| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Gender | Customer_Type | Age | Type_of_Travel | Class | Flight_Distance | Inflight_wifi_service | Departure_Arrival_time_convenient | Ease_of_Online_booking | Gate_location | Food_and_drink | Online_boarding | Seat_comfort | Inflight_entertainment | On_board_service | Legroom_service | Baggage_handling | Checkin_service | Inflight_service | Cleanliness | Departure_Delay_in_Minutes | Arrival_Delay_in_Minutes | satisfaction |
2 | Male | Loyal Customer | 13 | Personal Travel | Eco Plus | 460 | 3 | 4 | 3 | 1 | 5 | 3 | 5 | 5 | 4 | 3 | 4 | 4 | 5 | 5 | 25 | 18 | neutral or dissatisfied |
3 | Male | disloyal Customer | 25 | Business travel | Business | 235 | 3 | 2 | 3 | 3 | 1 | 3 | 1 | 1 | 1 | 5 | 3 | 1 | 4 | 1 | 1 | 6 | neutral or dissatisfied |
4 | Female | Loyal Customer | 26 | Business travel | Business | 1142 | 2 | 2 | 2 | 2 | 5 | 5 | 5 | 5 | 4 | 3 | 4 | 4 | 4 | 5 | 0 | 0 | satisfied |
5 | Female | Loyal Customer | 25 | Business travel | Business | 562 | 2 | 5 | 5 | 5 | 2 | 2 | 2 | 2 | 2 | 5 | 3 | 1 | 4 | 2 | 11 | 9 | neutral or dissatisfied |
6 | Male | Loyal Customer | 61 | Business travel | Business | 214 | 3 | 3 | 3 | 3 | 4 | 5 | 5 | 3 | 3 | 4 | 4 | 3 | 3 | 3 | 0 | 0 | satisfied |
7 | Female | Loyal Customer | 26 | Personal Travel | Eco | 1180 | 3 | 4 | 2 | 1 | 1 | 2 | 1 | 1 | 3 | 4 | 4 | 4 | 4 | 1 | 0 | 0 | neutral or dissatisfied |
8 | Male | Loyal Customer | 47 | Personal Travel | Eco | 1276 | 2 | 4 | 2 | 3 | 2 | 2 | 2 | 2 | 3 | 3 | 4 | 3 | 5 | 2 | 9 | 23 | neutral or dissatisfied |
9 | Female | Loyal Customer | 52 | Business travel | Business | 2035 | 4 | 3 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 4 | 0 | satisfied |
10 | Female | Loyal Customer | 41 | Business travel | Business | 853 | 1 | 2 | 2 | 2 | 4 | 3 | 3 | 1 | 1 | 2 | 1 | 4 | 1 | 2 | 0 | 0 | neutral or dissatisfied |
11 | Male | disloyal Customer | 20 | Business travel | Eco | 1061 | 3 | 3 | 3 | 4 | 2 | 3 | 3 | 2 | 2 | 3 | 4 | 4 | 3 | 2 | 0 | 0 | neutral or dissatisfied |
12 | Female | disloyal Customer | 24 | Business travel | Eco | 1182 | 4 | 5 | 5 | 4 | 2 | 5 | 2 | 2 | 3 | 3 | 5 | 3 | 5 | 2 | 0 | 0 | neutral or dissatisfied |
13 | Female | Loyal Customer | 12 | Personal Travel | Eco Plus | 308 | 2 | 4 | 2 | 2 | 1 | 2 | 1 | 1 | 1 | 2 | 5 | 5 | 5 | 1 | 0 | 0 | neutral or dissatisfied |
14 | Male | Loyal Customer | 53 | Business travel | Eco | 834 | 1 | 4 | 4 | 4 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 4 | 4 | 1 | 28 | 8 | neutral or dissatisfied |
15 | Male | Loyal Customer | 33 | Personal Travel | Eco | 946 | 4 | 2 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 5 | 2 | 2 | 2 | 4 | 0 | 0 | satisfied |
