| A | B | C | D | E | F | G | H | I | J | K | ||
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1 | Mapping Terms to Proficiency | |||||||||||
2 | Term | Basic Description | More Technical Description | Relevant for Answering | Related to | Still Figuring it Out | Capable & Learning | Confident & Capable | Fluent & Building w/ AI | Pioneers of AI | ||
3 | AI agent | An AI system that can take actions and carry out multiple steps toward a goal. | A system that uses a model to select actions, invoke tools, and use the results to determine subsequent steps toward a goal, within configured permissions and controls. | How does AI become part of doing work? | AI workflow, Tools / tool use, Permissions, Instructions | |||||||
4 | AI provider | A company or organization that supplies AI models or services. | An organization that develops, hosts, or distributes AI models or services. The provider of an application may differ from the provider of its underlying model. | What am I actually using? | Model, App / interface | |||||||
5 | AI workflow | A sequence of tasks or steps that uses AI to help get work done. | A process that combines model outputs with human actions, software, or tools. Its steps may be predefined or dynamically selected, and it does not necessarily require an AI agent. | How does AI become part of doing work? | AI agent, Tools / tool use, Skill, Verification | |||||||
6 | App / interface | The software or interface through which you interact with AI. | The application layer through which a user accesses AI capabilities. It can add instructions, tools, information sources, and controls around an underlying model. | What am I actually using? | AI provider, Model, Instructions, Tools / tool use | |||||||
7 | Context | The information available to an AI as it works on a particular response or task. | The material supplied to a model for a particular generation, including instructions, conversation history, documents, and tool results. It is distinct from information learned during training. | What am I giving it to work with? | Prompt, Instructions, Context window, Tools / tool use | |||||||
8 | Context window | The limit on how much information a model can work with at one time. | The maximum number of tokens a model supports within a single interaction, subject to its input and output limits. Long conversations or documents may need to be shortened, summarized, or selectively included. | What am I giving it to work with? | Context, Tokens | |||||||
9 | Evaluations / Evals | Systematic checks of how well an AI system performs a task. | Structured assessments using defined tasks, criteria, and scoring methods to measure qualities such as accuracy, reliability, or task completion, and to compare systems or changes over time. | How should I judge what comes back? | Verification, Hallucination, AI workflow | |||||||
10 | Generative AI / GenAI | AI that can create content such as text, images, audio, video, or code. | AI systems that generate outputs based on patterns learned during training, guided by the instructions and information provided when they are used. | What am I actually using? | Model, LLM | |||||||
11 | Hallucination | When AI produces information that is incorrect or unsupported but presents it as valid. | Generated content that is fabricated, factually inaccurate, or inconsistent with the evidence available for a task. Fluent wording and confident presentation do not establish its accuracy. | How should I judge what comes back? | Verification, Evaluations, Context | |||||||
12 | Instructions | Directions that tell an AI what to do or how to respond. | Directions supplied by a user or built into an application that guide a model’s behavior, constraints, and output. Systems may assign different priorities to different sources of instructions. | What am I giving it to work with? | Prompt, Context, Skill | |||||||
13 | LLM / Large Language Model | A type of AI model that works with language, including generating and processing text. | A language model trained on large amounts of data to process and generate sequences of tokens. It can support tasks such as writing, summarization, translation, and coding. | What am I actually using? | Model, Generative AI / GenAI, Tokens | |||||||
14 | Model | The underlying AI system that processes information and produces a result. | A system whose parameters are learned through training and used to generate outputs or make predictions from inputs. A model is one component of an AI product. | What am I actually using? | Generative AI / GenAI, LLM, AI provider, App / interface | |||||||
15 | Permissions | The actions and information an AI system is allowed to access or use. | Access controls that determine which resources a system can read or modify and which actions it can execute. These controls are enforced by the surrounding software and services. | How does AI become part of doing work? | AI agent, Tools / tool use, App / interface | |||||||
16 | Prompt | The request or input you give an AI to guide its response. | Input supplied to a model, which may include a question, task, instructions, examples, or supporting information. It is processed alongside other available context. | What am I giving it to work with? | Instructions, Context | |||||||
17 | Skill | A reusable set of instructions that guides an AI through a particular kind of task. | A packaged procedure that an AI system can load and follow, sometimes including reference materials, examples, scripts, or tools. The exact format and behavior vary across systems. | How does AI become part of doing work? | Instructions, Context, Tools / tool use, AI workflow | |||||||
18 | Tokens | Small units of information that an AI model processes, such as words or parts of words. | Units used to represent model inputs and outputs. In text, a token may be a word, part of a word, or punctuation. Token counts help determine context limits, usage, and often cost. | What am I giving it to work with? | LLM, Context window | |||||||
19 | Tools / tool use | Capabilities an AI can use to do things such as search, calculate, or work with files. | Functions or external services that an AI system can invoke to retrieve information or perform actions. Tool results may be returned to the model as context for further work. | How does AI become part of doing work? | AI agent, AI workflow, Permissions, Context | |||||||
20 | Verification | Checking whether an AI’s answer or completed work is accurate and meets the request. | Checking specific claims, outputs, or reported actions against reliable sources, explicit requirements, tests, or observable results rather than relying on the system’s own assurance. | How should I judge what comes back? | Hallucination, Evaluations, AI workflow | |||||||
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