Por20173 - Service directory property vocabularies
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Function level 1 IDFunction level 1 nameFunction level 2 IDFunction level 2 nameFunction level 3 IDFunction level 3 nameService type IDService type nameService type descriptionLoneliness Project
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42
Administration and government
44Asylum and immigration77Asylum seekers support
Provision of temporary accommodation, meals and other advice and support for asylum seekers i.e. those waiting for an application for refugee status to be assessed by the government.
Yes
8
42
Administration and government
45Commercial activities144Goods and services373Conference, hall and meeting room hire
Details on any venues the local authority may have available for private/business hire including the location, size, facilities available, cost and how to book.
Yes
28
42
Administration and government
48Consultations366Community engagement
Community Engagement provides a link between local people, local organisations and decision makers. Physical or virtual meetings and dialogues provide an opportunity for local leaders to listen to the views of their communities and for local people to have their say.
Yes
43
42
Administration and government
50Democracy146Democratic services861Equality and diversity
The LA is responsible for ensuring that equality and diversity is considered at all times both in employment policy and in the provision of services. Every authority should assess, and consult on, the impact of policy in relation to equality and diversity within their community
Yes
53
42
Administration and government
50Democracy147Elected members357Councillors surgeries
Councillor advice surgeries are available to the public who want to obtain information and advice, make a complaint or enquire about local authority services.
Yes
56
42
Administration and government
50Democracy147Elected members687Members of Parliament
Information about elected local representatives and MEPs, their roles, how they are elected and where to find out who are your current representatives.
Yes
93
42
Administration and government
57
Volunteering and voluntary organisations
1113Volunteering
Provision of information on volunteering opportunities available in the community.
Yes
96
1Advice and benefits2Advice and welfare rights190Benefits advice and assessment
The local authority benefit advisors offer benefit assessment and provide advice about entitlement to welfare benefits to individuals in receipt of benefit or claiming benefit.
Yes
97
1Advice and benefits2Advice and welfare rights328Bereavement support
Provision of support and advice to relatives about the arrangements that need to be made after a bereavement, such as registering the death and obtaining a death certificate.
Yes
98
1Advice and benefits2Advice and welfare rights352Credit unions
A credit union is a profit sharing, democratically run financial co-operative which offers convenient savings and low interest loans to its members. The local authority may offer support to local credit unions by providing advice and information to help them get started and manage their affairs in a legal and efficient way.
Yes
99
1Advice and benefits2Advice and welfare rights651Debt counselling
This service offers free confidential debt counselling service to citizens. They can advise on different types of debt such as rent and mortgage arrears, credit card debts and bank loans.
Yes
103
1Advice and benefits2Advice and welfare rights189Welfare rights advice
Information and advice about entitlement to welfare benefits, other allowances, grants and general financial difficulties.
Yes
136
1Advice and benefits5Grants and aid126Community grants615Grants for voluntary organisations
Provision of grants to local voluntary organisations. Grants are usually available for projects/organisations that meet the councils criteria and comply with the terms and conditions imposed on the issue of funding.
Yes
167
6Business and employment10Careers and employment299Disabled people employment advice
Advice and support for those with special needs who may wish to seek full-time or part time employment. This may include advice to employers on the requirements of relevant legislation.
Yes
168
6Business and employment10Careers and employment343Employment and training initiatives
Programmes to promote the development of learning and employment to ensure local people have access to lifelong learning and training opportunities. Provide local people with opportunities through tailored programmes to gain the skills demanded by employers in growth industries and ensure resiments benefit from employment opportunities created within the area. In the UK such programmes delivered in line with national, regional and local priorities include New Deal and Training For Work targeting a range of workless groups including those in receipt of Incapacity Benefit, Income Support or JSA.
Yes
170
6Business and employment10Careers and employment344Equal opportunities advice
Publication of equal opportunities policy and provision of advice/information on equal opportunities to employers and employees in the area.
Yes
274
16Community safety21Neighbourhood security164Protection from harassment
Advice and support to those who feel that they are being harassed at home, in the workplace, in public, at school. Depending on the nature of the harassment and the age of the victim this may involve other authorities such as the police, legal services, education services, child protection agencies etc.
Yes
315
23Education and learning25Early years and childcare19Childcare out of school hours
Out of school hours services for children, usually based in or near schools. The service is available to all families in the local area however local priorities for places may apply.
Yes
318
23Education and learning25Early years and childcare20Childminding
Information on registered childminders and daycare facilities in the area for parents and caers of pre-school age children.
