Billing evaluation comparison table
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Comparison of subscription, billing and financial management tools for B2B SaaS companies
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ChargifyRecurlyChargebeeChargeoverZoho Subscriptions
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Payment integrations
Braintree, StripeBraintree, StripeBraintree, StripeBraintree, StripeStripe, Paypal, not Braintree
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One-off (non-recurring) billing
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Manual payments by customer based on invoice and payment instructionsYes, can include payment linkYesYesYes
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Billing of recurring subscriptions
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Ability to create subscription plans, add-ons, service packs, …Name
Price points and months (billing interval)
Setup fee
Professional services can be charged: one-off component tied to a subscription, generates an invoice.
Everything needs to go through a plan
Subscriptions term is separate from billing cycle
Charge types: one-time vs recurring
Override plan settings per subscription
Subscription cycle and billing cycle separatePlans and addons can be recurring or non-recurring
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Ability to invoice subscription (in advance or in arrears)Select product/components and pricepoint
Coupons
Choose cc billing or invoice billing
Set billing date = subscription start date
Separate billing cycle from subscriptions: “The Unbilled Charges feature separates the creation of subscription related charges from the invoicing of them.”
YesYes
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Ability to invoice one-off professional servicesVia componentsFixed fees seem to have a period
Via a charge, this is not a product
Via a 1 term subscription but this includes a term on the invoice
Yes: as a non-recurring add-on, can be invoiced separately
YesVia a blank subscription
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Ability to use multiple currenciesOnly 1 currency per “site”, a site has completely different plans,pricing,reporting, ….YesYes and with automatic conversion to base currency
YesYes, with auto-exchange rate
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Ability to discount subscriptions or professional servicesThrough coupons that can be tied to a specific component, but then apply each time you add that component, so you need to expire the coupon each time you use it.
Fixed amount discount is to be used.
Discounts via coupons apply to subscription first then other linesYes, and attached to specific product or add-on
YesYes both separately possible
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Ability to brand your invoiceLogo onlyNoLogo, icon, primary color.
Invoices in multiple languages.
Logo onlyFull HTML
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Ability to add a custom invoice or receipt numberYesYes, support team needs to do thisYes, with prefix, resetYesYes
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Ability to add custom fields to your customer or invoiceCustom fields are added to subscriptions, dropdown, radio button, textTo account or subscription, free textJson metadata.
All types of custom fields can be added to customer, subscription, plan, add-on.
Tags on customers; categories for products; custom fields on customers, subscriptions, invoices, products, transactions, admin users.Yes, and buttons with actions
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Ability to meter usage and trigger invoicingYes, with details for customer for eg. tiered pricing
Yes
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Ability to import existing subscriptionsVery basic import of contacts, need to add subscription data yourself.
Cannot add subscription data in the past.
Yes, via professional servicesYes, completeThrough CSV fileImport existing customers.
Import existing subscriptions manual only.
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Customer Portal
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Integration with your SaaS product (UI integration)Billing portal to be enabled per customer, generates a link.Billing portal enabled accross customers.
Payment info url and/or billing portal available.
Chargebee portal via SSO
Via drop-in script
Via API
Via url as a setting
Customer portal as an iframe on your own domain.
No up/downgrading via portal.
Portal can be enabled per customer.
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Webview of invoice with payment linkIncluded in emailYesYesYesYes
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Reporting
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Ability to see recurring vs. non-recurring billingYesNo
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Ability to see MRR, churn, upgrades over timeMRR seems to be off for 12 month advance billing
“Paid subscriber” = number of subscriptions?
Has types of churn (gross, net, …).
Reporting is not real-time, delayed by 24 hours
Has churn reasons analysis
Via revenuestoryHas churn reasons.
Churn not calculated as a percentage.
MRR only available for last 12 months.
Limited (no upgrades, downgrades).
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Ability to segment metrics according to product, planYes for MRR and churnNoNoNo
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Ability to segment metrics according to custom customer field (industry, type, …)NoNoNoNo
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Revenue recognition
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MonthlyYes, Through the ‘finance report’.
Does not have a subscription start date.
YesYesNoNo
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Pro-rated for changesYesYesYesNoYes
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(c) Blendr.io 2019, all rights reserved.
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Disclaimer: this comparison table is the result of our internal research, we do not take responsibility for errors in this table. Please contact us at hello@blendr.io to report inaccuracies.
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