2018 Highland Survey

	A	B	C	D	E	F	G	H	I	J	K
1	Survey Response Type	Count	%
2	Online	571	53%
3	Paper	513	47%
4	Total	1,084	100%
5						Paper			Online
6	Top 2 Likes about Highland	Count	% Votes	% Surveyed		Count	% Votes	% Surveyed	Count	% Votes	% Surveyed
7	Bedroom Community	431	16%	40%		213	17%	20%	218	15%	20%
8	Large Lot/ Low Density	803	29%	74%		377	30%	35%	426	29%	39%
9	Activities	109	4%	10%		54	4%	5%	55	4%	5%
10	Parks and Trails	503	18%	46%		224	18%	21%	279	19%	26%
11	Location	37	1%	3%		18	1%	2%	19	1%	2%
12	People	14	1%	1%		7	1%	1%	7	0%	1%
13	Sunday Closing	18	1%	2%		7	1%	1%	11	1%	1%
14	Safety	12	0%	1%		4	0%	0%	8	1%	1%
15	Other Likes	29	1%	3%		22	2%	2%	7	0%	1%
16	Total	1,956	100%	180%		926	100%	85%	1,030	100%	95%
17
18				1	2	3	4
19	1=Poor, 2=Fair, 3=Good, 4=Excellent	Count	Avg	Poor	Fair	Good	Excellent	Excellent	Good	Fair	Poor
20	Quality of Life in Highland	1,033	3.5	5	40	454	533	52%	44%	4%	0%
21
22						Paper			Online
23	Top Priorities	Count	% Votes	% Surveyed		Count	% Votes	% Surveyed	Count	% Votes	% Surveyed
24	Senior Programs	59	2%	5%		34	3%	7%	25	2%	4%
25	Parks & Trail Mtnce	309	11%	29%		127	10%	25%	182	12%	32%
26	Long Term Financial	450	16%	42%		191	15%	37%	259	17%	45%
27	More Events	100	4%	9%		31	2%	6%	69	5%	12%
28	More Communication	112	4%	10%		37	3%	7%	75	5%	13%
29	More Econ Devel	276	10%	25%		111	9%	22%	165	11%	29%
30	More Fire Funding	95	3%	9%		48	4%	9%	47	3%	8%
31	More Library	182	7%	17%		81	7%	16%	101	7%	18%
32	More Police Fund	140	5%	13%		72	6%	14%	68	5%	12%
33	More Road Repair	601	22%	55%		301	24%	59%	300	20%	53%
34	Senior Communities	88	3%	8%		48	4%	9%	40	3%	7%
35	High Density Apartments	24	1%	2%		11	1%	2%	13	1%	2%
36	Smaller Lots	45	2%	4%		23	2%	4%	22	1%	4%
37	Rec Center	30	1%	3%		15	1%	3%	15	1%	3%
38	No High Density	29	1%	3%		14	1%	3%	15	1%	3%
39	More Parks	17	1%	2%		11	1%	2%	6	0%	1%
40	Sunday Open	15	1%	1%		10	1%	2%	5	0%	1%
41	Cut Spending	34	1%	3%		14	1%	3%	20	1%	4%
42	Other Priorities	123	5%	11%		65	5%	6%	58	4%	5%
43	Total	2,729	100%	252%		1,244	100%	236%	1,485	100%	255%
44
45	Library	Count	Avg	0-2	2-6	6-9	Never	Never	6-9	2-6	0-2
46	How many years since library visit?	1,074	1.8	708	116	54	196	18%	5%	11%	66%
47
48						Paper			Online
49	Why visit the library	Count	% Votes	% Surveyed		Count	% Votes	% Surveyed	Count	% Votes	% Surveyed
50	Books	777	28%	72%		357	29%	33%	420	28%	39%
51	Special Events	258	9%	24%		116	9%	11%	142	10%	13%
52	Story Time	122	4%	11%		43	3%	4%	79	5%	7%
53	Computer/ WIFI	51	2%	5%		25	2%	2%	26	2%	2%