16 | Female | Loyal Customer | 26 | Personal Travel | Eco | 453 | 3 | 2 | 3 | 2 | 2 | 3 | 2 | 2 | 4 | 3 | 2 | 2 | 1 | 2 | 43 | 35 | neutral or dissatisfied |
17 | Male | disloyal Customer | 13 | Business travel | Eco | 486 | 2 | 1 | 2 | 3 | 4 | 2 | 1 | 4 | 2 | 1 | 4 | 1 | 3 | 4 | 1 | 0 | neutral or dissatisfied |
18 | Female | Loyal Customer | 26 | Business travel | Business | 2123 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 5 | 3 | 4 | 5 | 4 | 4 | 49 | 51 | satisfied |
19 | Male | Loyal Customer | 41 | Business travel | Business | 2075 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 3 | 5 | 5 | 0 | 10 | satisfied |
20 | Female | Loyal Customer | 45 | Business travel | Business | 2486 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 7 | 5 | satisfied |
21 | Male | Loyal Customer | 38 | Personal Travel | Eco | 460 | 2 | 3 | 3 | 2 | 5 | 3 | 5 | 5 | 1 | 2 | 4 | 3 | 2 | 5 | 17 | 18 | neutral or dissatisfied |
22 | Male | Loyal Customer | 9 | Business travel | Eco | 1174 | 2 | 4 | 2 | 4 | 2 | 2 | 1 | 2 | 1 | 5 | 3 | 4 | 3 | 2 | 0 | 4 | neutral or dissatisfied |
23 | Female | Loyal Customer | 17 | Personal Travel | Eco | 208 | 3 | 1 | 3 | 3 | 5 | 3 | 5 | 5 | 2 | 5 | 3 | 3 | 4 | 5 | 0 | 0 | neutral or dissatisfied |
24 | Female | Loyal Customer | 43 | Personal Travel | Eco | 752 | 3 | 5 | 3 | 5 | 5 | 4 | 5 | 3 | 3 | 3 | 5 | 3 | 3 | 4 | 52 | 29 | neutral or dissatisfied |
25 | Female | Loyal Customer | 58 | Personal Travel | Eco | 2139 | 4 | 5 | 4 | 5 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 0 | 0 | neutral or dissatisfied |
26 | Female | disloyal Customer | 23 | Business travel | Eco | 452 | 5 | 0 | 5 | 1 | 1 | 5 | 1 | 1 | 4 | 5 | 5 | 3 | 5 | 1 | 54 | 44 | satisfied |
27 | Male | Loyal Customer | 57 | Personal Travel | Eco | 719 | 4 | 4 | 4 | 1 | 5 | 4 | 5 | 5 | 3 | 2 | 4 | 4 | 5 | 5 | 27 | 28 | neutral or dissatisfied |
28 | Female | Loyal Customer | 33 | Business travel | Business | 1561 | 1 | 1 | 1 | 1 | 1 | 5 | 3 | 4 | 4 | 4 | 3 | 5 | 4 | 2 | 0 | 0 | satisfied |
29 | Female | Loyal Customer | 49 | Business travel | Eco Plus | 315 | 4 | 4 | 4 | 4 | 2 | 2 | 1 | 4 | 4 | 4 | 4 | 2 | 4 | 2 | 0 | 8 | satisfied |
30 | Female | Loyal Customer | 36 | Business travel | Business | 3347 | 3 | 1 | 1 | 1 | 1 | 2 | 1 | 3 | 3 | 3 | 3 | 2 | 3 | 2 | 18 | 12 | neutral or dissatisfied |
31 | Male | Loyal Customer | 22 | Personal Travel | Eco | 2342 | 3 | 2 | 3 | 3 | 3 | 3 | 1 | 3 | 2 | 4 | 3 | 4 | 2 | 3 | 19 | 0 | neutral or dissatisfied |
32 | Female | Loyal Customer | 31 | Business travel | Business | 819 | 4 | 4 | 4 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 3 | 1 | 5 | 5 | 0 | 0 | satisfied |
