ABC
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Coverage/Pricing Link
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StateCountyCourt Notes
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ALABAMA
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ALASKAAs of 5/3/2021, the Alaska CourtView Public Access Terminal (PAT) is offline due to the removal of malware from the server. Criminal & Civil cases cannot be completed at this time. Clerks do not have an ETA
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ARIZONA
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Maricopa1/20/21 courts are open, however due to reduced staff and social distancing restrictions, please expect extended delays on all orders. Duration of the delay is currently unknown.
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ARKANSAS
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CALIFORNIA
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Los AngelesAs of 8/23/2021, we have confirmed that all courts in Los Angeles are adhering to a strict policy of only providing month and year of birth confirmation for records. So effective immediately, we will no longer be able to provide a full DOB match on L.A. records.
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Marin1/20/21: closed to the public. Orders may be completed intermittently and only through clerk assistance. Please expect extended delays.
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San Francisco2/4/21: Clear results can be processed, possible records may be delayed as file requests are not available during this time.
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Santa Clara1/20/21: closed to the public. Orders may be completed intermittently and only through clerk assistance. Please expect extended delays.

2/4/21: Clear results can be processed, possible records may be delayed as file requests are not available during this time.

2/23/21: Clear results can be processed, possible records may be delayed as file requests are not available during this time.
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Stanislaus2/4/21: Clear results can be processed, possible records may be delayed as file requests are not available during this time.

2/23/21: Clear results can be processed, possible records may be delayed as file requests are not available during this time.
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COLORADO
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CONNECTICUT
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DELAWARE
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FLORIDA
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GEORGIAGeorgia Statewide requires a GCIC (Georgia Criminal Information Center) Form that must be e-signed by the applicant during the application process.

The client will need to opt-in to adding this additional statewide search and the cost in order for resident verify to configure this Form to auto populate for their applicant. Once the form is signed, the average turnaround time is 1-3 business days. If there are errors or any mismatched information on the Form submitted, support will reach out to the property via email requesting the needed information to move forward.
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Butts3/5/21 - Closed
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GwinnettAs of 2/19/2021, court clerks have stated that DOBs will not be added back to the in court PATs. Due to this, we are expecting extended delays to persist as file pulls will continue to be needed for all possible cases. In addition, the court has limited the number of file pulls to 10 per researcher. Further updates will be provided if we are notified of a change in this decision or an alternative source for DOBs becomes available to use.

2/23: We are confirming with the court clerks if they are able to provide documentation which notes they will not be adding the full DOB back to the Portal.

3/5: No new updates
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Houston2/23/21 - Court Closed with no ETA
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Rabun
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Fayette2/23: We are confirming with the court clerks if they are able to provide documentation which notes they will not be adding the full DOB back to the Portal.
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Wayne2/4/21: Public record retrieval requests can now be processed; however, delays may be anticipated.
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HAWAII
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IDAHO
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ILLINOISThe court may request fingerprints from your consumer if there is a common name or additional identifiers the clerk needs to ensure a match to your applicant
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INDIANA
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IOWAThis court requires gender be provided for every manual search
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KANSAS
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KENTUCKYStatewide Search Recommended instead of County-Level: The individual courts are responsible for reporting into the state resource and the Statewide scope is not impacted by the same delays as individual courts

If a record is found on the Statewide search: AOC Records Unit will notify the applicant directly that our vendor requested their criminal report and will also send the applicant a copy of their criminal results via US Mail to the address entered in the application.
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LOUISIANA8/30/21 - Hurricane IDA will cause temporary delays.
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MAINEThe Violations Bureau closed on 3/1/21 due to possible COVID exposure. The bureau reopened today, 3/2/21, but with a limited staff. Please expect delays this week on all Maine orders.
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MARYLANDAll courts are short staffed - expect delays

Maryland: Effective May 15, 2021, and pursuant to House Bill 1336 of the regular session, expungements are expanded to include 4th-degree burglary offenses. Additionally, criminal/traffic charges where the disposition is acquitted, dismissed, nolle prosequi, or not guilty will be automatically suppressed from Maryland Case Search. If all charges on a case qualify, the entire case will be suppressed. If a case contains non-qualifying charges, those charges will be displayed. Missing charge numbers are deliberate and reflect the charge removal(s) of some of the charges on a case. Case updates have begun and will be completed by May 15, 2021
. https://www.mdcourts.gov/casesearch2/notice
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MASSACHUSETTS
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MICHIGAN
This court requires gender be provided for every manual search

DOB redaction as of 7/1/21 and county levels - statewide search still provides full dob so support will only dispatch statewide going forward.
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Charlevoix8/5/21 Unable to process public record retrieval requests. No ETA
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Wexford8/5/21 Unable to process public record retrieval requests. No ETA
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MINNESOTA
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MISSISSIPPI8/30/21 - Hurrican IDA will cause temporary delays
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Amite2/4/21: Public record retrieval requests can now be processed; however, delays may be anticipated.
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Jefferson1/20/21: Court Closed

2/23/21: Public record retrieval requests can now be processed; however, delays may be anticipated.
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Wilkinson2/4/21: Public record retrieval requests can now be processed; however, delays may be anticipated.
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MISSOURIThis court may request fingerprints from your consumer if there is a common name or additional identifiers the clerk needs to ensure a match to your applicant
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MONTANA
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NEBRASKA
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NEVADA
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NEW HAMPSHIRE
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NEW JERSEY
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NEW MEXICO
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NEW YORK
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Franklin1/20/21: closed. Orders cannot be completed at this time. Duration is unknown.
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NORTH CAROLINA
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NORTH DAKOTA
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OHIO
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OKLAHOMA
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OREGON
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PENNSYLVANIA
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RHODE ISLAND
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SOUTH CAROLINAThis court requires gender be provided for every manual search
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UnionAs of 5/20/2021, court clerks will no longer verify DOB or SSN. Results will include YOB match only.
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SOUTH DAKOTA
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TENNESSEE
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Cheatham1/20/21: Orders cannot be completed at this time. Duration is unknown
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Clay1/20/21: Orders cannot be completed at this time. Duration is unknown
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Gibson1/20/21: Orders cannot be completed at this time. Duration is unknown
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Lincoln1/20/21: Orders cannot be completed at this time. Duration is unknown
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Rhea1/20/21: Orders cannot be completed at this time. Duration is unknown
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Robertsonclosed. Clears can still be completed. Duration is unknown.
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TEXAS
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BowieUpdated 12/15/20: The courts predominately used index, as well as the clerk’s access, is currently down and we are unable to complete any requests at this time. They are working to restore access and do hope to have a quick resolution in place; however, they are unable to provide an estimated time of completion at this point.
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UTAH
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VERMONT
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VIRGINIA
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WASHINGTONThe court may request fingerprints from your consumer if there is a common name or additional identifiers the clerk needs to ensure a match to your applicant
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WASHINGTON DCcourts have closed to the public. Clears can still be completed using clerk assistance, however, files cannot be obtained at this time. Duration unknown. Orders requiring files will be placed on hold.
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WEST VIRGINIA
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Boone1/20/21: closed. Orders cannot be completed at this time. Duration is unknown.
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Jefferson1/20/21: Orders cannot be completed at this time. Duration is unknown.
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WISCONSIN
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WYOMINGThe searches are all clerk run and the court is keeping staffing at a minimum right now to limit COVID exposure. Unfortunately, they will only accept orders and send results via first class mail and with the impact on the USPS lately, we have seen some additional delays.