Yes
319
23Education and learning25Early years and childcare1741Early education for 2 year olds
From the school term after they turn two some children may be eligible for up to 15 hours per week early education or childcare.
Yes
320
23Education and learning25Early years and childcare12Nursery school places
Nursery education is offered to children aged four in community maintained nursery classes and schools and are for two and a half hour sessions per week in term time.
Yes
321
23Education and learning25Early years and childcare18School holiday schemes
Out of school holiday play schemes which provide care for school-aged children during school holidays, are usually on school premises or in local community buildings. The education authority generally operates a booking system, offering remaining places on a first come first served basis.
Yes
387
30Environmental protection31Animal welfare434Animal welfare
The Animal welfare sections responds to both reports from the public, and undertakes proactive patrols. The aims of the service are to reduce the risk to human health from domesticated animals and/or the premises where they are kept, to prevent nuisance from pet animals or from the keeping or boarding of pet animals and to reduce the risk to animal health arising from commercial keeping of pet or similar non-livestock animals.
Yes
395
30Environmental protection32
Conservation and sustainability
745Countryside conservation
The countryside conservation service provides advice on the protection and enhancement both the local rural environment and wildlife. Grants may also be provided to develop areas of the countryside for public use and education.
Yes
404
30Environmental protection33Countryside and farming746Community farms
Farms and smallholdings managed by the local authority on behalf of the community. Community farms provide an opportunity for children to learn about where food comes from and witness the hustle and bustle and all the elements of a working countryside farm within an urban setting.
Yes
417
30Environmental protection33Countryside and farming1540Nature reserves
Local nature reserves where wildlife is protected. Nature reserves are usually open to the public but may have restrictions at certain times or under other conditions (no bicycles, dogs etc.) to protect the wildlife
Yes
441
30Environmental protection36Parks and open spaces670Outdoor play facilities
The local authority is responsible for managing play facilities such as playgrounds, outdoor and indoor play areas catering for age groups ranging from four years to twelve years.
Yes
443
30Environmental protection36Parks and open spaces461Parks and open spaces
Information about parks in the local area including location, facilities, opening times, events etc.
Yes
508
58Health and social care59Adult services148Adult social care242Care at home
Care in your own home is offered to people who require assistance with personal care such as washing or dressing, or other practical daily tasks such as help with domestic chores like cooking and cleaning, or in some instances, help in managing finances.
Yes
509
58Health and social care59Adult services148Adult social care209Care needs assessment
Needs assessment is a programme carried out by the local authority to try to establish the needs of an individual who requires help from social services and to arrange services to meet their needs. Following an assessment the appropriate services will be provided and a client file opened.
Yes
511
58Health and social care59Adult services148Adult social care833Leaving hospital
A range of assistance for someone discharged from hospital who may need help to live at home. Usually a worker will visit the patient in hospital to discuss their needs prior to discharge and will then visit again once the patient is home to see that services arranged are enabling them to live safely at home.
Yes
512
58Health and social care59Adult services148Adult social care1284Mental health support
Provision of an integrated service, with other local organisations, for people who have serious mental health problems, and their carers. The teams aim to treat mental illness and provide support to enable service users to live independently in the community.
Yes
516
58Health and social care59Adult services148Adult social care731Safeguarding vulnerable adults
The adult protection procedure aims to provide a system that a range of organisations or individuals can use to report and respond to situations where it is suspected, alleged or known that a vulnerable adult has been abused
Yes
517
58Health and social care59Adult services148Adult social care229Shared care for adults
Shared Care offers short term care to adults who are unable to live on their own (without a full-time carer) and the people who care for them. The care can vary in length from a few hours up to a maximum of two weeks at a time and is provided by people approved by Social Services to be shared carers.
Yes
519
58Health and social care59Adult services149
Equipment and supporting services
147Assisted garden maintenance
Garden maintenance for elderly (aged 60 or over) or disabled tenants who are not capable of doing the work themselves.
Yes
520
58Health and social care59Adult services149
Equipment and supporting services
313Community alarms and Telecare
The community alarm service provides peace of mind for people who feel at risk in their own homes. It is a 24 hour 365 day monitoring service which works via a special alarm unit connected to the telephone line. In the UK Telecare provides support to people in their own homes with the help of technology and community response services, allowing them to live more safely and independently. The equipment available is designed to assist a wide range of people, including older people, people with disabilities and carers.
