A template for application metrics
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Classification
MetricKPI yes / no
Affected (Sub) System
Details of Data Collection
Where to find / monitor
Business Value IndicationTargetBusiness Impact on Target ViolationActions on Target Violation
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PerformanceResponse time (total server time) for a customer ressource / URI (uncached)yesAPI
Log response time to Kibana
KibanaService time in CRM0.2s (90th percentile)Significant delay increases service time in CRMOpen an incident, analyze the problem. Options: Optimize code, scale storage and API app. horizontally.
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This work is licensed under Creative Commons BY 4.0.
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