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1 | Scope (see data dictionary) | Question ID | Question | Answer ID | Answer | Estimate | Standard Error | |||||||||||||||||||
2 | 1 | 1 | In the last two weeks, did this business use Artificial Intelligence (AI) in producing goods or services? (Examples of AI: machine learning, natural language processing, virtual agents, voice recognition, etc.) | 1 | Yes | 5.0% | 0.05% | |||||||||||||||||||
3 | 1 | 1 | In the last two weeks, did this business use Artificial Intelligence (AI) in producing goods or services? (Examples of AI: machine learning, natural language processing, virtual agents, voice recognition, etc.) | 2 | No | 84.2% | 0.08% | |||||||||||||||||||
4 | 1 | 1 | In the last two weeks, did this business use Artificial Intelligence (AI) in producing goods or services? (Examples of AI: machine learning, natural language processing, virtual agents, voice recognition, etc.) | 3 | Do not know | 10.8% | 0.08% | |||||||||||||||||||
5 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 1 | Machine learning | 1.2% | 0.02% | |||||||||||||||||||
6 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 2 | Natural language processing | 1.7% | 0.03% | |||||||||||||||||||
7 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 3 | Virtual agents or chat bots | 1.9% | 0.04% | |||||||||||||||||||
8 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 4 | Speech/voice recognition using AI | 1.4% | 0.03% | |||||||||||||||||||
9 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 5 | Recommendation systems based on AI | 0.8% | 0.03% | |||||||||||||||||||
10 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 6 | Large language models | 1.0% | 0.03% | |||||||||||||||||||
11 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 7 | Text analytics using AI | 1.5% | 0.03% | |||||||||||||||||||
12 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 8 | Data analytics using AI | 1.5% | 0.03% | |||||||||||||||||||
13 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 9 | Neural networks | 0.2% | 0.01% | |||||||||||||||||||
14 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 10 | Augmented reality | 0.1% | 0.01% | |||||||||||||||||||
15 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 11 | Decision making systems based on AI | 0.5% | 0.01% | |||||||||||||||||||
16 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 12 | Deep learning | 0.3% | 0.02% | |||||||||||||||||||
17 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 13 | Image/pattern recognition | 0.7% | 0.02% | |||||||||||||||||||
18 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 14 | Machine/computer vision | 0.5% | 0.02% | |||||||||||||||||||
19 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 15 | Robotics process automation | 0.3% | 0.01% | |||||||||||||||||||
20 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 16 | Biometrics | 0.3% | 0.02% | |||||||||||||||||||
21 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 17 | Marketing automation using AI | 2.5% | 0.04% | |||||||||||||||||||
22 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 18 | Other | 1.4% | 0.03% | |||||||||||||||||||
23 | 1 | 2 | In the last six months, what types or applications of Artificial Intelligence (AI) did this business use in producing goods or services? | 19 | None | 91.2% | 0.08% | |||||||||||||||||||
24 | 2 | 3 | In the last six months, did this business use Artificial Intelligence to perform tasks previously done by employees in producing goods or services? | 1 | Yes | 26.6% | 0.38% | |||||||||||||||||||
25 | 2 | 3 | In the last six months, did this business use Artificial Intelligence to perform tasks previously done by employees in producing goods or services? | 2 | No | 65.2% | 0.46% | |||||||||||||||||||
26 | 2 | 3 | In the last six months, did this business use Artificial Intelligence to perform tasks previously done by employees in producing goods or services? | 3 | Do not know | 8.1% | 0.23% | |||||||||||||||||||
27 | 3 | 4 | In the last six months, how many tasks previously done by employees were instead performed by Artificial Intelligence? | 1 | A small number | 84.6% | 0.49% | |||||||||||||||||||
28 | 3 | 4 | In the last six months, how many tasks previously done by employees were instead performed by Artificial Intelligence? | 2 | A moderate number | 13.0% | 0.54% | |||||||||||||||||||
29 | 3 | 4 | In the last six months, how many tasks previously done by employees were instead performed by Artificial Intelligence? | 3 | A large number | 2.4% | 0.24% | |||||||||||||||||||
30 | 2 | 5 | In the last six months, did this business use Artificial Intelligence to perform operations previously performed by existing equipment or software in producing goods or services? | 1 | Yes | 19.6% | 0.37% | |||||||||||||||||||
31 | 2 | 5 | In the last six months, did this business use Artificial Intelligence to perform operations previously performed by existing equipment or software in producing goods or services? | 2 | No | 68.9% | 0.41% | |||||||||||||||||||
32 | 2 | 5 | In the last six months, did this business use Artificial Intelligence to perform operations previously performed by existing equipment or software in producing goods or services? | 3 | Do not know | 11.5% | 0.32% | |||||||||||||||||||
