| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | AA | AB | AC | AD | AE | AF | AG | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Escalated At | Team | URL | Ticket Priority | HO Name | Severity | Escalation Correct? | Severity Correct? | Add Correct Severity Level | QA | 11/22/2019 20:35:08 | ||||||||||||||||||||||
2 | Mar 15, 2018, 8:25:32 PM | Example name | https://test.zendesk.com/agent/#/tickets/1234 | normal | L3 - Normal | No | Yes | Aimee | 2/13/2020 5:44:28 | low | L4 - Low | ||||||||||||||||||||||
3 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | test | L3 - Normal | Yes | Yes | Aimee | 11/22/2019 20:35:08 | normal | L3 - Normal | |||||||||||||||||||||
4 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | test | L4 - Low | No | 11/22/2019 20:35:15 | high | L2 - High | |||||||||||||||||||||||
5 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | test | L4 - Low | Yes | Yes | 11/22/2019 20:35:08 | urgent | L1 - Urgent | ||||||||||||||||||||||
6 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | test | L3 - Normal | Yes | Yes | 11/22/2019 20:35:08 | - | L0 - Emergency | ||||||||||||||||||||||
7 | Nov 22, 2019, 6:15:46 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488684 | high | test | L2 - High | No | Yes | 11/22/2019 20:35:19 | ||||||||||||||||||||||||
8 | Nov 22, 2019, 6:15:46 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/487360 | normal | arean | L3 - Normal | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
9 | Nov 22, 2019, 5:52:40 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488694 | normal | reem | L3 - Normal | No | 11/22/2019 20:45:30 | |||||||||||||||||||||||||
10 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | paulo | L3 - Normal | Yes | No | x | 11/22/2019 20:35:08 | |||||||||||||||||||||||
11 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | paulo | L3 - Normal | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
12 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | paulo | L3 - Normal | No | 11/22/2019 20:35:18 | |||||||||||||||||||||||||
13 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | paulo | L3 - Normal | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
14 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488483 | normal | paulo | L3 - Normal | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
15 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | jayzel | L4 - Low | Yes | No | x | 11/22/2019 20:35:08 | |||||||||||||||||||||||
16 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488450 | normal | leo | L3 - Normal | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
17 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | jayzel | L4 - Low | No | 11/22/2019 20:35:22 | |||||||||||||||||||||||||
18 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | jayzel | L4 - Low | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
19 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | jayzel | L4 - Low | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
20 | Nov 22, 2019, 4:59:47 PM | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/479104 | low | jayzel | L4 - Low | Yes | No | x | 11/22/2019 20:35:08 | |||||||||||||||||||||||
21 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488450 | normal | leo | L3 - Normal | Yes | No | x | Ody | 11/22/2019 20:35:08 | ||||||||||||||||||||||
22 | Nov 22, 2019, 3:29:30 PM | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488450 | normal | leo | L3 - Normal | Yes | Yes | Aimee | 11/22/2019 20:35:08 | |||||||||||||||||||||||
23 | 2019-11-22 17:52:40 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488684 | urgent | test | L1 - Urgent | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
24 | 2019-11-22 20:18:53 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488712 | low | miguel | L4 - Low | Yes | Yes | 11/22/2019 20:35:08 | ||||||||||||||||||||||||
25 | 2019-11-22 21:25:24 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/486080 | normal | yuta | L3 - Normal | Yes | No | L1 | 11/26/2019 15:28:42 | |||||||||||||||||||||||
26 | 2019-11-22 21:25:24 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488635 | normal | cindy | L3 - Normal | No | 11/26/2019 15:30:05 | |||||||||||||||||||||||||
27 | 2019-11-22 22:20:46 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/487574 | normal | angie | L3 - Normal | Yes | ||||||||||||||||||||||||||
28 | 2019-11-22 21:25:24 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488785 | high | imed | L2 - High | No | No | 11/29/2019 22:34:39 | ||||||||||||||||||||||||
29 | 2019-11-22 21:25:24 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488806 | normal | charles | L3 - Normal | Yes | ||||||||||||||||||||||||||
30 | 2019-11-23 1:23:43 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488792 | normal | nica | L3 - Normal | Yes | 12/30/1899 5:47:00 | |||||||||||||||||||||||||