33 | Female | disloyal Customer | 15 | Business travel | Eco | 1043 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 3 | 1 | 4 | 2 | 4 | 5 | 3 | 0 | neutral or dissatisfied |
34 | Female | Loyal Customer | 35 | Business travel | Business | 2611 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 4 | 5 | 4 | 3 | 4 | 109 | 120 | satisfied |
35 | Female | Loyal Customer | 67 | Personal Travel | Eco | 1192 | 4 | 5 | 4 | 1 | 2 | 4 | 5 | 5 | 5 | 4 | 3 | 5 | 5 | 5 | 18 | 24 | neutral or dissatisfied |
36 | Male | disloyal Customer | 37 | Business travel | Business | 1182 | 3 | 3 | 3 | 4 | 1 | 3 | 1 | 1 | 4 | 1 | 3 | 1 | 4 | 1 | 9 | 0 | neutral or dissatisfied |
37 | Female | Loyal Customer | 40 | Business travel | Eco | 349 | 1 | 4 | 4 | 4 | 1 | 1 | 1 | 1 | 3 | 5 | 3 | 3 | 3 | 1 | 0 | 1 | neutral or dissatisfied |
38 | Female | disloyal Customer | 34 | Business travel | Business | 883 | 3 | 4 | 4 | 3 | 5 | 4 | 2 | 5 | 5 | 4 | 5 | 4 | 5 | 5 | 0 | 0 | neutral or dissatisfied |
39 | Male | Loyal Customer | 40 | Personal Travel | Eco Plus | 550 | 4 | 3 | 4 | 2 | 2 | 4 | 2 | 2 | 5 | 1 | 4 | 3 | 4 | 2 | 23 | 20 | neutral or dissatisfied |
40 | Female | Loyal Customer | 47 | Personal Travel | Eco | 302 | 4 | 4 | 4 | 3 | 2 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 23 | 31 | satisfied |
41 | Male | disloyal Customer | 41 | Business travel | Business | 354 | 1 | 1 | 1 | 2 | 1 | 1 | 1 | 1 | 3 | 3 | 4 | 4 | 4 | 1 | 0 | 0 | neutral or dissatisfied |
42 | Male | Loyal Customer | 39 | Business travel | Business | 1734 | 4 | 4 | 4 | 4 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0 | satisfied |
43 | Female | disloyal Customer | 25 | Business travel | Business | 1452 | 3 | 5 | 3 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 5 | 5 | 5 | 3 | 9 | 23 | neutral or dissatisfied |
44 | Male | Loyal Customer | 41 | Business travel | Business | 296 | 0 | 0 | 0 | 3 | 2 | 5 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0 | satisfied |
45 | Female | Loyal Customer | 38 | Business travel | Business | 2882 | 3 | 3 | 3 | 3 | 2 | 1 | 4 | 5 | 5 | 5 | 5 | 2 | 5 | 4 | 0 | 0 | satisfied |
46 | Female | Loyal Customer | 50 | Business travel | Business | 460 | 1 | 1 | 1 | 1 | 3 | 5 | 5 | 3 | 3 | 3 | 3 | 4 | 3 | 5 | 1 | 15 | satisfied |
47 | Male | Loyal Customer | 29 | Business travel | Business | 529 | 1 | 1 | 1 | 1 | 5 | 5 | 5 | 5 | 4 | 2 | 5 | 5 | 4 | 5 | 4 | 0 | satisfied |
48 | Female | Loyal Customer | 22 | Personal Travel | Business | 349 | 2 | 4 | 2 | 1 | 4 | 2 | 4 | 4 | 4 | 5 | 4 | 4 | 5 | 4 | 0 | 0 | neutral or dissatisfied |
49 | Female | Loyal Customer | 13 | Business travel | Business | 1522 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 3 | 5 | 3 | 1 | 4 | 1 | 0 | 0 | neutral or dissatisfied |
