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Question Report
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Report generated time
Jun 11, 2025 17:01:03
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TopicMeeting ID# Question
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AEI EC - Collaborate Across Campus with Adobe Express
8.82E+1098
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Question Details
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#QuestionAnswer
Question Time
Answered Time
Answer NameAnswer EmailUpvotes
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1Good morning! I have not received any of the session recordings so far.Did you check your spam folder?Jun 11, 2025 14:05:23Jun 11, 2025 14:06:29Jill Gray- Adobe0
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1Good morning! I have not received any of the session recordings so far.Hi - I’ll check that out for you but it’s worth checking spam. You can find all the recordings on the AEI webpages for each session. You’ll find the links to each page on the AEI main webpage: https://new.express.adobe.com/webpage/vB5O0oK7dt4WCJun 11, 2025 14:05:23Jun 11, 2025 14:07:08
Joanna Penniston (Edge Gain)
jo@edgegainltd.com
0
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2Yes. I checked my spamOk, then grab them from the event page. You can find all the recordings on the AEI webpages for each session. You’ll find the links to each page on the AEI main webpage: https://new.express.adobe.com/webpage/vB5O0oK7dt4WCJun 11, 2025 14:08:19Jun 11, 2025 14:09:04Jill Gray- Adobe0
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3Is there a template to start with?No template yetJun 11, 2025 14:09:52Jun 11, 2025 14:10:14
Joanna Penniston (Edge Gain)
jo@edgegainltd.com
0
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4Thank you. Will it be on the AEI Workshops tab?If you scroll down the main AEI webpage: https://new.express.adobe.com/webpage/vB5O0oK7dt4WC you’ll see each session listed - at the bottom of each session you’ll see a link button to the webpage for that session just under the text “You can find the live recordings and Q&A on the session webpage.Jun 11, 2025 14:10:37Jun 11, 2025 14:12:41
Joanna Penniston (Edge Gain)
jo@edgegainltd.com
0
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5My "your stuff" is EMPTY. No header bar. The projects are available in the "home" view, but this tab is blank. Refreshing did not help.

Close Express and reopen?		Try to reopen Express and let us know if that works!Jun 11, 2025 14:12:34Jun 11, 2025 14:13:22Nathan Araya0
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6Do we as people who work at universities have access to premium? On my end, it says that 'brands' is available for premium, which I can do a free trial for, but is there a way to see if we have access to a premium subscription? (This is a little wordy/rambly, but I'm not sure how to word it, haha)As a Creative campus you should have access to Express premium. What institution are you with?Jun 11, 2025 14:12:59Jun 11, 2025 14:14:04Bridget McNamara - Adobe0
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7Good morning. How long will we have access to the session recordings?at least a year!Jun 11, 2025 14:13:21Jun 11, 2025 14:13:53
Joanna Penniston (Edge Gain)
jo@edgegainltd.com
0
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8Close tab and reopen did not help. :(Have you tried restarting the browser entirely?Jun 11, 2025 14:13:35Jun 11, 2025 14:14:27Jim Babbage - Adobe0
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9When I go into my stuff, it is empty!Are you logged into Express with your Marshall credentials?Jun 11, 2025 14:14:06Jun 11, 2025 14:14:30Jill Gray- Adobe0
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10Thank you!You’re very welcome!Jun 11, 2025 14:14:36Jun 11, 2025 14:16:02Nathan Araya0
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11My "Your stuff" is also empty. I have tried searching for items created and nothing appearsIf you are new to Express, you may not yet have any content in Your Stuff.Jun 11, 2025 14:14:38Jun 11, 2025 14:15:25Jim Babbage - Adobe0
