30052017 - British Airways' IT Failure Cost the Airline €17,246 a Minute
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ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
allCXDYCX seatsCX paxCX liabilityDY_seats_estDY paxDY liability est
tot affected flights
tot seatstot paxtot liability
tot compensation (using avg claim value)
2
Total903473428815271491 € 29,736,791.02 74556046 € 2,579,061.10 5159560777537 € 32,315,852.12 € 34,193,780.20 € 416.78
27.05 single flight avg
3
LHR33221554335435160 € 15,589,625.92 928753 € 306,152.50 2204428235912 € 15,895,778.42 € 16,819,508.62 441
BA claims historical avg
4
LGW7034352924292 € 1,736,432.10 547444 € 217,510.20 3758394735 € 1,953,942.30 € 2,067,489.15 € 1.06
5
JNB180000 € - 00 € - 000 € - € -
6
NCE128112921048 € 261,953.00 7057 € 14,192.50 913621105 € 276,145.50 € 292,192.78
7
LCY120000 € - 00 € - 000 € - € -
8
AMS1041598485 € 121,244.50 200162 € 40,550.00 5798647 € 161,794.50 € 171,196.65
9
BCN10701024830 € 207,616.00 00 € - 71024830 € 207,616.00 € 219,680.91
10
CPT100100 € - 189153 € 38,319.75 1189153 € 38,319.75 € 40,546.57
11
EDI1050748607 € 151,657.00 00 € - 5748607 € 151,657.00 € 160,470.04
12
MAN950696564 € 141,114.00 00 € - 5696564 € 141,114.00 € 149,314.37
13
GLA950698566 € 141,519.50 00 € - 5698566 € 141,519.50 € 149,743.43
14
GVA961770624 € 156,117.50 7057 € 14,192.50 7840681 € 170,310.00 € 180,207.00
15
JFK96017311404 € 842,304.60 00 € - 617311404 € 842,304.60 € 891,252.33
16
AGP930474384 € 153,765.60 00 € - 3474384 € 153,765.60 € 162,701.18
17
IBZ920350284 € 70,962.50 00 € - 2350284 € 70,962.50 € 75,086.25
18
STN80100 € - 7057 € 14,192.50 17057 € 14,192.50 € 15,017.25
19
LIN840496402 € 100,564.00 00 € - 4496402 € 100,564.00 € 106,407.94
20
FCO7601058858 € 214,509.50 00 € - 61058858 € 214,509.50 € 226,975.00
21
VCE731398323 € 80,694.50 124101 € 25,141.00 4522423 € 105,835.50 € 111,985.78
22
DUB751698566 € 141,519.50 124101 € 25,141.00 6822667 € 166,660.50 € 176,345.42
23
DUS640496402 € 100,564.00 00 € - 4496402 € 100,564.00 € 106,407.94
24
ZRH630448363 € 90,832.00 00 € - 3448363 € 90,832.00 € 96,110.40
25
TXL540522423 € 105,835.50 00 € - 4522423 € 105,835.50 € 111,985.78
26
ATH530510414 € 165,444.00 00 € - 3510414 € 165,444.00 € 175,058.23
27
PMI510200162 € 40,550.00 00 € - 1200162 € 40,550.00 € 42,906.43
28
ORY530458371 € 152,468.00 00 € - 3458371 € 152,468.00 € 161,328.17
29
PLZ50000 € - 00 € - 000 € - € -
30
MAD541734595 € 148,818.50 247200 € 50,079.25 5981796 € 198,897.75 € 210,456.03
31
CDG530372302 € 75,423.00 00 € - 3372302 € 75,423.00 € 79,805.96
32
FRA530458371 € 92,859.50 00 € - 3458371 € 92,859.50 € 98,255.72
33
ABZ430398323 € 80,694.50 00 € - 3398323 € 80,694.50 € 85,383.79
34
HAM420274222 € 55,553.50 00 € - 2274222 € 55,553.50 € 58,781.81
35
PSA431398323 € 80,694.50 124101 € 25,141.00 4522423 € 105,835.50 € 111,985.78
36
ARN430510414 € 103,402.50 00 € - 3510414 € 103,402.50 € 109,411.39
37
BHX40100 € - 9879 € 31,791.20 19879 € 31,791.20 € 33,638.64
38
BOS411247200 € 120,190.20 247200 € 120,190.20 2494401 € 240,380.40 € 254,349.31
39
CPH410124101 € 25,141.00 00 € - 1124101 € 25,141.00 € 26,601.99
40
JER420248201 € 50,282.00 00 € - 2248201 € 50,282.00 € 53,203.97
41
FAO431450365 € 145,980.00 150122 € 48,660.00 4600487 € 194,640.00 € 205,950.86
42
NCL430448363 € 90,832.00 00 € - 3448363 € 90,832.00 € 96,110.40
43
PRG430450365 € 91,237.50 00 € - 3450365 € 91,237.50 € 96,539.46
44
BHD420248201 € 50,282.00 00 € - 2248201 € 50,282.00 € 53,203.97
45
BRS40100 € - 9879 € 19,869.50 19879 € 19,869.50 € 21,024.15