50 | Male | Loyal Customer | 54 | Business travel | Business | 612 | 3 | 3 | 3 | 3 | 5 | 2 | 3 | 5 | 5 | 5 | 5 | 4 | 5 | 3 | 8 | 0 | satisfied |
51 | Male | Loyal Customer | 21 | Personal Travel | Eco | 1454 | 2 | 2 | 2 | 3 | 5 | 2 | 5 | 5 | 2 | 3 | 3 | 1 | 3 | 5 | 0 | 0 | neutral or dissatisfied |
52 | Male | Loyal Customer | 28 | Business travel | Eco | 731 | 2 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 2 | 14 | 8 | neutral or dissatisfied |
53 | Male | Loyal Customer | 27 | Business travel | Business | 2076 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 5 | 4 | 0 | 1 | satisfied |
54 | Female | Loyal Customer | 69 | Business travel | Eco | 309 | 5 | 5 | 5 | 5 | 1 | 2 | 3 | 5 | 5 | 5 | 5 | 4 | 5 | 2 | 0 | 0 | satisfied |
55 | Male | Loyal Customer | 35 | Personal Travel | Eco | 775 | 2 | 3 | 2 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 4 | 1 | 0 | neutral or dissatisfied |
56 | Female | Loyal Customer | 60 | Personal Travel | Eco | 861 | 2 | 2 | 2 | 3 | 1 | 3 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 10 | 10 | neutral or dissatisfied |
57 | Female | Loyal Customer | 45 | Business travel | Business | 3334 | 2 | 4 | 2 | 2 | 4 | 5 | 5 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 51 | 48 | satisfied |
58 | Female | Loyal Customer | 57 | Business travel | Business | 2496 | 0 | 0 | 0 | 1 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 5 | satisfied |
59 | Male | Loyal Customer | 40 | Business travel | Business | 602 | 5 | 5 | 5 | 5 | 2 | 5 | 5 | 5 | 5 | 5 | 5 | 3 | 5 | 4 | 0 | 0 | satisfied |
60 | Female | disloyal Customer | 38 | Business travel | Business | 308 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 1 | 1 | 4 | 2 | 3 | 4 | 39 | 26 | neutral or dissatisfied |
61 | Male | disloyal Customer | 23 | Business travel | Eco | 446 | 2 | 4 | 2 | 1 | 4 | 2 | 4 | 4 | 4 | 2 | 4 | 5 | 5 | 4 | 4 | 0 | neutral or dissatisfied |
62 | Male | disloyal Customer | 39 | Business travel | Business | 216 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 2 | 1 | 4 | 2 | 4 | 3 | 0 | 0 | neutral or dissatisfied |
63 | Female | Loyal Customer | 52 | Business travel | Business | 3475 | 2 | 2 | 2 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 0 | 0 | satisfied |
64 | Male | disloyal Customer | 25 | Business travel | Eco | 646 | 2 | 1 | 2 | 2 | 4 | 2 | 3 | 4 | 4 | 4 | 3 | 2 | 2 | 4 | 13 | 1 | neutral or dissatisfied |
65 | Female | Loyal Customer | 48 | Business travel | Business | 2501 | 3 | 3 | 3 | 3 | 5 | 4 | 4 | 5 | 5 | 5 | 5 | 4 | 5 | 4 | 0 | 0 | satisfied |
66 | Female | Loyal Customer | 59 | Business travel | Business | 2227 | 5 | 5 | 5 | 5 | 2 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 30 | 15 | satisfied |
