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HR tech assessment tool
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Step 1 - Importance Weighting & Results
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Adjust the weights to your specific needs
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All weights should total 100%
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Assessment Summary
Weight %Vendor 1
Weighted Score
Vendor 2
Weighted Score
Vendor 3
Weighted Score
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1. Key Details
10%0.00.00.0
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2. Business Requirements & Features
20%0.00.00.0
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3. Performance, Scalability & Reliability
20%0.00.00.0
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4. Support
20%0.00.00.0
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5. Cost
20%0.00.00.0
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6. Security
10%0.00.00.0
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TOTAL WEIGHTED SCORE
100%0.00.00.0<<< FINAL OUTPUT
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Step 2 - Scoring
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Scoring:
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1 = very poor fit with requirements
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5 = very strong fit with requirements
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Tech Tool Selection:Vendor 1Vendor 2Vendor 3
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1Vendor Name
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Key Details
Questions to Ask Provider
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1System Advantages000
How does your system solve our business challenge? What unique functionality does it provide?
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2System Disadvantages000
What would make your system not an ideal fit for our business challenge?
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3What is the company size of their average customer?000
What revenue / headcount do most of your customers have?
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4Do they have existing customers in our industry?000
Do you have customers who are in the same industry as us?
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5Key customers000
Who are your key customers?
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Average Score0.00.00.0
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Business Requirements & Features
Questions to Ask Provider
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1User Experience000
How straightforward is the system to use and navigate around?
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2Ease of adoption / learning curve / training required000
How intuitive is the system? How long does it take the team to become experts at using it? Do you provide training materials?
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3Workflow customisation / flexibility000
How much can the system functionality be configured to match our business needs?
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4Automated analytics & reporting / dashboards000
What standardised reporting exists? How much flexibility is there to customise dashboards and reports?
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5Bulk editing data000
Can you bulk upload data? Can you bulk edit data?
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6Data history000
How easy is it to access and report on historical data?
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7Native Integrations / APIs to your other Business / HR Systems000
Can the system be connected to our other HR or business systems without having to write code?
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8Enter your custom requirement here...000Add yours here...
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9Enter your custom requirement here...000Add yours here...
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10Enter your custom requirement here...000Add yours here...
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11Enter your custom requirement here...000Add yours here...
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12Enter your custom requirement here...000Add yours here...
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Average Score0.00.00.0
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Performance, Scalability & Reliability
Questions to Ask Provider
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1Vendor committment to improvements / new features000
What are your latest features this year?
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2Vendor roadmap000
What new features are on your roadmap for the coming 12 months?
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Average Score0.00.00.0
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Support
Questions to Ask Provider
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1Uptime SLA (service level agreement)000
How often and for how long will the system not be available in the event of an issue?
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2Consequence of vendor not meeting Uptime SLA000
If the system is not available for longer than the contract committment, what is the consequence?
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3Issue / question response time SLA000
How long do you take to answer our questions or issues? Do you have live chat?
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4Dedicated Customer Account Manager000
Do we get a dedicated account manager to support us?
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5Self Help Knowledge Portal / Wiki000
Do you provide a knowledge base?
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6Support via Community Network000
Do you have a community contributing their own solutions? How active is it?
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7Automated monthly invoicing / reporting000
Do you provide monthly insights on usage and cost?
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8Professional Services000
Are professional experts required to implement your system? Do you provide them?
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9Support000
What other support do you offer to customers during and after implementing your system?
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10Vendor Financial health / long term viability000
Is your company profitable? For how long has it been profitable? What is your projected revenue growth? What is your financial runway?
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Average Score0.00.00.0
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Cost
Questions to Ask Provider
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1Contract length / flexibility000
What is the minimum contract length? What penality or costs are there if we cancel our contract early? Can we pay monthly instead of yearly?
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2Pricing Model (per user, per message, amount of data)000
What is your pricing based on? Is there flexibility is how we are charged?
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3Add-on fees / flexible costs000
What extra costs do we need to pay for the system if we add new users or get access to your latest features?
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4Vendor Lock-In000
If we moved to a different system in the future, how easily can we export and transfer our data?
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5Time to implement000
How long is the typical implementation time for a similar sized customer to us?
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6Consulting / Implementation costs000
What are the one-off implementation costs and how much are they?
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7License Fee Year 1000
Forecasted total system cost (all costs)
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8License Fee Year 2000
Forecasted total system cost (all costs)
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9License Fee Year 3000
Forecasted total system cost (all costs)
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10Annual price increases000
How much do prices raise per year or after the initial contract term?
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Average Score0.00.00.0
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Security
Questions to Ask Provider
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1GDPR000
What safeguards are implemented to comply with GDPR requirements?
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3ISO 27001000
Do you have evidence of ISO 27001 certification that you can share with me?
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4SOC 2000
Cam you provide evidence of you SOC 2 compliance?
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5Single Sign-On Integration000
Does your system have the option to add single sign-on? For which providers?
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6Multi-factor Authentication000
Does your system offer multi-factor authentication? Which options are available?
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7Encryption000
Is data in your system encrypted in transit and at rest?
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8Data Backup and restoration000
How is our data protected if something goes wrong? How easily can previous version of the data be restored?
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9Other security measures...000
How else do you protect our users and data?
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10Custom user permissions000
Are we able to restrict access to sensitive data?
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Average Score0.00.00.0
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TOTAL SCORE (0-25)
0.00.00.0
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