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Plug In Features RoadmapFeature NameDescriptionResearch supporting it
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P1: Must-HaveMentee ProfilesGives user the chance to learn more about the mentee, see their goals and make sure they are a good match. Can show ratings and quotes from past mentors.User Interviews, this was a feature desired
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Mentor ProfileAllows mentee to see the experience of the mentor, learn about their life and ask thoughtful questions. Can also show ratings and testmonials from past mentees.User Interviews, Competitive research
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Onboarding via phone Call interview to take in mentors story, profile created and then approved by mentor. This helps by pass tech fears and take in a much more robust story/ profile than users may input on their own. User Interviews, ethnographic studies
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Digital portal for devicesDesigned for an ipad to best work for Senior Mentors. Younger mentees will be designed for on an iphoneUser Interviews
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Physical touch screen portalTouch screen in specific locations to engage users who may need technical support and a space to do their mentoring. Ability to scan in with a card for easeUser Interviews, Ethnographic studies
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Interest Survey This connects to what events will be shown to the user on their home screen populating both digital and in person events based on their interest User Interview
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P2: Nice to havePrompts for successful conversationsThese prompts will help users to have meaningful conversations, increasing the engagement and creating a positive experience for allUser interviews, competitive research
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Ways to rate calls mentors/ menteesprompts for ratings at the end of each call User Interviews: noted as a desired feature, creates shared purpose / goal
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Thank you notesWays to thank your mentor after a session telling them how a session impacted you. Connects to the human need to feel valued and appreciated.User interviews
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ReflectionsAsk mentors and mentees to reflect on the impact of their sessions. Helps people see the value in what they are doing.Market research / habit building research/ human psychology
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P3: Surprising and delightfulWays to refer another mentorInvite others to be a mentor and share how the experince has impacted youUser Interview, competitive analysis of other business models
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Rewards for participatingDo mentors / mentees get a reward for participating in a certain number of sessions? Showcased on the portal screen?Encourages user engagement
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Additional Trials to give away If user has 1/5 users subscribe they can give away 5 more. Eventuallly they can give away a full subscription Encourages user retention, makes users feel like they are helping someone
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P4: Can come laterLive eventsHost live mentor / mentee events based on specific location based observed needs for mentorshipCompetitive analysis
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Phasing outTransition to "Coffee Talks" when users experience a cognitive decline that impacts their abilty to participate. This honors the impact of connection and serves a different need without making the Senior feel "not helpful" anymoreSecondary Research, User interviews
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