Yes
522
58Health and social care59Adult services149
Equipment and supporting services
178Home adaptatations and aids
If a client is visually impaired, hard of hearing or has other disabilities for which he/she may need special equipment or adaptations to his/her home the local authority will provide such equipment which will assist in overcoming difficulties subject to an assessment of personal needs to determine eligibility.
Yes
524
58Health and social care59Adult services149
Equipment and supporting services
204
Independence support for disabled people
Rehabilitation provides people with physical and sensory disabilities with help to recover and regain their independence often following an illness or injury/stay in hospital. A care worker will provide advice on how to cope with illness or disability, or organise the provision of aids and equipment to help in everyday tasks.
Yes
525
58Health and social care59Adult services149
Equipment and supporting services
315Mobile meals
The Mobile Meals service delivers meals to older or vulnerable people in their own homes on a short or long term basis according to need.
Yes
527
58Health and social care59Adult services149
Equipment and supporting services
180Occupational therapy
Occupational therapy aims to help those with physical disabilities to achieve an optimum level of functions and mobility. This may include arranging for walking aids or other equipment or referring clients to other agencies that can also assist. The authority usually works with local health providers to assess need and provide appropriate support.
Yes
528
58Health and social care59Adult services149
Equipment and supporting services
205Specialist equipment for disabled people
Advice on purchase and/or loan of specialist equipment to help those with physical or sensory disability manage at home. Usually a needs assessment is made in order to determine the equipment which may be required.
Yes
529
58Health and social care59Adult services150
Help and advice for adults
728Advocacy for social care clients
Providing access to someone who can advocate on behalf of a social services client to ensure that they receive equal rights by writing letters, making phone calls, liaising with relevant agencies etc. on the clients behalf.
Yes
530
58Health and social care59Adult services150
Help and advice for adults
727Alcohol advice and support
This service provides counselling advice and support for people affected by alcohol abuse/dependency.
Yes
531
58Health and social care59Adult services150
Help and advice for adults
163Counselling
The provision of information on the availability and requirements of counselling services for individuals who have been identified as having particular needs to help sort through personal difficulties. These services may not be provided by the local authority.
Yes
532
58Health and social care59Adult services150
Help and advice for adults
239
Disabled people - employment and training schemes
Advice and support on training and employment available to people with physical, sensory or other disabilities. This includes advice on legal issues surrounding employment. The advice may be provided by the local authority or through third party organisations and includes schemes such as 'Supported Employment Schemes'.
Yes
533
58Health and social care59Adult services150
Help and advice for adults
730Drugs advice and support
This service offers confidential help and support to people affected by abuse of both illegal drugs and prescribed drugs.
Yes
536
58Health and social care59Adult services150
Help and advice for adults
1794Skills for living
Helping individuals with learning difficulties and/or disabilities to learn skills that support independent living and developing skills for work. Courses aim to equip learners with the skills to be able to manage tasks more independently, both at home and in the community. These include such topics as personal health and hygiene, personal and social development, and cooking
Yes
537
58Health and social care59Adult services150
Help and advice for adults
169Translation and interpreting
The local authority provides interpreting and translation services to people who need help because the national language is not their first language and also sign language interpreting to deaf people.
Yes
539
58Health and social care60
Care homes, supported and sheltered housing
292Adult residential care
Residential or nursing home for elderly people and people with disabilities who are unable to manage at home.
Yes
541
58Health and social care60
Care homes, supported and sheltered housing
107Sheltered housing
Sheltered housing is for retired or younger disabled people to support them to live independently in their own home and manage their own affairs, for as long as possible. Sheltered housing typically provides a warden or other support services and access to 24 hour emergency assistance. The council carry out an assessment of applicants and maintain a waiting list until suitable properties become available.
Yes
542
58Health and social care61Carers225Adult carers advice and support
Provision of advice and support for adult carers who care for the elderly, children with special needs and adults with physical or learning disabilities. Carers may be entitled to receive additional help and support for their own needs from the local authority.
Yes
544
58Health and social care61Carers732Alternative care providers
Independent agencies who provide care for adults and children within the local area. Care agencies may provide any from the range of care services such as residential care, care at home, sheltered housing and day care. The council may use these agencies to provide care services.
Yes
547
58Health and social care61Carers298Carers support groups
A list of recognised groups and organisations that provide advice and support for those who are caring for adults or children with special needs.
Yes
548
58Health and social care61Carers227Respite care for adults
Carers and the people they are caring for may be entitled to respite care in the form of a temporary place in residential accommodation or provision of an alternative qualified carer to give both the carer and their families a break.
