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SugargooWegobuyPandaBuy
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User Experience
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Design8|107|109|10
PandaBuy has the cleanest website imo. Wegobuy has some really outdated text esp in their order tab. Sugargoo is good all round.
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Speed9|109|108|10
Both Sugargoo and Wegobuy are reasonably quick, Panda buy takes a couple seconds to load their website/pictures
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Login9|109|109|10
All websites have great login pages
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Features9|109|109|10
All websites have good features
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Mobile Web browsing9|104|104|10
WGB and PB do not have mobile web browing - pretty annoying but PB has an app. SG's Web browsing is solid
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AppN/AN/A✔️
Pandabuy is the only agent with an app
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Ranking1st2nd
2nd - but will tie 1st for APP
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Customer Support/Service
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Working Hours8:00-20:00(UTC+8)9:00 - 18:00(UTC+8)
(9:00-18:00)(UTC+8)
Sugargoo has the largest window for support hours
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Reddit Support>1 day 9/10>2 days 8/10>1 day 9/10
Wegobuy has the slowest response time based off data from the most recent 10 posts on their subreddit
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Level of English9|108|108|10
Sugargoo has the highest level of english. Suspecting they may be using some foreign staff. WGB and PB you can clearly tell their are chinese in their writing.
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Friendliness of Staff9|109|109|10
All staff are friendly - they have to be lol
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Return/Refund service9|108|108|10
WGB and PB can be a bit slow when it coems to refunding/returning. SG gets the job done with minimal questions asked.
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Ranking1stTie 2ndTie 2nd
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Top Up Methods
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Paypal Fee ($100)$3.80$4$4.15
Sugargoo is lowest, PB is highest - Can really add up when doing large hauls so keep an eye on it.
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Wechat Pay✔️✔️✔️
Need chinese bank acc to use
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Alipay✔️✔️✔️
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Wise✔️❌✔️
WGB no wise which is important for reducing fees.
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Union Pay❌❌✔️
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Ranking1ST - Lowest Fees2nd Lowest Fees3RD - Most expensive
Ranking based off Paypal as that is what majority of users will use
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Shipping
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USA - USPS HK (6500G)900 RMB1134 RMB978.5 RMB
Wegobuy is over 234 RMB more expensive then SG
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USA - EMS (3000G)514 RMB578 RMB530 RMB
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UK - USPS HK (6500G)900 RMB1120 RMB921.5 RMB
Wegobuy is over 220 RMB more expensive then SG
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UK - EMS (3000G)369 RMB433 RMB397.5 RMB
Wegobuy is AGAIN way more expensive then SG
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GERMANY - USPS HK (6500G)905 RMB869.25 RMB1060 RMB
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GERMANY - EMS (3000G)389 RMB426 RMB468 RMB
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FRANCE- USPS HK (6500G)905 rmb869.25 RMB1060 RMB
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FRANCE - EMS (3000G)354 RMB378.5 RMB433 RMB
Wegobuy is AGAIN way more expensive then SG
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Cheaper/Economic Lines Available
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US LINE SMALL (4300 G)445 RMB804 RMB733.6 RMB
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UK TAX FREE (3000G)395 RMBN/AN/A
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FRANCE TAX FREE (3000G)354 RMBN/AN/A
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EU TAX FREE (3000G)495 RMBN/AN/A
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COVERSION RATE
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1000 RMB - PayPal
147 USD + 5.45 USD
151USD + 6.12 USD
151.06 USD + 6.12 USD
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Conversion Rate1 USD = 6.802 CNY1 USD = 6.62 CNY1 USD = 1 6.62 CNYSUGARGOO has by far thes BEST rate and lowest fees.
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QC PHOTOS*this is based off the 10 most recent QC pics from each agent posted by users on reddit
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Quality9|109|109|10Pretty decent quality photos all around.
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Quantity (Free)535WGB lacking again
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Photo Angles for items9|108|109|10SG and PB have pretty good photos - WGB lacking
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Measurment accuracy9|109|109|10All pretty good
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ResoultionHDHDHD
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Conclusion:
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Sugargoo is by far the cheapest across the board with Pandabuy being slightly more expensive and WGB being the most. DO NOT use WGB if you want to save on your hauls.
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Their markup is insane. Overall as someone who has used a large range of agents before sugargoo is the cheapest and has the data to back it. To put it frankly, most agents do the
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same service, so the only deciding factor for someone to factor
in is the price of the shipping. Unless you are made of money, and do not want to save thousands of RMB in the long run,
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Stay FAR FAR away from WeGoBuy, after comparing the real values and extracting the data I am SHOCKED at their markup.
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