What Service(s) do you use?

What features do you like about UOB?

What additional products/features would you like from UOB?

Why do you not have a UOB account?

Which banks do you have an account with?

What products/perks would entice you to open a UOB account

Is there a Hangout@UOB in your school?

Hangout@UOB is a new branch concept that aims to connect with students using a digital approach. 
It contains features like: 
1. AI for social engagement
2. Study & project space pods
3. Market in...

Would you like to see Hangout@UOB in your institution?

What events/features would you like to see if there were to be a Hangout@UOB in your school?

How often do you visit Hangout@UOB?

Do you enjoy visiting Hangout@UOB

What do you not like about Hangout@UOB?

What do you like about the space?

What improvements would you like to see at Hangout@UOB?

I do not know enough about UOB and their products;UOB's products perks are not attractive enough compared to other banks;UOB is not as accessible compared to other banks;I do not have the financial ability to open a UOB account;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;Opportunities to learn financial knowledge;Being more accessible compared to other banks;

It is very awkward to enter.;I do not feel comfortable there.;I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

Their talks & webinars about financial knowledge;Their banking products suit me;Excellent Customer Service;

I wish UOB could have better products targeted towards my age group;I wish UOB could organise events for me to attend;I wish there was more perks ;I wish they can improve their mobile banking app;I wish they help me improve my financial knowledge;

Yes (To use its facilities)

Internet Banking / UOB TMRW;Debit / Credit Card;

I wish UOB could have better products targeted towards my age group;I wish there was more perks ;

Never tried going ;More events for students ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

Yes (To use its facilities)

Cafe / Pantry;Individual/ group meeting pods ;Financial Planning;Arcade / Game Zones ;

Debit / Credit Card;Internet Banking / UOB TMRW;

I wish UOB could have better products targeted towards my age group;I wish UOB could organise events for me to attend;I wish there was more perks ;

I like the Study Pods available to students;I like the card games there;I like the events held at hangout (e.g. Bazaar@hangout);

More events for students ;Have a more welcoming and friendly atmosphere ;

UOB's products perks are not attractive enough compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;

I have not purpose/need/want to enter Hangout@UOB.;It is very awkward to enter.;I do not feel comfortable there.;I'm constantly asked to open an account with them when im there.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

Debit / Credit Card;Internet Banking / UOB TMRW;

Excellent Customer Service;I like the perks I get as a UOB customer;

I wish UOB could have better products targeted towards my age group;I wish UOB could organise events for me to attend;I wish there was more perks ;I wish they can improve their mobile banking app;I wish they help me improve my financial knowledge;

I like the Study Pods available to students;I like the card games there;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

I do not know enough about UOB and their products;UOB's products perks are not attractive enough compared to other banks;UOB is not as accessible compared to other banks;I do not have the financial ability to open a UOB account;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

Yes (To find out more about Hangout@UOB)

Individual/ group meeting pods ;Arcade / Game Zones ;Cafe / Pantry;

Debit / Credit Card;Internet Banking / UOB TMRW;

Mobile Banking;Their banking products suit me;

I wish UOB could have better products targeted towards my age group;I wish UOB could organise events for me to attend;I wish there was more perks ;

Yes (To use its facilities)

Individual/ group meeting pods ;Cafe / Pantry;

UOB's products perks are not attractive enough compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;More knowledge about UOB;Opportunities to learn financial knowledge;

Yes (To find out more about Hangout@UOB)

Mobile Banking;Excellent Customer Service;Their banking products suit me;

I wish there was more perks ;I wish UOB could organise events for me to attend;I wish UOB could have better products targeted towards my age group;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

Their internet banking is not good.;UOB's products perks are not attractive enough compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;

I feel that it has a comfortable vibe;

More events for students ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;Being more accessible compared to other banks;Opportunities to learn financial knowledge;

More events for students ;More features in the space;Have a more welcoming and friendly atmosphere ;

I do not know enough about UOB and their products;Their internet banking is not good.;UOB's products perks are not attractive enough compared to other banks;UOB is not as accessible compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;Opportunities to learn financial knowledge;Being more accessible compared to other banks;

Yes (To find out more about Hangout@UOB)

Individual/ group meeting pods ;

Debit / Credit Card;Internet Banking / UOB TMRW;Simple Invest;

Excellent Customer Service;Their banking products suit me;

I wish UOB could organise events for me to attend;I wish they can improve their mobile banking app;I wish there was more perks ;I wish they help me improve my financial knowledge;

I like the events held at hangout (e.g. Bazaar@hangout);

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

i already have an account with DBS. i don’t see a need for another;

Exclusive and attractive perks & benefits for UOB customers;Opportunities to learn financial knowledge;Being more accessible compared to other banks;

