [BUFORD]41913111NANAOX-8009UPS Parcel1ZX1701X0312114605
7.2.2018
DAMAGED (9) OX-800---$68.88 WILL SHORT PAY INVOICE
FREIGHT CLAIM FILED
UPS:1ZX1701X0312114605, 1Z6E8E990302356033 ,1ZX1701X0312115079
No08/03/201862716406$68.85PENDING
89
7/5/2018 13:07:41SalConcealed DamageGB
G-ORGILL BROTHERS INC WHSE [MEMPHIS]
42062686NANANANA
FedEx Freight
4662850986CONCEALED DAMAGEYes
90
7/12/2018 15:39:53DannyRefused DamageGBL-BECKER ELECTRIC [DAYTON]42151903NANANANAEstes165-1881091
06-29-81: FREIGHT CLAIM FILED WILL NEED TO CREDIT ORDER IN FULL AND MAKE RESHIP. NEW ORDER #1954827

Yes
91
7/13/2018 7:30:44ReneeMissing Due to DamageGMMIM-KIMBER KABLE4219128165333293.5320IEC15-00550
FedEx Freight
4662855352missing box, shrink wrap was clear, sending picturesYes
92
7/13/2018 13:52:01ReneeLost ShipmentGMMI
M-UNION CONNECTORS [JACKSONVILLE]
4218383965350108.99CLS40FRB-BB-G9UPS Parcel1ZA4F5580342315544SHIPMENT IS LOST, INVESTIGATION STARTEDYes08/03/2018
93
7/16/2018 16:14:34KaraLost ShipmentGMMI
M-UFP DISTRIBUTION LLC [CORDELE]
42192570653842406353EL-B.RV.WH15UPS Parcel1ZX1702V0302627234PACKAGE LOST WITH UPS - INVESTIGATION LAUNCHEDYes08/03/20186232388201A$240PENDING
94
7/20/2018 8:22:02SalMissing Due to DamageGB
G-ELLIOTT ELEC #0073 [SAN ANTONIO]
50004904NANAMS-975B10UPS Parcel1Z6E8E990302411062
7.20.2018
DAMAGED
MS975B qty 50,000---_$253.50
CREDIT NO RESHIP

FREIGHT CLAIM FILE, PICS SENT TO MAHIRA
1Z6E8E990302411062
1Z6E8E990302411080
1Z6E8E990302411035
1Z6E8E990302411017
1Z6E8E990302410867
1Z6E8E990302410858
1Z6E8E990302410849
1Z6E8E990302411044
1Z6E8E990302411053
1Z6E8E990302410830
No08/03/201862715150$250PENDING
95
7/23/2018 12:15:31JennyConcealed DamageGMMIM-CWR ELECTRONICS CORP.4227486965518$91.793091021UPS Parcel1ZX1702V0302654875Item was crushed, it was in the middle of the packaging so it was not seen until the order was received in.
No08/03/201862715354$91.79PENDING
96
7/24/2018 8:48:22DannySigned DamageGB
G-ELLIOTT ELEC RDC #0064 [AUSTIN]
50003130NANANANA
FedEx Freight
4662857404
07-24-18: WiLL FILE FRIEGHT CLAIM. WILL PUT ON SHIP ERROR LOG TO CREDIT IN AMOUNT OF $724.50.
SHIPPED FEDEX PRO #4662857404 . Reship/rebill on order #1963334
Yes
97
7/24/2018 9:41:52JennyLost ShipmentGMMIV-J GORDON & COMPANY4199169965532$791.18SEE RMA OR DETAILSSEE RMA
FedEx Freight
4662849144
THE MAJORITY OF THE ITEMS ON DELIVERY #: 41991699 DID NOT DELIVERY, AND ARE BELIEVED TO BE LOST.
LOST ITEM #'S: 101010, 102810, 104010, 104110, 104510, 104710, 104810, 104910, 105010, 106010, 106510, 106810, 106910, 107010, 108010, 108310, 199203, 199215, 199254, 210165, 210166, 220110, 220164, 220202, 220222, 220223, 220718, 221418, 242233, 242234, 242235, 242236, 242237, 242244, 242245, 242246, 242256, 242257, 242264, 242266, 242294, 242295, 242297, 242715, 242716, 242725, 242726, 242727, 252287, 301124, 303124, 304124, AND 305124.
Yes
98
7/30/2018 7:01:27DannyRefused DamageGBG-COLONY HARDWARE [ORANGE]50000681NAnAnAnAUPS Parcel1ZA1956V0348901214
07-26-18: ONE PACKAGE RETURNED TO US DUE TO DAMAGE: 1ZA1956V0348901214 (70 lbs) . TOTAL CLAIM $3,356.54 . WILL FILE A FREIGHT CLAIM. RESHIP/REBILL ON ORDER#1964482
Yes08/03/201862715632$8,375PENDING
99
7/30/2018 10:16:49SalMissing Due to DamageGB
G-CARAVAN HOUSE INC [MONTEREY PARK]
50009875nanaBH-1001UPS Parcel1Z6E8E990302414676
7.30.2018
short (1) BH-100 ---$24.43 will short payINVOICE
UPS: 1Z6E8E990302414676 (damage reported) / 1Z6E8E990302414658

reship# 1964859
Yes07/19/2018CLOSEDDENIED
The single wall box was not adequate to support the weight of the merchandise.
100
7/31/2018 15:52:19ReneeLost ShipmentGMMIM-COACHCOMM LLC [AUBURN]4205622065723626.66620013002Other9050273Carrier is Performance Freight and shipment is missingYes
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