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11My "Your stuff" is also empty. I have tried searching for items created and nothing appearsYou may want to see if your marketing/communications at Sheridan have an online place where they store logos, colors, templates, etc. They could have something in Adobe Express where they store.Jun 11, 2025 14:14:38Jun 11, 2025 14:16:40Steven Watson (Adobe)0
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12Marshall University (didn't mean to do anon on my first question, oops!)No problem. Here is a link to your campuses specific directions to login iwth your Marshall email to get access. Please let us know if you have any problems with this. https://www.marshall.edu/it/adobe-install/Jun 11, 2025 14:15:05Jun 11, 2025 14:16:30Bridget McNamara - Adobe0
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13I have tried restarting the browser - that didn't work. Still empty. Looks like someone at another uni is having the same problem.Can you try a different browser - that has worked for others having this issue.Jun 11, 2025 14:15:40Jun 11, 2025 14:18:38Bridget McNamara - Adobe0
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14My Stuff is also empty, I have tried: logging out and in, clearing cache, and a different broswer. Is there a troubleshooting page for something like this?It may be that if you are new(er) to Express you don't have anything there yet.Jun 11, 2025 14:16:06Jun 11, 2025 14:17:34Steven Watson (Adobe)0
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15I have been using it for a few months now, my brand is still in there, just none of my workJun 11, 2025 14:16:130
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16It's not that there's no content. There's NOTHING. No header bar, no "empty" logo. Just nothing.Try an incognito windowJun 11, 2025 14:16:17Jun 11, 2025 14:16:52Jill Gray- Adobe0
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17My "Your Stuff" folder is also blank, and I've been creating stuff all week. Restarting app and browser did not help.Try logging out of your account and logging back in.Jun 11, 2025 14:16:39Jun 11, 2025 14:17:39Kevin Bryant0
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18Still blank and I logged in correctlyCan you try an incognito window?Jun 11, 2025 14:16:45Jun 11, 2025 14:17:07Jill Gray- Adobe0
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19I am having the same problem with 'Your stuff' - it's empty. And when I open 'Brands' there is no 'projects' option. I have restarted my browser several times.OkJun 11, 2025 14:16:46Jun 11, 2025 14:20:36Jill Gray- Adobe0
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20My “your stuff” is also empty and I am logged in with my university credentials. I don’t see the option for “Projects”Working on this nowJun 11, 2025 14:16:56Jun 11, 2025 14:20:04Kevin Bryant0
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21I did try incognito, and a different browser. I can only see the material IU've made this week on the home page.OkJun 11, 2025 14:17:23Jun 11, 2025 14:20:28Jill Gray- Adobe0
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22My "your stuff" tab is also empty! I have tried reopening it and using a different browser and it's still empty. I've also created things and can see them in on my "home" page, but nothing at all in the "my stuff" tab.Working on this nowJun 11, 2025 14:17:33Jun 11, 2025 14:19:33Kevin Bryant0
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23I switched browsers (from Edge to Chrome), and all of my stuff is now thereokJun 11, 2025 14:17:44Jun 11, 2025 14:20:13Jill Gray- Adobe0
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24Hello - When I click "Your Stuff", I just get a white screen. Any suggestions? Thanks!Working on this nowJun 11, 2025 14:18:02Jun 11, 2025 14:19:38Kevin Bryant0
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25I tried an incognito window and still blank.Try accessing this in Chrome and let us know if this works for youJun 11, 2025 14:18:55Jun 11, 2025 14:20:08Nathan Araya0
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26I have tried an incognito window, it logged me into regular adobe, so I'm going to look for express.