33 | 2 | 6 | In the last six months, how did the use of Artificial Intelligence affect this business’s total employment? | 1 | Increased | 2.8% | 0.23% | |||||||||||||||||||
34 | 2 | 6 | In the last six months, how did the use of Artificial Intelligence affect this business’s total employment? | 2 | Decreased | 2.6% | 0.13% | |||||||||||||||||||
35 | 2 | 6 | In the last six months, how did the use of Artificial Intelligence affect this business’s total employment? | 3 | Did not change | 94.6% | 0.32% | |||||||||||||||||||
36 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 1 | Trained current staff to use AI | 20.8% | 0.34% | |||||||||||||||||||
37 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 2 | Hired staff trained in AI | 2.0% | 0.10% | |||||||||||||||||||
38 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 3 | Purchased computing power or specialized equipment | 5.9% | 0.18% | |||||||||||||||||||
39 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 4 | Purchased cloud services or cloud storage | 12.4% | 0.26% | |||||||||||||||||||
40 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 5 | Changed data collection or data management practices | 8.0% | 0.21% | |||||||||||||||||||
41 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 6 | Developed new workflows | 19.7% | 0.40% | |||||||||||||||||||
42 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 7 | Used vendors or consulting services to install or integrate AI | 7.8% | 0.16% | |||||||||||||||||||
43 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 8 | Other | 7.6% | 0.13% | |||||||||||||||||||
44 | 2 | 7 | In the last six months, to use Artificial Intelligence (AI), what changes did this business make? | 9 | None | 50.5% | 0.40% | |||||||||||||||||||
45 | 1 | 8 | During the next six months, do you think this business will be using Artificial Intelligence (AI) in producing goods or services? (Examples of AI: machine learning, natural language processing, virtual agents, voice recognition, etc.) | 1 | Yes | 6.5% | 0.07% | |||||||||||||||||||
46 | 1 | 8 | During the next six months, do you think this business will be using Artificial Intelligence (AI) in producing goods or services? (Examples of AI: machine learning, natural language processing, virtual agents, voice recognition, etc.) | 2 | No | 70.6% | 0.16% | |||||||||||||||||||
47 | 1 | 8 | During the next six months, do you think this business will be using Artificial Intelligence (AI) in producing goods or services? (Examples of AI: machine learning, natural language processing, virtual agents, voice recognition, etc.) | 3 | Do not know | 22.9% | 0.17% | |||||||||||||||||||
48 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 1 | Machine Learning | 22.1% | 0.32% | |||||||||||||||||||
49 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 2 | Natural language processing | 26.6% | 0.42% | |||||||||||||||||||
50 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 3 | Virtual agents or chat bots | 28.2% | 0.61% | |||||||||||||||||||
51 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 4 | Speech/voice recognition using AI | 22.2% | 0.54% | |||||||||||||||||||
52 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 5 | Recommendation systems based on AI | 16.8% | 0.32% | |||||||||||||||||||
53 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 6 | Large language models | 15.5% | 0.29% | |||||||||||||||||||
54 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 7 | Text analytics using AI | 23.0% | 0.44% | |||||||||||||||||||
55 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 8 | Data analytics using AI | 29.8% | 0.56% | |||||||||||||||||||
56 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 9 | Neural networks | 3.7% | 0.21% | |||||||||||||||||||
57 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 10 | Augmented reality | 3.3% | 0.13% | |||||||||||||||||||
58 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 11 | Decision making systems based on AI | 14.1% | 0.27% | |||||||||||||||||||
59 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 12 | Deep learning | 7.3% | 0.17% | |||||||||||||||||||
60 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 13 | Image/pattern recognition | 13.3% | 0.37% | |||||||||||||||||||
61 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 14 | Machine/computer vision | 7.0% | 0.29% | |||||||||||||||||||
62 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 15 | Robotics process automation | 5.2% | 0.19% | |||||||||||||||||||
63 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 16 | Biometrics | 3.8% | 0.21% | |||||||||||||||||||
64 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 17 | Marketing automation using AI | 36.5% | 0.57% | |||||||||||||||||||
65 | 4 | 9 | During the next six months, what types or applications of Artificial Intelligence (AI) do you think this business will use in producing goods or services? | 18 | Other | 12.4% | 0.31% | |||||||||||||||||||
66 | 4 | 10 | During the next six months, do you think this business will use Artificial Intelligence to perform tasks currently done by employees in producing goods or services? | 1 | Yes | 34.4% | 0.41% | |||||||||||||||||||
67 | 4 | 10 | During the next six months, do you think this business will use Artificial Intelligence to perform tasks currently done by employees in producing goods or services? | 2 | No | 51.2% | 0.43% | |||||||||||||||||||