31 | 2019-11-22 21:25:24 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488875 | normal | chris | L3 - Normal | Yes | 11/30/2019 13:49:44 | |||||||||||||||||||||||||
32 | 2019-11-23 3:00:41 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488881 | normal | viola | L3 - Normal | Yes | ||||||||||||||||||||||||||
33 | 2019-11-22 21:25:24 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488883 | normal | chris | L3 - Normal | Yes | ||||||||||||||||||||||||||
34 | 2019-11-23 3:00:41 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/484111 | normal | vern | L3 - Normal | No | No | Ody | ||||||||||||||||||||||||
35 | 2019-11-23 7:42:42 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488862 | normal | leo | L3 - Normal | Yes | Aimee | 12/1/2019 7:52:03 | ||||||||||||||||||||||||
36 | 2019-11-23 10:17:14 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488953 | normal | ricky | L3 - Normal | Yes | Ody | |||||||||||||||||||||||||
37 | 2019-11-23 7:46:54 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488592 | high | abigael | L2 - High | Yes | Yes | Aimee | 4/15/2020 13:02:15 | |||||||||||||||||||||||
38 | 2019-11-23 12:00:51 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488592 | high | abigael | L2 - High | Yes | Yes | 12/1/2019 8:01:44 | 04/15/2020 13:02:40 | |||||||||||||||||||||||
39 | 2019-11-23 13:41:48 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488261 | normal | arean | L3 - Normal | Yes | Yes | 4/15/2020 12:59:51 | ||||||||||||||||||||||||
40 | 2019-11-23 15:03:26 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488379 | normal | leo | ||||||||||||||||||||||||||||
41 | 2019-11-23 19:07:58 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489020 | low | miguel | ||||||||||||||||||||||||||||
42 | 2019-11-23 19:07:58 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489026 | low | miguel | ||||||||||||||||||||||||||||
43 | 2019-11-23 22:01:52 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488355 | normal | viola | ||||||||||||||||||||||||||||
44 | 2019-11-23 21:59:57 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489042 | normal | charles | ||||||||||||||||||||||||||||
45 | 2019-11-24 1:30:46 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/487474 | normal | miguel | ||||||||||||||||||||||||||||
46 | 2019-11-24 4:46:24 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489032 | normal | ikram | ||||||||||||||||||||||||||||
47 | 2019-11-24 4:46:24 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489234 | normal | ener | ||||||||||||||||||||||||||||
48 | 2019-11-24 16:56:25 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/489437 | low | hyacinth | ||||||||||||||||||||||||||||
49 | 2019-11-24 16:56:25 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/489474 | normal | clifford | ||||||||||||||||||||||||||||
50 | 2019-11-24 16:56:25 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/489471 | low | charles | ||||||||||||||||||||||||||||
51 | 2019-11-24 20:02:44 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488436 | low | ikram | ||||||||||||||||||||||||||||
52 | 2019-11-24 22:55:32 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/486080 | normal | yuta | ||||||||||||||||||||||||||||
53 | 2019-11-24 22:55:32 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489496 | normal | nica | ||||||||||||||||||||||||||||
54 | 2019-11-25 4:00:33 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/489817 | normal | hyacinth | ||||||||||||||||||||||||||||
55 | 2019-11-25 8:31:27 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/488042 | normal | paulo | ||||||||||||||||||||||||||||
56 | 2019-11-25 8:38:34 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490016 | normal | leo | ||||||||||||||||||||||||||||
57 | 2019-11-25 11:59:41 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490085 | high | arean | ||||||||||||||||||||||||||||
58 | 2019-11-25 11:59:41 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490092 | high | abigael | ||||||||||||||||||||||||||||
59 | 2019-11-25 12:34:38 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490088 | urgent | yves | ||||||||||||||||||||||||||||
60 | 2019-11-25 12:34:38 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490095 | urgent | yves | ||||||||||||||||||||||||||||
61 | 2019-11-25 12:34:38 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490094 | normal | arean | ||||||||||||||||||||||||||||
62 | 2019-11-25 12:02:47 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490097 | normal | joed | ||||||||||||||||||||||||||||
63 | 2019-11-25 12:34:38 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490091 | high | yuta | ||||||||||||||||||||||||||||
64 | 2019-11-25 12:34:38 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490104 | low | arean | ||||||||||||||||||||||||||||