Yes
549
58Health and social care61Carers1790Short breaks
Short breaks enable children and young people with disabilities and/or additional needs to join in with safe, fun and interesting activities and to give parents or full-time carers an opportunity to have a short break from caring.
Yes
550
58Health and social care61Carers300Young carers support
Support, information and advice for young carers and their families. The service provides recreational respite, advocacy, a befriending service and therapeutic support to young people who have caring responsibilities for a relative with a long-term illness or disability.
Yes
576
58Health and social care63Children and family care155
Support for children and young people
53Children's centres
Sure start children's centres are open to all parents, carers and children and provide provide early learning and full day care for pre-school children. They also provide help and advice on child and family health, parenting, money, training and employment to parents and carers.
Yes
577
58Health and social care63Children and family care155
Support for children and young people
1579Family information services
The Family Information Service (FIS) provides information and advice to parents and carers on a wide-range of issues affecting every day family life to families with children and young people aged between 0 and 20 years of age.
Yes
578
58Health and social care63Children and family care155
Support for children and young people
831Family support groups
Information and advice about organisations in the local area who may be able to provide support to children and their families.
Yes
584
58Health and social care62
Community centres and facilities
1149Community centres
Community Centres are a physical resource, which acts as a focal point for activities run by communities coming together through geographic proximity or because of a particular interest and/or identity. Centres provide meeting places for local interest based clubs and societies, venues for adult education classes and public meetings, offices for community projects, plus they also have many other uses. Centres would be lifeless buildings, lacking in character, if they were not 'owned' by communities. People provide the warmth, which makes centres welcoming to communities.
Yes
585
58Health and social care62
Community centres and facilities
297
Community support groups and organisations
Information about recognised groups and organisations that provide advice and support for those who may be in need of community care such as the elderly, disabled or those with learning difficulties.
Yes
586
58Health and social care62
Community centres and facilities
296Day centres
Day centres which provide a range of activities and facilities for groups of people. Places at a day centre are usually allocated following an assessment of needs by a social services officer.
Yes
587
58Health and social care64Health services175NHS services1805GPs and surgeries
Information about local NHS surgeries and general practitioners including opening times and services available.
Yes
588
58Health and social care64Health services175NHS services1808Dental surgeries
Information about dental surgeries in the local area. Some surgeries may provide NHS or private treatment.
Yes
589
58Health and social care64Health services175NHS services1814Hospitals and clinics
Information about local hospitals and clinics
Yes
590
58Health and social care64Health services174
Private and community health providers
1803Alternative therapies and treatments
Therapies and treatments provided by private clinics and therapists outside the NHS
Yes
591
58Health and social care64Health services174
Private and community health providers
1807
Health support groups and organisations
Local groups and organisations which can offer advice and support to those suffering from long term health conditions such as autism, diabetes, osteoporosis and many others. Some groups or organisations may work with specified conditions while others may be more general.
Yes
592
58Health and social care64Health services174
Private and community health providers
1809Opticians and optometrists
Information about opticians and optometrist services in the local area
Yes
593
58Health and social care64Health services174
Private and community health providers
1812Pharmacies
Information about pharmacies and dispensing chemists in the local area.
Yes
594
58Health and social care64Health services174
Private and community health providers
1441Physiotherapy
Physiotherapy services to help those recovering from injury or illness. Services may be available from a local health provider to anyone referred by their general practitioner or can be provided by private clinics and physiotherapists.
Yes
600
58Health and social care65Public health199Health advice
Advice and information on health issues of concern to individuals and the community. Providing advice on how to live active and healthy lives for all members of the community. The local authority may work with other agencies (health services) and organisations to provide this service.
Yes
607
58Health and social care65Public health1746Stopping smoking
Information, advice and help to assist local residents who smoke to stop smoking.
Yes
633
66Housing67
Council and community housing
158Housing policy87
Housing association nomination and registration
Housing Associations are 'Registered Social Landlords' not private landlords. They provide housing in a very similar way to the Council and are non-profit making. People on the local authority transfer list or housing register may be offered a Housing Association property instead of a Council home.
Yes
646
66Housing68
Homelessness and prevention
112Homelessness support
This service provides information and advice about housing to people who are homeless or at risk of becoming homeless. They may be offered temporary accommodation or permanent home.
Yes
647
66Housing68
Homelessness and prevention
1714
Hostels and emergency accommodation
Provision of hostels or other temporary accommodation for people who would otherwise be homeless.