I like the Study Pods available to students;I like the card games there;I like the events held at hangout (e.g. Bazaar@hangout);

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

I'm constantly asked to open an account with them when im there.;

More features in the space;

UOB's products perks are not attractive enough compared to other banks;

More knowledge about UOB;

I do not feel comfortable there.;It is very awkward to enter.;I'm constantly asked to open an account with them when im there.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

UOB's products perks are not attractive enough compared to other banks;

Being more accessible compared to other banks;Opportunities to learn financial knowledge;Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

It is very awkward to enter.;I do not feel comfortable there.;I'm constantly asked to open an account with them when im there.;I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

I do not know enough about UOB and their products;UOB's products perks are not attractive enough compared to other banks;

Opportunities to learn financial knowledge;Exclusive and attractive perks & benefits for UOB customers;

Their internet banking is not good.;UOB's products perks are not attractive enough compared to other banks;

OCBC;Standard Chartered;

Exclusive and attractive perks & benefits for UOB customers;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

My family uses DBS so i follow;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

Yes (To find out more about Hangout@UOB)

Financial Planning;Cafe / Pantry;Individual/ group meeting pods ;

I wish there was more perks ;

I feel that it has a comfortable vibe;

More features in the space;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

I feel that it has a comfortable vibe;

More features in the space;

I wish there was more perks ;

Yes (To use its facilities)

Financial Planning;Arcade / Game Zones ;

I do not know enough about UOB and their products;

More knowledge about UOB;

Yes (To find out more about Hangout@UOB)

Arcade / Game Zones ;

I do not know enough about UOB and their products;

More knowledge about UOB;

Yes (To find out more about Hangout@UOB)

I wish there was more perks ;

I like the Study Pods available to students;

More features in the space;

I wish they can improve their mobile banking app;I wish there was more perks ;

I like the Study Pods available to students;

More features in the space;

I do not know enough about UOB and their products;

More knowledge about UOB;

Yes (To find out more about Hangout@UOB)

Arcade / Game Zones ;

Mobile Banking;Excellent Customer Service;

I wish there was more perks ;

Yes (To find out more about Hangout@UOB)

Arcade / Game Zones ;Cafe / Pantry;Financial Planning;

I wish there was more perks ;

Yes (To find out more about Hangout@UOB)

Debit / Credit Card;Internet Banking / UOB TMRW;

Mobile Banking;I like the events they organise;I like the perks I get as a UOB customer;

I wish UOB could organise events for me to attend;I wish there was more perks ;I wish UOB could have better products targeted towards my age group;

I like the Study Pods available to students;

Have a more welcoming and friendly atmosphere ;idk go there for what;

I do not know enough about UOB and their products;UOB's products perks are not attractive enough compared to other banks;UOB is not as accessible compared to other banks;

DBS/POSB;OCBC;Standard Chartered;

Exclusive and attractive perks & benefits for UOB customers;Opportunities to learn financial knowledge;Being more accessible compared to other banks;

I'm constantly asked to open an account with them when im there.;It is very awkward to enter.;

More features in the space;More events for students ;

More knowledge about UOB;

Yes (To find out more about Hangout@UOB)

I do not know enough about UOB and their products;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;

It is very awkward to enter.;I have not purpose/need/want to enter Hangout@UOB.;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

I feel that it has a comfortable vibe;

More features in the space;More events for students ;

UOB is not as accessible compared to other banks;

More knowledge about UOB;Being more accessible compared to other banks;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;Have a more welcoming and friendly atmosphere ;

I do not know enough about UOB and their products;

More knowledge about UOB;Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;Opportunities to learn financial knowledge;

It is very awkward to enter.;I'm constantly asked to open an account with them when im there.;

UOB's products perks are not attractive enough compared to other banks;UOB is not as accessible compared to other banks;Their internet banking is not good.;I do not know enough about UOB and their products;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;

Yes (To use its facilities)

Arcade / Game Zones ;Individual/ group meeting pods ;Cafe / Pantry;

I do not know enough about UOB and their products;

More knowledge about UOB;Being more accessible compared to other banks;

I have not purpose/need/want to enter Hangout@UOB.;It is very awkward to enter.;

More features in the space;More events for students ;

Debit / Credit Card;CASA account;

Excellent Customer Service;

I wish there was more perks ;I wish they can improve their mobile banking app;

I like the Study Pods available to students;I like the events held at hangout (e.g. Bazaar@hangout);I feel that it has a comfortable vibe;

More events for students ;More features in the space;

I do not know enough about UOB and their products;I do not have the financial ability to open a UOB account;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

Yes (To use its facilities)

Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I do not know enough about UOB and their products;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;

I do not know enough about UOB and their products;dbs is good enough;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

I like the Study Pods available to students;I feel that it has a comfortable vibe;

More events for students ;More features in the space;