I suspect clearing the cache in chrome might work.		Working on this nowJun 11, 2025 14:19:23Jun 11, 2025 14:19:45Kevin Bryant0
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27I have tried multiple browsers & incognito. Neither worked.OkJun 11, 2025 14:19:27Jun 11, 2025 14:19:54Jill Gray- Adobe0
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28Anna Klis,Jun 11, 2025 14:19:430
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29Anna Klis,?Jun 11, 2025 14:20:07Jun 11, 2025 14:20:21Jill Gray- Adobe0
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30FWIW, I also deleted cache for Adobe Express with no change.Thank youJun 11, 2025 14:20:30Jun 11, 2025 14:20:45Jill Gray- Adobe0
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31I have the same issue. Also from NIUThank youJun 11, 2025 14:20:30Jun 11, 2025 14:20:51Jill Gray- Adobe0
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32Confirming Stephanie Richter, clearing cache did not work. Continuing the incognito window attempt.Please use chrome, and click on brandsJun 11, 2025 14:21:15Jun 11, 2025 14:21:43Jill Gray- Adobe0
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33Yes, I have to agree, the "Your stuff" tab isn't loading. It's probably a server thing? I'm following on Brands.Great workaround!Jun 11, 2025 14:21:31Jun 11, 2025 14:21:53Shauna Chung (Adobe)0
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34I use firefox.Please use chromeJun 11, 2025 14:21:55Jun 11, 2025 14:22:08Jill Gray- Adobe0
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35When I access IU’s colors, it is already a CC Brand library in Adobe, but I don’t know how to copy it over to or open it in Express. Would you know how to do this?live answeredJun 11, 2025 14:22:20Jun 11, 2025 14:24:26Nathan Araya0
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35When I access IU’s colors, it is already a CC Brand library in Adobe, but I don’t know how to copy it over to or open it in Express. Would you know how to do this?Answering liveJun 11, 2025 14:22:20Jun 11, 2025 14:24:33Jill Gray- Adobe0
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36can you please send me the AE linkhttps://new.express.adobe.com/webpage/1V4yQk2urzBZcJun 11, 2025 14:22:26Jun 11, 2025 14:23:09Nathan Araya0
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37(I made the brand on Monday, so I'm ok troubleshooting)

I was already using Chrome. Incognito did not work. I'll try Edge now.		Hope Edge offers a solution… Thanks for troubleshooting!Jun 11, 2025 14:22:39Jun 11, 2025 14:23:42Shauna Chung (Adobe)0
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38In adding student accounts to a project, is it possible to upload a spreadsheet with student emails to quickly add an entire course? Or is there a different technique? Thanks.Currently this is not offered but I will add this to the request list!Jun 11, 2025 14:23:00Jun 11, 2025 14:25:43Jill Gray- Adobe0
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38In adding student accounts to a project, is it possible to upload a spreadsheet with student emails to quickly add an entire course? Or is there a different technique? Thanks.Hi Matthew: the easiest workaround is to just copy and paste an email list from your spreadsheet and paste it into the “Add people or groups” field in the “Share Project” window.Jun 11, 2025 14:23:00Jun 11, 2025 14:26:37Shauna Chung (Adobe)0
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38In adding student accounts to a project, is it possible to upload a spreadsheet with student emails to quickly add an entire course? Or is there a different technique? Thanks.If Projects are created through the admin console by your Sys Admin, they can sync directory user groups to specific projects. But if you create the projects as an individual, you need to add users manually.Jun 11, 2025 14:23:00Jun 11, 2025 14:27:17Jim Babbage - Adobe0
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38In adding student accounts to a project, is it possible to upload a spreadsheet with student emails to quickly add an entire course? Or is there a different technique? Thanks.If Projects are created through the admin console by your Sys Admin, they can sync directory user groups to specific projects. But if you create the projects as an individual, you need to add users manually.Jun 11, 2025 14:23:00Jun 11, 2025 14:27:42Jim Babbage - Adobe0
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39For how long will we have access to the recordings?I don’t believe they expire for at least one yearJun 11, 2025 14:23:32Jun 11, 2025 14:24:58Jill Gray- Adobe0
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40Very sorry, Edge did not work. It's definitely just server issue or something.

I can access my old documents through home or through the Adobe (not express) homepage. So the stuff is saved. It's just... can't make folders, can't make projects, etc.

Sorry I don't have better troubleshooting news!		Thanks for the update! Sounds like a good morning to just watch Matt, and address the projects later.Jun 11, 2025 14:25:12Jun 11, 2025 14:26:33Jill Gray- Adobe0
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41Great! Thank you very much!Of courseJun 11, 2025 14:25:28Jun 11, 2025 14:26:05Jill Gray- Adobe0
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42On my Univ. brand, found everything. Very cool, can save to library and it gives options to save to library of the brand file name!! Sooo Cool!Excellent!Jun 11, 2025 14:27:26Jun 11, 2025 14:27:53Jill Gray- Adobe0
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43Thank you Shauna.No problem!Jun 11, 2025 14:27:31Jun 11, 2025 14:27:40Shauna Chung (Adobe)0
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44I have a question for the speaker! With regard to the colors, I have made a primary pallete and a secondary pallete. (I also made a pallete that has the 4 primary and one of the secondary).