46
DUR40000 € - 00 € - 000 € - € -
47
VIE430450365 € 91,237.50 00 € - 3450365 € 91,237.50 € 96,539.46
48
BUD430450365 € 91,237.50 00 € - 3450365 € 91,237.50 € 96,539.46
49
MUC420274222 € 55,553.50 00 € - 2274222 € 55,553.50 € 58,781.81
50
LIS320300243 € 97,320.00 00 € - 2300243 € 97,320.00 € 102,975.43
51
SIN30100 € - 247200 € 120,190.20 1247200 € 120,190.20 € 127,174.65
52
BLQ320350284 € 70,962.50 00 € - 2350284 € 70,962.50 € 75,086.25
53
HAJ320248201 € 50,282.00 00 € - 2248201 € 50,282.00 € 53,203.97
54
TLS310150122 € 30,412.50 00 € - 1150122 € 30,412.50 € 32,179.82
55
LYS320300243 € 60,825.00 00 € - 2300243 € 60,825.00 € 64,359.64
56
ALC311150122 € 30,412.50 150122 € 30,412.50 2300243 € 60,825.00 € 64,359.64
57
FLR30000 € - 00 € - 000 € - € -
58
DME30100 € - 200162 € 64,880.00 1200162 € 64,880.00 € 68,650.29
59
OSL310200162 € 40,550.00 00 € - 1200162 € 40,550.00 € 42,906.43
60
BSL320248201 € 50,282.00 00 € - 2248201 € 50,282.00 € 53,203.97
61
NAP330398323 € 129,111.20 00 € - 3398323 € 129,111.20 € 136,614.07
62
EWR320500406 € 243,300.00 00 € - 2500406 € 243,300.00 € 257,438.57
63
BRU30100 € - 124101 € 25,141.00 1124101 € 25,141.00 € 26,601.99
64
MRS321300243 € 60,825.00 150122 € 30,412.50 3450365 € 91,237.50 € 96,539.46
65
LCA311210170 € 68,124.00 150122 € 48,660.00 2360292 € 116,784.00 € 123,570.51
66
HKG20000 € - 00 € - 000 € - € -
67
PVG20000 € - 00 € - 000 € - € -
68
ANU20000 € - 00 € - 000 € - € -
69
DXB20000 € - 00 € - 000 € - € -
70
BIO220300243 € 60,825.00 00 € - 2300243 € 60,825.00 € 64,359.64
71
GOT20000 € - 00 € - 000 € - € -
72
ORD211330268 € 160,578.00 330268 € 160,578.00 2660535 € 321,156.00 € 339,818.91
73
IAH210247200 € 120,190.20 00 € - 1247200 € 120,190.20 € 127,174.65
74
MCO220494401 € 240,380.40 00 € - 2494401 € 240,380.40 € 254,349.31
75
LAX210516418 € 251,085.60 00 € - 1516418 € 251,085.60 € 265,676.60
76
IST210150122 € 48,660.00 00 € - 1150122 € 48,660.00 € 51,487.71
77
SFO220846686 € 411,663.60 00 € - 2846686 € 411,663.60 € 435,586.06
78
LBA210124101 € 25,141.00 00 € - 1124101 € 25,141.00 € 26,601.99
79
HEL210150122 € 48,660.00 00 € - 1150122 € 48,660.00 € 51,487.71
80
UVF20000 € - 00 € - 000 € - € -
81
LUX210150122 € 30,412.50 00 € - 1150122 € 30,412.50 € 32,179.82
82
MXP211150122 € 30,412.50 200162 € 40,550.00 2350284 € 70,962.50 € 75,086.25
83
MIA220660535 € 321,156.00 00 € - 2660535 € 321,156.00 € 339,818.91
84
TLV20000 € - 00 € - 000 € - € -
85
SEA210330268 € 160,578.00 00 € - 1330268 € 160,578.00 € 169,909.46
86
DEL20000 € - 00 € - 000 € - € -
87
IAD210330268 € 160,578.00 00 € - 1330268 € 160,578.00 € 169,909.46
88
WAW210150122 € 30,412.50 00 € - 1150122 € 30,412.50 € 32,179.82
89
DBV20100 € - 150122 € 48,660.00 1150122 € 48,660.00 € 51,487.71
90
BOM20000 € - 00 € - 000 € - € -
91
PHX210330268 € 160,578.00 00 € - 1330268 € 160,578.00 € 169,909.46
92
GIB220300243 € 97,320.00 00 € - 2300243 € 97,320.00 € 102,975.43
93
YYZ220540438 € 262,764.00 00 € - 2540438 € 262,764.00 € 278,033.65
94
SKG10000 € - 00 € - 000 € - € -
95
STR10000 € - 00 € - 000 € - € -
96
BGI110247200 € 120,190.20 00 € - 1247200 € 120,190.20 € 127,174.65
97
GRU10000 € - 00 € - 000 € - € -
98
GND10000 € - 00 € - 000 € - € -
99
VFA10000 € - 00 € - 000 € - € -
100
IKA10000 € - 00 € - 000 € - € -
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Sheet1
yest
Sheet2
Sheet4
27.05
28.05
27 and 28.05
10 tot claim histo
10 Tot pax
10 Tot comp
10 country
Questions
Sheet3
ba_dep_airport
Liability by country
Totals
Sheet9
Data sources