I do not know enough about UOB and their products;UOB is not as accessible compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

Yes (To use its facilities)

Arcade / Game Zones ;Individual/ group meeting pods ;Cafe / Pantry;

I wish UOB could have better products targeted towards my age group;I wish UOB could organise events for me to attend;

I like the Study Pods available to students;I like the card games there;

More events for students ;More features in the space;

Internet Banking / UOB TMRW;

I wish UOB could have better products targeted towards my age group;

It is very awkward to enter.;

Have a more welcoming and friendly atmosphere ;

Debit / Credit Card;Internet Banking / UOB TMRW;

Mobile Banking;Excellent Customer Service;

I wish UOB could organise events for me to attend;I wish there was more perks ;

I like the Study Pods available to students;I feel that it has a comfortable vibe;

More events for students ;

I do not know enough about UOB and their products;Their internet banking is not good.;UOB is not as accessible compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

I like the events held at hangout (e.g. Bazaar@hangout);I feel that it has a comfortable vibe;

More events for students ;More features in the space;Have a more welcoming and friendly atmosphere ;

I don't know why I have a UOB account;

Mobile Banking;Excellent Customer Service;

I wish UOB could organise events for me to attend;I wish they can improve their mobile banking app;

Their internet banking is not good.;

Exclusive and attractive perks & benefits for UOB customers;

I like the Study Pods available to students;I like the events held at hangout (e.g. Bazaar@hangout);

More features in the space;Have a more welcoming and friendly atmosphere ;

Debit / Credit Card;Internet Banking / UOB TMRW;

Mobile Banking;Excellent Customer Service;

I do not know enough about UOB and their products;UOB is not as accessible compared to other banks;I do not have the financial ability to open a UOB account;

Being more accessible compared to other banks;More knowledge about UOB;Exclusive and attractive perks & benefits for UOB customers;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;Opportunities to learn financial knowledge;

Yes (To use its facilities)

Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I do not know enough about UOB and their products;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

I like the Study Pods available to students;I like the card games there;I like the events held at hangout (e.g. Bazaar@hangout);I feel that it has a comfortable vibe;

More events for students ;

I wish there was more perks ;I wish they can improve their mobile banking app;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;Have a more welcoming and friendly atmosphere ;

I do not know enough about UOB and their products;

More knowledge about UOB;Being more accessible compared to other banks;

Yes (To use its facilities)

Individual/ group meeting pods ;Arcade / Game Zones ;Cafe / Pantry;

Debit / Credit Card;Internet Banking / UOB TMRW;

Mobile Banking;Excellent Customer Service;

I wish UOB could organise events for me to attend;I wish there was more perks ;I wish UOB could have better products targeted towards my age group;

I like the Study Pods available to students;I like the card games there;I like the events held at hangout (e.g. Bazaar@hangout);

More events for students ;More features in the space;

I do not know enough about UOB and their products;Their internet banking is not good.;

More knowledge about UOB;Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

I do not know enough about UOB and their products;UOB is not as accessible compared to other banks;

More knowledge about UOB;Exclusive and attractive perks & benefits for UOB customers;

Yes (To use its facilities)

Cafe / Pantry;Arcade / Game Zones ;

I like the perks I get as a UOB customer;Their talks & webinars about financial knowledge;Mobile Banking;

I wish there was more perks ;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;

I do not know enough about UOB and their products;UOB is not as accessible compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;Have a more welcoming and friendly atmosphere ;

None of the above;I don't know why I have a UOB account;

I wish there was more perks ;

I like the Study Pods available to students;I like the events held at hangout (e.g. Bazaar@hangout);I like the card games there;I feel that it has a comfortable vibe;

More events for students ;More features in the space;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

Yes (To use its facilities)

Financial Planning;Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I do not know enough about UOB and their products;UOB is not as accessible compared to other banks;

Being more accessible compared to other banks;More knowledge about UOB;Exclusive and attractive perks & benefits for UOB customers;

I do not feel comfortable there.;I'm constantly asked to open an account with them when im there.;I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;Have a more welcoming and friendly atmosphere ;

Debit / Credit Card;Internet Banking / UOB TMRW;

I wish there was more perks ;I wish they can improve their mobile banking app;I wish they can improve their customer service;

Yes (To use its facilities)

Arcade / Game Zones ;Cafe / Pantry;Individual/ group meeting pods ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;Being more accessible compared to other banks;

I have not purpose/need/want to enter Hangout@UOB.;It is very awkward to enter.;

More features in the space;Have a more welcoming and friendly atmosphere ;More events for students ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

Yes (To find out more about Hangout@UOB)

Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

Debit / Credit Card;Internet Banking / UOB TMRW;I don't know why I have a UOB account;

Mobile Banking;I like the perks I get as a UOB customer;