I found remixing buttons on primary and secondary... is there any way to "pull in" one color from the secondary pallette to use with the primaries? Or is my workaround with a combined pallete the right approach?		live answeredJun 11, 2025 14:28:39Jun 11, 2025 14:53:46Shauna Chung (Adobe)0
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45How does one separate colors within a brand palatte to primary and secondary hierarchy? When I click the three dots it only gives me the option to make all the colors primary or secondary, not to differential between them.You’ll need to create separate palettes for primary and secondary. You won’t be able to designate primary and secondary within the same palette.Jun 11, 2025 14:30:21Jun 11, 2025 14:31:11Shauna Chung (Adobe)0
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45How does one separate colors within a brand palatte to primary and secondary hierarchy? When I click the three dots it only gives me the option to make all the colors primary or secondary, not to differential between them.You should be able to click on the color swatches 3-dot menu and specify primary or secondary by choosing Edit Role in Brands > ColorsJun 11, 2025 14:30:21Jun 11, 2025 14:32:23Jim Babbage - Adobe0
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46Is there a fast way to add hex codes to color pallete? I can only download the basic 4, not the extended mixes.Matt is answering nowJun 11, 2025 14:34:41Jun 11, 2025 14:39:15Kevin Bryant0
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47I'm adding by hex code, by copying each one.I’ve also done the manual copy-paste with hex codes, which can be time consuming. One hack I’ve found is to use the eyedropper tool in the “Add Color” panel (toggle to the “Custom” tab) and sample colors on a branding guide page (if one exists). Not the smoothest workaround, but it does save a bit of time!Jun 11, 2025 14:36:17Jun 11, 2025 14:38:29Shauna Chung (Adobe)0
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48How did he add the brand to template?Once you create a Brand, it’ll be available in any of your templates moving forward. This is automatic! You can always launch your Brand assets from the "Brand” tab in your editing workspace.Jun 11, 2025 14:36:44Jun 11, 2025 14:39:15Shauna Chung (Adobe)0
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49🤯Jun 11, 2025 14:36:570
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50Could Matt repeat this? The part about quickly applying the brandAnswering it live.Jun 11, 2025 14:37:33Jun 11, 2025 14:40:25Nathan Araya0
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51Unable to upload files - Abracadabra message just keeps clocking.live answeredJun 11, 2025 14:38:21Jun 11, 2025 14:41:45Nathan Araya0
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51Unable to upload files - Abracadabra message just keeps clocking.Try refreshing your pageJun 11, 2025 14:38:21Jun 11, 2025 14:43:18Nathan Araya0
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52OK thanks!No problem!Jun 11, 2025 14:39:25Jun 11, 2025 14:39:43Shauna Chung (Adobe)0
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53I do not have the Apply Brand buttonYou should be able to still find and apply your brand.Jun 11, 2025 14:40:09Jun 11, 2025 14:40:45Bridget McNamara - Adobe0
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54OMG! That is definitely better! Thank you!No problem! :)Jun 11, 2025 14:40:29Jun 11, 2025 14:41:00Shauna Chung (Adobe)0
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55I don't have access to the project folder that I just created!You may want to close Express and restart? Sounds like it is lagging.Jun 11, 2025 14:41:00Jun 11, 2025 14:41:47Bridget McNamara - Adobe0
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56The beneift of the "Project" component in this presentation is to share content. If only for myself, I would build out using "Brand". Correct?You can also share Brands! Both Projects and Brands can be used privately or collaboratively. If you don’t share it, no one will be able to see it.Jun 11, 2025 14:41:48Jun 11, 2025 14:43:03Shauna Chung (Adobe)0
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56The beneift of the "Project" component in this presentation is to share content. If only for myself, I would build out using "Brand". Correct?What is also great is that when you share items in your Brands and Projects area, you can give others edit or just view/download options.Jun 11, 2025 14:41:48Jun 11, 2025 14:47:02Steven Watson (Adobe)0
