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1 | SYSTEM OVERVIEW GUIDELINES | STEPS | NOTES | RESTRICTIONS |
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3 | How to create an account | 1. Go to https://landmaster.app/ | ||
4 | 2. Click CREATE AN ACCOUNT | |||
5 | 3. Fill out your personal information such as; | |||
6 | 3.1. First Name | |||
7 | 3.2. Last Name | |||
8 | 3.3 Email | Enter the email address to which you want to receive job request update notifications. | You can only register 1 email in 1 account. If you have multiple businesses, then just register one account only. Our billing is based from the User registration. | |
9 | 3.4 Phone | Input the phone number at which you want us to contact you about your job request. | ||
10 | 3.5 Username | Use your first and last name - Example: LukeSmith or Username of your choice | ||
11 | 3.6 Password | Choose a password of your choice. | ||
12 | 3.7 Select Your Designation | If this is your first time using our service, select NEW CLIENT; If you are already one of our clients, select CURRENT CLIENT. | ||
13 | 3.8 Select Your Company | Choose the company from which you want to use the service. For example, if your company is concerned primarily with real estate, you should use LandMaster. | ||
14 | 4. After entering the required information, click REGISTER. | |||
15 | 5. After a few moments, you will receive an email confirming that you were able to successfully register. | View a sample email notification by clicking on this link - https://drive.google.com/file/d/1ZxuhlwgeoE-iFbHOxJkRY2Q1yRzL6R8Y/view?usp=sharing | ||
16 | 6. You are now ready to use the system to manage your job orders. | |||
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18 | MEMO: YOU DO NOT NEED TO CREATE ANOTHER LOGIN IF YOU ALREADY HAVE ONE. | |||
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20 | How to view/ edit/ add files in your profile | 1. Log in with the username and password you set up. | ||
21 | 2. Click PROFILE in the upper right corner. | |||
22 | 3. You will see the profile's information.
Under EDIT CLIENT INFORMATION , you can see the following; | |||
23 | 3.1 Client Code | Do not change this as the system will immediately generate a client code for you upon registering which will be your client code for the whole entire time. | ||
24 | 3.2 Affiliate Partner Code | You can change this code, and you can get the Affiliate code from the person who referred you. | ||
25 | 3.3 Affiliate Partner Name | This is the name of the individual or company that referred you to us. | ||
26 | 3.4 Customer ID | You can leave it blank. | ||
27 | 3. 5 PIN | You can place a 4 Digit PIN of your choice to be used for verification purposes in when you call customer service. | ||
28 | 3.6 Where did you hear about us? | As much as possible please put the one who refer you so we can acknowledge them or give them a special rate for referring a client. | ||
29 | 4. Please click SAVE. | |||
30 | 5. How to add CLIENT FILES: | This is for your personal use and files only.
You can add any files you want at any time. | ||
31 | 5.1 File Name | It's the name of the file you want to add, For Example: File Name: Company Account Folder | ||
32 | 5.2 URL | This is the URL link of the file where you save the documents. | ||
33 | 5.3 Description | It can be a General Summary about what the file is all about, for example: Client Folder Files of all Job Request | ||
34 | 6. Don't forget to click the SAVE/SUBMIT button. | |||
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36 | ***HOW TO ADD JOB ORDER *** | |||
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38 | ||||
39 | How to create General Job Order | 1. Click General Request under Job Order | ||
40 | 2. Click Create Job Order button. | |||
41 | 3. Put Request Date. | |||
42 | 4. Put Due Date | |||
43 | 5. Put Job Title | Your job request can be , Data Entry , Email Management, etc depends on your job request | ||
44 | 6. Job Description | Place a job description or other special instructions depending on the job order, as well as any procedures or videos that must be followed, or other generic message. | ||
45 | 7. Click the SAVE button. | |||
46 | 8. After you save the job order, it will generate an automated ticket number for the task. | |||
47 | 9. Click the ticket number and it will route you to the task | |||
48 | 10. You can put additional comments or other instructions that you wish to add in the job order. The staff who is assigned to the job will receive a notification via email and any comment made by the staff, you can also receive a notification via email and vice versa until the job is fully completed. Please check your email from time to time for any updates about the task. | |||