Yes
655
66Housing69Housing advice652Private housing advice
Advice to tenants and landlords in the private sector on housing related matters such as tenancies, welfare benefits, rent, repairs etc.
Yes
676
72Leisure and culture73Arts and entertainment1791Arts and creative classes
Creative arts classes enabling local residents the opportunity to discover and/or develop their creative potential
Yes
678
72Leisure and culture73Arts and entertainment838Arts organisations and events
Provision of information and advice on local arts organisations, exhibitions and events.
Yes
680
72Leisure and culture74Events and exhibitions468Countryside events
Provision of information on countryside events that have or will take place in the local area. Events may be run by the local authority, local volunteer groups or other organisations (e.g. national trust, national parks).
Yes
682
72Leisure and culture74Events and exhibitions463Outdoor events
Events and outdoor activities in local parks and public open spaces may be organised by the council. These may be available to local residents, schools or other organisations and are aimed at promoting the facilities of the local area and providing education and enjoyment for all.
Yes
683
72Leisure and culture75Leisure activities1466Accessibility of local facilities
Information on the accessibility of various facilities - shops, theatres, leisure centres etc. - within the local authority area. In the UK this information is often provided in conjunction with DisabledGo.
Yes
684
72Leisure and culture75Leisure activities640Activities for older people
Provision of leisure activities for older people within the community. This may include cultural, sporting and other organised social activities.
Yes
685
72Leisure and culture75Leisure activities1789Exercise and fitness classes
Group classes in a range of activities to help local residents keep fit and active
Yes
687
72Leisure and culture75Leisure activities1804Hobby and interest classes and groups
Classes or groups which provide instrusction or a means of participating in various hobbies an interests such as bridge, board games,
Yes
688
72Leisure and culture75Leisure activities241Inclusive leisure and social activities
Providing information and advice about local organisations and clubs that provide leisure and social activities in the area, which are targeted at specific groups of people such as people with disabilities, the elderly, ethnic communities etc..
Yes
690
72Leisure and culture75Leisure activities1793Outdoor activities
Organised group outdoor activities encouraging local residents to keep active. Groups may be restricted by age or ability for some activities.
Yes
691
72Leisure and culture75Leisure activities1806Social clubs and groups
Local clubs and groups where people can meet and socialise with others. Some groups and clubs may provide additional activities in addition to the opportunity to meet and talk to others.
Yes
692
72Leisure and culture75Leisure activities642Young people's drop in activities
This service provides details of youth clubs as well as information about a wide range of drop-in activities for young people in the area.
Yes
693
72Leisure and culture75Leisure activities643Young people's organised activities
Provision and support of a range of educational services and social activities for children and young people.
Yes
695
72Leisure and culture76Libraries160Library membership437Library facilities
Information about libraries and library services in the area will be provided by a local authority.
Yes
701
72Leisure and culture76Libraries160Library membership444Mobile libraries
Mobile libraries serve communities and locations that are some distance from a local library building. The facilities provided are usually similar to those of a local library but the availability of items, unless ordered in advance, may be restricted.
Yes
706
72Leisure and culture76Libraries161
Reference and research
442IT and computers
Internet access facilities available to library members usually in bookable slots. This facility may be available free of charge or a small charge may be required.
Yes
710
72Leisure and culture76Libraries162
School and special libraries
449Children's libraries
The children's library service offers books and computer learning facilities for children. The library may also provide CDs and cassettes and there will often be organised activities during school holidays.
Yes
714
72Leisure and culture76Libraries162
School and special libraries
865Special needs library facilities
Libraries may provide a range of services to meet the requirements of those with special needs. These may include talking books, Braille resources, large print, home library service , accessible computers etc.
Yes
726
72Leisure and culture78Museums and galleries1020Museum events and exhibitions
Information about any events or exhibitions organised at museums with the local authority area.
Yes
727
72Leisure and culture78Museums and galleries620Museums and galleries
Information and advice on museums and galleries in the local area. The galleries and museums may be owned and operated by the local authority or by other public bodies. The council may also choose to provide information on privately run museums and galleries in the local area.
Yes
728
72Leisure and culture79Religion and culture1813Faith organisations and services
Information on faith organisations and venues in the local areas including times of services
Yes
731
72Leisure and culture80Sports and sporting venues641Sports clubs
A directory of local sports clubs and organisations which provide sporting facilities to local residents.
Yes
734
72Leisure and culture80Sports and sporting venues451Sports facilities
Information about sports facilities which are run by the council. This will include location, types of facility, opening times, booking conditions etc.
Yes
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