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57Is there a place for collaborators to leave comments associated with the files shared?Answering liveJun 11, 2025 14:45:29Jun 11, 2025 14:46:45Kevin Bryant0
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58I have a pencil drawing of a logo. Is there a way to get AI to turn it into sometime different, for example adding colors, textures, etc.?You might use your pencil drawing as a reference photo for Firefly and see what it comes up with based on your sketch. I’ve tried this before, and it’s pretty remarkable :)Jun 11, 2025 14:46:09Jun 11, 2025 14:47:13Shauna Chung (Adobe)0
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58I have a pencil drawing of a logo. Is there a way to get AI to turn it into sometime different, for example adding colors, textures, etc.?Recommended click path: Express homepage > Generate with AI > Generate image > Upload the same reference image (i.e., your sketch) for “Style” and “Composition.” > Add a prompt describing your stylized logo > click “GenerateJun 11, 2025 14:46:09Jun 11, 2025 14:49:33Shauna Chung (Adobe)0
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59The comment screen looks like a circus lolAgree! Haha!Jun 11, 2025 14:49:31Jun 11, 2025 14:49:47Shauna Chung (Adobe)0
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60To confirm, it you shared your doc preveiously and THEN want to allow others to comment or edit, you need to *resend* the link to your group?live answeredJun 11, 2025 14:50:07Jun 11, 2025 14:51:28Shauna Chung (Adobe)0
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61thank you.No problem!Jun 11, 2025 14:50:14Jun 11, 2025 14:50:32Shauna Chung (Adobe)0
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62Hi, Is the collaboration feature also available to the other platforms, or just the Branding? Thanksyou can share all Express projects with other Express users for collaboration.Jun 11, 2025 14:51:04Jun 11, 2025 14:51:56Bridget McNamara - Adobe0
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63Do you update the link or need to copy a new link when edits have been made?Nope, the links are dymanic and update automatically once changes are made in the document. Once you make a change, go to the share button and there should be an “Update Link” button.Jun 11, 2025 14:51:28Jun 11, 2025 14:53:17Kevin Bryant0
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64I am sorry. I missed the assignment for this session. Can you repost it?Hi Shauntae, here’s the session webpage with info on the assignments we reviewed: https://new.express.adobe.com/webpage/1V4yQk2urzBZcJun 11, 2025 14:51:52Jun 11, 2025 14:52:53Shauna Chung (Adobe)0
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65Thanks Bridget and Matt :-)Jun 11, 2025 14:52:190
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66Does it keep each change, can we redo one changeIt will keep each change and you can continue to make updates as you go.Jun 11, 2025 14:54:39Jun 11, 2025 14:57:16Nathan Araya0
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67Thank you!Jun 11, 2025 14:55:100
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68For accessibility, is it possible to add ALT (alternatve) text to images or is a long description needed for the entie document?live answeredJun 11, 2025 15:04:11Jun 11, 2025 15:04:22Nathan Araya0
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68For accessibility, is it possible to add ALT (alternatve) text to images or is a long description needed for the entie document?Yes, it’s possible to add ALT text to individual images for accessibility. A long description may be necessary to add if the image contains complex information such as charts, graphs, or infographics. In this case, the long description can be included in a caption, paragraph, or an appendix.Jun 11, 2025 15:04:11Jun 11, 2025 15:10:52Nathan Araya0
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69Or, is there an option to go back to the original (and, keep it untouch) while the team is editing the working copy?Answering liveJun 11, 2025 15:06:54Jun 11, 2025 15:08:19Kevin Bryant0