54	Quiet	153	6%	14%		63	5%	6%	90	6%	8%
55	Research	84	3%	8%		44	4%	4%	40	3%	4%
56	Poctored Test	22	1%	2%		9	1%	1%	13	1%	1%
57	Attend Class	225	8%	21%		107	9%	10%	118	8%	11%
58	Movie/Music	330	12%	30%		157	13%	14%	173	12%	16%
59	Total	2,022	74%	187%		921	74%	85%	1,101	74%	102%
60
61	Experience with City Staff	Count	Avg	Poor	Fair	Good	Excellent	Excellent	Good	Fair	Poor
62	Elected Officials	793	3.0	27	130	452	184	23%	57%	16%	3%
63	General City Staff	848	3.3	6	76	412	354	42%	49%	9%	1%
64	Library Staff	693	3.5	11	21	279	382	55%	40%	3%	2%
65	Public Works Field Staff	747	3.2	16	71	375	285	38%	50%	10%	2%
66	Total Staff	2,288	3.3	33	168	1,066	1,021	45%	47%	7%	1%
67
68		Count	Positive	Neutral	Negative	Positive	Neutral	Negative
69	Staff Comments (Pos or Neg)	281	95	70	116	34%	25%	41%
70
71	Communication Media Ratings	Count	Avg	Poor	Fair	Good	Excellent	Excellent	Good	Fair	Poor
72	Newsletter	1,012	3.3	18	79	505	410	41%	50%	8%	2%
73	Email	592	2.7	86	135	225	146	25%	38%	23%	15%
74	Signs	752	2.6	83	217	372	80	11%	49%	29%	11%
75	Social Media	510	2.5	75	157	215	63	12%	42%	31%	15%
76	Text	402	2.2	127	110	125	40	10%	31%	27%	32%
77	Website	824	2.9	44	202	405	172	21%	49%	25%	5%
78
79	Support Funding	Count	Avg	Very Unlikely	Unlikely	Likely	Very Likely	Very Likely	Likely	Unlikely	Very Unlikely
80	City Events	984	1.7	488	304	161	31	3%	16%	31%	50%
81	Library	1,018	2.2	336	263	336	83	8%	33%	26%	33%
82	Parks & Trails	997	2.5	215	227	440	115	12%	44%	23%	22%
83	Public Safety	1,000	2.6	190	192	489	129	13%	49%	19%	19%
84	Roads	1,002	2.7	183	174	399	246	25%	40%	17%	18%
85
86	Streaming City Council		Avg	Likely Never	Specific Topics	Almost Every			Almost Every	Specific Topics	Likely Never
87	How often would you view	1,054	1.9	231	707	112			11%	67%	22%
88
89	Services Ratings	Count	Avg	Poor	Fair	Good	Excellent	Excellent	Good	Fair	Poor
90	Building Permitting	390	2.8	39	95	179	77	20%	46%	24%	10%
91	Business Licensing	263	2.8	25	58	123	57	22%	47%	22%	10%
92	Cemetery Arrangements	306	3.2	7	37	159	103	34%	52%	12%	2%
93	City Hall Hours	687	2.9	34	112	404	137	20%	59%	16%	5%
94	City Library	736	3.2	32	80	400	223	30%	54%	11%	4%
95	Code Enforcement	500	2.5	85	139	225	51	10%	45%	28%	17%
96	Communication with Residents	888	2.9	42	198	490	158	18%	55%	22%	5%
97	Paramedic Services	472	3.5	10	27	212	222	47%	45%	6%	2%
98	Fire Services	507	3.4	9	29	226	243	48%	45%	6%	2%
99	Garbage/Recyling	976	3.2	35	107	466	368	38%	48%	11%	4%
100	Highland Arts Council	436	3.1	16	46	241	133	31%	55%	11%	4%