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51 | Per APN Job Order (THIS APPLIES FOR MULTIPLE REQUESTS IN 1 APN ONLY) | When you are submitting an order under this category, you must ADD APN INVENTORY FIRST. *** The idea is for you to be able to create multiple job orders under one APN. | This idea will definitely help you save time in inputting request instead of choosing APNs only based from your APN Inventory | |
52 | ||||
53 | How to create APN Inventory | 1. Go to APN Inventory under Job Order | ||
54 | 2. Create Property Detail by clicking the Create Property Detail button. | |||
55 | 3. Enter the property details. | |||
56 | 3.1 APN | |||
57 | 3.2 State | |||
58 | 3.3 County | |||
59 | 3.4 Size | |||
60 | 3.5 Property Status | |||
61 | 4. Enter now the Property Price (JUST CLICK THE INFO BUTTON AND UPDATE THE PRICING DETAILS, YOU CREATE PROPERTY PRICE ONLY WHEN YOU DEACTIVATE THE FIRST PRICING) | |||
62 | 4.1 Asking Price | |||
63 | 4.2 Cash Terms | |||
64 | 4.3 Price Status | Active - All current prices
Deactivate- when you wish to change the price from old to new price | ||
65 | 4.4 Finance terms | |||
66 | 4.5 Other Terms | If there is no other terms, just put - Not Applicable | ||
67 | 4.6 Notes | If you have special instructions or notes about the pricing or for that specific property | ||
68 | 5. Listing AD details | Just provide information if you want us to list the properties for you. | ||
69 | 5.1 Company Name | Indicate the name you wish to put in the images for marketing | ||
70 | 5.2 Phone | Indicate the phone number to appear in your listing or images | ||
71 | 5.3 Email | Indicate the email you will use for marketing | ||
72 | 5.4 Website URL | Indicate the website you wish to put in your listing or images, if you wish not too, then put - Not Applicable. | ||
73 | 5.5 Logo | You can either attach the logo or email it directly to admin@landmaster.us. | ||
74 | 5.6 URL for Logo Materials | You can just copy and paste the URL to your file's location. | ||
75 | 5.7 Notes | Put any additional notes you want to add about the property. | ||
76 | 6. Do not forget to click SAVE. | |||
77 | 7. You are now ready to create your Per APN Job Order. | |||
78 | ||||
79 | How to create Per APN Job Order | 1. Click Per APN Job Order | ||
80 | 2. To create a job order, click the Create Job Order button. | |||
81 | 3. Under Category | Select the kind of request you needed. | ||
82 | 4. Per APN | Select the APN you need for Job Order. | ||
83 | 5. Deadline | Pick a deadline of your choice | ||
84 | 6. Status | Choose Job Order Request | ||
85 | 7. Due Date | Choose a date when you'll need it back. | ||
86 | 8. Job Description | Place a job description or other special instructions depending on the job order, as well as any procedures or videos that must be followed, or other generic message. | ||
87 | 9. Click the SAVE button. | |||
88 | 10. After you save the job order, it will generate an automated ticket number for the task. | |||
89 | 11. Click the ticket number and it will route you to the task. | |||
90 | 12. You can put additional comments or other instructions that you wish to add in the job order. The staff who is assigned to the job will receive a notification via email and any comment made by the staff, you can also receive a notification via email and vice versa until the job is fully completed. Please check your email from time to time for any updates about the task. | |||
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92 | Important Note: For you to view the details of the APN you must click the APN which is hyperlinked and it will route you to the APN Inventory. | |||
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94 | How to view the status of the Job Request | 1. Click the home page of each Job Order. You can see the summary. | ||
95 | 2. Click the ticket number and you can view the status and the notes in each task you requested. | |||
96 | ||||
97 | Where to find the notification | 1. All notifications to both Staffs and Clients can be found in your inbox. | ||
98 | 2. If you missed any notification or it went through your spam, please let us know so we can fix and check any glitches in the system | |||
99 | 3. Any ticket number is hyperlink to the task, so please click the ticket number and it will route you to the system and to the job order itself. Any changes with the task and comments, it is indicated in the notification email. Please DO NOT reply to the email postmaster. | |||
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