I wish there was more perks ;I wish they can improve their customer service;I wish they can improve their mobile banking app;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

Yes (To use its facilities)

Individual/ group meeting pods ;Cafe / Pantry;Arcade / Game Zones ;

I do not know enough about UOB and their products;

More knowledge about UOB;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;

I do not know enough about UOB and their products;

More knowledge about UOB;

Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I do not have the financial ability to open a UOB account;

Being more accessible compared to other banks;

Yes (To use its facilities)

Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I do not know enough about UOB and their products;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;

I do not know enough about UOB and their products;

More knowledge about UOB;

Individual/ group meeting pods ;Cafe / Pantry;Arcade / Game Zones ;

I do not know enough about UOB and their products;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;

I do not know enough about UOB and their products;

OCBC;Standard Chartered;

Exclusive and attractive perks & benefits for UOB customers;

Yes (To use its facilities)

Individual/ group meeting pods ;Cafe / Pantry;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;

Cafe / Pantry;Individual/ group meeting pods ;

Debit / Credit Card;Internet Banking / UOB TMRW;

I wish there was more perks ;

Yes (To find out more about Hangout@UOB)

Individual/ group meeting pods ;Cafe / Pantry;Arcade / Game Zones ;

I do not have the financial ability to open a UOB account;

Being more accessible compared to other banks;

I do not know enough about UOB and their products;

Being more accessible compared to other banks;

I have not purpose/need/want to enter Hangout@UOB.;

More events for students ;

I do not know enough about UOB and their products;

More knowledge about UOB;

Yes (To use its facilities)

Individual/ group meeting pods ;Cafe / Pantry;Arcade / Game Zones ;

I do not know enough about UOB and their products;UOB is not as accessible compared to other banks;I do not have the financial ability to open a UOB account;

Being more accessible compared to other banks;Exclusive and attractive perks & benefits for UOB customers;

I do not know enough about UOB and their products;UOB's products perks are not attractive enough compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;

UOB's products perks are not attractive enough compared to other banks;

Being more accessible compared to other banks;

I wish there was more perks ;

I have not purpose/need/want to enter Hangout@UOB.;

More features in the space;More events for students ;

I do not know enough about UOB and their products;

Exclusive and attractive perks & benefits for UOB customers;Opportunities to learn financial knowledge;

I like the Study Pods available to students;I feel that it has a comfortable vibe;

More features in the space;Have a more welcoming and friendly atmosphere ;

UOB's products perks are not attractive enough compared to other banks;UOB is not as accessible compared to other banks;

OCBC;DBS/POSB;Standard Chartered;

More knowledge about UOB;Being more accessible compared to other banks;

I do not feel comfortable there.;It is very awkward to enter.;

Have a more welcoming and friendly atmosphere ;

UOB's products perks are not attractive enough compared to other banks;

Exclusive and attractive perks & benefits for UOB customers;More knowledge about UOB;

I do not know enough about UOB and their products;I do not have the financial ability to open a UOB account;UOB is not as accessible compared to other banks;

More knowledge about UOB;Being more accessible compared to other banks;

Yes (To use its facilities)

Financial Planning;Cafe / Pantry;Individual/ group meeting pods ;

I do not know enough about UOB and their products;I do not have the financial ability to open a UOB account;

More knowledge about UOB;Opportunities to learn financial knowledge;Being more accessible compared to other banks;

I like the card games there;I like the Digital Interactive TVs;I feel that it has a comfortable vibe;

Have a more welcoming and friendly atmosphere ;More events for students ;

UOB's products perks are not attractive enough compared to other banks;I do not have the financial ability to open a UOB account;

Exclusive and attractive perks & benefits for UOB customers;Being more accessible compared to other banks;More knowledge about UOB;

Their internet banking is not good.;I do not have the financial ability to open a UOB account;UOB's products perks are not attractive enough compared to other banks;

OCBC;Citi Bank;DBS/POSB;Standard Chartered;HSBC;

More knowledge about UOB;Being more accessible compared to other banks;

Yes (To find out more about Hangout@UOB)

Cafe / Pantry;Individual/ group meeting pods ;Financial Planning;

UOB's products perks are not attractive enough compared to other banks;I do not have the financial ability to open a UOB account;UOB is not as accessible compared to other banks;I do not know enough about UOB and their products;

Opportunities to learn financial knowledge;Exclusive and attractive perks & benefits for UOB customers;

Yes (To find out more about Hangout@UOB)

Financial Planning;Cafe / Pantry;Individual/ group meeting pods ;Arcade / Game Zones ;

I wish there was more perks ;

I like the Study Pods available to students;

Have a more welcoming and friendly atmosphere ;

Mobile Banking;Excellent Customer Service;

I wish UOB could have better products targeted towards my age group;

I like the Study Pods available to students;

More events for students ;