Virtual Troubleshooting Checklist for Group Manager
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I Can't See the Streamed Session
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1. Right time/time zone for session
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2. Are you logged in to your OLC user account
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3. Did you purchase this virtual registration through your own OLC user account, or did someone else purchase this on your behalf
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4. Are you trying to view a streaming session
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5. Is your internet connection active? Are you connected to the internet?
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6. Do you have Microsoft Silverlight Installed - have you tested your system?
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Broken Stream
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We may be experiencing difficulty - sessions are recorded.
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My Organization Purchased a Group Package and I Need Access
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Register with your group coupon code.
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