67 | Male | Loyal Customer | 25 | Business travel | Business | 1426 | 3 | 3 | 3 | 3 | 4 | 5 | 4 | 4 | 5 | 4 | 4 | 4 | 4 | 4 | 4 | 0 | satisfied |
68 | Male | Loyal Customer | 38 | Personal Travel | Eco | 190 | 2 | 4 | 2 | 3 | 4 | 2 | 4 | 4 | 3 | 2 | 4 | 4 | 5 | 4 | 0 | 0 | neutral or dissatisfied |
69 | Male | Loyal Customer | 46 | Business travel | Business | 1532 | 2 | 2 | 2 | 2 | 2 | 4 | 5 | 5 | 5 | 5 | 5 | 5 | 5 | 4 | 0 | 0 | satisfied |
70 | Male | Loyal Customer | 50 | Business travel | Eco | 308 | 2 | 1 | 1 | 1 | 2 | 2 | 2 | 2 | 3 | 2 | 2 | 2 | 3 | 2 | 18 | 12 | neutral or dissatisfied |
71 | Female | Loyal Customer | 38 | Business travel | Eco Plus | 157 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 1 | 1 | 4 | 4 | 0 | 0 | satisfied |
72 | Female | Loyal Customer | 53 | Business travel | Business | 1506 | 4 | 4 | 4 | 4 | 3 | 4 | 5 | 5 | 5 | 5 | 5 | 4 | 5 | 5 | 0 | 0 | satisfied |
73 | Male | Loyal Customer | 30 | Business travel | Eco Plus | 205 | 3 | 2 | 2 | 2 | 3 | 3 | 3 | 3 | 2 | 5 | 1 | 1 | 2 | 3 | 64 | 49 | neutral or dissatisfied |
74 | Male | disloyal Customer | 39 | Business travel | Business | 895 | 2 | 2 | 2 | 4 | 5 | 2 | 5 | 5 | 5 | 4 | 4 | 5 | 5 | 5 | 0 | 2 | neutral or dissatisfied |
75 | Male | Loyal Customer | 66 | Personal Travel | Eco Plus | 516 | 1 | 4 | 1 | 2 | 2 | 1 | 2 | 2 | 4 | 4 | 5 | 5 | 5 | 2 | 0 | 37 | neutral or dissatisfied |
76 | Male | Loyal Customer | 45 | Personal Travel | Eco | 909 | 3 | 5 | 3 | 2 | 1 | 3 | 1 | 1 | 4 | 4 | 5 | 3 | 4 | 1 | 0 | 0 | neutral or dissatisfied |
77 | Female | disloyal Customer | 25 | Business travel | Business | 1435 | 5 | 1 | 5 | 4 | 1 | 5 | 1 | 1 | 4 | 2 | 5 | 4 | 5 | 1 | 1 | 1 | satisfied |
78 | Male | Loyal Customer | 52 | Business travel | Business | 1190 | 2 | 4 | 4 | 4 | 1 | 4 | 3 | 2 | 2 | 2 | 2 | 1 | 2 | 4 | 0 | 6 | neutral or dissatisfied |
79 | Male | Loyal Customer | 64 | Personal Travel | Eco | 1259 | 4 | 5 | 4 | 2 | 2 | 4 | 2 | 2 | 4 | 5 | 3 | 4 | 4 | 2 | 20 | 5 | satisfied |
80 | Female | disloyal Customer | 50 | Business travel | Eco | 216 | 4 | 0 | 4 | 4 | 4 | 4 | 4 | 4 | 5 | 2 | 1 | 4 | 4 | 4 | 0 | 0 | neutral or dissatisfied |
81 | Female | disloyal Customer | 41 | Business travel | Business | 1670 | 2 | 1 | 1 | 2 | 3 | 2 | 4 | 3 | 3 | 5 | 3 | 4 | 5 | 3 | 0 | 0 | neutral or dissatisfied |
82 | Male | Loyal Customer | 26 | Business travel | Business | 3960 | 1 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 2 | 5 | 4 | 4 | 4 | 45 | 48 | satisfied |
83 | Female | disloyal Customer | 25 | Business travel | Eco | 817 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 2 | 3 | 2 | 3 | 3 | 3 | 0 | 0 | neutral or dissatisfied |