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70Hi, I cannot use 'Brands and Libraries' because I don't have a Premium membership. My university provides an option for departments to purchase "Creative Cloud". The 20 Apps or so listed do NOT include ''Adobe Express". Can someone please tell me the difference between "Creative Cloude" and "Adobe Express"? Have never used either prior to this week :-). Thanks.Creative Cloud does include Adobe Express but also includes all of our other design tools like Photoshop, Illustrator, Premiere Pro etc.Jun 11, 2025 15:09:02Jun 11, 2025 15:12:38Jill Gray- Adobe0
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70Hi, I cannot use 'Brands and Libraries' because I don't have a Premium membership. My university provides an option for departments to purchase "Creative Cloud". The 20 Apps or so listed do NOT include ''Adobe Express". Can someone please tell me the difference between "Creative Cloude" and "Adobe Express"? Have never used either prior to this week :-). Thanks.Creative Cloud also includes Acrobat Pro.Jun 11, 2025 15:09:02Jun 11, 2025 15:14:17Steven Watson (Adobe)0
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70Hi, I cannot use 'Brands and Libraries' because I don't have a Premium membership. My university provides an option for departments to purchase "Creative Cloud". The 20 Apps or so listed do NOT include ''Adobe Express". Can someone please tell me the difference between "Creative Cloude" and "Adobe Express"? Have never used either prior to this week :-). Thanks.If you can't see Express included in the 20 apps listed, but you get access to CC with IT, then you can log in at new.express.adobe.com with your user ID and password to access Express directly.Jun 11, 2025 15:09:02Jun 11, 2025 15:15:53Steven Watson (Adobe)0
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71If I update my brand, does that automatically update the documents using those colors?No it wont update the documents automatically. Any documents will need to be manually updatedifyou want them to reflect the new brand settings.Jun 11, 2025 15:09:52Jun 11, 2025 15:13:15Nathan Araya0
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72A colleague has shared a Brand library in Express. Is there a way to make a copy of the Brand so I can edit it without affecting their brand?live answeredJun 11, 2025 15:10:12Jun 11, 2025 15:10:30Jill Gray- Adobe0
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73The newsletters are really cool! I am curious about the best way to embed one into an email that gets sent out to a large number of faculty. Not sure how to get this to work smoothly when links to articles or events are involved. Embedding as a PDF or image seems to make the links not work.Answering live.Jun 11, 2025 15:12:31Jun 11, 2025 15:13:56Nathan Araya0
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74When you hit remix and the file opens as the untitled doc, how do you know if it is not your own file, or still the shared file?live answeredJun 11, 2025 15:12:35Jun 11, 2025 15:14:33Shauna Chung (Adobe)0
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75:) Thanks!Of courseJun 11, 2025 15:13:06Jun 11, 2025 15:13:18Jill Gray- Adobe0
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76Is there an Adobe Creative Campus brand that is shared with institutions in the program?Yes there is in our Creative Campus Marketing portal.Jun 11, 2025 15:13:40Jun 11, 2025 15:14:46Jill Gray- Adobe0
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77Thanks, Matt!Of courseJun 11, 2025 15:14:49Jun 11, 2025 15:15:01Jill Gray- Adobe0
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78Great! Thanks!Of courseJun 11, 2025 15:15:05Jun 11, 2025 15:15:16Jill Gray- Adobe0
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79Hmm. I guess Adobe Express was in the "...plus more." :-). Thanks Jill!Of courseJun 11, 2025 15:15:14Jun 11, 2025 15:15:24Jill Gray- Adobe0
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80Can you repost the padlet link?Session Padlet link: https://adobe.ly/aei-collaborateJun 11, 2025 15:16:08Jun 11, 2025 15:16:21
Joanna Penniston (Edge Gain)
jo@edgegainltd.com
0
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81I know we can export as a PDF. But can you export this newsletter as an InDesign (INDD) file for a design student to open & modify in InDesign? Or can we export any other types of Express files as InDesign native files?Export to INDD is not yet supported, but you can import an ID file into Express.Jun 11, 2025 15:18:02Jun 11, 2025 15:20:46Jim Babbage - Adobe0