65 | 2019-11-25 18:24:19 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490192 | normal | paulo | ||||||||||||||||||||||||||||
66 | 2019-11-25 19:37:57 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490217 | normal | imed | ||||||||||||||||||||||||||||
67 | 2019-11-25 20:15:29 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490029 | normal | ken | ||||||||||||||||||||||||||||
68 | 2019-11-25 20:15:29 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490238 | normal | paulo | ||||||||||||||||||||||||||||
69 | 2019-11-25 21:51:48 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490251 | normal | ikram | ||||||||||||||||||||||||||||
70 | 2019-11-25 22:15:16 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490277 | normal | emerson | ||||||||||||||||||||||||||||
71 | 2019-11-25 22:44:03 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488064 | normal | vern | ||||||||||||||||||||||||||||
72 | 2019-11-26 1:08:58 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490368 | normal | viola | ||||||||||||||||||||||||||||
73 | 2019-11-26 2:11:31 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490379 | normal | cedric | ||||||||||||||||||||||||||||
74 | 2019-11-26 2:07:33 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/488937 | low | ikram | ||||||||||||||||||||||||||||
75 | 2019-11-26 13:56:53 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/487896 | normal | cedric | ||||||||||||||||||||||||||||
76 | 2019-11-26 15:05:44 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490793 | low | arean | ||||||||||||||||||||||||||||
77 | 2019-11-26 16:23:17 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490768 | normal | lisa | ||||||||||||||||||||||||||||
78 | 2019-11-26 18:37:39 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490905 | high | arean | ||||||||||||||||||||||||||||
79 | 2019-11-26 18:37:39 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490924 | high | arean | ||||||||||||||||||||||||||||
80 | 2019-11-26 19:36:45 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490922 | high | paulo | ||||||||||||||||||||||||||||
81 | 2019-11-26 19:36:45 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490903 | high | abigael | ||||||||||||||||||||||||||||
82 | 2019-11-26 19:36:45 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/487360 | normal | arean | ||||||||||||||||||||||||||||
83 | 2019-11-26 23:18:15 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491027 | high | leo | ||||||||||||||||||||||||||||
84 | 2019-11-26 21:54:23 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/491026 | normal | emerson | ||||||||||||||||||||||||||||
85 | 2019-11-27 0:54:31 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/490966 | high | shiara | ||||||||||||||||||||||||||||
86 | 2019-11-27 1:27:44 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491097 | normal | emerson | ||||||||||||||||||||||||||||
87 | 2019-11-27 6:04:03 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/484308 | high | ikram | ||||||||||||||||||||||||||||
88 | 2019-11-27 6:04:03 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491143 | high | ener | ||||||||||||||||||||||||||||
89 | 2019-11-27 6:04:03 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/485407 | normal | jayzel | ||||||||||||||||||||||||||||
90 | 2019-11-27 6:24:03 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491251 | high | yves | ||||||||||||||||||||||||||||
91 | 2019-11-27 1:14:25 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/491238 | normal | ricky | ||||||||||||||||||||||||||||
92 | 2019-11-27 10:20:31 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491300 | normal | yves | ||||||||||||||||||||||||||||
93 | 2019-11-27 10:26:10 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/491294 | normal | shiara | ||||||||||||||||||||||||||||
94 | 2019-11-27 10:20:31 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491307 | normal | yves | ||||||||||||||||||||||||||||
95 | 2019-11-27 11:23:44 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491305 | high | hyacinth | ||||||||||||||||||||||||||||
96 | 2019-11-27 13:36:43 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491347 | normal | angie | ||||||||||||||||||||||||||||
97 | 2019-11-27 13:36:43 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/490966 | normal | shiara | ||||||||||||||||||||||||||||
98 | 2019-11-27 14:44:21 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491351 | normal | reem | ||||||||||||||||||||||||||||
99 | 2019-11-27 14:44:21 | Strikingly Developer | https://strikingly.zendesk.com/agent/#/tickets/491350 | normal | hyacinth | ||||||||||||||||||||||||||||
100 | 2019-11-27 16:53:09 | Strikingly Tech | https://strikingly.zendesk.com/agent/#/tickets/491408 | normal | reem |