84 | Female | disloyal Customer | 44 | Business travel | Business | 1670 | 3 | 3 | 3 | 4 | 5 | 3 | 5 | 5 | 3 | 2 | 4 | 2 | 4 | 5 | 0 | 8 | neutral or dissatisfied |
85 | Female | disloyal Customer | 21 | Business travel | Business | 861 | 4 | 0 | 4 | 4 | 1 | 4 | 1 | 1 | 3 | 4 | 4 | 4 | 5 | 1 | 0 | 0 | satisfied |
86 | Male | Loyal Customer | 47 | Business travel | Business | 406 | 2 | 2 | 2 | 2 | 3 | 5 | 5 | 4 | 4 | 4 | 4 | 5 | 4 | 4 | 44 | 50 | satisfied |
87 | Male | Loyal Customer | 31 | Business travel | Eco Plus | 404 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 2 | 2 | 4 | 2 | 4 | 17 | 3 | satisfied |
88 | Female | Loyal Customer | 57 | Personal Travel | Eco Plus | 500 | 3 | 5 | 3 | 2 | 3 | 4 | 5 | 5 | 5 | 3 | 5 | 4 | 5 | 5 | 0 | 0 | neutral or dissatisfied |
89 | Male | Loyal Customer | 44 | Personal Travel | Eco | 689 | 3 | 5 | 3 | 4 | 5 | 3 | 2 | 5 | 4 | 4 | 5 | 3 | 5 | 5 | 0 | 0 | neutral or dissatisfied |
90 | Male | Loyal Customer | 45 | Business travel | Business | 3100 | 3 | 3 | 3 | 3 | 1 | 1 | 3 | 4 | 4 | 4 | 4 | 3 | 4 | 1 | 0 | 0 | satisfied |
91 | Male | disloyal Customer | 13 | Business travel | Eco | 525 | 2 | 2 | 2 | 3 | 3 | 2 | 3 | 3 | 3 | 1 | 3 | 1 | 4 | 3 | 0 | 0 | neutral or dissatisfied |
92 | Male | Loyal Customer | 60 | Personal Travel | Eco | 931 | 0 | 5 | 0 | 3 | 4 | 0 | 3 | 4 | 4 | 5 | 5 | 4 | 5 | 4 | 0 | 0 | satisfied |
93 | Female | disloyal Customer | 41 | Business travel | Business | 304 | 5 | 5 | 5 | 3 | 2 | 5 | 2 | 2 | 3 | 4 | 4 | 4 | 4 | 2 | 31 | 19 | satisfied |
94 | Male | Loyal Customer | 30 | Business travel | Business | 1896 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 2 | 2 | 3 | 4 | 2 | 4 | 81 | 72 | neutral or dissatisfied |
95 | Female | Loyal Customer | 51 | Business travel | Eco Plus | 261 | 5 | 4 | 4 | 4 | 4 | 3 | 1 | 5 | 5 | 5 | 5 | 1 | 5 | 1 | 0 | 0 | satisfied |
96 | Female | Loyal Customer | 61 | Business travel | Eco | 347 | 2 | 5 | 5 | 5 | 5 | 2 | 4 | 3 | 3 | 2 | 3 | 3 | 3 | 4 | 0 | 11 | satisfied |
97 | Female | Loyal Customer | 32 | Business travel | Eco | 1042 | 4 | 1 | 1 | 1 | 4 | 4 | 4 | 4 | 4 | 3 | 1 | 5 | 2 | 4 | 35 | 34 | satisfied |
98 | Female | Loyal Customer | 39 | Personal Travel | Eco | 1773 | 4 | 5 | 4 | 5 | 5 | 4 | 5 | 5 | 2 | 2 | 3 | 3 | 1 | 5 | 14 | 18 | neutral or dissatisfied |
99 | Male | Loyal Customer | 19 | Personal Travel | Business | 342 | 3 | 1 | 3 | 2 | 3 | 3 | 3 | 3 | 2 | 1 | 3 | 1 | 3 | 3 | 0 | 0 | neutral or dissatisfied |
100 | Female | Loyal Customer | 15 | Personal Travel | Eco Plus | 297 | 1 | 5 | 1 | 3 | 5 | 1 | 5 | 5 | 5 | 1 | 1 | 3 | 4 | 5 | 67 | 62 | neutral or dissatisfied |