68 | 4 | 10 | During the next six months, do you think this business will use Artificial Intelligence to perform tasks currently done by employees in producing goods or services? | 3 | Do not know | 14.4% | 0.38% | |||||||||||||||||||
69 | 5 | 11 | During the next six months, how many tasks currently done by employees will instead be performed by Artificial Intelligence? | 1 | A small number | 79.2% | 0.60% | |||||||||||||||||||
70 | 5 | 11 | During the next six months, how many tasks currently done by employees will instead be performed by Artificial Intelligence? | 2 | A moderate number | 17.7% | 0.51% | |||||||||||||||||||
71 | 5 | 11 | During the next six months, how many tasks currently done by employees will instead be performed by Artificial Intelligence? | 3 | A large number | 3.1% | 0.28% | |||||||||||||||||||
72 | 4 | 12 | During the next six months, do you think this business will use Artificial Intelligence to perform operations currently performed by existing equipment and software in producing goods or services? | 1 | Yes | 33.5% | 0.39% | |||||||||||||||||||
73 | 4 | 12 | During the next six months, do you think this business will use Artificial Intelligence to perform operations currently performed by existing equipment and software in producing goods or services? | 2 | No | 46.1% | 0.45% | |||||||||||||||||||
74 | 4 | 12 | During the next six months, do you think this business will use Artificial Intelligence to perform operations currently performed by existing equipment and software in producing goods or services? | 3 | Do not know | 20.4% | 0.46% | |||||||||||||||||||
75 | 4 | 13 | During the next six months, how do you think the use of Artificial Intelligence will affect this business’s total employment? | 1 | Increase | 6.5% | 0.21% | |||||||||||||||||||
76 | 4 | 13 | During the next six months, how do you think the use of Artificial Intelligence will affect this business’s total employment? | 2 | Decrease | 6.1% | 0.17% | |||||||||||||||||||
77 | 4 | 13 | During the next six months, how do you think the use of Artificial Intelligence will affect this business’s total employment? | 3 | Will not change | 87.4% | 0.26% | |||||||||||||||||||
78 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 1 | Train current staff to use AI | 41.9% | 0.58% | |||||||||||||||||||
79 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 2 | Hire staff trained in AI | 8.0% | 0.15% | |||||||||||||||||||
80 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 3 | Purchase computing power or specialized equipment | 12.2% | 0.35% | |||||||||||||||||||
81 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 4 | Purchase cloud services or cloud storage | 18.6% | 0.22% | |||||||||||||||||||
82 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 5 | Change data collection or data management practices | 20.7% | 0.46% | |||||||||||||||||||
83 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 6 | Develop new workflows | 37.6% | 0.59% | |||||||||||||||||||
84 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 7 | Use vendors or consulting services to install or integrate AI | 16.7% | 0.30% | |||||||||||||||||||
85 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 8 | Other | 6.9% | 0.27% | |||||||||||||||||||
86 | 4 | 14 | During the next six months, to use Artificial Intelligence, what changes do you think this business will make? | 9 | None | 26.7% | 0.58% | |||||||||||||||||||
87 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 1 | Too expensive | 4.1% | 0.07% | |||||||||||||||||||
88 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 2 | AI is not a mature enough technology yet | 6.1% | 0.09% | |||||||||||||||||||
89 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 3 | Lack of knowledge on the capabilities of AI | 7.3% | 0.06% | |||||||||||||||||||
90 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 4 | Concerns about privacy/security | 6.6% | 0.05% | |||||||||||||||||||
91 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 5 | Concerns about bias | 2.8% | 0.04% | |||||||||||||||||||
92 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 6 | Lack of skilled workforce | 2.9% | 0.05% | |||||||||||||||||||
93 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 7 | Lack of required data | 2.2% | 0.03% | |||||||||||||||||||
94 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 8 | Laws and regulations prevent or restrict use of AI | 1.2% | 0.04% | |||||||||||||||||||
95 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 9 | Previous or current use of AI did not meet expectations | 0.9% | 0.02% | |||||||||||||||||||
96 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 10 | Other | 4.5% | 0.07% | |||||||||||||||||||
97 | 6 | 15 | Why does this business not plan to use Artificial Intelligence (AI) during the next six months in producing goods or services? | 11 | AI is not applicable to this business | 80.9% | 0.14% | |||||||||||||||||||
98 | ||||||||||||||||||||||||||
99 | ||||||||||||||||||||||||||
100 | Source: U.S. Census Bureau, Business Trends and Outlook Survey (BTOS). The Census Bureau has reviewed this data product to ensure appropriate access, use, and disclosure avoidance protection of the confidential source data. |