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Domain/TopicsAdditional ResourcesFinal Paper
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Laws of Cognitive EngineeringEveryone is smarter than you thinkImprovisation: novel (unpredicted) usesSymSys 245: Interaction Analysis Glossary:
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Everyone is stupider than you thinkBecause of improvisation, unexpected failure modes happenhttps://docs.google.com/document/d/1nC1H0C4YDP9MyOLM9BT4qLYZtfWZ_txfFzy9BJs0_fs
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No one can read instructionsInterpretation is complex so creating good Instructions is hard
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Practice makes better "power law" of practice -- strategy change + memorySymSys245 Explainer GPT (at the moment you need a ChatGPT Plus account):
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Fundamental Law of DesignGet the user the right interpretation right awayhttps://chat.openai.com/g/g-Y2PvZVzpf-symsys245-explainer
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You can write a sentence if you like, but it's expecting something like:
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domain/topic (additional detail)
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Problem Solving (definition)GoalsDesired outcomes; There is usaully a "main (current) goal" that the problem-solver will report in a protocol.for example:
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Subgoals/The goal treeSubgoals are intermediate objectives to accomplish a "higher level" goal Skill Acquisition/Strategy change (esp. early in practice)
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ImpassesImpasse-driven subgoaling, learning General cognition/Point of view illusion (Just because you can see the cars, doesn't mean the cars can see you!)
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Problem solving resourcesOperatorsAffordances (things that suggest operators) & Demandances (things that force operators, like a fire alarm)Acknowledgements: Michelle Fox and others provided feedback and additional notes.
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Methods/Strategies
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Time and Attention
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ConstraintsLimitations that can't be easily violated (time and attention are kinds of constraints)
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Types of problem solvingOpportunistic problem solving
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Heuristic problem solving
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Search(not the google kind; the CogSci kind!)
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Interpretation [Making Meaning]Texte.g., Reading, signs (discourse)
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Graphics (visual elements)e.g., Signs
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Actionse.g,. Body language, movement prediction
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DiscourseSocial version of text interpretation
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Social ActionSocial version of action interpretation
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Cognitive OperatorsPassive memoryGeneral remembering, priming
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(operators that are in your head)Intentional memorye.g., Repeating to yourself, self-priming
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Attentional spotlightsExternal visual attention
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Mental imageryInternal visual attention
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Skilled execution"Automatized" procedures
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Execution errorsUsually getting lost in a procedure
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Explicit thinkingReasoning, Planning, Explanation, etc.
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Skill AcquisitionExplicit repetitionOften involves memory
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(practice effects)Strategy changeEsp. early in practice, often social (e.g., team workflow)
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Impasse-driven learning
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"power law" of practicenot necessarily a power law -- any improvement with practice
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positive & negative transfere.g., interference (negative); similar elements (positive)
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Primary analytic methodsIntrospection
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Post hoc report
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In stream verbal reporte.g., Art Benjamin, Mystery Machine experiment, etc.
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Microgenetic analysisHow the activity changes when repeated multiple times
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Secondary analytic methodsTrue experiments
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Focus groups
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Surveys
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A/B testing
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User studies
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Coaching studiesand other multi-agent interaction analysis
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Exploratory Learning ("8 E"s)ExplorationMental model learning (aka. figuring things out)
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(Applied opportunistically)Evidence
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Explanation(see in thinking & reasoning)
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Evolution (change in theory)
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Experiment
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Expectation
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Evaluation
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Exercise
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The interpretive processView Application
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(all approx. the same thing!)The interpretive process
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Explanation
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Conceptual Blending
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Conceptual Combination
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Framing
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Script Application
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Complex Thinking and ReasoningPlanning
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(applications of cognitive operators)ExplanationCreating a "mental model" (explanatory structure)
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InferenceDeduction and induction
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Explicit strategy change
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Decision making among options
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General cognitionHot v. cold cognitionYou can turn cold to hot by increasing cost of failure or reducing available time.
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Point of view illusion Just because you can see the cars, doesn't mean the cars can see you!
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Sources of cognitive variabilityExperience
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Motivation
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Statesleepiness, caffeine, etc.
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Culturecommunity of interpretive practice (that one is born or comes into)
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Developmental Ageeps. very young (<5y.o.) or Very old (per normal age-related memory issues)
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