EPJ Tech Assistance Request
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If Your Tech Request Has Been Resolved, Check Old Requests Tab for Resolution
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DateNameRoom NumberTechnology IssueHave you performed a system shutdown and restart?Resolution
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Example:
08/16/2017
Myles Larsen161It says my password is incorrect when I try to log into my email.NoThe K12 Data Center requires you to change your password every year. Your password has expired and has been reset to a random password. I will generate a new password for you.
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9/11/2017Angie Langle212-MSCan you load the secure browser on our MS laptops for doing SBA interim assessments?N/A
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10/16/2017Janet Ries200-Elem OfficeMy printer is leaving about a 1 inch grey mark on the left side of each printed pageN/A
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10/19/2017Angie Langle212-MSMy 'Screen capture" feature in my smart notebook on my desk top will not work.N/A
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10/26/2017Paula McMahan210-MSMy IEP printed with a big dark square after you looked at it. I downloaded and printed from my downloads, and got a dark square on the new paper.N/A
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10/27/2017Janet Ries200-Elem OfficeEL Yellow camera - meassage, not connected. Flicking on and offN/A
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11/15/2017Karla Nussbaum253-Elemcan I get the fancy font loaded when you have time?N/A
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11/16/2017Deedra Holdhusen101-LibraryI would like to speak with you regarding the Lightspeed settings on my account. I'm having trouble accessing sites that are necessary for my work as a librarian. Thanks!N/A
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